Report Detail
Global Healthcare CRM (Customer Relationship Management) Market Size, Status and Forecast 2019-2025
- RnM2989192 |
- 20 February, 2019 |
- Global |
- 103 Pages |
- QYResearch |
- Service & Software
Customer-relationship management is an approach to manage a company's interaction with current and potential customers. It uses data analysis about customers' history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.
In 2018, the global Healthcare CRM (Customer Relationship Management) market size was xx million US$ and it is expected to reach xx million US$ by the end of 2025, with a CAGR of xx% during 2019-2025.
This report focuses on the global Healthcare CRM (Customer Relationship Management) status, future forecast, growth opportunity, key market and key players. The study objectives are to present the Healthcare CRM (Customer Relationship Management) development in United States, Europe and China.
The key players covered in this study
SAP
Veeva Systems
Salesforce
Oracle
IBM
Cerner
Lawson and Verint Systems
Nice systems
NetSuite
Microsoft
Amdocs Ltd.
Siemens Healthcare
Accenture
Anthelio Healthcare Solutions
AllScripts Healthcare Solutions Inc.
Talisma
Market segment by Type, the product can be split into
Predictive CRM
Mobile CRM
Cloud-Based CRM
Social CRM
Collaborative CRM
Market segment by Application, split into
Relationship Management
Case Coordination
Community Outreach
Case Management
Other
Market segment by Regions/Countries, this report covers
United States
Europe
China
Japan
Southeast Asia
India
Central & South America
The study objectives of this report are:
To analyze global Healthcare CRM (Customer Relationship Management) status, future forecast, growth opportunity, key market and key players.
To present the Healthcare CRM (Customer Relationship Management) development in United States, Europe and China.
To strategically profile the key players and comprehensively analyze their development plan and strategies.
To define, describe and forecast the market by product type, market and key regions.
In this study, the years considered to estimate the market size of Healthcare CRM (Customer Relationship Management) are as follows:
History Year: 2014-2018
Base Year: 2018
Estimated Year: 2019
Forecast Year 2019 to 2025
For the data information by region, company, type and application, 2018 is considered as the base year. Whenever data information was unavailable for the base year, the prior year has been considered.
Table of Contents
1 Report Overview
- 1.1 Study Scope
- 1.2 Key Market Segments
- 1.3 Players Covered
- 1.4 Market Analysis by Type
- 1.4.1 Global Healthcare CRM (Customer Relationship Management) Market Size Growth Rate by Type (2014-2025)
- 1.4.2 Predictive CRM
- 1.4.3 Mobile CRM
- 1.4.4 Cloud-Based CRM
- 1.4.5 Social CRM
- 1.4.6 Collaborative CRM
- 1.5 Market by Application
- 1.5.1 Global Healthcare CRM (Customer Relationship Management) Market Share by Application (2014-2025)
- 1.5.2 Relationship Management
- 1.5.3 Case Coordination
- 1.5.4 Community Outreach
- 1.5.5 Case Management
- 1.5.6 Other
- 1.6 Study Objectives
- 1.7 Years Considered
2 Global Growth Trends
- 2.1 Healthcare CRM (Customer Relationship Management) Market Size
- 2.2 Healthcare CRM (Customer Relationship Management) Growth Trends by Regions
- 2.2.1 Healthcare CRM (Customer Relationship Management) Market Size by Regions (2014-2025)
- 2.2.2 Healthcare CRM (Customer Relationship Management) Market Share by Regions (2014-2019)
- 2.3 Industry Trends
- 2.3.1 Market Top Trends
- 2.3.2 Market Drivers
- 2.3.3 Market Opportunities
3 Market Share by Key Players
- 3.1 Healthcare CRM (Customer Relationship Management) Market Size by Manufacturers
- 3.1.1 Global Healthcare CRM (Customer Relationship Management) Revenue by Manufacturers (2014-2019)
- 3.1.2 Global Healthcare CRM (Customer Relationship Management) Revenue Market Share by Manufacturers (2014-2019)
- 3.1.3 Global Healthcare CRM (Customer Relationship Management) Market Concentration Ratio (CR5 and HHI)
- 3.2 Healthcare CRM (Customer Relationship Management) Key Players Head office and Area Served
- 3.3 Key Players Healthcare CRM (Customer Relationship Management) Product/Solution/Service
- 3.4 Date of Enter into Healthcare CRM (Customer Relationship Management) Market
- 3.5 Mergers & Acquisitions, Expansion Plans
4 Breakdown Data by Type and Application
- 4.1 Global Healthcare CRM (Customer Relationship Management) Market Size by Type (2014-2019)
- 4.2 Global Healthcare CRM (Customer Relationship Management) Market Size by Application (2014-2019)
5 United States
- 5.1 United States Healthcare CRM (Customer Relationship Management) Market Size (2014-2019)
- 5.2 Healthcare CRM (Customer Relationship Management) Key Players in United States
- 5.3 United States Healthcare CRM (Customer Relationship Management) Market Size by Type
- 5.4 United States Healthcare CRM (Customer Relationship Management) Market Size by Application
6 Europe
- 6.1 Europe Healthcare CRM (Customer Relationship Management) Market Size (2014-2019)
- 6.2 Healthcare CRM (Customer Relationship Management) Key Players in Europe
- 6.3 Europe Healthcare CRM (Customer Relationship Management) Market Size by Type
- 6.4 Europe Healthcare CRM (Customer Relationship Management) Market Size by Application
7 China
- 7.1 China Healthcare CRM (Customer Relationship Management) Market Size (2014-2019)
- 7.2 Healthcare CRM (Customer Relationship Management) Key Players in China
- 7.3 China Healthcare CRM (Customer Relationship Management) Market Size by Type
- 7.4 China Healthcare CRM (Customer Relationship Management) Market Size by Application
8 Japan
- 8.1 Japan Healthcare CRM (Customer Relationship Management) Market Size (2014-2019)
- 8.2 Healthcare CRM (Customer Relationship Management) Key Players in Japan
- 8.3 Japan Healthcare CRM (Customer Relationship Management) Market Size by Type
- 8.4 Japan Healthcare CRM (Customer Relationship Management) Market Size by Application
9 Southeast Asia
- 9.1 Southeast Asia Healthcare CRM (Customer Relationship Management) Market Size (2014-2019)
- 9.2 Healthcare CRM (Customer Relationship Management) Key Players in Southeast Asia
- 9.3 Southeast Asia Healthcare CRM (Customer Relationship Management) Market Size by Type
- 9.4 Southeast Asia Healthcare CRM (Customer Relationship Management) Market Size by Application
10 India
- 10.1 India Healthcare CRM (Customer Relationship Management) Market Size (2014-2019)
- 10.2 Healthcare CRM (Customer Relationship Management) Key Players in India
- 10.3 India Healthcare CRM (Customer Relationship Management) Market Size by Type
- 10.4 India Healthcare CRM (Customer Relationship Management) Market Size by Application
11 Central & South America
- 11.1 Central & South America Healthcare CRM (Customer Relationship Management) Market Size (2014-2019)
- 11.2 Healthcare CRM (Customer Relationship Management) Key Players in Central & South America
- 11.3 Central & South America Healthcare CRM (Customer Relationship Management) Market Size by Type
- 11.4 Central & South America Healthcare CRM (Customer Relationship Management) Market Size by Application
12 International Players Profiles
- 12.1 SAP
- 12.1.1 SAP Company Details
- 12.1.2 Company Description and Business Overview
- 12.1.3 Healthcare CRM (Customer Relationship Management) Introduction
- 12.1.4 SAP Revenue in Healthcare CRM (Customer Relationship Management) Business (2014-2019)
- 12.1.5 SAP Recent Development
- 12.2 Veeva Systems
- 12.2.1 Veeva Systems Company Details
- 12.2.2 Company Description and Business Overview
- 12.2.3 Healthcare CRM (Customer Relationship Management) Introduction
- 12.2.4 Veeva Systems Revenue in Healthcare CRM (Customer Relationship Management) Business (2014-2019)
- 12.2.5 Veeva Systems Recent Development
- 12.3 Salesforce
- 12.3.1 Salesforce Company Details
- 12.3.2 Company Description and Business Overview
- 12.3.3 Healthcare CRM (Customer Relationship Management) Introduction
- 12.3.4 Salesforce Revenue in Healthcare CRM (Customer Relationship Management) Business (2014-2019)
- 12.3.5 Salesforce Recent Development
- 12.4 Oracle
- 12.4.1 Oracle Company Details
- 12.4.2 Company Description and Business Overview
- 12.4.3 Healthcare CRM (Customer Relationship Management) Introduction
- 12.4.4 Oracle Revenue in Healthcare CRM (Customer Relationship Management) Business (2014-2019)
- 12.4.5 Oracle Recent Development
- 12.5 IBM
- 12.5.1 IBM Company Details
- 12.5.2 Company Description and Business Overview
- 12.5.3 Healthcare CRM (Customer Relationship Management) Introduction
- 12.5.4 IBM Revenue in Healthcare CRM (Customer Relationship Management) Business (2014-2019)
- 12.5.5 IBM Recent Development
- 12.6 Cerner
- 12.6.1 Cerner Company Details
- 12.6.2 Company Description and Business Overview
- 12.6.3 Healthcare CRM (Customer Relationship Management) Introduction
- 12.6.4 Cerner Revenue in Healthcare CRM (Customer Relationship Management) Business (2014-2019)
- 12.6.5 Cerner Recent Development
- 12.7 Lawson and Verint Systems
- 12.7.1 Lawson and Verint Systems Company Details
- 12.7.2 Company Description and Business Overview
- 12.7.3 Healthcare CRM (Customer Relationship Management) Introduction
- 12.7.4 Lawson and Verint Systems Revenue in Healthcare CRM (Customer Relationship Management) Business (2014-2019)
- 12.7.5 Lawson and Verint Systems Recent Development
- 12.8 Nice systems
- 12.8.1 Nice systems Company Details
- 12.8.2 Company Description and Business Overview
- 12.8.3 Healthcare CRM (Customer Relationship Management) Introduction
- 12.8.4 Nice systems Revenue in Healthcare CRM (Customer Relationship Management) Business (2014-2019)
- 12.8.5 Nice systems Recent Development
- 12.9 NetSuite
- 12.9.1 NetSuite Company Details
- 12.9.2 Company Description and Business Overview
- 12.9.3 Healthcare CRM (Customer Relationship Management) Introduction
- 12.9.4 NetSuite Revenue in Healthcare CRM (Customer Relationship Management) Business (2014-2019)
- 12.9.5 NetSuite Recent Development
- 12.10 Microsoft
- 12.10.1 Microsoft Company Details
- 12.10.2 Company Description and Business Overview
- 12.10.3 Healthcare CRM (Customer Relationship Management) Introduction
- 12.10.4 Microsoft Revenue in Healthcare CRM (Customer Relationship Management) Business (2014-2019)
- 12.10.5 Microsoft Recent Development
- 12.11 Amdocs Ltd.
- 12.12 Siemens Healthcare
- 12.13 Accenture
- 12.14 Anthelio Healthcare Solutions
- 12.15 AllScripts Healthcare Solutions Inc.
- 12.16 Talisma
13 Market Forecast 2019-2025
- 13.1 Market Size Forecast by Regions
- 13.2 United States
- 13.3 Europe
- 13.4 China
- 13.5 Japan
- 13.6 Southeast Asia
- 13.7 India
- 13.8 Central & South America
- 13.9 Market Size Forecast by Product (2019-2025)
- 13.10 Market Size Forecast by Application (2019-2025)
14 Analyst's Viewpoints/Conclusions
15 Appendix
- 15.1 Research Methodology
- 15.1.1 Methodology/Research Approach
- 15.1.1.1 Research Programs/Design
- 15.1.1.2 Market Size Estimation
- 12.1.1.3 Market Breakdown and Data Triangulation
- 15.1.2 Data Source
- 15.1.2.1 Secondary Sources
- 15.1.2.2 Primary Sources
- 15.1.1 Methodology/Research Approach
- 15.2 Disclaimer
Summary:
Get latest Market Research Reports on Healthcare CRM (Customer Relationship Management) . Industry analysis & Market Report on Healthcare CRM (Customer Relationship Management) is a syndicated market report, published as Global Healthcare CRM (Customer Relationship Management) Market Size, Status and Forecast 2019-2025. It is complete Research Study and Industry Analysis of Healthcare CRM (Customer Relationship Management) market, to understand, Market Demand, Growth, trends analysis and Factor Influencing market.
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