Global ITSM Market Size, Status and Forecast 2019-2025

1 Report Overview

• 1.1 Study Scope
• 1.2 Key Market Segments
• 1.3 Players Covered: Ranking by ITSM Revenue
• 1.4 Market by Type
  • 1.4.1 Global ITSM Market Size Growth Rate by Type: 2020 VS 2026
  • 1.4.2 Service portfolio management
  • 1.4.3 Configuration and change management
  • 1.4.4 Service desk software
  • 1.4.5 Operations and performance management
  • 1.4.6 Dashboard, reporting, and analytics
• 1.5 Market by Application
  • 1.5.1 Global ITSM Market Share by Application: 2020 VS 2026
  • 1.5.2 Banking, Financial Services, and Insurance (BFSI)
  • 1.5.3 Telecommunication and IT
  • 1.5.4 Healthcare and life sciences
  • 1.5.5 Retail and Consumer Packaged Goods (CPG)
  • 1.5.6 Government and public sector
  • 1.5.7 Energy and utilities
  • 1.5.8 Travel and hospitality
  • 1.5.9 Manufacturing
  • 1.5.10 Education
• 1.6 Study Objectives
• 1.7 Years Considered

2 Global Growth Trends

• 2.1 Global ITSM Market Perspective (2015-2026)
• 2.2 Global ITSM Growth Trends by Regions
  • 2.2.1 ITSM Market Size by Regions: 2015 VS 2020 VS 2026
  • 2.2.2 ITSM Historic Market Share by Regions (2015-2020)
  • 2.2.3 ITSM Forecasted Market Size by Regions (2021-2026)
• 2.3 Industry Trends and Growth Strategy
  • 2.3.1 Market Top Trends
  • 2.3.2 Market Drivers
  • 2.3.3 Market Challenges
  • 2.3.4 Porter’s Five Forces Analysis
  • 2.3.5 ITSM Market Growth Strategy
  • 2.3.6 Primary Interviews with Key ITSM Players (Opinion Leaders)

3 Competition Landscape by Key Players

• 3.1 Global Top ITSM Players by Market Size
  • 3.1.1 Global Top ITSM Players by Revenue (2015-2020)
  • 3.1.2 Global ITSM Revenue Market Share by Players (2015-2020)
  • 3.1.3 Global ITSM Market Share by Company Type (Tier 1, Tier 2 and Tier 3)
• 3.2 Global ITSM Market Concentration Ratio
  • 3.2.1 Global ITSM Market Concentration Ratio (CR5 and HHI)
  • 3.2.2 Global Top 10 and Top 5 Companies by ITSM Revenue in 2019
• 3.3 ITSM Key Players Head office and Area Served
• 3.4 Key Players ITSM Product Solution and Service
• 3.5 Date of Enter into ITSM Market
• 3.6 Mergers & Acquisitions, Expansion Plans

4 Market Size by Type (2015-2026)

• 4.1 Global ITSM Historic Market Size by Type (2015-2020)
• 4.2 Global ITSM Forecasted Market Size by Type (2021-2026)

5 Market Size by Application (2015-2026)

• 5.1 Global ITSM Market Size by Application (2015-2020)
• 5.2 Global ITSM Forecasted Market Size by Application (2021-2026)

6 North America

• 6.1 North America ITSM Market Size (2015-2020)
• 6.2 ITSM Key Players in North America (2019-2020)
• 6.3 North America ITSM Market Size by Type (2015-2020)
• 6.4 North America ITSM Market Size by Application (2015-2020)

7 Europe

• 7.1 Europe ITSM Market Size (2015-2020)
• 7.2 ITSM Key Players in Europe (2019-2020)
• 7.3 Europe ITSM Market Size by Type (2015-2020)
• 7.4 Europe ITSM Market Size by Application (2015-2020)

8 China

• 8.1 China ITSM Market Size (2015-2020)
• 8.2 ITSM Key Players in China (2019-2020)
• 8.3 China ITSM Market Size by Type (2015-2020)
• 8.4 China ITSM Market Size by Application (2015-2020)

9 Japan

• 9.1 Japan ITSM Market Size (2015-2020)
• 9.2 ITSM Key Players in Japan (2019-2020)
• 9.3 Japan ITSM Market Size by Type (2015-2020)
• 9.4 Japan ITSM Market Size by Application (2015-2020)

10 Southeast Asia

• 10.1 Southeast Asia ITSM Market Size (2015-2020)
• 10.2 ITSM Key Players in Southeast Asia (2019-2020)
• 10.3 Southeast Asia ITSM Market Size by Type (2015-2020)
• 10.4 Southeast Asia ITSM Market Size by Application (2015-2020)

11 India

• 11.1 India ITSM Market Size (2015-2020)
• 11.2 ITSM Key Players in India (2019-2020)
• 11.3 India ITSM Market Size by Type (2015-2020)
• 11.4 India ITSM Market Size by Application (2015-2020)

12 Central & South America

• 12.1 Central & South America ITSM Market Size (2015-2020)
• 12.2 ITSM Key Players in Central & South America (2019-2020)
• 12.3 Central & South America ITSM Market Size by Type (2015-2020)
• 12.4 Central & South America ITSM Market Size by Application (2015-2020)

13 Key Players Profiles

• 13.1 BMC Software
  • 13.1.1 BMC Software Company Details
  • 13.1.2 BMC Software Business Overview
  • 13.1.3 BMC Software ITSM Introduction
  • 13.1.4 BMC Software Revenue in ITSM Business (2015-2020))
  • 13.1.5 BMC Software Recent Development
• 13.2 Broadcom
  • 13.2.1 Broadcom Company Details
  • 13.2.2 Broadcom Business Overview
  • 13.2.3 Broadcom ITSM Introduction
  • 13.2.4 Broadcom Revenue in ITSM Business (2015-2020)
  • 13.2.5 Broadcom Recent Development
• 13.3 Servicenow
  • 13.3.1 Servicenow Company Details
  • 13.3.2 Servicenow Business Overview
  • 13.3.3 Servicenow ITSM Introduction
  • 13.3.4 Servicenow Revenue in ITSM Business (2015-2020)
  • 13.3.5 Servicenow Recent Development
• 13.4 Cherwell Software
  • 13.4.1 Cherwell Software Company Details
  • 13.4.2 Cherwell Software Business Overview
  • 13.4.3 Cherwell Software ITSM Introduction
  • 13.4.4 Cherwell Software Revenue in ITSM Business (2015-2020)
  • 13.4.5 Cherwell Software Recent Development
• 13.5 HPE
  • 13.5.1 HPE Company Details
  • 13.5.2 HPE Business Overview
  • 13.5.3 HPE ITSM Introduction
  • 13.5.4 HPE Revenue in ITSM Business (2015-2020)
  • 13.5.5 HPE Recent Development
• 13.6 Citrix Systems
  • 13.6.1 Citrix Systems Company Details
  • 13.6.2 Citrix Systems Business Overview
  • 13.6.3 Citrix Systems ITSM Introduction
  • 13.6.4 Citrix Systems Revenue in ITSM Business (2015-2020)
  • 13.6.5 Citrix Systems Recent Development
• 13.7 Axios Systems
  • 13.7.1 Axios Systems Company Details
  • 13.7.2 Axios Systems Business Overview
  • 13.7.3 Axios Systems ITSM Introduction
  • 13.7.4 Axios Systems Revenue in ITSM Business (2015-2020)
  • 13.7.5 Axios Systems Recent Development
• 13.8 IBM
  • 13.8.1 IBM Company Details
  • 13.8.2 IBM Business Overview
  • 13.8.3 IBM ITSM Introduction
  • 13.8.4 IBM Revenue in ITSM Business (2015-2020)
  • 13.8.5 IBM Recent Development
• 13.9 Heat Software
  • 13.9.1 Heat Software Company Details
  • 13.9.2 Heat Software Business Overview
  • 13.9.3 Heat Software ITSM Introduction
  • 13.9.4 Heat Software Revenue in ITSM Business (2015-2020)
  • 13.9.5 Heat Software Recent Development
• 13.10 Hornbill
  • 13.10.1 Hornbill Company Details
  • 13.10.2 Hornbill Business Overview
  • 13.10.3 Hornbill ITSM Introduction
  • 13.10.4 Hornbill Revenue in ITSM Business (2015-2020)
  • 13.10.5 Hornbill Recent Development

14 Analyst's Viewpoints/Conclusions

15 Appendix

• 15.1 Research Methodology
  • 15.1.1 Methodology/Research Approach
  • 15.1.2 Data Source
• 15.2 Disclaimer