Global Workforce Optimization Market 2019 by Company, Regions, Type and Application, Forecast to 2024

Table of Contents

1 Workforce Optimization Market Overview

• 1.1 Product Overview and Scope of Workforce Optimization
• 1.2 Classification of Workforce Optimization by Types
  • 1.2.1 Global Workforce Optimization Revenue Comparison by Types (2019-2024)
  • 1.2.2 Global Workforce Optimization Revenue Market Share by Types in 2018
  • 1.2.3 Cloud Based
  • 1.2.4 On Premises
• 1.3 Global Workforce Optimization Market by Application
  • 1.3.1 Global Workforce Optimization Market Size and Market Share Comparison by Applications (2014-2024)
  • 1.3.2 Small & Mid-sized Businesses
  • 1.3.3 Large Enterprises
• 1.4 Global Workforce Optimization Market by Regions
  • 1.4.1 Global Workforce Optimization Market Size (Million USD) Comparison by Regions (2014-2024)
  • 1.4.1 North America (USA, Canada and Mexico) Workforce Optimization Status and Prospect (2014-2024)
  • 1.4.2 Europe (Germany, France, UK, Russia and Italy) Workforce Optimization Status and Prospect (2014-2024)
  • 1.4.3 Asia-Pacific (China, Japan, Korea, India and Southeast Asia) Workforce Optimization Status and Prospect (2014-2024)
  • 1.4.4 South America (Brazil, Argentina, Colombia) Workforce Optimization Status and Prospect (2014-2024)
  • 1.4.5 Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa) Workforce Optimization Status and Prospect (2014-2024)
• 1.5 Global Market Size of Workforce Optimization (2014-2024)

2 Manufacturers Profiles

• 2.1 NICE Ltd
  • 2.1.1 Business Overview
  • 2.1.2 Workforce Optimization Type and Applications
    • 2.1.2.1 Product A
    • 2.1.2.2 Product B
  • 2.1.3 NICE Ltd Workforce Optimization Revenue, Gross Margin and Market Share (2017-2018)
• 2.2 Genesys
  • 2.2.1 Business Overview
  • 2.2.2 Workforce Optimization Type and Applications
    • 2.2.2.1 Product A
    • 2.2.2.2 Product B
  • 2.2.3 Genesys Workforce Optimization Revenue, Gross Margin and Market Share (2017-2018)
• 2.3 Verint Systems Inc
  • 2.3.1 Business Overview
  • 2.3.2 Workforce Optimization Type and Applications
    • 2.3.2.1 Product A
    • 2.3.2.2 Product B
  • 2.3.3 Verint Systems Inc Workforce Optimization Revenue, Gross Margin and Market Share (2017-2018)
• 2.4 Aspect
  • 2.4.1 Business Overview
  • 2.4.2 Workforce Optimization Type and Applications
    • 2.4.2.1 Product A
    • 2.4.2.2 Product B
  • 2.4.3 Aspect Workforce Optimization Revenue, Gross Margin and Market Share (2017-2018)
• 2.5 Calabrio
  • 2.5.1 Business Overview
  • 2.5.2 Workforce Optimization Type and Applications
    • 2.5.2.1 Product A
    • 2.5.2.2 Product B
  • 2.5.3 Calabrio Workforce Optimization Revenue, Gross Margin and Market Share (2017-2018)
• 2.6 Five9
  • 2.6.1 Business Overview
  • 2.6.2 Workforce Optimization Type and Applications
    • 2.6.2.1 Product A
    • 2.6.2.2 Product B
  • 2.6.3 Five9 Workforce Optimization Revenue, Gross Margin and Market Share (2017-2018)
• 2.7 Teleopti AB
  • 2.7.1 Business Overview
  • 2.7.2 Workforce Optimization Type and Applications
    • 2.7.2.1 Product A
    • 2.7.2.2 Product B
  • 2.7.3 Teleopti AB Workforce Optimization Revenue, Gross Margin and Market Share (2017-2018)
• 2.8 ZOOM International
  • 2.8.1 Business Overview
  • 2.8.2 Workforce Optimization Type and Applications
    • 2.8.2.1 Product A
    • 2.8.2.2 Product B
  • 2.8.3 ZOOM International Workforce Optimization Revenue, Gross Margin and Market Share (2017-2018)
• 2.9 InVision AG
  • 2.9.1 Business Overview
  • 2.9.2 Workforce Optimization Type and Applications
    • 2.9.2.1 Product A
    • 2.9.2.2 Product B
  • 2.9.3 InVision AG Workforce Optimization Revenue, Gross Margin and Market Share (2017-2018)
• 2.10 Upstream Works Software
  • 2.10.1 Business Overview
  • 2.10.2 Workforce Optimization Type and Applications
    • 2.10.2.1 Product A
    • 2.10.2.2 Product B
  • 2.10.3 Upstream Works Software Workforce Optimization Revenue, Gross Margin and Market Share (2017-2018)
• 2.11 Envision Telephony
  • 2.11.1 Business Overview
  • 2.11.2 Workforce Optimization Type and Applications
    • 2.11.2.1 Product A
    • 2.11.2.2 Product B
  • 2.11.3 Envision Telephony Workforce Optimization Revenue, Gross Margin and Market Share (2017-2018)
• 2.12 CallMiner
  • 2.12.1 Business Overview
  • 2.12.2 Workforce Optimization Type and Applications
    • 2.12.2.1 Product A
    • 2.12.2.2 Product B
  • 2.12.3 CallMiner Workforce Optimization Revenue, Gross Margin and Market Share (2017-2018)
• 2.13 CallFinder
  • 2.13.1 Business Overview
  • 2.13.2 Workforce Optimization Type and Applications
    • 2.13.2.1 Product A
    • 2.13.2.2 Product B
  • 2.13.3 CallFinder Workforce Optimization Revenue, Gross Margin and Market Share (2017-2018)
• 2.14 HigherGround, Inc.
  • 2.14.1 Business Overview
  • 2.14.2 Workforce Optimization Type and Applications
    • 2.14.2.1 Product A
    • 2.14.2.2 Product B
  • 2.14.3 HigherGround, Inc. Workforce Optimization Revenue, Gross Margin and Market Share (2017-2018)

3 Global Workforce Optimization Market Competition, by Players

• 3.1 Global Workforce Optimization Revenue and Share by Players (2014-2019)
• 3.2 Market Concentration Rate
  • 3.2.1 Top 5 Workforce Optimization Players Market Share
  • 3.2.2 Top 10 Workforce Optimization Players Market Share
• 3.3 Market Competition Trend

4 Global Workforce Optimization Market Size by Regions

• 4.1 Global Workforce Optimization Revenue and Market Share by Regions
• 4.2 North America Workforce Optimization Revenue and Growth Rate (2014-2019)
• 4.3 Europe Workforce Optimization Revenue and Growth Rate (2014-2019)
• 4.4 Asia-Pacific Workforce Optimization Revenue and Growth Rate (2014-2019)
• 4.5 South America Workforce Optimization Revenue and Growth Rate (2014-2019)
• 4.6 Middle East and Africa Workforce Optimization Revenue and Growth Rate (2014-2019)

5 North America Workforce Optimization Revenue by Countries

• 5.1 North America Workforce Optimization Revenue by Countries (2014-2019)
• 5.2 USA Workforce Optimization Revenue and Growth Rate (2014-2019)
• 5.3 Canada Workforce Optimization Revenue and Growth Rate (2014-2019)
• 5.4 Mexico Workforce Optimization Revenue and Growth Rate (2014-2019)

6 Europe Workforce Optimization Revenue by Countries

• 6.1 Europe Workforce Optimization Revenue by Countries (2014-2019)
• 6.2 Germany Workforce Optimization Revenue and Growth Rate (2014-2019)
• 6.3 UK Workforce Optimization Revenue and Growth Rate (2014-2019)
• 6.4 France Workforce Optimization Revenue and Growth Rate (2014-2019)
• 6.5 Russia Workforce Optimization Revenue and Growth Rate (2014-2019)
• 6.6 Italy Workforce Optimization Revenue and Growth Rate (2014-2019)

7 Asia-Pacific Workforce Optimization Revenue by Countries

• 7.1 Asia-Pacific Workforce Optimization Revenue by Countries (2014-2019)
• 7.2 China Workforce Optimization Revenue and Growth Rate (2014-2019)
• 7.3 Japan Workforce Optimization Revenue and Growth Rate (2014-2019)
• 7.4 Korea Workforce Optimization Revenue and Growth Rate (2014-2019)
• 7.5 India Workforce Optimization Revenue and Growth Rate (2014-2019)
• 7.6 Southeast Asia Workforce Optimization Revenue and Growth Rate (2014-2019)

8 South America Workforce Optimization Revenue by Countries

• 8.1 South America Workforce Optimization Revenue by Countries (2014-2019)
• 8.2 Brazil Workforce Optimization Revenue and Growth Rate (2014-2019)
• 8.3 Argentina Workforce Optimization Revenue and Growth Rate (2014-2019)
• 8.4 Colombia Workforce Optimization Revenue and Growth Rate (2014-2019)

9 Middle East and Africa Revenue Workforce Optimization by Countries

• 9.1 Middle East and Africa Workforce Optimization Revenue by Countries (2014-2019)
• 9.2 Saudi Arabia Workforce Optimization Revenue and Growth Rate (2014-2019)
• 9.3 UAE Workforce Optimization Revenue and Growth Rate (2014-2019)
• 9.4 Egypt Workforce Optimization Revenue and Growth Rate (2014-2019)
• 9.5 Nigeria Workforce Optimization Revenue and Growth Rate (2014-2019)
• 9.6 South Africa Workforce Optimization Revenue and Growth Rate (2014-2019)

10 Global Workforce Optimization Market Segment by Type

• 10.1 Global Workforce Optimization Revenue and Market Share by Type (2014-2019)
• 10.2 Global Workforce Optimization Market Forecast by Type (2019-2024)
• 10.3 Cloud Based Revenue Growth Rate (2014-2024)
• 10.4 On Premises Revenue Growth Rate (2014-2024)

11 Global Workforce Optimization Market Segment by Application

• 11.1 Global Workforce Optimization Revenue Market Share by Application (2014-2019)
• 11.2 Workforce Optimization Market Forecast by Application (2019-2024)
• 11.3 Small & Mid-sized Businesses Revenue Growth (2014-2019)
• 11.4 Large Enterprises Revenue Growth (2014-2019)

12 Global Workforce Optimization Market Size Forecast (2019-2024)

• 12.1 Global Workforce Optimization Market Size Forecast (2019-2024)
• 12.2 Global Workforce Optimization Market Forecast by Regions (2019-2024)
• 12.3 North America Workforce Optimization Revenue Market Forecast (2019-2024)
• 12.4 Europe Workforce Optimization Revenue Market Forecast (2019-2024)
• 12.5 Asia-Pacific Workforce Optimization Revenue Market Forecast (2019-2024)
• 12.6 South America Workforce Optimization Revenue Market Forecast (2019-2024)
• 12.7 Middle East and Africa Workforce Optimization Revenue Market Forecast (2019-2024)

13 Research Findings and Conclusion

14 Appendix

• 14.1 Methodology