Global Service Delivery Automation Market Size, Status and Forecast 2019-2025

1 Report Overview

• 1.1 Study Scope
• 1.2 Key Market Segments
• 1.3 Players Covered: Ranking by Service Delivery Automation Revenue
• 1.4 Market by Type
  • 1.4.1 Global Service Delivery Automation Market Size Growth Rate by Type: 2020 VS 2026
  • 1.4.2 IT Process Automation
  • 1.4.3 Business Process Automation
• 1.5 Market by Application
  • 1.5.1 Global Service Delivery Automation Market Share by Application: 2020 VS 2026
  • 1.5.2 BFSI
  • 1.5.3 IT, Telecommunication & Media
  • 1.5.4 Travel, Hospitality & Transportation
  • 1.5.5 Retail & Consumer Goods
  • 1.5.6 Healthcare & Pharmaceuticals
  • 1.5.7 Manufacturing & Logistics
  • 1.5.8 Others
• 1.6 Study Objectives
• 1.7 Years Considered

2 Global Growth Trends

• 2.1 Global Service Delivery Automation Market Perspective (2015-2026)
• 2.2 Global Service Delivery Automation Growth Trends by Regions
  • 2.2.1 Service Delivery Automation Market Size by Regions: 2015 VS 2020 VS 2026
  • 2.2.2 Service Delivery Automation Historic Market Share by Regions (2015-2020)
  • 2.2.3 Service Delivery Automation Forecasted Market Size by Regions (2021-2026)
• 2.3 Industry Trends and Growth Strategy
  • 2.3.1 Market Top Trends
  • 2.3.2 Market Drivers
  • 2.3.3 Market Challenges
  • 2.3.4 Porter’s Five Forces Analysis
  • 2.3.5 Service Delivery Automation Market Growth Strategy
  • 2.3.6 Primary Interviews with Key Service Delivery Automation Players (Opinion Leaders)

3 Competition Landscape by Key Players

• 3.1 Global Top Service Delivery Automation Players by Market Size
  • 3.1.1 Global Top Service Delivery Automation Players by Revenue (2015-2020)
  • 3.1.2 Global Service Delivery Automation Revenue Market Share by Players (2015-2020)
  • 3.1.3 Global Service Delivery Automation Market Share by Company Type (Tier 1, Tier 2 and Tier 3)
• 3.2 Global Service Delivery Automation Market Concentration Ratio
  • 3.2.1 Global Service Delivery Automation Market Concentration Ratio (CR5 and HHI)
  • 3.2.2 Global Top 10 and Top 5 Companies by Service Delivery Automation Revenue in 2019
• 3.3 Service Delivery Automation Key Players Head office and Area Served
• 3.4 Key Players Service Delivery Automation Product Solution and Service
• 3.5 Date of Enter into Service Delivery Automation Market
• 3.6 Mergers & Acquisitions, Expansion Plans

4 Market Size by Type (2015-2026)

• 4.1 Global Service Delivery Automation Historic Market Size by Type (2015-2020)
• 4.2 Global Service Delivery Automation Forecasted Market Size by Type (2021-2026)

5 Market Size by Application (2015-2026)

• 5.1 Global Service Delivery Automation Market Size by Application (2015-2020)
• 5.2 Global Service Delivery Automation Forecasted Market Size by Application (2021-2026)

6 North America

• 6.1 North America Service Delivery Automation Market Size (2015-2020)
• 6.2 Service Delivery Automation Key Players in North America (2019-2020)
• 6.3 North America Service Delivery Automation Market Size by Type (2015-2020)
• 6.4 North America Service Delivery Automation Market Size by Application (2015-2020)

7 Europe

• 7.1 Europe Service Delivery Automation Market Size (2015-2020)
• 7.2 Service Delivery Automation Key Players in Europe (2019-2020)
• 7.3 Europe Service Delivery Automation Market Size by Type (2015-2020)
• 7.4 Europe Service Delivery Automation Market Size by Application (2015-2020)

8 China

• 8.1 China Service Delivery Automation Market Size (2015-2020)
• 8.2 Service Delivery Automation Key Players in China (2019-2020)
• 8.3 China Service Delivery Automation Market Size by Type (2015-2020)
• 8.4 China Service Delivery Automation Market Size by Application (2015-2020)

9 Japan

• 9.1 Japan Service Delivery Automation Market Size (2015-2020)
• 9.2 Service Delivery Automation Key Players in Japan (2019-2020)
• 9.3 Japan Service Delivery Automation Market Size by Type (2015-2020)
• 9.4 Japan Service Delivery Automation Market Size by Application (2015-2020)

10 Southeast Asia

• 10.1 Southeast Asia Service Delivery Automation Market Size (2015-2020)
• 10.2 Service Delivery Automation Key Players in Southeast Asia (2019-2020)
• 10.3 Southeast Asia Service Delivery Automation Market Size by Type (2015-2020)
• 10.4 Southeast Asia Service Delivery Automation Market Size by Application (2015-2020)

11 India

• 11.1 India Service Delivery Automation Market Size (2015-2020)
• 11.2 Service Delivery Automation Key Players in India (2019-2020)
• 11.3 India Service Delivery Automation Market Size by Type (2015-2020)
• 11.4 India Service Delivery Automation Market Size by Application (2015-2020)

12 Central & South America

• 12.1 Central & South America Service Delivery Automation Market Size (2015-2020)
• 12.2 Service Delivery Automation Key Players in Central & South America (2019-2020)
• 12.3 Central & South America Service Delivery Automation Market Size by Type (2015-2020)
• 12.4 Central & South America Service Delivery Automation Market Size by Application (2015-2020)

13 Key Players Profiles

• 13.1 IBM
  • 13.1.1 IBM Company Details
  • 13.1.2 IBM Business Overview
  • 13.1.3 IBM Service Delivery Automation Introduction
  • 13.1.4 IBM Revenue in Service Delivery Automation Business (2015-2020))
  • 13.1.5 IBM Recent Development
• 13.2 Uipath SRL
  • 13.2.1 Uipath SRL Company Details
  • 13.2.2 Uipath SRL Business Overview
  • 13.2.3 Uipath SRL Service Delivery Automation Introduction
  • 13.2.4 Uipath SRL Revenue in Service Delivery Automation Business (2015-2020)
  • 13.2.5 Uipath SRL Recent Development
• 13.3 Ipsoft
  • 13.3.1 Ipsoft Company Details
  • 13.3.2 Ipsoft Business Overview
  • 13.3.3 Ipsoft Service Delivery Automation Introduction
  • 13.3.4 Ipsoft Revenue in Service Delivery Automation Business (2015-2020)
  • 13.3.5 Ipsoft Recent Development
• 13.4 Blue Prism
  • 13.4.1 Blue Prism Company Details
  • 13.4.2 Blue Prism Business Overview
  • 13.4.3 Blue Prism Service Delivery Automation Introduction
  • 13.4.4 Blue Prism Revenue in Service Delivery Automation Business (2015-2020)
  • 13.4.5 Blue Prism Recent Development
• 13.5 Xerox
  • 13.5.1 Xerox Company Details
  • 13.5.2 Xerox Business Overview
  • 13.5.3 Xerox Service Delivery Automation Introduction
  • 13.5.4 Xerox Revenue in Service Delivery Automation Business (2015-2020)
  • 13.5.5 Xerox Recent Development
• 13.6 Nice Systems
  • 13.6.1 Nice Systems Company Details
  • 13.6.2 Nice Systems Business Overview
  • 13.6.3 Nice Systems Service Delivery Automation Introduction
  • 13.6.4 Nice Systems Revenue in Service Delivery Automation Business (2015-2020)
  • 13.6.5 Nice Systems Recent Development
• 13.7 Celaton Limited
  • 13.7.1 Celaton Limited Company Details
  • 13.7.2 Celaton Limited Business Overview
  • 13.7.3 Celaton Limited Service Delivery Automation Introduction
  • 13.7.4 Celaton Limited Revenue in Service Delivery Automation Business (2015-2020)
  • 13.7.5 Celaton Limited Recent Development
• 13.8 Openspan
  • 13.8.1 Openspan Company Details
  • 13.8.2 Openspan Business Overview
  • 13.8.3 Openspan Service Delivery Automation Introduction
  • 13.8.4 Openspan Revenue in Service Delivery Automation Business (2015-2020)
  • 13.8.5 Openspan Recent Development
• 13.9 Automation Anywhere
  • 13.9.1 Automation Anywhere Company Details
  • 13.9.2 Automation Anywhere Business Overview
  • 13.9.3 Automation Anywhere Service Delivery Automation Introduction
  • 13.9.4 Automation Anywhere Revenue in Service Delivery Automation Business (2015-2020)
  • 13.9.5 Automation Anywhere Recent Development
• 13.10 Arago
  • 13.10.1 Arago Company Details
  • 13.10.2 Arago Business Overview
  • 13.10.3 Arago Service Delivery Automation Introduction
  • 13.10.4 Arago Revenue in Service Delivery Automation Business (2015-2020)
  • 13.10.5 Arago Recent Development
• 13.11 Genfour
  • 10.11.1 Genfour Company Details
  • 10.11.2 Genfour Business Overview
  • 10.11.3 Genfour Service Delivery Automation Introduction
  • 10.11.4 Genfour Revenue in Service Delivery Automation Business (2015-2020)
  • 10.11.5 Genfour Recent Development
• 13.12 Exilant Technologies
  • 10.12.1 Exilant Technologies Company Details
  • 10.12.2 Exilant Technologies Business Overview
  • 10.12.3 Exilant Technologies Service Delivery Automation Introduction
  • 10.12.4 Exilant Technologies Revenue in Service Delivery Automation Business (2015-2020)
  • 10.12.5 Exilant Technologies Recent Development
• 13.13 Softomotive
  • 10.13.1 Softomotive Company Details
  • 10.13.2 Softomotive Business Overview
  • 10.13.3 Softomotive Service Delivery Automation Introduction
  • 10.13.4 Softomotive Revenue in Service Delivery Automation Business (2015-2020)
  • 10.13.5 Softomotive Recent Development
• 13.14 Sutherland Global Services
  • 10.14.1 Sutherland Global Services Company Details
  • 10.14.2 Sutherland Global Services Business Overview
  • 10.14.3 Sutherland Global Services Service Delivery Automation Introduction
  • 10.14.4 Sutherland Global Services Revenue in Service Delivery Automation Business (2015-2020)
  • 10.14.5 Sutherland Global Services Recent Development

14 Analyst's Viewpoints/Conclusions

15 Appendix

• 15.1 Research Methodology
  • 15.1.1 Methodology/Research Approach
  • 15.1.2 Data Source
• 15.2 Disclaimer