Global Helpdesk Outsourcing Market Size, Status and Forecast 2019-2025

1 Report Overview

• 1.1 Study Scope
• 1.2 Key Market Segments
• 1.3 Players Covered: Ranking by Helpdesk Outsourcing Revenue
• 1.4 Market by Type
  • 1.4.1 Global Helpdesk Outsourcing Market Size Growth Rate by Type: 2020 VS 2026
  • 1.4.2 Outsourcing Level 1
  • 1.4.3 Outsourcing Level 2
  • 1.4.4 Technical Helpdesk Support Services
• 1.5 Market by Application
  • 1.5.1 Global Helpdesk Outsourcing Market Share by Application: 2020 VS 2026
  • 1.5.2 Automotive
  • 1.5.3 Consumer Goods
  • 1.5.4 IT
  • 1.5.5 Telecommunication
  • 1.5.6 Oil & Gas
  • 1.5.7 Others
• 1.6 Study Objectives
• 1.7 Years Considered

2 Global Growth Trends

• 2.1 Global Helpdesk Outsourcing Market Perspective (2015-2026)
• 2.2 Global Helpdesk Outsourcing Growth Trends by Regions
  • 2.2.1 Helpdesk Outsourcing Market Size by Regions: 2015 VS 2020 VS 2026
  • 2.2.2 Helpdesk Outsourcing Historic Market Share by Regions (2015-2020)
  • 2.2.3 Helpdesk Outsourcing Forecasted Market Size by Regions (2021-2026)
• 2.3 Industry Trends and Growth Strategy
  • 2.3.1 Market Top Trends
  • 2.3.2 Market Drivers
  • 2.3.3 Market Challenges
  • 2.3.4 Porter’s Five Forces Analysis
  • 2.3.5 Helpdesk Outsourcing Market Growth Strategy
  • 2.3.6 Primary Interviews with Key Helpdesk Outsourcing Players (Opinion Leaders)

3 Competition Landscape by Key Players

• 3.1 Global Top Helpdesk Outsourcing Players by Market Size
  • 3.1.1 Global Top Helpdesk Outsourcing Players by Revenue (2015-2020)
  • 3.1.2 Global Helpdesk Outsourcing Revenue Market Share by Players (2015-2020)
  • 3.1.3 Global Helpdesk Outsourcing Market Share by Company Type (Tier 1, Tier 2 and Tier 3)
• 3.2 Global Helpdesk Outsourcing Market Concentration Ratio
  • 3.2.1 Global Helpdesk Outsourcing Market Concentration Ratio (CR5 and HHI)
  • 3.2.2 Global Top 10 and Top 5 Companies by Helpdesk Outsourcing Revenue in 2019
• 3.3 Helpdesk Outsourcing Key Players Head office and Area Served
• 3.4 Key Players Helpdesk Outsourcing Product Solution and Service
• 3.5 Date of Enter into Helpdesk Outsourcing Market
• 3.6 Mergers & Acquisitions, Expansion Plans

4 Market Size by Type (2015-2026)

• 4.1 Global Helpdesk Outsourcing Historic Market Size by Type (2015-2020)
• 4.2 Global Helpdesk Outsourcing Forecasted Market Size by Type (2021-2026)

5 Market Size by Application (2015-2026)

• 5.1 Global Helpdesk Outsourcing Market Size by Application (2015-2020)
• 5.2 Global Helpdesk Outsourcing Forecasted Market Size by Application (2021-2026)

6 North America

• 6.1 North America Helpdesk Outsourcing Market Size (2015-2020)
• 6.2 Helpdesk Outsourcing Key Players in North America (2019-2020)
• 6.3 North America Helpdesk Outsourcing Market Size by Type (2015-2020)
• 6.4 North America Helpdesk Outsourcing Market Size by Application (2015-2020)

7 Europe

• 7.1 Europe Helpdesk Outsourcing Market Size (2015-2020)
• 7.2 Helpdesk Outsourcing Key Players in Europe (2019-2020)
• 7.3 Europe Helpdesk Outsourcing Market Size by Type (2015-2020)
• 7.4 Europe Helpdesk Outsourcing Market Size by Application (2015-2020)

8 China

• 8.1 China Helpdesk Outsourcing Market Size (2015-2020)
• 8.2 Helpdesk Outsourcing Key Players in China (2019-2020)
• 8.3 China Helpdesk Outsourcing Market Size by Type (2015-2020)
• 8.4 China Helpdesk Outsourcing Market Size by Application (2015-2020)

9 Japan

• 9.1 Japan Helpdesk Outsourcing Market Size (2015-2020)
• 9.2 Helpdesk Outsourcing Key Players in Japan (2019-2020)
• 9.3 Japan Helpdesk Outsourcing Market Size by Type (2015-2020)
• 9.4 Japan Helpdesk Outsourcing Market Size by Application (2015-2020)

10 Southeast Asia

• 10.1 Southeast Asia Helpdesk Outsourcing Market Size (2015-2020)
• 10.2 Helpdesk Outsourcing Key Players in Southeast Asia (2019-2020)
• 10.3 Southeast Asia Helpdesk Outsourcing Market Size by Type (2015-2020)
• 10.4 Southeast Asia Helpdesk Outsourcing Market Size by Application (2015-2020)

11 India

• 11.1 India Helpdesk Outsourcing Market Size (2015-2020)
• 11.2 Helpdesk Outsourcing Key Players in India (2019-2020)
• 11.3 India Helpdesk Outsourcing Market Size by Type (2015-2020)
• 11.4 India Helpdesk Outsourcing Market Size by Application (2015-2020)

12 Central & South America

• 12.1 Central & South America Helpdesk Outsourcing Market Size (2015-2020)
• 12.2 Helpdesk Outsourcing Key Players in Central & South America (2019-2020)
• 12.3 Central & South America Helpdesk Outsourcing Market Size by Type (2015-2020)
• 12.4 Central & South America Helpdesk Outsourcing Market Size by Application (2015-2020)

13 Key Players Profiles

• 13.1 Qcom Outsourcing
  • 13.1.1 Qcom Outsourcing Company Details
  • 13.1.2 Qcom Outsourcing Business Overview
  • 13.1.3 Qcom Outsourcing Helpdesk Outsourcing Introduction
  • 13.1.4 Qcom Outsourcing Revenue in Helpdesk Outsourcing Business (2015-2020))
  • 13.1.5 Qcom Outsourcing Recent Development
• 13.2 ABS
  • 13.2.1 ABS Company Details
  • 13.2.2 ABS Business Overview
  • 13.2.3 ABS Helpdesk Outsourcing Introduction
  • 13.2.4 ABS Revenue in Helpdesk Outsourcing Business (2015-2020)
  • 13.2.5 ABS Recent Development
• 13.3 ActivSupport
  • 13.3.1 ActivSupport Company Details
  • 13.3.2 ActivSupport Business Overview
  • 13.3.3 ActivSupport Helpdesk Outsourcing Introduction
  • 13.3.4 ActivSupport Revenue in Helpdesk Outsourcing Business (2015-2020)
  • 13.3.5 ActivSupport Recent Development
• 13.4 CGS
  • 13.4.1 CGS Company Details
  • 13.4.2 CGS Business Overview
  • 13.4.3 CGS Helpdesk Outsourcing Introduction
  • 13.4.4 CGS Revenue in Helpdesk Outsourcing Business (2015-2020)
  • 13.4.5 CGS Recent Development
• 13.5 4Results
  • 13.5.1 4Results Company Details
  • 13.5.2 4Results Business Overview
  • 13.5.3 4Results Helpdesk Outsourcing Introduction
  • 13.5.4 4Results Revenue in Helpdesk Outsourcing Business (2015-2020)
  • 13.5.5 4Results Recent Development
• 13.6 Adaptive
  • 13.6.1 Adaptive Company Details
  • 13.6.2 Adaptive Business Overview
  • 13.6.3 Adaptive Helpdesk Outsourcing Introduction
  • 13.6.4 Adaptive Revenue in Helpdesk Outsourcing Business (2015-2020)
  • 13.6.5 Adaptive Recent Development
• 13.7 AlfaVox
  • 13.7.1 AlfaVox Company Details
  • 13.7.2 AlfaVox Business Overview
  • 13.7.3 AlfaVox Helpdesk Outsourcing Introduction
  • 13.7.4 AlfaVox Revenue in Helpdesk Outsourcing Business (2015-2020)
  • 13.7.5 AlfaVox Recent Development
• 13.8 Batyckie Centrum Biznesu
  • 13.8.1 Batyckie Centrum Biznesu Company Details
  • 13.8.2 Batyckie Centrum Biznesu Business Overview
  • 13.8.3 Batyckie Centrum Biznesu Helpdesk Outsourcing Introduction
  • 13.8.4 Batyckie Centrum Biznesu Revenue in Helpdesk Outsourcing Business (2015-2020)
  • 13.8.5 Batyckie Centrum Biznesu Recent Development
• 13.9 Business Support Solution
  • 13.9.1 Business Support Solution Company Details
  • 13.9.2 Business Support Solution Business Overview
  • 13.9.3 Business Support Solution Helpdesk Outsourcing Introduction
  • 13.9.4 Business Support Solution Revenue in Helpdesk Outsourcing Business (2015-2020)
  • 13.9.5 Business Support Solution Recent Development
• 13.10 Call Center Inter Galatica
  • 13.10.1 Call Center Inter Galatica Company Details
  • 13.10.2 Call Center Inter Galatica Business Overview
  • 13.10.3 Call Center Inter Galatica Helpdesk Outsourcing Introduction
  • 13.10.4 Call Center Inter Galatica Revenue in Helpdesk Outsourcing Business (2015-2020)
  • 13.10.5 Call Center Inter Galatica Recent Development

14 Analyst's Viewpoints/Conclusions

15 Appendix

• 15.1 Research Methodology
  • 15.1.1 Methodology/Research Approach
  • 15.1.2 Data Source
• 15.2 Disclaimer