Report Detail
Global Customer Success Platforms Market 2024 by Company, Regions, Type and Application, Forecast to 2030
- RnM3799969 |
- 02 August, 2024 |
- Global |
- 87 Pages |
- GIR (Global Info Research) |
- Service & Software
According to our (Global Info Research) latest study, the global Customer Success Platforms market size was valued at USD 1052.9 million in 2023 and is forecast to a readjusted size of USD 3161.3 million by 2030 with a CAGR of 17.0% during review period.
The Customer Success Platform is the official name of the Salesforce portfolio of products.
This cloud-only platform for CRM and other capabilities includes the following clouds to enable sales, service, marketing, collaboration and communities, analytics and business intelligence, and application development both within Salesforce and for third-party applications that work with the Customer Success Platform.
The Global Info Research report includes an overview of the development of the Customer Success Platforms industry chain, the market status of Sales and Marketing Management (Solutions, Services), CEM (Solutions, Services), and key enterprises in developed and developing market, and analysed the cutting-edge technology, patent, hot applications and market trends of Customer Success Platforms.
Regionally, the report analyzes the Customer Success Platforms markets in key regions. North America and Europe are experiencing steady growth, driven by government initiatives and increasing consumer awareness. Asia-Pacific, particularly China, leads the global Customer Success Platforms market, with robust domestic demand, supportive policies, and a strong manufacturing base.
Key Features:
The report presents comprehensive understanding of the Customer Success Platforms market. It provides a holistic view of the industry, as well as detailed insights into individual components and stakeholders. The report analysis market dynamics, trends, challenges, and opportunities within the Customer Success Platforms industry.
The report involves analyzing the market at a macro level:
Market Sizing and Segmentation: Report collect data on the overall market size, including the revenue generated, and market share of different by Type (e.g., Solutions, Services).
Industry Analysis: Report analyse the broader industry trends, such as government policies and regulations, technological advancements, consumer preferences, and market dynamics. This analysis helps in understanding the key drivers and challenges influencing the Customer Success Platforms market.
Regional Analysis: The report involves examining the Customer Success Platforms market at a regional or national level. Report analyses regional factors such as government incentives, infrastructure development, economic conditions, and consumer behaviour to identify variations and opportunities within different markets.
Market Projections: Report covers the gathered data and analysis to make future projections and forecasts for the Customer Success Platforms market. This may include estimating market growth rates, predicting market demand, and identifying emerging trends.
The report also involves a more granular approach to Customer Success Platforms:
Company Analysis: Report covers individual Customer Success Platforms players, suppliers, and other relevant industry players. This analysis includes studying their financial performance, market positioning, product portfolios, partnerships, and strategies.
Consumer Analysis: Report covers data on consumer behaviour, preferences, and attitudes towards Customer Success Platforms This may involve surveys, interviews, and analysis of consumer reviews and feedback from different by Application (Sales and Marketing Management, CEM).
Technology Analysis: Report covers specific technologies relevant to Customer Success Platforms. It assesses the current state, advancements, and potential future developments in Customer Success Platforms areas.
Competitive Landscape: By analyzing individual companies, suppliers, and consumers, the report present insights into the competitive landscape of the Customer Success Platforms market. This analysis helps understand market share, competitive advantages, and potential areas for differentiation among industry players.
Market Validation: The report involves validating findings and projections through primary research, such as surveys, interviews, and focus groups.
Market Segmentation
Customer Success Platforms market is split by Type and by Application. For the period 2019-2030, the growth among segments provides accurate calculations and forecasts for consumption value by Type, and by Application in terms of value.
Market segment by Type
Solutions
Services
Market segment by Application
Sales and Marketing Management
CEM
Risk and Compliance Management
Market segment by players, this report covers
Gainsight
Salesforce
Natero
Totango
Amity
Strikedeck
ChurnZero
Bolstra
Planhat
Market segment by regions, regional analysis covers
North America (United States, Canada, and Mexico)
Europe (Germany, France, UK, Russia, Italy, and Rest of Europe)
Asia-Pacific (China, Japan, South Korea, India, Southeast Asia, Australia and Rest of Asia-Pacific)
South America (Brazil, Argentina and Rest of South America)
Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of Middle East & Africa)
The content of the study subjects, includes a total of 13 chapters:
Chapter 1, to describe Customer Success Platforms product scope, market overview, market estimation caveats and base year.
Chapter 2, to profile the top players of Customer Success Platforms, with revenue, gross margin and global market share of Customer Success Platforms from 2019 to 2024.
Chapter 3, the Customer Success Platforms competitive situation, revenue and global market share of top players are analyzed emphatically by landscape contrast.
Chapter 4 and 5, to segment the market size by Type and application, with consumption value and growth rate by Type, application, from 2019 to 2030.
Chapter 6, 7, 8, 9, and 10, to break the market size data at the country level, with revenue and market share for key countries in the world, from 2019 to 2024.and Customer Success Platforms market forecast, by regions, type and application, with consumption value, from 2025 to 2030.
Chapter 11, market dynamics, drivers, restraints, trends and Porters Five Forces analysis.
Chapter 12, the key raw materials and key suppliers, and industry chain of Customer Success Platforms.
Chapter 13, to describe Customer Success Platforms research findings and conclusion.
1 Market Overview
- 1.1 Product Overview and Scope of Customer Success Platforms
- 1.2 Market Estimation Caveats and Base Year
- 1.3 Classification of Customer Success Platforms by Type
- 1.3.1 Overview: Global Customer Success Platforms Market Size by Type: 2019 Versus 2023 Versus 2030
- 1.3.2 Global Customer Success Platforms Consumption Value Market Share by Type in 2023
- 1.3.3 Solutions
- 1.3.4 Services
- 1.4 Global Customer Success Platforms Market by Application
- 1.4.1 Overview: Global Customer Success Platforms Market Size by Application: 2019 Versus 2023 Versus 2030
- 1.4.2 Sales and Marketing Management
- 1.4.3 CEM
- 1.4.4 Risk and Compliance Management
- 1.5 Global Customer Success Platforms Market Size & Forecast
- 1.6 Global Customer Success Platforms Market Size and Forecast by Region
- 1.6.1 Global Customer Success Platforms Market Size by Region: 2019 VS 2023 VS 2030
- 1.6.2 Global Customer Success Platforms Market Size by Region, (2019-2030)
- 1.6.3 North America Customer Success Platforms Market Size and Prospect (2019-2030)
- 1.6.4 Europe Customer Success Platforms Market Size and Prospect (2019-2030)
- 1.6.5 Asia-Pacific Customer Success Platforms Market Size and Prospect (2019-2030)
- 1.6.6 South America Customer Success Platforms Market Size and Prospect (2019-2030)
- 1.6.7 Middle East and Africa Customer Success Platforms Market Size and Prospect (2019-2030)
2 Company Profiles
- 2.1 Gainsight
- 2.1.1 Gainsight Details
- 2.1.2 Gainsight Major Business
- 2.1.3 Gainsight Customer Success Platforms Product and Solutions
- 2.1.4 Gainsight Customer Success Platforms Revenue, Gross Margin and Market Share (2019-2024)
- 2.1.5 Gainsight Recent Developments and Future Plans
- 2.2 Salesforce
- 2.2.1 Salesforce Details
- 2.2.2 Salesforce Major Business
- 2.2.3 Salesforce Customer Success Platforms Product and Solutions
- 2.2.4 Salesforce Customer Success Platforms Revenue, Gross Margin and Market Share (2019-2024)
- 2.2.5 Salesforce Recent Developments and Future Plans
- 2.3 Natero
- 2.3.1 Natero Details
- 2.3.2 Natero Major Business
- 2.3.3 Natero Customer Success Platforms Product and Solutions
- 2.3.4 Natero Customer Success Platforms Revenue, Gross Margin and Market Share (2019-2024)
- 2.3.5 Natero Recent Developments and Future Plans
- 2.4 Totango
- 2.4.1 Totango Details
- 2.4.2 Totango Major Business
- 2.4.3 Totango Customer Success Platforms Product and Solutions
- 2.4.4 Totango Customer Success Platforms Revenue, Gross Margin and Market Share (2019-2024)
- 2.4.5 Totango Recent Developments and Future Plans
- 2.5 Amity
- 2.5.1 Amity Details
- 2.5.2 Amity Major Business
- 2.5.3 Amity Customer Success Platforms Product and Solutions
- 2.5.4 Amity Customer Success Platforms Revenue, Gross Margin and Market Share (2019-2024)
- 2.5.5 Amity Recent Developments and Future Plans
- 2.6 Strikedeck
- 2.6.1 Strikedeck Details
- 2.6.2 Strikedeck Major Business
- 2.6.3 Strikedeck Customer Success Platforms Product and Solutions
- 2.6.4 Strikedeck Customer Success Platforms Revenue, Gross Margin and Market Share (2019-2024)
- 2.6.5 Strikedeck Recent Developments and Future Plans
- 2.7 ChurnZero
- 2.7.1 ChurnZero Details
- 2.7.2 ChurnZero Major Business
- 2.7.3 ChurnZero Customer Success Platforms Product and Solutions
- 2.7.4 ChurnZero Customer Success Platforms Revenue, Gross Margin and Market Share (2019-2024)
- 2.7.5 ChurnZero Recent Developments and Future Plans
- 2.8 Bolstra
- 2.8.1 Bolstra Details
- 2.8.2 Bolstra Major Business
- 2.8.3 Bolstra Customer Success Platforms Product and Solutions
- 2.8.4 Bolstra Customer Success Platforms Revenue, Gross Margin and Market Share (2019-2024)
- 2.8.5 Bolstra Recent Developments and Future Plans
- 2.9 Planhat
- 2.9.1 Planhat Details
- 2.9.2 Planhat Major Business
- 2.9.3 Planhat Customer Success Platforms Product and Solutions
- 2.9.4 Planhat Customer Success Platforms Revenue, Gross Margin and Market Share (2019-2024)
- 2.9.5 Planhat Recent Developments and Future Plans
3 Market Competition, by Players
- 3.1 Global Customer Success Platforms Revenue and Share by Players (2019-2024)
- 3.2 Market Share Analysis (2023)
- 3.2.1 Market Share of Customer Success Platforms by Company Revenue
- 3.2.2 Top 3 Customer Success Platforms Players Market Share in 2023
- 3.2.3 Top 6 Customer Success Platforms Players Market Share in 2023
- 3.3 Customer Success Platforms Market: Overall Company Footprint Analysis
- 3.3.1 Customer Success Platforms Market: Region Footprint
- 3.3.2 Customer Success Platforms Market: Company Product Type Footprint
- 3.3.3 Customer Success Platforms Market: Company Product Application Footprint
- 3.4 New Market Entrants and Barriers to Market Entry
- 3.5 Mergers, Acquisition, Agreements, and Collaborations
4 Market Size Segment by Type
- 4.1 Global Customer Success Platforms Consumption Value and Market Share by Type (2019-2024)
- 4.2 Global Customer Success Platforms Market Forecast by Type (2025-2030)
5 Market Size Segment by Application
- 5.1 Global Customer Success Platforms Consumption Value Market Share by Application (2019-2024)
- 5.2 Global Customer Success Platforms Market Forecast by Application (2025-2030)
6 North America
- 6.1 North America Customer Success Platforms Consumption Value by Type (2019-2030)
- 6.2 North America Customer Success Platforms Consumption Value by Application (2019-2030)
- 6.3 North America Customer Success Platforms Market Size by Country
- 6.3.1 North America Customer Success Platforms Consumption Value by Country (2019-2030)
- 6.3.2 United States Customer Success Platforms Market Size and Forecast (2019-2030)
- 6.3.3 Canada Customer Success Platforms Market Size and Forecast (2019-2030)
- 6.3.4 Mexico Customer Success Platforms Market Size and Forecast (2019-2030)
7 Europe
- 7.1 Europe Customer Success Platforms Consumption Value by Type (2019-2030)
- 7.2 Europe Customer Success Platforms Consumption Value by Application (2019-2030)
- 7.3 Europe Customer Success Platforms Market Size by Country
- 7.3.1 Europe Customer Success Platforms Consumption Value by Country (2019-2030)
- 7.3.2 Germany Customer Success Platforms Market Size and Forecast (2019-2030)
- 7.3.3 France Customer Success Platforms Market Size and Forecast (2019-2030)
- 7.3.4 United Kingdom Customer Success Platforms Market Size and Forecast (2019-2030)
- 7.3.5 Russia Customer Success Platforms Market Size and Forecast (2019-2030)
- 7.3.6 Italy Customer Success Platforms Market Size and Forecast (2019-2030)
8 Asia-Pacific
- 8.1 Asia-Pacific Customer Success Platforms Consumption Value by Type (2019-2030)
- 8.2 Asia-Pacific Customer Success Platforms Consumption Value by Application (2019-2030)
- 8.3 Asia-Pacific Customer Success Platforms Market Size by Region
- 8.3.1 Asia-Pacific Customer Success Platforms Consumption Value by Region (2019-2030)
- 8.3.2 China Customer Success Platforms Market Size and Forecast (2019-2030)
- 8.3.3 Japan Customer Success Platforms Market Size and Forecast (2019-2030)
- 8.3.4 South Korea Customer Success Platforms Market Size and Forecast (2019-2030)
- 8.3.5 India Customer Success Platforms Market Size and Forecast (2019-2030)
- 8.3.6 Southeast Asia Customer Success Platforms Market Size and Forecast (2019-2030)
- 8.3.7 Australia Customer Success Platforms Market Size and Forecast (2019-2030)
9 South America
- 9.1 South America Customer Success Platforms Consumption Value by Type (2019-2030)
- 9.2 South America Customer Success Platforms Consumption Value by Application (2019-2030)
- 9.3 South America Customer Success Platforms Market Size by Country
- 9.3.1 South America Customer Success Platforms Consumption Value by Country (2019-2030)
- 9.3.2 Brazil Customer Success Platforms Market Size and Forecast (2019-2030)
- 9.3.3 Argentina Customer Success Platforms Market Size and Forecast (2019-2030)
10 Middle East & Africa
- 10.1 Middle East & Africa Customer Success Platforms Consumption Value by Type (2019-2030)
- 10.2 Middle East & Africa Customer Success Platforms Consumption Value by Application (2019-2030)
- 10.3 Middle East & Africa Customer Success Platforms Market Size by Country
- 10.3.1 Middle East & Africa Customer Success Platforms Consumption Value by Country (2019-2030)
- 10.3.2 Turkey Customer Success Platforms Market Size and Forecast (2019-2030)
- 10.3.3 Saudi Arabia Customer Success Platforms Market Size and Forecast (2019-2030)
- 10.3.4 UAE Customer Success Platforms Market Size and Forecast (2019-2030)
11 Market Dynamics
- 11.1 Customer Success Platforms Market Drivers
- 11.2 Customer Success Platforms Market Restraints
- 11.3 Customer Success Platforms Trends Analysis
- 11.4 Porters Five Forces Analysis
- 11.4.1 Threat of New Entrants
- 11.4.2 Bargaining Power of Suppliers
- 11.4.3 Bargaining Power of Buyers
- 11.4.4 Threat of Substitutes
- 11.4.5 Competitive Rivalry
12 Industry Chain Analysis
- 12.1 Customer Success Platforms Industry Chain
- 12.2 Customer Success Platforms Upstream Analysis
- 12.3 Customer Success Platforms Midstream Analysis
- 12.4 Customer Success Platforms Downstream Analysis
13 Research Findings and Conclusion
14 Appendix
- 14.1 Methodology
- 14.2 Research Process and Data Source
Summary:
Get latest Market Research Reports on Customer Success Platforms. Industry analysis & Market Report on Customer Success Platforms is a syndicated market report, published as Global Customer Success Platforms Market 2024 by Company, Regions, Type and Application, Forecast to 2030. It is complete Research Study and Industry Analysis of Customer Success Platforms market, to understand, Market Demand, Growth, trends analysis and Factor Influencing market.
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