Report Detail

Service & Software Global Social Media Analytics Market Size, Status and Forecast 2019-2025

  • RnM3115515
  • |
  • 15 March, 2019
  • |
  • Global
  • |
  • 100 Pages
  • |
  • QYResearch
  • |
  • Service & Software

The goal of any business analytic tool is to analyze data and extract actionable and commercially relevant information that you can use to increase results or performance. Social media analytics is the process of gathering data from social media sites, blogs and other stakeholder conversations on digital media and processing into structured insights leading to more information-driven business decisions and increased customer centrality for brands and businesses. This process goes beyond the usual monitoring or a basic analysis of retweets or "likes" to develop an in-depth idea of the social consumer.
Depending on the business objectives, social media analytics can take four different forms, namely, descriptive analytics, diagnostic analytics, predictive analytics, and prescriptive analytics.
Social media analytics is considered the basic foundation for enabling an enterprises to:
• Execute focused engagements like one-to-one and one-to-many
• Enhance social collaboration over a variety of business functions, such as customer service, marketing, support, etc.
• Maximize the customer experience
Social media is a good medium to understand real-time consumer choices, intentions and sentiments. The most prevalent application of social media analytics is to get to know the customer base on a more emotional level to help better target customer service and marketing.
In terms of market share, North America is expected to continue its dominance during the forecast period. The early adoption of new and emerging technologies and the emergence of many social media analytics vendors in the region is expected to consolidate a majority of the revenues in the market. The Asia Pacific (APAC) region is expected to grow at the highest CAGR during the forecast period. The growing technology expenditures in countries, such as Australia, China, and India, and the demand for cost-effective analytical software and services among the Small and Medium-Sized Enterprises (SMEs) are expected to drive the market growth during the forecast period.
In 2018, the global Social Media Analytics market size was xx million US$ and it is expected to reach xx million US$ by the end of 2025, with a CAGR of xx% during 2019-2025.

This report focuses on the global Social Media Analytics status, future forecast, growth opportunity, key market and key players. The study objectives are to present the Social Media Analytics development in United States, Europe and China.

The key players covered in this study
IBM
Oracle
Salesforce
Adobe Systems
SAS Institute
Clarabridge
Netbase Solutions
Brandwatch
Talkwalker
GoodData
Crimson Hexagon
Simply Measured
Sysomos
Digimind
Unmetric
Cision US

Market segment by Type, the product can be split into
Customer Segmentation and Targeting
Multichannel Campaign Management
Competitor Benchmarking
Customer Behavioral Analysis
Marketing Measurement
Other

Market segment by Application, split into
Banking, Financial Services and Insurance (BFSI)
Telecommunications and IT
Retail
Healthcare
Government
Media and Entertainment
Transportation and Logistics
Others

Market segment by Regions/Countries, this report covers
United States
Europe
China
Japan
Southeast Asia
India
Central & South America

The study objectives of this report are:
To analyze global Social Media Analytics status, future forecast, growth opportunity, key market and key players.
To present the Social Media Analytics development in United States, Europe and China.
To strategically profile the key players and comprehensively analyze their development plan and strategies.
To define, describe and forecast the market by product type, market and key regions.

In this study, the years considered to estimate the market size of Social Media Analytics are as follows:
History Year: 2014-2018
Base Year: 2018
Estimated Year: 2019
Forecast Year 2019 to 2025
For the data information by region, company, type and application, 2018 is considered as the base year. Whenever data information was unavailable for the base year, the prior year has been considered.


Table of Contents

    1 Report Overview

    • 1.1 Study Scope
    • 1.2 Key Market Segments
    • 1.3 Players Covered
    • 1.4 Market Analysis by Type
      • 1.4.1 Global Social Media Analytics Market Size Growth Rate by Type (2014-2025)
      • 1.4.2 Customer Segmentation and Targeting
      • 1.4.3 Multichannel Campaign Management
      • 1.4.4 Competitor Benchmarking
      • 1.4.5 Customer Behavioral Analysis
      • 1.4.6 Marketing Measurement
      • 1.4.7 Other
    • 1.5 Market by Application
      • 1.5.1 Global Social Media Analytics Market Share by Application (2014-2025)
      • 1.5.2 Banking, Financial Services and Insurance (BFSI)
      • 1.5.3 Telecommunications and IT
      • 1.5.4 Retail
      • 1.5.5 Healthcare
      • 1.5.6 Government
      • 1.5.7 Media and Entertainment
      • 1.5.8 Transportation and Logistics
      • 1.5.9 Others
    • 1.6 Study Objectives
    • 1.7 Years Considered

    2 Global Growth Trends

    • 2.1 Social Media Analytics Market Size
    • 2.2 Social Media Analytics Growth Trends by Regions
      • 2.2.1 Social Media Analytics Market Size by Regions (2014-2025)
      • 2.2.2 Social Media Analytics Market Share by Regions (2014-2019)
    • 2.3 Industry Trends
      • 2.3.1 Market Top Trends
      • 2.3.2 Market Drivers
      • 2.3.3 Market Opportunities

    3 Market Share by Key Players

    • 3.1 Social Media Analytics Market Size by Manufacturers
      • 3.1.1 Global Social Media Analytics Revenue by Manufacturers (2014-2019)
      • 3.1.2 Global Social Media Analytics Revenue Market Share by Manufacturers (2014-2019)
      • 3.1.3 Global Social Media Analytics Market Concentration Ratio (CR5 and HHI)
    • 3.2 Social Media Analytics Key Players Head office and Area Served
    • 3.3 Key Players Social Media Analytics Product/Solution/Service
    • 3.4 Date of Enter into Social Media Analytics Market
    • 3.5 Mergers & Acquisitions, Expansion Plans

    4 Breakdown Data by Type and Application

    • 4.1 Global Social Media Analytics Market Size by Type (2014-2019)
    • 4.2 Global Social Media Analytics Market Size by Application (2014-2019)

    5 United States

    • 5.1 United States Social Media Analytics Market Size (2014-2019)
    • 5.2 Social Media Analytics Key Players in United States
    • 5.3 United States Social Media Analytics Market Size by Type
    • 5.4 United States Social Media Analytics Market Size by Application

    6 Europe

    • 6.1 Europe Social Media Analytics Market Size (2014-2019)
    • 6.2 Social Media Analytics Key Players in Europe
    • 6.3 Europe Social Media Analytics Market Size by Type
    • 6.4 Europe Social Media Analytics Market Size by Application

    7 China

    • 7.1 China Social Media Analytics Market Size (2014-2019)
    • 7.2 Social Media Analytics Key Players in China
    • 7.3 China Social Media Analytics Market Size by Type
    • 7.4 China Social Media Analytics Market Size by Application

    8 Japan

    • 8.1 Japan Social Media Analytics Market Size (2014-2019)
    • 8.2 Social Media Analytics Key Players in Japan
    • 8.3 Japan Social Media Analytics Market Size by Type
    • 8.4 Japan Social Media Analytics Market Size by Application

    9 Southeast Asia

    • 9.1 Southeast Asia Social Media Analytics Market Size (2014-2019)
    • 9.2 Social Media Analytics Key Players in Southeast Asia
    • 9.3 Southeast Asia Social Media Analytics Market Size by Type
    • 9.4 Southeast Asia Social Media Analytics Market Size by Application

    10 India

    • 10.1 India Social Media Analytics Market Size (2014-2019)
    • 10.2 Social Media Analytics Key Players in India
    • 10.3 India Social Media Analytics Market Size by Type
    • 10.4 India Social Media Analytics Market Size by Application

    11 Central & South America

    • 11.1 Central & South America Social Media Analytics Market Size (2014-2019)
    • 11.2 Social Media Analytics Key Players in Central & South America
    • 11.3 Central & South America Social Media Analytics Market Size by Type
    • 11.4 Central & South America Social Media Analytics Market Size by Application

    12 International Players Profiles

    • 12.1 IBM
      • 12.1.1 IBM Company Details
      • 12.1.2 Company Description and Business Overview
      • 12.1.3 Social Media Analytics Introduction
      • 12.1.4 IBM Revenue in Social Media Analytics Business (2014-2019)
      • 12.1.5 IBM Recent Development
    • 12.2 Oracle
      • 12.2.1 Oracle Company Details
      • 12.2.2 Company Description and Business Overview
      • 12.2.3 Social Media Analytics Introduction
      • 12.2.4 Oracle Revenue in Social Media Analytics Business (2014-2019)
      • 12.2.5 Oracle Recent Development
    • 12.3 Salesforce
      • 12.3.1 Salesforce Company Details
      • 12.3.2 Company Description and Business Overview
      • 12.3.3 Social Media Analytics Introduction
      • 12.3.4 Salesforce Revenue in Social Media Analytics Business (2014-2019)
      • 12.3.5 Salesforce Recent Development
    • 12.4 Adobe Systems
      • 12.4.1 Adobe Systems Company Details
      • 12.4.2 Company Description and Business Overview
      • 12.4.3 Social Media Analytics Introduction
      • 12.4.4 Adobe Systems Revenue in Social Media Analytics Business (2014-2019)
      • 12.4.5 Adobe Systems Recent Development
    • 12.5 SAS Institute
      • 12.5.1 SAS Institute Company Details
      • 12.5.2 Company Description and Business Overview
      • 12.5.3 Social Media Analytics Introduction
      • 12.5.4 SAS Institute Revenue in Social Media Analytics Business (2014-2019)
      • 12.5.5 SAS Institute Recent Development
    • 12.6 Clarabridge
      • 12.6.1 Clarabridge Company Details
      • 12.6.2 Company Description and Business Overview
      • 12.6.3 Social Media Analytics Introduction
      • 12.6.4 Clarabridge Revenue in Social Media Analytics Business (2014-2019)
      • 12.6.5 Clarabridge Recent Development
    • 12.7 Netbase Solutions
      • 12.7.1 Netbase Solutions Company Details
      • 12.7.2 Company Description and Business Overview
      • 12.7.3 Social Media Analytics Introduction
      • 12.7.4 Netbase Solutions Revenue in Social Media Analytics Business (2014-2019)
      • 12.7.5 Netbase Solutions Recent Development
    • 12.8 Brandwatch
      • 12.8.1 Brandwatch Company Details
      • 12.8.2 Company Description and Business Overview
      • 12.8.3 Social Media Analytics Introduction
      • 12.8.4 Brandwatch Revenue in Social Media Analytics Business (2014-2019)
      • 12.8.5 Brandwatch Recent Development
    • 12.9 Talkwalker
      • 12.9.1 Talkwalker Company Details
      • 12.9.2 Company Description and Business Overview
      • 12.9.3 Social Media Analytics Introduction
      • 12.9.4 Talkwalker Revenue in Social Media Analytics Business (2014-2019)
      • 12.9.5 Talkwalker Recent Development
    • 12.10 GoodData
      • 12.10.1 GoodData Company Details
      • 12.10.2 Company Description and Business Overview
      • 12.10.3 Social Media Analytics Introduction
      • 12.10.4 GoodData Revenue in Social Media Analytics Business (2014-2019)
      • 12.10.5 GoodData Recent Development
    • 12.11 Crimson Hexagon
    • 12.12 Simply Measured
    • 12.13 Sysomos
    • 12.14 Digimind
    • 12.15 Unmetric
    • 12.16 Cision US

    13 Market Forecast 2019-2025

    • 13.1 Market Size Forecast by Regions
    • 13.2 United States
    • 13.3 Europe
    • 13.4 China
    • 13.5 Japan
    • 13.6 Southeast Asia
    • 13.7 India
    • 13.8 Central & South America
    • 13.9 Market Size Forecast by Product (2019-2025)
    • 13.10 Market Size Forecast by Application (2019-2025)

    14 Analyst's Viewpoints/Conclusions

      15 Appendix

      • 15.1 Research Methodology
        • 15.1.1 Methodology/Research Approach
          • 15.1.1.1 Research Programs/Design
          • 15.1.1.2 Market Size Estimation
          • 12.1.1.3 Market Breakdown and Data Triangulation
        • 15.1.2 Data Source
          • 15.1.2.1 Secondary Sources
          • 15.1.2.2 Primary Sources
      • 15.2 Disclaimer

      Summary:
      Get latest Market Research Reports on Social Media Analytics . Industry analysis & Market Report on Social Media Analytics is a syndicated market report, published as Global Social Media Analytics Market Size, Status and Forecast 2019-2025. It is complete Research Study and Industry Analysis of Social Media Analytics market, to understand, Market Demand, Growth, trends analysis and Factor Influencing market.

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