COVID-19 Outbreak-Global IT and BPO Services Industry Market Report-Development Trends, Threats, Opportunities and Competitive Landscape in 2020

Table of Content

1 IT and BPO Services Introduction and Market Overview

• 1.1 Objectives of the Study
• 1.2 Overview of IT and BPO Services
• 1.3 Scope of The Study
  • 1.3.1 Key Market Segments
  • 1.3.2 Players Covered
  • 1.3.3 COVID-19's impact on the IT and BPO Services industry
• 1.4 Methodology of The Study
• 1.5 Research Data Source

2 Executive Summary

• 2.1 Market Overview
  • 2.1.1 Global IT and BPO Services Market Size, 2015 – 2020
  • 2.1.2 Global IT and BPO Services Market Size by Type, 2015 – 2020
  • 2.1.3 Global IT and BPO Services Market Size by Application, 2015 – 2020
  • 2.1.4 Global IT and BPO Services Market Size by Region, 2015 - 2025
• 2.2 Business Environment Analysis
  • 2.2.1 Global COVID-19 Status and Economic Overview
  • 2.2.2 Influence of COVID-19 Outbreak on IT and BPO Services Industry Development

3 Industry Chain Analysis

• 3.1 Upstream Raw Material Suppliers of IT and BPO Services Analysis
• 3.2 Major Players of IT and BPO Services
• 3.3 IT and BPO Services Manufacturing Cost Structure Analysis
  • 3.3.1 Production Process Analysis
  • 3.3.2 Manufacturing Cost Structure of IT and BPO Services
  • 3.3.3 Labor Cost of IT and BPO Services
• 3.4 Market Distributors of IT and BPO Services
• 3.5 Major Downstream Buyers of IT and BPO Services Analysis
• 3.6 The Impact of Covid-19 From the Perspective of Industry Chain
• 3.7 Regional Import and Export Controls Will Exist for a Long Time
• 3.8 Continued downward PMI Spreads Globally

4 Global IT and BPO Services Market, by Type

• 4.1 Global IT and BPO Services Value and Market Share by Type (2015-2020)
• 4.2 Global IT and BPO Services Production and Market Share by Type (2015-2020)
• 4.3 Global IT and BPO Services Value and Growth Rate by Type (2015-2020)
  • 4.3.1 Global IT and BPO Services Value and Growth Rate of IT Services
  • 4.3.2 Global IT and BPO Services Value and Growth Rate of BPM
  • 4.3.3 Global IT and BPO Services Value and Growth Rate of Software and R&D
• 4.4 Global IT and BPO Services Price Analysis by Type (2015-2020)

5 IT and BPO Services Market, by Application

• 5.1 Downstream Market Overview
• 5.2 Global IT and BPO Services Consumption and Market Share by Application (2015-2020)
• 5.3 Global IT and BPO Services Consumption and Growth Rate by Application (2015-2020)
  • 5.3.1 Global IT and BPO Services Consumption and Growth Rate of Finance (2015-2020)
  • 5.3.2 Global IT and BPO Services Consumption and Growth Rate of Insurance (2015-2020)
  • 5.3.3 Global IT and BPO Services Consumption and Growth Rate of Telecom (2015-2020)
  • 5.3.4 Global IT and BPO Services Consumption and Growth Rate of Healthcare (2015-2020)
  • 5.3.5 Global IT and BPO Services Consumption and Growth Rate of Others (2015-2020)

6 Global IT and BPO Services Market Analysis by Regions

• 6.1 Global IT and BPO Services Sales, Revenue and Market Share by Regions
  • 6.1.1 Global IT and BPO Services Sales by Regions (2015-2020)
  • 6.1.2 Global IT and BPO Services Revenue by Regions (2015-2020)
• 6.2 North America IT and BPO Services Sales and Growth Rate (2015-2020)
• 6.3 Europe IT and BPO Services Sales and Growth Rate (2015-2020)
• 6.4 Asia-Pacific IT and BPO Services Sales and Growth Rate (2015-2020)
• 6.5 Middle East and Africa IT and BPO Services Sales and Growth Rate (2015-2020)
• 6.6 South America IT and BPO Services Sales and Growth Rate (2015-2020)

7 North America IT and BPO Services Market Analysis by Countries

• 7.1 The Influence of COVID-19 on North America Market
• 7.2 North America IT and BPO Services Sales, Revenue and Market Share by Countries
  • 7.2.1 North America IT and BPO Services Sales by Countries (2015-2020)
  • 7.2.2 North America IT and BPO Services Revenue by Countries (2015-2020)
• 7.3 United States IT and BPO Services Sales and Growth Rate (2015-2020)
• 7.4 Canada IT and BPO Services Sales and Growth Rate (2015-2020)
• 7.5 Mexico IT and BPO Services Sales and Growth Rate (2015-2020)

8 Europe IT and BPO Services Market Analysis by Countries

• 8.1 The Influence of COVID-19 on Europe Market
• 8.2 Europe IT and BPO Services Sales, Revenue and Market Share by Countries
  • 8.2.1 Europe IT and BPO Services Sales by Countries (2015-2020)
  • 8.2.2 Europe IT and BPO Services Revenue by Countries (2015-2020)
• 8.3 Germany IT and BPO Services Sales and Growth Rate (2015-2020)
• 8.4 UK IT and BPO Services Sales and Growth Rate (2015-2020)
• 8.5 France IT and BPO Services Sales and Growth Rate (2015-2020)
• 8.6 Italy IT and BPO Services Sales and Growth Rate (2015-2020)
• 8.7 Spain IT and BPO Services Sales and Growth Rate (2015-2020)
• 8.8 Russia IT and BPO Services Sales and Growth Rate (2015-2020)

9 Asia Pacific IT and BPO Services Market Analysis by Countries

• 9.1 The Influence of COVID-19 on Asia Pacific Market
• 9.2 Asia Pacific IT and BPO Services Sales, Revenue and Market Share by Countries
  • 9.2.1 Asia Pacific IT and BPO Services Sales by Countries (2015-2020)
  • 9.2.2 Asia Pacific IT and BPO Services Revenue by Countries (2015-2020)
• 9.3 China IT and BPO Services Sales and Growth Rate (2015-2020)
• 9.4 Japan IT and BPO Services Sales and Growth Rate (2015-2020)
• 9.5 South Korea IT and BPO Services Sales and Growth Rate (2015-2020)
• 9.6 India IT and BPO Services Sales and Growth Rate (2015-2020)
• 9.7 Southeast Asia IT and BPO Services Sales and Growth Rate (2015-2020)
• 9.8 Australia IT and BPO Services Sales and Growth Rate (2015-2020)

10 Middle East and Africa IT and BPO Services Market Analysis by Countries

• 10.1 The Influence of COVID-19 on Middle East and Africa Market
• 10.2 Middle East and Africa IT and BPO Services Sales, Revenue and Market Share by Countries
  • 10.2.1 Middle East and Africa IT and BPO Services Sales by Countries (2015-2020)
  • 10.2.2 Middle East and Africa IT and BPO Services Revenue by Countries (2015-2020)
• 10.3 Saudi Arabia IT and BPO Services Sales and Growth Rate (2015-2020)
• 10.4 UAE IT and BPO Services Sales and Growth Rate (2015-2020)
• 10.5 Egypt IT and BPO Services Sales and Growth Rate (2015-2020)
• 10.6 Nigeria IT and BPO Services Sales and Growth Rate (2015-2020)
• 10.7 South Africa IT and BPO Services Sales and Growth Rate (2015-2020)

11 South America IT and BPO Services Market Analysis by Countries

• 11.1 The Influence of COVID-19 on Middle East and Africa Market
• 11.2 South America IT and BPO Services Sales, Revenue and Market Share by Countries
  • 11.2.1 South America IT and BPO Services Sales by Countries (2015-2020)
  • 11.2.2 South America IT and BPO Services Revenue by Countries (2015-2020)
• 11.3 Brazil IT and BPO Services Sales and Growth Rate (2015-2020)
• 11.4 Argentina IT and BPO Services Sales and Growth Rate (2015-2020)
• 11.5 Columbia IT and BPO Services Sales and Growth Rate (2015-2020)
• 11.6 Chile IT and BPO Services Sales and Growth Rate (2015-2020)

12 Competitive Landscape

• 12.1 HCL Technologies
  • 12.1.1 HCL Technologies Basic Information
  • 12.1.2 IT and BPO Services Product Introduction
  • 12.1.3 HCL Technologies Production, Value, Price, Gross Margin 2015-2020
• 12.2 CSC
  • 12.2.1 CSC Basic Information
  • 12.2.2 IT and BPO Services Product Introduction
  • 12.2.3 CSC Production, Value, Price, Gross Margin 2015-2020
• 12.3 Infosys
  • 12.3.1 Infosys Basic Information
  • 12.3.2 IT and BPO Services Product Introduction
  • 12.3.3 Infosys Production, Value, Price, Gross Margin 2015-2020
• 12.4 Capgemini
  • 12.4.1 Capgemini Basic Information
  • 12.4.2 IT and BPO Services Product Introduction
  • 12.4.3 Capgemini Production, Value, Price, Gross Margin 2015-2020
• 12.5 TCS
  • 12.5.1 TCS Basic Information
  • 12.5.2 IT and BPO Services Product Introduction
  • 12.5.3 TCS Production, Value, Price, Gross Margin 2015-2020
• 12.6 IBM
  • 12.6.1 IBM Basic Information
  • 12.6.2 IT and BPO Services Product Introduction
  • 12.6.3 IBM Production, Value, Price, Gross Margin 2015-2020
• 12.7 Accenture
  • 12.7.1 Accenture Basic Information
  • 12.7.2 IT and BPO Services Product Introduction
  • 12.7.3 Accenture Production, Value, Price, Gross Margin 2015-2020
• 12.8 Wipro
  • 12.8.1 Wipro Basic Information
  • 12.8.2 IT and BPO Services Product Introduction
  • 12.8.3 Wipro Production, Value, Price, Gross Margin 2015-2020

13 Industry Outlook

• 13.1 Market Driver Analysis
  • 13.1.2 Market Restraints Analysis
  • 13.1.3 Market Trends Analysis
• 13.2 Merger, Acquisition and New Investment
• 13.3 News of Product Release

14 Global IT and BPO Services Market Forecast

• 14.1 Global IT and BPO Services Market Value & Volume Forecast, by Type (2020-2025)
  • 14.1.1 IT Services Market Value and Volume Forecast (2020-2025)
  • 14.1.2 BPM Market Value and Volume Forecast (2020-2025)
  • 14.1.3 Software and R&D Market Value and Volume Forecast (2020-2025)
• 14.2 Global IT and BPO Services Market Value & Volume Forecast, by Application (2020-2025)
  • 14.2.1 Finance Market Value and Volume Forecast (2020-2025)
  • 14.2.2 Insurance Market Value and Volume Forecast (2020-2025)
  • 14.2.3 Telecom Market Value and Volume Forecast (2020-2025)
  • 14.2.4 Healthcare Market Value and Volume Forecast (2020-2025)
  • 14.2.5 Others Market Value and Volume Forecast (2020-2025)
• 14.3 IT and BPO Services Market Analysis and Forecast by Region
  • 14.3.1 North America Market Value and Consumption Forecast (2020-2025)
  • 14.3.2 Europe Market Value and Consumption Forecast (2020-2025)
  • 14.3.3 Asia Pacific Market Value and Consumption Forecast (2020-2025)
  • 14.3.4 Middle East and Africa Market Value and Consumption Forecast (2020-2025)
  • 14.3.5 South America Market Value and Consumption Forecast (2020-2025)

15 New Project Feasibility Analysis

• 15.1 Industry Barriers and New Entrants SWOT Analysis
  • 15.1.1 Porter’s Five Forces Analysis
  • 15.1.2 New Entrants SWOT Analysis
• 15.2 Analysis and Suggestions on New Project Investment

List of Tables and Figures

Figure Product Picture of IT and BPO Services

Table Product Specification of IT and BPO Services

Table IT and BPO Services Key Market Segments

Table Key Players IT and BPO Services Covered

Figure Global IT and BPO Services Market Size, 2015 – 2025

Table Different Types of IT and BPO Services

Figure Global IT and BPO Services Value ($) Segment by Type from 2015-2020

Figure Global IT and BPO Services Market Share by Types in 2019

Table Different Applications of IT and BPO Services

Figure Global IT and BPO Services Value ($) Segment by Applications from 2015-2020

Figure Global IT and BPO Services Market Share by Applications in 2019

Figure Global IT and BPO Services Market Share by Regions in 2019

Figure North America IT and BPO Services Production Value ($) and Growth Rate (2015-2020)

Figure Europe IT and BPO Services Production Value ($) and Growth Rate (2015-2020)

Figure Asia Pacific IT and BPO Services Production Value ($) and Growth Rate (2015-2020)

Figure Middle East and Africa IT and BPO Services Production Value ($) and Growth Rate (2015-2020)

Figure South America IT and BPO Services Production Value ($) and Growth Rate (2015-2020)

Table Global COVID-19 Status and Economic Overview

Figure Global COVID-19 Status

Figure COVID-19 Comparison of Major Countries

Figure Industry Chain Analysis of IT and BPO Services

Table Upstream Raw Material Suppliers of IT and BPO Services with Contact Information

Table Major Players Headquarters, and Service Area of IT and BPO Services

Figure Major Players Production Value Market Share of IT and BPO Services in 2019

Table Major Players IT and BPO Services Product Types in 2019

Figure Production Process of IT and BPO Services

Figure Manufacturing Cost Structure of IT and BPO Services

Figure Channel Status of IT and BPO Services

Table Major Distributors of IT and BPO Services with Contact Information

Table Major Downstream Buyers of IT and BPO Services with Contact Information

Table Global IT and BPO Services Value ($) by Type (2015-2020)

Table Global IT and BPO Services Value Share by Type (2015-2020)

Figure Global IT and BPO Services Value Share by Type (2015-2020)

Table Global IT and BPO Services Production by Type (2015-2020)

Table Global IT and BPO Services Production Share by Type (2015-2020)

Figure Global IT and BPO Services Production Share by Type (2015-2020)

Figure Global IT and BPO Services Value ($) and Growth Rate of IT Services (2015-2020)

Figure Global IT and BPO Services Value ($) and Growth Rate of BPM (2015-2020)

Figure Global IT and BPO Services Value ($) and Growth Rate of Software and R&D (2015-2020)

Figure Global IT and BPO Services Price by Type (2015-2020)

Figure Downstream Market Overview

Table Global IT and BPO Services Consumption by Application (2015-2020)

Table Global IT and BPO Services Consumption Market Share by Application (2015-2020)

Figure Global IT and BPO Services Consumption Market Share by Application (2015-2020)

Figure Global IT and BPO Services Consumption and Growth Rate of Finance (2015-2020)

Figure Global IT and BPO Services Consumption and Growth Rate of Insurance (2015-2020)

Figure Global IT and BPO Services Consumption and Growth Rate of Telecom (2015-2020)

Figure Global IT and BPO Services Consumption and Growth Rate of Healthcare (2015-2020)

Figure Global IT and BPO Services Consumption and Growth Rate of Others (2015-2020)

Figure Global IT and BPO Services Sales and Growth Rate (2015-2020)

Figure Global IT and BPO Services Revenue (M USD) and Growth (2015-2020)

Table Global IT and BPO Services Sales by Regions (2015-2020)

Table Global IT and BPO Services Sales Market Share by Regions (2015-2020)

Table Global IT and BPO Services Revenue (M USD) by Regions (2015-2020)

Table Global IT and BPO Services Revenue Market Share by Regions (2015-2020)

Table Global IT and BPO Services Revenue Market Share by Regions in 2015

Table Global IT and BPO Services Revenue Market Share by Regions in 2019

Figure North America IT and BPO Services Sales and Growth Rate (2015-2020)

Figure Europe IT and BPO Services Sales and Growth Rate (2015-2020)

Figure Asia-Pacific IT and BPO Services Sales and Growth Rate (2015-2020)

Figure Middle East and Africa IT and BPO Services Sales and Growth Rate (2015-2020)

Figure South America IT and BPO Services Sales and Growth Rate (2015-2020)

Figure North America COVID-19 Status

Figure North America COVID-19 Confirmed Cases Major Distribution

Figure North America IT and BPO Services Revenue (M USD) and Growth (2015-2020)

Table North America IT and BPO Services Sales by Countries (2015-2020)

Table North America IT and BPO Services Sales Market Share by Countries (2015-2020)

Table North America IT and BPO Services Revenue (M USD) by Countries (2015-2020)

Table North America IT and BPO Services Revenue Market Share by Countries (2015-2020)

Figure United States IT and BPO Services Sales and Growth Rate (2015-2020)

Figure Canada IT and BPO Services Sales and Growth Rate (2015-2020)

Figure Mexico IT and BPO Services Sales and Growth (2015-2020)

Figure Europe COVID-19 Status

Figure Europe COVID-19 Confirmed Cases Major Distribution

Figure Europe IT and BPO Services Revenue (M USD) and Growth (2015-2020)

Table Europe IT and BPO Services Sales by Countries (2015-2020)

Table Europe IT and BPO Services Sales Market Share by Countries (2015-2020)

Table Europe IT and BPO Services Revenue (M USD) by Countries (2015-2020)

Table Europe IT and BPO Services Revenue Market Share by Countries (2015-2020)

Figure Germany IT and BPO Services Sales and Growth Rate (2015-2020)

Figure UK IT and BPO Services Sales and Growth Rate (2015-2020)

Figure France IT and BPO Services Sales and Growth (2015-2020)

Figure Italy IT and BPO Services Sales and Growth (2015-2020)

Figure Spain IT and BPO Services Sales and Growth (2015-2020)

Figure Russia IT and BPO Services Sales and Growth (2015-2020)

Figure Asia Pacific COVID-19 Status

Figure Asia Pacific IT and BPO Services Revenue (M USD) and Growth (2015-2020)

Table Asia Pacific IT and BPO Services Sales by Countries (2015-2020)

Table Asia Pacific IT and BPO Services Sales Market Share by Countries (2015-2020)

Table Asia Pacific IT and BPO Services Revenue (M USD) by Countries (2015-2020)

Table Asia Pacific IT and BPO Services Revenue Market Share by Countries (2015-2020)

Figure China IT and BPO Services Sales and Growth Rate (2015-2020)

Figure Japan IT and BPO Services Sales and Growth Rate (2015-2020)

Figure South Korea IT and BPO Services Sales and Growth (2015-2020)

Figure India IT and BPO Services Sales and Growth (2015-2020)

Figure Southeast Asia IT and BPO Services Sales and Growth (2015-2020)

Figure Australia IT and BPO Services Sales and Growth (2015-2020)

Figure Middle East IT and BPO Services Revenue (M USD) and Growth (2015-2020)

Table Middle East IT and BPO Services Sales by Countries (2015-2020)

Table Middle East and Africa IT and BPO Services Sales Market Share by Countries (2015-2020)

Table Middle East and Africa IT and BPO Services Revenue (M USD) by Countries (2015-2020)

Table Middle East and Africa IT and BPO Services Revenue Market Share by Countries (2015-2020)

Figure Saudi Arabia IT and BPO Services Sales and Growth Rate (2015-2020)

Figure UAE IT and BPO Services Sales and Growth Rate (2015-2020)

Figure Egypt IT and BPO Services Sales and Growth (2015-2020)

Figure Nigeria IT and BPO Services Sales and Growth (2015-2020)

Figure South Africa IT and BPO Services Sales and Growth (2015-2020)

Figure South America IT and BPO Services Revenue (M USD) and Growth (2015-2020)

Table South America IT and BPO Services Sales by Countries (2015-2020)

Table South America IT and BPO Services Sales Market Share by Countries (2015-2020)

Table South America IT and BPO Services Revenue (M USD) by Countries (2015-2020)

Table South America IT and BPO Services Revenue Market Share by Countries (2015-2020)

Figure Brazil IT and BPO Services Sales and Growth Rate (2015-2020)

Figure Argentina IT and BPO Services Sales and Growth Rate (2015-2020)

Figure Columbia IT and BPO Services Sales and Growth (2015-2020)

Figure Chile IT and BPO Services Sales and Growth (2015-2020)

Figure Top 3 Market Share of IT and BPO Services Companies in 2019

Figure Top 6 Market Share of IT and BPO Services Companies in 2019

Table Major Players Production Value ($) Share (2015-2020)

Table HCL Technologies Profile

Table HCL Technologies Product Introduction

Figure HCL Technologies Production and Growth Rate

Figure HCL Technologies Value ($) Market Share 2015-2020

Table CSC Profile

Table CSC Product Introduction

Figure CSC Production and Growth Rate

Figure CSC Value ($) Market Share 2015-2020

Table Infosys Profile

Table Infosys Product Introduction

Figure Infosys Production and Growth Rate

Figure Infosys Value ($) Market Share 2015-2020

Table Capgemini Profile

Table Capgemini Product Introduction

Figure Capgemini Production and Growth Rate

Figure Capgemini Value ($) Market Share 2015-2020

Table TCS Profile

Table TCS Product Introduction

Figure TCS Production and Growth Rate

Figure TCS Value ($) Market Share 2015-2020

Table IBM Profile

Table IBM Product Introduction

Figure IBM Production and Growth Rate

Figure IBM Value ($) Market Share 2015-2020

Table Accenture Profile

Table Accenture Product Introduction

Figure Accenture Production and Growth Rate

Figure Accenture Value ($) Market Share 2015-2020

Table Wipro Profile

Table Wipro Product Introduction

Figure Wipro Production and Growth Rate

Figure Wipro Value ($) Market Share 2015-2020

Table Market Driving Factors of IT and BPO Services

Table Merger, Acquisition and New Investment

Table Global IT and BPO Services Market Value ($) Forecast, by Type

Table Global IT and BPO Services Market Volume Forecast, by Type

Figure Global IT and BPO Services Market Value ($) and Growth Rate Forecast of IT Services (2020-2025)

Figure Global IT and BPO Services Market Volume ($) and Growth Rate Forecast of IT Services (2020-2025)

Figure Global IT and BPO Services Market Value ($) and Growth Rate Forecast of BPM (2020-2025)

Figure Global IT and BPO Services Market Volume ($) and Growth Rate Forecast of BPM (2020-2025)

Figure Global IT and BPO Services Market Value ($) and Growth Rate Forecast of Software and R&D (2020-2025)

Figure Global IT and BPO Services Market Volume ($) and Growth Rate Forecast of Software and R&D (2020-2025)

Table Global Market Value ($) Forecast by Application (2020-2025)

Table Global Market Volume Forecast by Application (2020-2025)

Figure Market Value ($) and Growth Rate Forecast of Finance (2020-2025)

Figure Market Volume and Growth Rate Forecast of Finance (2020-2025)

Figure Market Value ($) and Growth Rate Forecast of Insurance (2020-2025)

Figure Market Volume and Growth Rate Forecast of Insurance (2020-2025)

Figure Market Value ($) and Growth Rate Forecast of Telecom (2020-2025)

Figure Market Volume and Growth Rate Forecast of Telecom (2020-2025)

Figure Market Value ($) and Growth Rate Forecast of Healthcare (2020-2025)

Figure Market Volume and Growth Rate Forecast of Healthcare (2020-2025)

Figure Market Value ($) and Growth Rate Forecast of Others (2020-2025)

Figure Market Volume and Growth Rate Forecast of Others (2020-2025)

Figure North America Market Value ($) and Growth Rate Forecast (2020-2025)

Figure North America Consumption and Growth Rate Forecast (2020-2025)

Figure Europe Market Value ($) and Growth Rate Forecast (2020-2025)

Figure Europe Consumption and Growth Rate Forecast (2020-2025)

Figure Asia Pacific Market Value ($) and Growth Rate Forecast (2020-2025)

Figure Asia Pacific Consumption and Growth Rate Forecast (2020-2025)

Figure Middle East and Africa Market Value ($) and Growth Rate Forecast (2020-2025)

Figure Middle East and Africa Consumption and Growth Rate Forecast (2020-2025)

Figure South America Market Value ($) and Growth Rate Forecast (2020-2025)

Figure South America Consumption and Growth Rate Forecast (2020-2025)

Figure Porter’s Five Forces Analysis

Table New Entrants SWOT Analysis

Table New Project Analysis of Investment Recovery