Report Detail
Global Service Delivery Automation Market 2024 by Company, Regions, Type and Application, Forecast to 2030
- RnM4593937 |
- 12 June, 2024 |
- Global |
- 103 Pages |
- GIR (Global Info Research) |
- Service & Software
According to our (Global Info Research) latest study, the global Service Delivery Automation market size was valued at USD 2814 million in 2023 and is forecast to a readjusted size of USD 7238.6 million by 2030 with a CAGR of 14.5% during review period.
Service delivery automation, or SDA, is an umbrella term for the technologies that automate a series of human actions in a business or IT process. It can be used to: Search websites and gather pertinent information. Administer purchase orders and invoices.
North America accounted for the largest share of the global service delivery automation market due to the implementation of service delivery automation solutions across varied industries in this region. However, major growth will be witnessed in the Asia-Pacific region, mainly attributed to the increasing adoption of service delivery automation solutions across India, China, Japan, and South Korea. The market in the Latin American and MEA regions is growing at a comparatively slower rate due to lack of commercialization of technologies.
The Global Info Research report includes an overview of the development of the Service Delivery Automation industry chain, the market status of BFSI (IT Process Automation, Business Process Automation), IT, Telecommunication & Media (IT Process Automation, Business Process Automation), and key enterprises in developed and developing market, and analysed the cutting-edge technology, patent, hot applications and market trends of Service Delivery Automation.
Regionally, the report analyzes the Service Delivery Automation markets in key regions. North America and Europe are experiencing steady growth, driven by government initiatives and increasing consumer awareness. Asia-Pacific, particularly China, leads the global Service Delivery Automation market, with robust domestic demand, supportive policies, and a strong manufacturing base.
Key Features:
The report presents comprehensive understanding of the Service Delivery Automation market. It provides a holistic view of the industry, as well as detailed insights into individual components and stakeholders. The report analysis market dynamics, trends, challenges, and opportunities within the Service Delivery Automation industry.
The report involves analyzing the market at a macro level:
Market Sizing and Segmentation: Report collect data on the overall market size, including the revenue generated, and market share of different by Type (e.g., IT Process Automation, Business Process Automation).
Industry Analysis: Report analyse the broader industry trends, such as government policies and regulations, technological advancements, consumer preferences, and market dynamics. This analysis helps in understanding the key drivers and challenges influencing the Service Delivery Automation market.
Regional Analysis: The report involves examining the Service Delivery Automation market at a regional or national level. Report analyses regional factors such as government incentives, infrastructure development, economic conditions, and consumer behaviour to identify variations and opportunities within different markets.
Market Projections: Report covers the gathered data and analysis to make future projections and forecasts for the Service Delivery Automation market. This may include estimating market growth rates, predicting market demand, and identifying emerging trends.
The report also involves a more granular approach to Service Delivery Automation:
Company Analysis: Report covers individual Service Delivery Automation players, suppliers, and other relevant industry players. This analysis includes studying their financial performance, market positioning, product portfolios, partnerships, and strategies.
Consumer Analysis: Report covers data on consumer behaviour, preferences, and attitudes towards Service Delivery Automation This may involve surveys, interviews, and analysis of consumer reviews and feedback from different by Application (BFSI, IT, Telecommunication & Media).
Technology Analysis: Report covers specific technologies relevant to Service Delivery Automation. It assesses the current state, advancements, and potential future developments in Service Delivery Automation areas.
Competitive Landscape: By analyzing individual companies, suppliers, and consumers, the report present insights into the competitive landscape of the Service Delivery Automation market. This analysis helps understand market share, competitive advantages, and potential areas for differentiation among industry players.
Market Validation: The report involves validating findings and projections through primary research, such as surveys, interviews, and focus groups.
Market Segmentation
Service Delivery Automation market is split by Type and by Application. For the period 2019-2030, the growth among segments provides accurate calculations and forecasts for consumption value by Type, and by Application in terms of value.
Market segment by Type
IT Process Automation
Business Process Automation
Market segment by Application
BFSI
IT, Telecommunication & Media
Travel, Hospitality & Transportation
Retail & Consumer Goods
Healthcare & Pharmaceuticals
Manufacturing & Logistics
Others
Market segment by players, this report covers
IBM
Uipath SRL
Ipsoft
Blue Prism
Xerox
Nice Systems
Celaton Limited
Openspan
Automation Anywhere
Arago
Genfour
Exilant Technologies
Softomotive
Sutherland Global Services
Market segment by regions, regional analysis covers
North America (United States, Canada, and Mexico)
Europe (Germany, France, UK, Russia, Italy, and Rest of Europe)
Asia-Pacific (China, Japan, South Korea, India, Southeast Asia, Australia and Rest of Asia-Pacific)
South America (Brazil, Argentina and Rest of South America)
Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of Middle East & Africa)
The content of the study subjects, includes a total of 13 chapters:
Chapter 1, to describe Service Delivery Automation product scope, market overview, market estimation caveats and base year.
Chapter 2, to profile the top players of Service Delivery Automation, with revenue, gross margin and global market share of Service Delivery Automation from 2019 to 2024.
Chapter 3, the Service Delivery Automation competitive situation, revenue and global market share of top players are analyzed emphatically by landscape contrast.
Chapter 4 and 5, to segment the market size by Type and application, with consumption value and growth rate by Type, application, from 2019 to 2030.
Chapter 6, 7, 8, 9, and 10, to break the market size data at the country level, with revenue and market share for key countries in the world, from 2019 to 2024.and Service Delivery Automation market forecast, by regions, type and application, with consumption value, from 2025 to 2030.
Chapter 11, market dynamics, drivers, restraints, trends and Porters Five Forces analysis.
Chapter 12, the key raw materials and key suppliers, and industry chain of Service Delivery Automation.
Chapter 13, to describe Service Delivery Automation research findings and conclusion.
1 Market Overview
- 1.1 Product Overview and Scope of Service Delivery Automation
- 1.2 Market Estimation Caveats and Base Year
- 1.3 Classification of Service Delivery Automation by Type
- 1.3.1 Overview: Global Service Delivery Automation Market Size by Type: 2019 Versus 2023 Versus 2030
- 1.3.2 Global Service Delivery Automation Consumption Value Market Share by Type in 2023
- 1.3.3 IT Process Automation
- 1.3.4 Business Process Automation
- 1.4 Global Service Delivery Automation Market by Application
- 1.4.1 Overview: Global Service Delivery Automation Market Size by Application: 2019 Versus 2023 Versus 2030
- 1.4.2 BFSI
- 1.4.3 IT, Telecommunication & Media
- 1.4.4 Travel, Hospitality & Transportation
- 1.4.5 Retail & Consumer Goods
- 1.4.6 Healthcare & Pharmaceuticals
- 1.4.7 Manufacturing & Logistics
- 1.4.8 Others
- 1.5 Global Service Delivery Automation Market Size & Forecast
- 1.6 Global Service Delivery Automation Market Size and Forecast by Region
- 1.6.1 Global Service Delivery Automation Market Size by Region: 2019 VS 2023 VS 2030
- 1.6.2 Global Service Delivery Automation Market Size by Region, (2019-2030)
- 1.6.3 North America Service Delivery Automation Market Size and Prospect (2019-2030)
- 1.6.4 Europe Service Delivery Automation Market Size and Prospect (2019-2030)
- 1.6.5 Asia-Pacific Service Delivery Automation Market Size and Prospect (2019-2030)
- 1.6.6 South America Service Delivery Automation Market Size and Prospect (2019-2030)
- 1.6.7 Middle East and Africa Service Delivery Automation Market Size and Prospect (2019-2030)
2 Company Profiles
- 2.1 IBM
- 2.1.1 IBM Details
- 2.1.2 IBM Major Business
- 2.1.3 IBM Service Delivery Automation Product and Solutions
- 2.1.4 IBM Service Delivery Automation Revenue, Gross Margin and Market Share (2019-2024)
- 2.1.5 IBM Recent Developments and Future Plans
- 2.2 Uipath SRL
- 2.2.1 Uipath SRL Details
- 2.2.2 Uipath SRL Major Business
- 2.2.3 Uipath SRL Service Delivery Automation Product and Solutions
- 2.2.4 Uipath SRL Service Delivery Automation Revenue, Gross Margin and Market Share (2019-2024)
- 2.2.5 Uipath SRL Recent Developments and Future Plans
- 2.3 Ipsoft
- 2.3.1 Ipsoft Details
- 2.3.2 Ipsoft Major Business
- 2.3.3 Ipsoft Service Delivery Automation Product and Solutions
- 2.3.4 Ipsoft Service Delivery Automation Revenue, Gross Margin and Market Share (2019-2024)
- 2.3.5 Ipsoft Recent Developments and Future Plans
- 2.4 Blue Prism
- 2.4.1 Blue Prism Details
- 2.4.2 Blue Prism Major Business
- 2.4.3 Blue Prism Service Delivery Automation Product and Solutions
- 2.4.4 Blue Prism Service Delivery Automation Revenue, Gross Margin and Market Share (2019-2024)
- 2.4.5 Blue Prism Recent Developments and Future Plans
- 2.5 Xerox
- 2.5.1 Xerox Details
- 2.5.2 Xerox Major Business
- 2.5.3 Xerox Service Delivery Automation Product and Solutions
- 2.5.4 Xerox Service Delivery Automation Revenue, Gross Margin and Market Share (2019-2024)
- 2.5.5 Xerox Recent Developments and Future Plans
- 2.6 Nice Systems
- 2.6.1 Nice Systems Details
- 2.6.2 Nice Systems Major Business
- 2.6.3 Nice Systems Service Delivery Automation Product and Solutions
- 2.6.4 Nice Systems Service Delivery Automation Revenue, Gross Margin and Market Share (2019-2024)
- 2.6.5 Nice Systems Recent Developments and Future Plans
- 2.7 Celaton Limited
- 2.7.1 Celaton Limited Details
- 2.7.2 Celaton Limited Major Business
- 2.7.3 Celaton Limited Service Delivery Automation Product and Solutions
- 2.7.4 Celaton Limited Service Delivery Automation Revenue, Gross Margin and Market Share (2019-2024)
- 2.7.5 Celaton Limited Recent Developments and Future Plans
- 2.8 Openspan
- 2.8.1 Openspan Details
- 2.8.2 Openspan Major Business
- 2.8.3 Openspan Service Delivery Automation Product and Solutions
- 2.8.4 Openspan Service Delivery Automation Revenue, Gross Margin and Market Share (2019-2024)
- 2.8.5 Openspan Recent Developments and Future Plans
- 2.9 Automation Anywhere
- 2.9.1 Automation Anywhere Details
- 2.9.2 Automation Anywhere Major Business
- 2.9.3 Automation Anywhere Service Delivery Automation Product and Solutions
- 2.9.4 Automation Anywhere Service Delivery Automation Revenue, Gross Margin and Market Share (2019-2024)
- 2.9.5 Automation Anywhere Recent Developments and Future Plans
- 2.10 Arago
- 2.10.1 Arago Details
- 2.10.2 Arago Major Business
- 2.10.3 Arago Service Delivery Automation Product and Solutions
- 2.10.4 Arago Service Delivery Automation Revenue, Gross Margin and Market Share (2019-2024)
- 2.10.5 Arago Recent Developments and Future Plans
- 2.11 Genfour
- 2.11.1 Genfour Details
- 2.11.2 Genfour Major Business
- 2.11.3 Genfour Service Delivery Automation Product and Solutions
- 2.11.4 Genfour Service Delivery Automation Revenue, Gross Margin and Market Share (2019-2024)
- 2.11.5 Genfour Recent Developments and Future Plans
- 2.12 Exilant Technologies
- 2.12.1 Exilant Technologies Details
- 2.12.2 Exilant Technologies Major Business
- 2.12.3 Exilant Technologies Service Delivery Automation Product and Solutions
- 2.12.4 Exilant Technologies Service Delivery Automation Revenue, Gross Margin and Market Share (2019-2024)
- 2.12.5 Exilant Technologies Recent Developments and Future Plans
- 2.13 Softomotive
- 2.13.1 Softomotive Details
- 2.13.2 Softomotive Major Business
- 2.13.3 Softomotive Service Delivery Automation Product and Solutions
- 2.13.4 Softomotive Service Delivery Automation Revenue, Gross Margin and Market Share (2019-2024)
- 2.13.5 Softomotive Recent Developments and Future Plans
- 2.14 Sutherland Global Services
- 2.14.1 Sutherland Global Services Details
- 2.14.2 Sutherland Global Services Major Business
- 2.14.3 Sutherland Global Services Service Delivery Automation Product and Solutions
- 2.14.4 Sutherland Global Services Service Delivery Automation Revenue, Gross Margin and Market Share (2019-2024)
- 2.14.5 Sutherland Global Services Recent Developments and Future Plans
3 Market Competition, by Players
- 3.1 Global Service Delivery Automation Revenue and Share by Players (2019-2024)
- 3.2 Market Share Analysis (2023)
- 3.2.1 Market Share of Service Delivery Automation by Company Revenue
- 3.2.2 Top 3 Service Delivery Automation Players Market Share in 2023
- 3.2.3 Top 6 Service Delivery Automation Players Market Share in 2023
- 3.3 Service Delivery Automation Market: Overall Company Footprint Analysis
- 3.3.1 Service Delivery Automation Market: Region Footprint
- 3.3.2 Service Delivery Automation Market: Company Product Type Footprint
- 3.3.3 Service Delivery Automation Market: Company Product Application Footprint
- 3.4 New Market Entrants and Barriers to Market Entry
- 3.5 Mergers, Acquisition, Agreements, and Collaborations
4 Market Size Segment by Type
- 4.1 Global Service Delivery Automation Consumption Value and Market Share by Type (2019-2024)
- 4.2 Global Service Delivery Automation Market Forecast by Type (2025-2030)
5 Market Size Segment by Application
- 5.1 Global Service Delivery Automation Consumption Value Market Share by Application (2019-2024)
- 5.2 Global Service Delivery Automation Market Forecast by Application (2025-2030)
6 North America
- 6.1 North America Service Delivery Automation Consumption Value by Type (2019-2030)
- 6.2 North America Service Delivery Automation Consumption Value by Application (2019-2030)
- 6.3 North America Service Delivery Automation Market Size by Country
- 6.3.1 North America Service Delivery Automation Consumption Value by Country (2019-2030)
- 6.3.2 United States Service Delivery Automation Market Size and Forecast (2019-2030)
- 6.3.3 Canada Service Delivery Automation Market Size and Forecast (2019-2030)
- 6.3.4 Mexico Service Delivery Automation Market Size and Forecast (2019-2030)
7 Europe
- 7.1 Europe Service Delivery Automation Consumption Value by Type (2019-2030)
- 7.2 Europe Service Delivery Automation Consumption Value by Application (2019-2030)
- 7.3 Europe Service Delivery Automation Market Size by Country
- 7.3.1 Europe Service Delivery Automation Consumption Value by Country (2019-2030)
- 7.3.2 Germany Service Delivery Automation Market Size and Forecast (2019-2030)
- 7.3.3 France Service Delivery Automation Market Size and Forecast (2019-2030)
- 7.3.4 United Kingdom Service Delivery Automation Market Size and Forecast (2019-2030)
- 7.3.5 Russia Service Delivery Automation Market Size and Forecast (2019-2030)
- 7.3.6 Italy Service Delivery Automation Market Size and Forecast (2019-2030)
8 Asia-Pacific
- 8.1 Asia-Pacific Service Delivery Automation Consumption Value by Type (2019-2030)
- 8.2 Asia-Pacific Service Delivery Automation Consumption Value by Application (2019-2030)
- 8.3 Asia-Pacific Service Delivery Automation Market Size by Region
- 8.3.1 Asia-Pacific Service Delivery Automation Consumption Value by Region (2019-2030)
- 8.3.2 China Service Delivery Automation Market Size and Forecast (2019-2030)
- 8.3.3 Japan Service Delivery Automation Market Size and Forecast (2019-2030)
- 8.3.4 South Korea Service Delivery Automation Market Size and Forecast (2019-2030)
- 8.3.5 India Service Delivery Automation Market Size and Forecast (2019-2030)
- 8.3.6 Southeast Asia Service Delivery Automation Market Size and Forecast (2019-2030)
- 8.3.7 Australia Service Delivery Automation Market Size and Forecast (2019-2030)
9 South America
- 9.1 South America Service Delivery Automation Consumption Value by Type (2019-2030)
- 9.2 South America Service Delivery Automation Consumption Value by Application (2019-2030)
- 9.3 South America Service Delivery Automation Market Size by Country
- 9.3.1 South America Service Delivery Automation Consumption Value by Country (2019-2030)
- 9.3.2 Brazil Service Delivery Automation Market Size and Forecast (2019-2030)
- 9.3.3 Argentina Service Delivery Automation Market Size and Forecast (2019-2030)
10 Middle East & Africa
- 10.1 Middle East & Africa Service Delivery Automation Consumption Value by Type (2019-2030)
- 10.2 Middle East & Africa Service Delivery Automation Consumption Value by Application (2019-2030)
- 10.3 Middle East & Africa Service Delivery Automation Market Size by Country
- 10.3.1 Middle East & Africa Service Delivery Automation Consumption Value by Country (2019-2030)
- 10.3.2 Turkey Service Delivery Automation Market Size and Forecast (2019-2030)
- 10.3.3 Saudi Arabia Service Delivery Automation Market Size and Forecast (2019-2030)
- 10.3.4 UAE Service Delivery Automation Market Size and Forecast (2019-2030)
11 Market Dynamics
- 11.1 Service Delivery Automation Market Drivers
- 11.2 Service Delivery Automation Market Restraints
- 11.3 Service Delivery Automation Trends Analysis
- 11.4 Porters Five Forces Analysis
- 11.4.1 Threat of New Entrants
- 11.4.2 Bargaining Power of Suppliers
- 11.4.3 Bargaining Power of Buyers
- 11.4.4 Threat of Substitutes
- 11.4.5 Competitive Rivalry
12 Industry Chain Analysis
- 12.1 Service Delivery Automation Industry Chain
- 12.2 Service Delivery Automation Upstream Analysis
- 12.3 Service Delivery Automation Midstream Analysis
- 12.4 Service Delivery Automation Downstream Analysis
13 Research Findings and Conclusion
14 Appendix
- 14.1 Methodology
- 14.2 Research Process and Data Source
Summary:
Get latest Market Research Reports on Service Delivery Automation. Industry analysis & Market Report on Service Delivery Automation is a syndicated market report, published as Global Service Delivery Automation Market 2024 by Company, Regions, Type and Application, Forecast to 2030. It is complete Research Study and Industry Analysis of Service Delivery Automation market, to understand, Market Demand, Growth, trends analysis and Factor Influencing market.
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