A predictive dialer is a type of automated dialer that places phone calls even before the agents become available. It’s designed to increase agents’ efficiency by calling as many leads as possible. The system quickly moves on to the next lead after an unanswered call. Calls answered, on the other hand, are quickly routed to the next available agent. This guarantees more productive talk time, ensuring improved productivity for the call center.
An auto-dialer is a contact center tool that makes the agent's life easier by removing the need for manual dialing. It systematically dials phone numbers and connects the call to the agent if someone picks up their phone. A predictive dialer, on the other hand, is a type of auto dialer that aims for a higher calling rate by trying to connect to as many customers as possible. It will do this by dialing multiple phone numbers at once then automatically connects answered calls to the next available agent.
According to our (Global Info Research) latest study, the global Predictive Dialer market size was valued at US$ million in 2023 and is forecast to a readjusted size of USD million by 2030 with a CAGR of %during review period.
This report is a detailed and comprehensive analysis for global Predictive Dialer market. Both quantitative and qualitative analyses are presented by company, by region & country, by Type and by Application. As the market is constantly changing, this report explores the competition, supply and demand trends, as well as key factors that contribute to its changing demands across many markets. Company profiles and product examples of selected competitors, along with market share estimates of some of the selected leaders for the year 2024, are provided.
Key Features:
Global Predictive Dialer market size and forecasts, in consumption value ($ Million), 2019-2030
Global Predictive Dialer market size and forecasts by region and country, in consumption value ($ Million), 2019-2030
Global Predictive Dialer market size and forecasts, by Type and by Application, in consumption value ($ Million), 2019-2030
Global Predictive Dialer market shares of main players, in revenue ($ Million), 2019-2024
The Primary Objectives in This Report Are:
To determine the size of the total market opportunity of global and key countries
To assess the growth potential for Predictive Dialer
To forecast future growth in each product and end-use market
To assess competitive factors affecting the marketplace
This report profiles key players in the global Predictive Dialer market based on the following parameters - company overview, revenue, gross margin, product portfolio, geographical presence, and key developments. Key companies covered as a part of this study include Five9, PhoneBurner, Convoso, DialedIn, CallTools, AuguTech, A2Billing, Ytel, Pimsware, VanillaSoft, etc.
This report also provides key insights about market drivers, restraints, opportunities, new product launches or approvals.
Market segmentation
Predictive Dialer market is split by Type and by Application. For the period 2019-2030, the growth among segments provides accurate calculations and forecasts for Consumption Value by Type and by Application. This analysis can help you expand your business by targeting qualified niche markets.
Market segmentation
Predictive Dialer market is split by Type and by Application. For the period 2018-2029, the growth among segments provides accurate calculations and forecasts for Consumption Value by Type and by Application. This analysis can help you expand your business by targeting qualified niche markets.
Market segment by Type
Cloud-based
On-premises
Market segment by Application
Small and Medium Enterprises (SMEs)
Large Enterprises
Market segment by players, this report covers
Five9
PhoneBurner
Convoso
DialedIn
CallTools
AuguTech
A2Billing
Ytel
Pimsware
VanillaSoft
Promero
T-Max Predictive Dialer
Sprinklr Inc.
RingCentral, Inc.
CallHippo
HoduSoft
Voiptime Cloud
3CLogic
Bright Pattern
Talkdesk
NICE Cxone
Bitrix24
Dialpad
Ringover
FlashInfo
Sytel
Market segment by regions, regional analysis covers
North America (United States, Canada and Mexico)
Europe (Germany, France, UK, Russia, Italy and Rest of Europe)
Asia-Pacific (China, Japan, South Korea, India, Southeast Asia and Rest of Asia-Pacific)
South America (Brazil, Rest of South America)
Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of Middle East & Africa)
The content of the study subjects, includes a total of 13 chapters:
Chapter 1, to describe Predictive Dialer product scope, market overview, market estimation caveats and base year.
Chapter 2, to profile the top players of Predictive Dialer, with revenue, gross margin, and global market share of Predictive Dialer from 2019 to 2024.
Chapter 3, the Predictive Dialer competitive situation, revenue, and global market share of top players are analyzed emphatically by landscape contrast.
Chapter 4 and 5, to segment the market size by Type and by Application, with consumption value and growth rate by Type, by Application, from 2019 to 2030.
Chapter 6, 7, 8, 9, and 10, to break the market size data at the country level, with revenue and market share for key countries in the world, from 2019 to 2024.and Predictive Dialer market forecast, by regions, by Type and by Application, with consumption value, from 2024 to 2030.
Chapter 11, market dynamics, drivers, restraints, trends, Porters Five Forces analysis.
Chapter 12, the key raw materials and key suppliers, and industry chain of Predictive Dialer.
Chapter 13, to describe Predictive Dialer research findings and conclusion.
Summary:
Get latest Market Research Reports on Predictive Dialer. Industry analysis & Market Report on Predictive Dialer is a syndicated market report, published as Global Predictive Dialer Market 2024 by Company, Regions, Type and Application, Forecast to 2030. It is complete Research Study and Industry Analysis of Predictive Dialer market, to understand, Market Demand, Growth, trends analysis and Factor Influencing market.