Covid-19 Impact on Global Digital Service Desk Market Size, Status and Forecast 2020-2026

1 Report Overview

• 1.1 Study Scope
• 1.2 Key Market Segments
• 1.3 Players Covered: Ranking by Digital Service Desk Revenue
• 1.4 Covid-19 Implications on Market by Type
  • 1.4.1 Global Digital Service Desk Market Size Growth Rate by Type: 2020 VS 2026
  • 1.4.2 On Premise
  • 1.4.3 Cloud Based
• 1.5 Market by Application
  • 1.5.1 Global Digital Service Desk Market Share by Application: 2020 VS 2026
  • 1.5.2 IT and Telecom
  • 1.5.3 Hospitality
  • 1.5.4 Healthcare Manufacturing
  • 1.5.5 Retail
  • 1.5.6 Others
• 1.6 Coronavirus Disease 2019 (Covid-19): Digital Service Desk Industry Impact
  • 1.6.1 Covid-19 Impact: Global GDP Growth, 2019, 2020 and 2021 Projections
  • 1.6.2 Covid-19 Impact: Commodity Prices Indices
  • 1.6.3 Covid-19 Impact: Global Major Government Policy
• 1.7 Study Objectives
• 1.8 Years Considered

2 Global Growth Trends

• 2.1 Covid-19 Implications on Global Digital Service Desk Market Perspective (2015-2026)
• 2.2 Covid-19 Implications on Global Digital Service Desk Growth Trends by Regions
  • 2.2.1 Digital Service Desk Market Size by Regions: 2015 VS 2020 VS 2026
  • 2.2.2 Digital Service Desk Historic Market Share by Regions (2015-2020)
  • 2.2.3 Digital Service Desk Forecasted Market Size by Regions (2021-2026)
• 2.3 Industry Trends and Growth Strategy
  • 2.3.1 Market Top Trends
  • 2.3.2 Market Drivers
  • 2.3.3 Market Challenges
  • 2.3.4 Porter’s Five Forces Analysis
  • 2.3.5 Digital Service Desk Market Growth Strategy
  • 2.3.6 Primary Interviews with Key Digital Service Desk Players (Opinion Leaders)

3 Covid-19 Implications on Competition Landscape by Key Players

• 3.1 Global Top Digital Service Desk Players by Market Size
  • 3.1.1 Global Top Digital Service Desk Players by Revenue (2015-2020)
  • 3.1.2 Global Digital Service Desk Revenue Market Share by Players (2015-2020)
  • 3.1.3 Global Digital Service Desk Market Share by Company Type (Tier 1, Tier 2 and Tier 3)
• 3.2 Global Digital Service Desk Market Concentration Ratio
  • 3.2.1 Global Digital Service Desk Market Concentration Ratio (CR5 and HHI)
  • 3.2.2 Global Top 10 and Top 5 Companies by Digital Service Desk Revenue in 2019
• 3.3 Digital Service Desk Key Players Head office and Area Served
• 3.4 Key Players Digital Service Desk Product Solution and Service
• 3.5 Date of Enter into Digital Service Desk Market
• 3.6 Mergers & Acquisitions, Expansion Plans

4 Covid-19 Implications on Market Size by Type (2015-2026)

• 4.1 Global Digital Service Desk Historic Market Size by Type (2015-2020)
• 4.2 Global Digital Service Desk Forecasted Market Size by Type (2021-2026)

5 Covid-19 Implications on Market Size by Application (2015-2026)

• 5.1 Global Digital Service Desk Market Size by Application (2015-2020)
• 5.2 Global Digital Service Desk Forecasted Market Size by Application (2021-2026)

6 North America Impact of COVID-19

• 6.1 North America Digital Service Desk Market Size (2015-2020)
• 6.2 Digital Service Desk Key Players in North America (2019-2020)
• 6.3 North America Digital Service Desk Market Size by Type (2015-2020)
• 6.4 North America Digital Service Desk Market Size by Application (2015-2020)

7 Europe Impact of COVID-19

• 7.1 Europe Digital Service Desk Market Size (2015-2020)
• 7.2 Digital Service Desk Key Players in Europe (2019-2020)
• 7.3 Europe Digital Service Desk Market Size by Type (2015-2020)
• 7.4 Europe Digital Service Desk Market Size by Application (2015-2020)

8 China Impact of COVID-19

• 8.1 China Digital Service Desk Market Size (2015-2020)
• 8.2 Digital Service Desk Key Players in China (2019-2020)
• 8.3 China Digital Service Desk Market Size by Type (2015-2020)
• 8.4 China Digital Service Desk Market Size by Application (2015-2020)

9 Japan Impact of COVID-19

• 9.1 Japan Digital Service Desk Market Size (2015-2020)
• 9.2 Digital Service Desk Key Players in Japan (2019-2020)
• 9.3 Japan Digital Service Desk Market Size by Type (2015-2020)
• 9.4 Japan Digital Service Desk Market Size by Application (2015-2020)

10 Southeast Asia Impact of COVID-19

• 10.1 Southeast Asia Digital Service Desk Market Size (2015-2020)
• 10.2 Digital Service Desk Key Players in Southeast Asia (2019-2020)
• 10.3 Southeast Asia Digital Service Desk Market Size by Type (2015-2020)
• 10.4 Southeast Asia Digital Service Desk Market Size by Application (2015-2020)

11 India Impact of COVID-19

• 11.1 India Digital Service Desk Market Size (2015-2020)
• 11.2 Digital Service Desk Key Players in India (2019-2020)
• 11.3 India Digital Service Desk Market Size by Type (2015-2020)
• 11.4 India Digital Service Desk Market Size by Application (2015-2020)

12 Central & South America Impact of COVID-19

• 12.1 Central & South America Digital Service Desk Market Size (2015-2020)
• 12.2 Digital Service Desk Key Players in Central & South America (2019-2020)
• 12.3 Central & South America Digital Service Desk Market Size by Type (2015-2020)
• 12.4 Central & South America Digital Service Desk Market Size by Application (2015-2020)

13Key Players Profiles

• 13.1 FUJITSU
  • 13.1.1 FUJITSU Company Details
  • 13.1.2 FUJITSU Business Overview and Its Total Revenue
  • 13.1.3 FUJITSU Digital Service Desk Introduction
  • 13.1.4 FUJITSU Revenue in Digital Service Desk Business (2015-2020))
  • 13.1.5 FUJITSU Recent Development and Reaction to COVID-19
• 13.2 IBM
  • 13.2.1 IBM Company Details
  • 13.2.2 IBM Business Overview and Its Total Revenue
  • 13.2.3 IBM Digital Service Desk Introduction
  • 13.2.4 IBM Revenue in Digital Service Desk Business (2015-2020)
  • 13.2.5 IBM Recent Development and Reaction to COVID-19
• 13.3 Tata Consultancy Services Limited
  • 13.3.1 Tata Consultancy Services Limited Company Details
  • 13.3.2 Tata Consultancy Services Limited Business Overview and Its Total Revenue
  • 13.3.3 Tata Consultancy Services Limited Digital Service Desk Introduction
  • 13.3.4 Tata Consultancy Services Limited Revenue in Digital Service Desk Business (2015-2020)
  • 13.3.5 Tata Consultancy Services Limited Recent Development and Reaction to COVID-19
• 13.4 SLS Digital Desk
  • 13.4.1 SLS Digital Desk Company Details
  • 13.4.2 SLS Digital Desk Business Overview and Its Total Revenue
  • 13.4.3 SLS Digital Desk Digital Service Desk Introduction
  • 13.4.4 SLS Digital Desk Revenue in Digital Service Desk Business (2015-2020)
  • 13.4.5 SLS Digital Desk Recent Development and Reaction to COVID-19
• 13.5 BMC Software
  • 13.5.1 BMC Software Company Details
  • 13.5.2 BMC Software Business Overview and Its Total Revenue
  • 13.5.3 BMC Software Digital Service Desk Introduction
  • 13.5.4 BMC Software Revenue in Digital Service Desk Business (2015-2020)
  • 13.5.5 BMC Software Recent Development and Reaction to COVID-19
• 13.6 Unisys
  • 13.6.1 Unisys Company Details
  • 13.6.2 Unisys Business Overview and Its Total Revenue
  • 13.6.3 Unisys Digital Service Desk Introduction
  • 13.6.4 Unisys Revenue in Digital Service Desk Business (2015-2020)
  • 13.6.5 Unisys Recent Development and Reaction to COVID-19
• 13.7 NIIT Technologies
  • 13.7.1 NIIT Technologies Company Details
  • 13.7.2 NIIT Technologies Business Overview and Its Total Revenue
  • 13.7.3 NIIT Technologies Digital Service Desk Introduction
  • 13.7.4 NIIT Technologies Revenue in Digital Service Desk Business (2015-2020)
  • 13.7.5 NIIT Technologies Recent Development and Reaction to COVID-19
• 13.8 BDO Digital
  • 13.8.1 BDO Digital Company Details
  • 13.8.2 BDO Digital Business Overview and Its Total Revenue
  • 13.8.3 BDO Digital Digital Service Desk Introduction
  • 13.8.4 BDO Digital Revenue in Digital Service Desk Business (2015-2020)
  • 13.8.5 BDO Digital Recent Development and Reaction to COVID-19
• 13.9 Konverso
  • 13.9.1 Konverso Company Details
  • 13.9.2 Konverso Business Overview and Its Total Revenue
  • 13.9.3 Konverso Digital Service Desk Introduction
  • 13.9.4 Konverso Revenue in Digital Service Desk Business (2015-2020)
  • 13.9.5 Konverso Recent Development and Reaction to COVID-19
• 13.10 Bell Techlogix
  • 13.10.1 Bell Techlogix Company Details
  • 13.10.2 Bell Techlogix Business Overview and Its Total Revenue
  • 13.10.3 Bell Techlogix Digital Service Desk Introduction
  • 13.10.4 Bell Techlogix Revenue in Digital Service Desk Business (2015-2020)
  • 13.10.5 Bell Techlogix Recent Development and Reaction to COVID-19
• 13.11 Infocare Digital System
  • 10.11.1 Infocare Digital System Company Details
  • 10.11.2 Infocare Digital System Business Overview and Its Total Revenue
  • 10.11.3 Infocare Digital System Digital Service Desk Introduction
  • 10.11.4 Infocare Digital System Revenue in Digital Service Desk Business (2015-2020)
  • 10.11.5 Infocare Digital System Recent Development and Reaction to COVID-19
• 13.12 DXC Technology
  • 10.12.1 DXC Technology Company Details
  • 10.12.2 DXC Technology Business Overview and Its Total Revenue
  • 10.12.3 DXC Technology Digital Service Desk Introduction
  • 10.12.4 DXC Technology Revenue in Digital Service Desk Business (2015-2020)
  • 10.12.5 DXC Technology Recent Development and Reaction to COVID-19

14Analyst's Viewpoints/Conclusions

15Appendix

• 15.1 Research Methodology
  • 15.1.1 Methodology/Research Approach
  • 15.1.2 Data Source
• 15.2 Disclaimer