Report Detail
Global Utilities Customer Information Systems Market 2024 by Company, Regions, Type and Application, Forecast to 2030
- RnM3767153 |
- 02 July, 2024 |
- Global |
- 130 Pages |
- GIR (Global Info Research) |
- Service & Software
According to our (Global Info Research) latest study, the global Utilities Customer Information Systems market size was valued at USD million in 2023 and is forecast to a readjusted size of USD million by 2030 with a CAGR of % during review period.
The utility customer information system (CIS) market is composed of utility companies looking for commercial off-the-shelf (COTS) software packages that address business-critical utility meter-to-cash (M2C) and customer service business processes. M2C functions covered include: account maintenance, order processing, product/service management, rate design, billing, credit collection, accounts receivable, statement preparation, and payment processing. For customer service, CISs support multiple client interaction channels — such as call centers, interactive voice response/voice response units (IVR/VRUs). They also support various digital engagement channels (social media and, more recently, virtual assistants/chatbots) — as well as customer self-service needs.
The Global Info Research report includes an overview of the development of the Utilities Customer Information Systems industry chain, the market status of BFSI (Cloud-based, On-premises), Education (Cloud-based, On-premises), and key enterprises in developed and developing market, and analysed the cutting-edge technology, patent, hot applications and market trends of Utilities Customer Information Systems.
Regionally, the report analyzes the Utilities Customer Information Systems markets in key regions. North America and Europe are experiencing steady growth, driven by government initiatives and increasing consumer awareness. Asia-Pacific, particularly China, leads the global Utilities Customer Information Systems market, with robust domestic demand, supportive policies, and a strong manufacturing base.
Key Features:
The report presents comprehensive understanding of the Utilities Customer Information Systems market. It provides a holistic view of the industry, as well as detailed insights into individual components and stakeholders. The report analysis market dynamics, trends, challenges, and opportunities within the Utilities Customer Information Systems industry.
The report involves analyzing the market at a macro level:
Market Sizing and Segmentation: Report collect data on the overall market size, including the revenue generated, and market share of different by Type (e.g., Cloud-based, On-premises).
Industry Analysis: Report analyse the broader industry trends, such as government policies and regulations, technological advancements, consumer preferences, and market dynamics. This analysis helps in understanding the key drivers and challenges influencing the Utilities Customer Information Systems market.
Regional Analysis: The report involves examining the Utilities Customer Information Systems market at a regional or national level. Report analyses regional factors such as government incentives, infrastructure development, economic conditions, and consumer behaviour to identify variations and opportunities within different markets.
Market Projections: Report covers the gathered data and analysis to make future projections and forecasts for the Utilities Customer Information Systems market. This may include estimating market growth rates, predicting market demand, and identifying emerging trends.
The report also involves a more granular approach to Utilities Customer Information Systems:
Company Analysis: Report covers individual Utilities Customer Information Systems players, suppliers, and other relevant industry players. This analysis includes studying their financial performance, market positioning, product portfolios, partnerships, and strategies.
Consumer Analysis: Report covers data on consumer behaviour, preferences, and attitudes towards Utilities Customer Information Systems This may involve surveys, interviews, and analysis of consumer reviews and feedback from different by Application (BFSI, Education).
Technology Analysis: Report covers specific technologies relevant to Utilities Customer Information Systems. It assesses the current state, advancements, and potential future developments in Utilities Customer Information Systems areas.
Competitive Landscape: By analyzing individual companies, suppliers, and consumers, the report present insights into the competitive landscape of the Utilities Customer Information Systems market. This analysis helps understand market share, competitive advantages, and potential areas for differentiation among industry players.
Market Validation: The report involves validating findings and projections through primary research, such as surveys, interviews, and focus groups.
Market Segmentation
Utilities Customer Information Systems market is split by Type and by Application. For the period 2019-2030, the growth among segments provides accurate calculations and forecasts for consumption value by Type, and by Application in terms of value.
Market segment by Type
Cloud-based
On-premises
Market segment by Application
BFSI
Education
Government
Telecom & IT
Others
Market segment by players, this report covers
Oracle
Efluid SAS
SAP
Itineris
Indra
Cayenta
Advanced Utility Systems
Gruppo Engineering
Fluentgrid Limited
Ferranti Computer
Gentrack
Open International
NorthStar
Vertex
Hansen Technologies
Cayenta ClS
Market segment by regions, regional analysis covers
North America (United States, Canada, and Mexico)
Europe (Germany, France, UK, Russia, Italy, and Rest of Europe)
Asia-Pacific (China, Japan, South Korea, India, Southeast Asia, Australia and Rest of Asia-Pacific)
South America (Brazil, Argentina and Rest of South America)
Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of Middle East & Africa)
The content of the study subjects, includes a total of 13 chapters:
Chapter 1, to describe Utilities Customer Information Systems product scope, market overview, market estimation caveats and base year.
Chapter 2, to profile the top players of Utilities Customer Information Systems, with revenue, gross margin and global market share of Utilities Customer Information Systems from 2019 to 2024.
Chapter 3, the Utilities Customer Information Systems competitive situation, revenue and global market share of top players are analyzed emphatically by landscape contrast.
Chapter 4 and 5, to segment the market size by Type and application, with consumption value and growth rate by Type, application, from 2019 to 2030.
Chapter 6, 7, 8, 9, and 10, to break the market size data at the country level, with revenue and market share for key countries in the world, from 2019 to 2024.and Utilities Customer Information Systems market forecast, by regions, type and application, with consumption value, from 2025 to 2030.
Chapter 11, market dynamics, drivers, restraints, trends and Porters Five Forces analysis.
Chapter 12, the key raw materials and key suppliers, and industry chain of Utilities Customer Information Systems.
Chapter 13, to describe Utilities Customer Information Systems research findings and conclusion.
1 Market Overview
- 1.1 Product Overview and Scope of Utilities Customer Information Systems
- 1.2 Market Estimation Caveats and Base Year
- 1.3 Classification of Utilities Customer Information Systems by Type
- 1.3.1 Overview: Global Utilities Customer Information Systems Market Size by Type: 2019 Versus 2023 Versus 2030
- 1.3.2 Global Utilities Customer Information Systems Consumption Value Market Share by Type in 2023
- 1.3.3 Cloud-based
- 1.3.4 On-premises
- 1.4 Global Utilities Customer Information Systems Market by Application
- 1.4.1 Overview: Global Utilities Customer Information Systems Market Size by Application: 2019 Versus 2023 Versus 2030
- 1.4.2 BFSI
- 1.4.3 Education
- 1.4.4 Government
- 1.4.5 Telecom & IT
- 1.4.6 Others
- 1.5 Global Utilities Customer Information Systems Market Size & Forecast
- 1.6 Global Utilities Customer Information Systems Market Size and Forecast by Region
- 1.6.1 Global Utilities Customer Information Systems Market Size by Region: 2019 VS 2023 VS 2030
- 1.6.2 Global Utilities Customer Information Systems Market Size by Region, (2019-2030)
- 1.6.3 North America Utilities Customer Information Systems Market Size and Prospect (2019-2030)
- 1.6.4 Europe Utilities Customer Information Systems Market Size and Prospect (2019-2030)
- 1.6.5 Asia-Pacific Utilities Customer Information Systems Market Size and Prospect (2019-2030)
- 1.6.6 South America Utilities Customer Information Systems Market Size and Prospect (2019-2030)
- 1.6.7 Middle East and Africa Utilities Customer Information Systems Market Size and Prospect (2019-2030)
2 Company Profiles
- 2.1 Oracle
- 2.1.1 Oracle Details
- 2.1.2 Oracle Major Business
- 2.1.3 Oracle Utilities Customer Information Systems Product and Solutions
- 2.1.4 Oracle Utilities Customer Information Systems Revenue, Gross Margin and Market Share (2019-2024)
- 2.1.5 Oracle Recent Developments and Future Plans
- 2.2 Efluid SAS
- 2.2.1 Efluid SAS Details
- 2.2.2 Efluid SAS Major Business
- 2.2.3 Efluid SAS Utilities Customer Information Systems Product and Solutions
- 2.2.4 Efluid SAS Utilities Customer Information Systems Revenue, Gross Margin and Market Share (2019-2024)
- 2.2.5 Efluid SAS Recent Developments and Future Plans
- 2.3 SAP
- 2.3.1 SAP Details
- 2.3.2 SAP Major Business
- 2.3.3 SAP Utilities Customer Information Systems Product and Solutions
- 2.3.4 SAP Utilities Customer Information Systems Revenue, Gross Margin and Market Share (2019-2024)
- 2.3.5 SAP Recent Developments and Future Plans
- 2.4 Itineris
- 2.4.1 Itineris Details
- 2.4.2 Itineris Major Business
- 2.4.3 Itineris Utilities Customer Information Systems Product and Solutions
- 2.4.4 Itineris Utilities Customer Information Systems Revenue, Gross Margin and Market Share (2019-2024)
- 2.4.5 Itineris Recent Developments and Future Plans
- 2.5 Indra
- 2.5.1 Indra Details
- 2.5.2 Indra Major Business
- 2.5.3 Indra Utilities Customer Information Systems Product and Solutions
- 2.5.4 Indra Utilities Customer Information Systems Revenue, Gross Margin and Market Share (2019-2024)
- 2.5.5 Indra Recent Developments and Future Plans
- 2.6 Cayenta
- 2.6.1 Cayenta Details
- 2.6.2 Cayenta Major Business
- 2.6.3 Cayenta Utilities Customer Information Systems Product and Solutions
- 2.6.4 Cayenta Utilities Customer Information Systems Revenue, Gross Margin and Market Share (2019-2024)
- 2.6.5 Cayenta Recent Developments and Future Plans
- 2.7 Advanced Utility Systems
- 2.7.1 Advanced Utility Systems Details
- 2.7.2 Advanced Utility Systems Major Business
- 2.7.3 Advanced Utility Systems Utilities Customer Information Systems Product and Solutions
- 2.7.4 Advanced Utility Systems Utilities Customer Information Systems Revenue, Gross Margin and Market Share (2019-2024)
- 2.7.5 Advanced Utility Systems Recent Developments and Future Plans
- 2.8 Gruppo Engineering
- 2.8.1 Gruppo Engineering Details
- 2.8.2 Gruppo Engineering Major Business
- 2.8.3 Gruppo Engineering Utilities Customer Information Systems Product and Solutions
- 2.8.4 Gruppo Engineering Utilities Customer Information Systems Revenue, Gross Margin and Market Share (2019-2024)
- 2.8.5 Gruppo Engineering Recent Developments and Future Plans
- 2.9 Fluentgrid Limited
- 2.9.1 Fluentgrid Limited Details
- 2.9.2 Fluentgrid Limited Major Business
- 2.9.3 Fluentgrid Limited Utilities Customer Information Systems Product and Solutions
- 2.9.4 Fluentgrid Limited Utilities Customer Information Systems Revenue, Gross Margin and Market Share (2019-2024)
- 2.9.5 Fluentgrid Limited Recent Developments and Future Plans
- 2.10 Ferranti Computer
- 2.10.1 Ferranti Computer Details
- 2.10.2 Ferranti Computer Major Business
- 2.10.3 Ferranti Computer Utilities Customer Information Systems Product and Solutions
- 2.10.4 Ferranti Computer Utilities Customer Information Systems Revenue, Gross Margin and Market Share (2019-2024)
- 2.10.5 Ferranti Computer Recent Developments and Future Plans
- 2.11 Gentrack
- 2.11.1 Gentrack Details
- 2.11.2 Gentrack Major Business
- 2.11.3 Gentrack Utilities Customer Information Systems Product and Solutions
- 2.11.4 Gentrack Utilities Customer Information Systems Revenue, Gross Margin and Market Share (2019-2024)
- 2.11.5 Gentrack Recent Developments and Future Plans
- 2.12 Open International
- 2.12.1 Open International Details
- 2.12.2 Open International Major Business
- 2.12.3 Open International Utilities Customer Information Systems Product and Solutions
- 2.12.4 Open International Utilities Customer Information Systems Revenue, Gross Margin and Market Share (2019-2024)
- 2.12.5 Open International Recent Developments and Future Plans
- 2.13 NorthStar
- 2.13.1 NorthStar Details
- 2.13.2 NorthStar Major Business
- 2.13.3 NorthStar Utilities Customer Information Systems Product and Solutions
- 2.13.4 NorthStar Utilities Customer Information Systems Revenue, Gross Margin and Market Share (2019-2024)
- 2.13.5 NorthStar Recent Developments and Future Plans
- 2.14 Vertex
- 2.14.1 Vertex Details
- 2.14.2 Vertex Major Business
- 2.14.3 Vertex Utilities Customer Information Systems Product and Solutions
- 2.14.4 Vertex Utilities Customer Information Systems Revenue, Gross Margin and Market Share (2019-2024)
- 2.14.5 Vertex Recent Developments and Future Plans
- 2.15 Hansen Technologies
- 2.15.1 Hansen Technologies Details
- 2.15.2 Hansen Technologies Major Business
- 2.15.3 Hansen Technologies Utilities Customer Information Systems Product and Solutions
- 2.15.4 Hansen Technologies Utilities Customer Information Systems Revenue, Gross Margin and Market Share (2019-2024)
- 2.15.5 Hansen Technologies Recent Developments and Future Plans
- 2.16 Cayenta ClS
- 2.16.1 Cayenta ClS Details
- 2.16.2 Cayenta ClS Major Business
- 2.16.3 Cayenta ClS Utilities Customer Information Systems Product and Solutions
- 2.16.4 Cayenta ClS Utilities Customer Information Systems Revenue, Gross Margin and Market Share (2019-2024)
- 2.16.5 Cayenta ClS Recent Developments and Future Plans
3 Market Competition, by Players
- 3.1 Global Utilities Customer Information Systems Revenue and Share by Players (2019-2024)
- 3.2 Market Share Analysis (2023)
- 3.2.1 Market Share of Utilities Customer Information Systems by Company Revenue
- 3.2.2 Top 3 Utilities Customer Information Systems Players Market Share in 2023
- 3.2.3 Top 6 Utilities Customer Information Systems Players Market Share in 2023
- 3.3 Utilities Customer Information Systems Market: Overall Company Footprint Analysis
- 3.3.1 Utilities Customer Information Systems Market: Region Footprint
- 3.3.2 Utilities Customer Information Systems Market: Company Product Type Footprint
- 3.3.3 Utilities Customer Information Systems Market: Company Product Application Footprint
- 3.4 New Market Entrants and Barriers to Market Entry
- 3.5 Mergers, Acquisition, Agreements, and Collaborations
4 Market Size Segment by Type
- 4.1 Global Utilities Customer Information Systems Consumption Value and Market Share by Type (2019-2024)
- 4.2 Global Utilities Customer Information Systems Market Forecast by Type (2025-2030)
5 Market Size Segment by Application
- 5.1 Global Utilities Customer Information Systems Consumption Value Market Share by Application (2019-2024)
- 5.2 Global Utilities Customer Information Systems Market Forecast by Application (2025-2030)
6 North America
- 6.1 North America Utilities Customer Information Systems Consumption Value by Type (2019-2030)
- 6.2 North America Utilities Customer Information Systems Consumption Value by Application (2019-2030)
- 6.3 North America Utilities Customer Information Systems Market Size by Country
- 6.3.1 North America Utilities Customer Information Systems Consumption Value by Country (2019-2030)
- 6.3.2 United States Utilities Customer Information Systems Market Size and Forecast (2019-2030)
- 6.3.3 Canada Utilities Customer Information Systems Market Size and Forecast (2019-2030)
- 6.3.4 Mexico Utilities Customer Information Systems Market Size and Forecast (2019-2030)
7 Europe
- 7.1 Europe Utilities Customer Information Systems Consumption Value by Type (2019-2030)
- 7.2 Europe Utilities Customer Information Systems Consumption Value by Application (2019-2030)
- 7.3 Europe Utilities Customer Information Systems Market Size by Country
- 7.3.1 Europe Utilities Customer Information Systems Consumption Value by Country (2019-2030)
- 7.3.2 Germany Utilities Customer Information Systems Market Size and Forecast (2019-2030)
- 7.3.3 France Utilities Customer Information Systems Market Size and Forecast (2019-2030)
- 7.3.4 United Kingdom Utilities Customer Information Systems Market Size and Forecast (2019-2030)
- 7.3.5 Russia Utilities Customer Information Systems Market Size and Forecast (2019-2030)
- 7.3.6 Italy Utilities Customer Information Systems Market Size and Forecast (2019-2030)
8 Asia-Pacific
- 8.1 Asia-Pacific Utilities Customer Information Systems Consumption Value by Type (2019-2030)
- 8.2 Asia-Pacific Utilities Customer Information Systems Consumption Value by Application (2019-2030)
- 8.3 Asia-Pacific Utilities Customer Information Systems Market Size by Region
- 8.3.1 Asia-Pacific Utilities Customer Information Systems Consumption Value by Region (2019-2030)
- 8.3.2 China Utilities Customer Information Systems Market Size and Forecast (2019-2030)
- 8.3.3 Japan Utilities Customer Information Systems Market Size and Forecast (2019-2030)
- 8.3.4 South Korea Utilities Customer Information Systems Market Size and Forecast (2019-2030)
- 8.3.5 India Utilities Customer Information Systems Market Size and Forecast (2019-2030)
- 8.3.6 Southeast Asia Utilities Customer Information Systems Market Size and Forecast (2019-2030)
- 8.3.7 Australia Utilities Customer Information Systems Market Size and Forecast (2019-2030)
9 South America
- 9.1 South America Utilities Customer Information Systems Consumption Value by Type (2019-2030)
- 9.2 South America Utilities Customer Information Systems Consumption Value by Application (2019-2030)
- 9.3 South America Utilities Customer Information Systems Market Size by Country
- 9.3.1 South America Utilities Customer Information Systems Consumption Value by Country (2019-2030)
- 9.3.2 Brazil Utilities Customer Information Systems Market Size and Forecast (2019-2030)
- 9.3.3 Argentina Utilities Customer Information Systems Market Size and Forecast (2019-2030)
10 Middle East & Africa
- 10.1 Middle East & Africa Utilities Customer Information Systems Consumption Value by Type (2019-2030)
- 10.2 Middle East & Africa Utilities Customer Information Systems Consumption Value by Application (2019-2030)
- 10.3 Middle East & Africa Utilities Customer Information Systems Market Size by Country
- 10.3.1 Middle East & Africa Utilities Customer Information Systems Consumption Value by Country (2019-2030)
- 10.3.2 Turkey Utilities Customer Information Systems Market Size and Forecast (2019-2030)
- 10.3.3 Saudi Arabia Utilities Customer Information Systems Market Size and Forecast (2019-2030)
- 10.3.4 UAE Utilities Customer Information Systems Market Size and Forecast (2019-2030)
11 Market Dynamics
- 11.1 Utilities Customer Information Systems Market Drivers
- 11.2 Utilities Customer Information Systems Market Restraints
- 11.3 Utilities Customer Information Systems Trends Analysis
- 11.4 Porters Five Forces Analysis
- 11.4.1 Threat of New Entrants
- 11.4.2 Bargaining Power of Suppliers
- 11.4.3 Bargaining Power of Buyers
- 11.4.4 Threat of Substitutes
- 11.4.5 Competitive Rivalry
12 Industry Chain Analysis
- 12.1 Utilities Customer Information Systems Industry Chain
- 12.2 Utilities Customer Information Systems Upstream Analysis
- 12.3 Utilities Customer Information Systems Midstream Analysis
- 12.4 Utilities Customer Information Systems Downstream Analysis
13 Research Findings and Conclusion
14 Appendix
- 14.1 Methodology
- 14.2 Research Process and Data Source
Summary:
Get latest Market Research Reports on Utilities Customer Information Systems. Industry analysis & Market Report on Utilities Customer Information Systems is a syndicated market report, published as Global Utilities Customer Information Systems Market 2024 by Company, Regions, Type and Application, Forecast to 2030. It is complete Research Study and Industry Analysis of Utilities Customer Information Systems market, to understand, Market Demand, Growth, trends analysis and Factor Influencing market.
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