Report Detail
Global Healthcare CRM (Customer Relationship Management) Market Growth (Status and Outlook) 2019-2024
- RnM3134655 |
- 18 March, 2019 |
- Global |
- 138 Pages |
- LPI(LP Information) |
- Service & Software
Customer-relationship management is an approach to manage a company's interaction with current and potential customers. It uses data analysis about customers' history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.
According to this study, over the next five years the Healthcare CRM (Customer Relationship Management) market will register a xx% CAGR in terms of revenue, the global market size will reach US$ xx million by 2024, from US$ xx million in 2019. In particular, this report presents the global revenue market share of key companies in Healthcare CRM (Customer Relationship Management) business, shared in Chapter 3.
This report presents a comprehensive overview, market shares and growth opportunities of Healthcare CRM (Customer Relationship Management) market by product type, application, key companies and key regions.
This study considers the Healthcare CRM (Customer Relationship Management) value generated from the sales of the following segments:
Segmentation by product type: breakdown data from 2014 to 2019 in Section 2.3; and forecast to 2024 in section 10.7.
Predictive CRM
Mobile CRM
Social CRM
Collaborative CRM
Segmentation by application: breakdown data from 2014 to 2019, in Section 2.4; and forecast to 2024 in section 10.8.
Relationship Management
Case Coordination
Community Outreach
Case Management
Other
This report also splits the market by region: Breakdown data in Chapter 4, 5, 6, 7 and 8.
Americas
United States
Canada
Mexico
Brazil
APAC
China
Japan
Korea
Southeast Asia
India
Australia
Europe
Germany
France
UK
Italy
Russia
Spain
Middle East & Africa
Egypt
South Africa
Israel
Turkey
GCC Countries
The report also presents the market competition landscape and a corresponding detailed analysis of the major vendor/manufacturers in the market. The key manufacturers covered in this report: Breakdown data in in Chapter 3.
SAP
Veeva Systems
Salesforce
Oracle
IBM
Cerner
Lawson and Verint Systems
Nice systems
NetSuite
Microsoft
Amdocs Ltd.
Siemens Healthcare
Accenture
Anthelio Healthcare Solutions
AllScripts Healthcare Solutions Inc.
Talisma
In addition, this report discusses the key drivers influencing market growth, opportunities, the challenges and the risks faced by key players and the market as a whole. It also analyzes key emerging trends and their impact on present and future development.
Research objectives
To study and analyze the global Healthcare CRM (Customer Relationship Management) market size by key regions/countries, product type and application, history data from 2014 to 2018, and forecast to 2024.
To understand the structure of Healthcare CRM (Customer Relationship Management) market by identifying its various subsegments.
Focuses on the key global Healthcare CRM (Customer Relationship Management) players, to define, describe and analyze the value, market share, market competition landscape, SWOT analysis and development plans in next few years.
To analyze the Healthcare CRM (Customer Relationship Management) with respect to individual growth trends, future prospects, and their contribution to the total market.
To share detailed information about the key factors influencing the growth of the market (growth potential, opportunities, drivers, industry-specific challenges and risks).
To project the size of Healthcare CRM (Customer Relationship Management) submarkets, with respect to key regions (along with their respective key countries).
To analyze competitive developments such as expansions, agreements, new product launches and acquisitions in the market.
To strategically profile the key players and comprehensively analyze their growth strategies.
Table of Contents
2019-2024 Global Healthcare CRM (Customer Relationship Management) Market Report (Status and Outlook)
1 Scope of the Report
- 1.1 Market Introduction
- 1.2 Research Objectives
- 1.3 Years Considered
- 1.4 Market Research Methodology
- 1.5 Economic Indicators
- 1.6 Currency Considered
2 Executive Summary
- 2.1 World Market Overview
- 2.1.1 Global Healthcare CRM (Customer Relationship Management) Market Size 2014-2024
- 2.1.2 Healthcare CRM (Customer Relationship Management) Market Size CAGR by Region
- 2.2 Healthcare CRM (Customer Relationship Management) Segment by Type
- 2.2.1 Predictive CRM
- 2.2.2 Mobile CRM
- 2.2.3 Cloud-Based CRM
- 2.2.4 Social CRM
- 2.2.5 Collaborative CRM
- 2.3 Healthcare CRM (Customer Relationship Management) Market Size by Type
- 2.3.1 Global Healthcare CRM (Customer Relationship Management) Market Size Market Share by Type (2014-2019)
- 2.3.2 Global Healthcare CRM (Customer Relationship Management) Market Size Growth Rate by Type (2014-2019)
- 2.4 Healthcare CRM (Customer Relationship Management) Segment by Application
- 2.4.1 Relationship Management
- 2.4.2 Case Coordination
- 2.4.3 Community Outreach
- 2.4.4 Case Management
- 2.4.5 Other
- 2.5 Healthcare CRM (Customer Relationship Management) Market Size by Application
- 2.5.1 Global Healthcare CRM (Customer Relationship Management) Market Size Market Share by Application (2014-2019)
- 2.5.2 Global Healthcare CRM (Customer Relationship Management) Market Size Growth Rate by Application (2014-2019)
3 Global Healthcare CRM (Customer Relationship Management) by Players
- 3.1 Global Healthcare CRM (Customer Relationship Management) Market Size Market Share by Players
- 3.1.1 Global Healthcare CRM (Customer Relationship Management) Market Size by Players (2017-2019)
- 3.1.2 Global Healthcare CRM (Customer Relationship Management) Market Size Market Share by Players (2017-2019)
- 3.2 Global Healthcare CRM (Customer Relationship Management) Key Players Head office and Products Offered
- 3.3 Market Concentration Rate Analysis
- 3.3.1 Competition Landscape Analysis
- 3.3.2 Concentration Ratio (CR3, CR5 and CR10) (2017-2019)
- 3.4 New Products and Potential Entrants
- 3.5 Mergers & Acquisitions, Expansion
4 Healthcare CRM (Customer Relationship Management) by Regions
- 4.1 Healthcare CRM (Customer Relationship Management) Market Size by Regions
- 4.2 Americas Healthcare CRM (Customer Relationship Management) Market Size Growth
- 4.3 APAC Healthcare CRM (Customer Relationship Management) Market Size Growth
- 4.4 Europe Healthcare CRM (Customer Relationship Management) Market Size Growth
- 4.5 Middle East & Africa Healthcare CRM (Customer Relationship Management) Market Size Growth
5 Americas
- 5.1 Americas Healthcare CRM (Customer Relationship Management) Market Size by Countries
- 5.2 Americas Healthcare CRM (Customer Relationship Management) Market Size by Type
- 5.3 Americas Healthcare CRM (Customer Relationship Management) Market Size by Application
- 5.4 United States
- 5.5 Canada
- 5.6 Mexico
- 5.7 Key Economic Indicators of Few Americas Countries
6 APAC
- 6.1 APAC Healthcare CRM (Customer Relationship Management) Market Size by Countries
- 6.2 APAC Healthcare CRM (Customer Relationship Management) Market Size by Type
- 6.3 APAC Healthcare CRM (Customer Relationship Management) Market Size by Application
- 6.4 China
- 6.5 Japan
- 6.6 Korea
- 6.7 Southeast Asia
- 6.8 India
- 6.9 Australia
- 6.10 Key Economic Indicators of Few APAC Countries
7 Europe
- 7.1 Europe Healthcare CRM (Customer Relationship Management) by Countries
- 7.2 Europe Healthcare CRM (Customer Relationship Management) Market Size by Type
- 7.3 Europe Healthcare CRM (Customer Relationship Management) Market Size by Application
- 7.4 Germany
- 7.5 France
- 7.6 UK
- 7.7 Italy
- 7.8 Russia
- 7.9 Spain
- 7.10 Key Economic Indicators of Few Europe Countries
8 Middle East & Africa
- 8.1 Middle East & Africa Healthcare CRM (Customer Relationship Management) by Countries
- 8.2 Middle East & Africa Healthcare CRM (Customer Relationship Management) Market Size by Type
- 8.3 Middle East & Africa Healthcare CRM (Customer Relationship Management) Market Size by Application
- 8.4 Egypt
- 8.5 South Africa
- 8.6 Israel
- 8.7 Turkey
- 8.8 GCC Countries
9 Market Drivers, Challenges and Trends
- 9.1 Market Drivers and Impact
- 9.1.1 Growing Demand from Key Regions
- 9.1.2 Growing Demand from Key Applications and Potential Industries
- 9.2 Market Challenges and Impact
- 9.3 Market Trends
10 Global Healthcare CRM (Customer Relationship Management) Market Forecast
- 10.1 Global Healthcare CRM (Customer Relationship Management) Market Size Forecast (2019-2024)
- 10.2 Global Healthcare CRM (Customer Relationship Management) Forecast by Regions
- 10.2.1 Global Healthcare CRM (Customer Relationship Management) Forecast by Regions (2019-2024)
- 10.2.2 Americas Market Forecast
- 10.2.3 APAC Market Forecast
- 10.2.4 Europe Market Forecast
- 10.2.5 Middle East & Africa Market Forecast
- 10.3 Americas Forecast by Countries
- 10.3.1 United States Market Forecast
- 10.3.2 Canada Market Forecast
- 10.3.3 Mexico Market Forecast
- 10.3.4 Brazil Market Forecast
- 10.4 APAC Forecast by Countries
- 10.4.1 China Market Forecast
- 10.4.2 Japan Market Forecast
- 10.4.3 Korea Market Forecast
- 10.4.4 Southeast Asia Market Forecast
- 10.4.5 India Market Forecast
- 10.4.6 Australia Market Forecast
- 10.5 Europe Forecast by Countries
- 10.5.1 Germany Market Forecast
- 10.5.2 France Market Forecast
- 10.5.3 UK Market Forecast
- 10.5.4 Italy Market Forecast
- 10.5.5 Russia Market Forecast
- 10.5.6 Spain Market Forecast
- 10.6 Middle East & Africa Forecast by Countries
- 10.6.1 Egypt Market Forecast
- 10.6.2 South Africa Market Forecast
- 10.6.3 Israel Market Forecast
- 10.6.4 Turkey Market Forecast
- 10.6.5 GCC Countries Market Forecast
- 10.7 Global Healthcare CRM (Customer Relationship Management) Forecast by Type
- 10.8 Global Healthcare CRM (Customer Relationship Management) Forecast by Application
11 Key Players Analysis
- 11.1 SAP
- 11.1.1 Company Details
- 11.1.2 Healthcare CRM (Customer Relationship Management) Product Offered
- 11.1.3 SAP Healthcare CRM (Customer Relationship Management) Revenue, Gross Margin and Market Share (2017-2019)
- 11.1.4 Main Business Overview
- 11.1.5 SAP News
- 11.2 Veeva Systems
- 11.2.1 Company Details
- 11.2.2 Healthcare CRM (Customer Relationship Management) Product Offered
- 11.2.3 Veeva Systems Healthcare CRM (Customer Relationship Management) Revenue, Gross Margin and Market Share (2017-2019)
- 11.2.4 Main Business Overview
- 11.2.5 Veeva Systems News
- 11.3 Salesforce
- 11.3.1 Company Details
- 11.3.2 Healthcare CRM (Customer Relationship Management) Product Offered
- 11.3.3 Salesforce Healthcare CRM (Customer Relationship Management) Revenue, Gross Margin and Market Share (2017-2019)
- 11.3.4 Main Business Overview
- 11.3.5 Salesforce News
- 11.4 Oracle
- 11.4.1 Company Details
- 11.4.2 Healthcare CRM (Customer Relationship Management) Product Offered
- 11.4.3 Oracle Healthcare CRM (Customer Relationship Management) Revenue, Gross Margin and Market Share (2017-2019)
- 11.4.4 Main Business Overview
- 11.4.5 Oracle News
- 11.5 IBM
- 11.5.1 Company Details
- 11.5.2 Healthcare CRM (Customer Relationship Management) Product Offered
- 11.5.3 IBM Healthcare CRM (Customer Relationship Management) Revenue, Gross Margin and Market Share (2017-2019)
- 11.5.4 Main Business Overview
- 11.5.5 IBM News
- 11.6 Cerner
- 11.6.1 Company Details
- 11.6.2 Healthcare CRM (Customer Relationship Management) Product Offered
- 11.6.3 Cerner Healthcare CRM (Customer Relationship Management) Revenue, Gross Margin and Market Share (2017-2019)
- 11.6.4 Main Business Overview
- 11.6.5 Cerner News
- 11.7 Lawson and Verint Systems
- 11.7.1 Company Details
- 11.7.2 Healthcare CRM (Customer Relationship Management) Product Offered
- 11.7.3 Lawson and Verint Systems Healthcare CRM (Customer Relationship Management) Revenue, Gross Margin and Market Share (2017-2019)
- 11.7.4 Main Business Overview
- 11.7.5 Lawson and Verint Systems News
- 11.8 Nice systems
- 11.8.1 Company Details
- 11.8.2 Healthcare CRM (Customer Relationship Management) Product Offered
- 11.8.3 Nice systems Healthcare CRM (Customer Relationship Management) Revenue, Gross Margin and Market Share (2017-2019)
- 11.8.4 Main Business Overview
- 11.8.5 Nice systems News
- 11.9 NetSuite
- 11.9.1 Company Details
- 11.9.2 Healthcare CRM (Customer Relationship Management) Product Offered
- 11.9.3 NetSuite Healthcare CRM (Customer Relationship Management) Revenue, Gross Margin and Market Share (2017-2019)
- 11.9.4 Main Business Overview
- 11.9.5 NetSuite News
- 11.10 Microsoft
- 11.10.1 Company Details
- 11.10.2 Healthcare CRM (Customer Relationship Management) Product Offered
- 11.10.3 Microsoft Healthcare CRM (Customer Relationship Management) Revenue, Gross Margin and Market Share (2017-2019)
- 11.10.4 Main Business Overview
- 11.10.5 Microsoft News
- 11.11 Amdocs Ltd.
- 11.12 Siemens Healthcare
- 11.13 Accenture
- 11.14 Anthelio Healthcare Solutions
- 11.15 AllScripts Healthcare Solutions Inc.
- 11.16 Talisma
12 Research Findings and Conclusion
Summary:
Get latest Market Research Reports on Healthcare CRM (Customer Relationship Management) . Industry analysis & Market Report on Healthcare CRM (Customer Relationship Management) is a syndicated market report, published as Global Healthcare CRM (Customer Relationship Management) Market Growth (Status and Outlook) 2019-2024. It is complete Research Study and Industry Analysis of Healthcare CRM (Customer Relationship Management) market, to understand, Market Demand, Growth, trends analysis and Factor Influencing market.
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