Report Detail
Global Customer Service Outsourcing BPO Market Research Report 2022
- RnM4439665 |
- 13 May, 2022 |
- Global |
- 101 Pages |
- QYResearch |
- Service & Software
Summary:
Industry Insights
The global Customer Service Outsourcing BPO market size is projected to reach US$ million by 2028, from US$ million in 2021, at a CAGR of % during 2022-2028.
Fully considering the economic change by this health crisis, Large Enterprise accounting for % of the Customer Service Outsourcing BPO global market in 2021, is projected to value US$ million by 2028, growing at a revised % CAGR from 2022 to 2028. While Financial Industry segment is altered to an % CAGR throughout this forecast period.
China Customer Service Outsourcing BPO market size is valued at US$ million in 2021, while the North America and Europe Customer Service Outsourcing BPO are US$ million and US$ million, severally. The proportion of the North America is % in 2021, while China and Europe are % and respectively, and it is predicted that China proportion will reach % in 2028, trailing a CAGR of % through the analysis period 2022-2028. Japan, South Korea, and Southeast Asia are noteworthy markets in Asia, with CAGR %, %, and % respectively for the next 6-year period. As for the Europe Customer Service Outsourcing BPO landscape, Germany is projected to reach US$ million by 2028 trailing a CAGR of % over the forecast period 2022-2028.
With industry-standard accuracy in analysis and high data integrity, the report makes a brilliant attempt to unveil key opportunities available in the global Customer Service Outsourcing BPO market to help players in achieving a strong market position. Buyers of the report can access verified and reliable market forecasts, including those for the overall size of the global Customer Service Outsourcing BPO market in terms of revenue.
Overall, the report proves to be an effective tool that players can use to gain a competitive edge over their competitors and ensure lasting success in the global Customer Service Outsourcing BPO market. All of the findings, data, and information provided in the report are validated and revalidated with the help of trustworthy sources. The analysts who have authored the report took a unique and industry-best research and analysis approach for an in-depth study of the global Customer Service Outsourcing BPO market.
Impact of Covid-19 Outbreak
This section of the report has explored the overall status of the Covid scenario and has offered valuable insights into the changes in supply chain disruption, fluctuations in demand, etc. The analysts have also focused on the key measures that the companies are opting to withstand the harsh scenario.
Segmental Analysis
The report has been segmented into product and application segments. The researchers have documented all the products present today in the Customer Service Outsourcing BPO market. They have also shed light on the new product innovations and launches by the key players. In the segmental analysis, the analysts have provided revenue forecast figures based on type and application for the period 2017-2028. They have also discussed about the growth rate and potential of each segment for the period 2017-2028.
Customer Service Outsourcing BPO Breakdown Data by Type
Large Enterprise
Medium Enterprise
Small Enterprise
Customer Service Outsourcing BPO Breakdown Data by Application
Financial Industry
Medical Industry
Electronic Industry
Internet Industry
New Energy Vehicle Industry
Others
Regional Analysis
North America
United States
Canada
Europe
Germany
France
UK
Italy
Russia
Nordic Countries
Rest of Europe
Asia-Pacific
China
Japan
South Korea
Southeast Asia
India
Australia
Rest of Asia
Latin America
Mexico
Brazil
Rest of Latin America
Middle East & Africa
Turkey
Saudi Arabia
UAE
Rest of MEA
Competitive Landscape
This segment focuses on the key players operating in the industry. It underlines all the current and future activities by the prominent manufacturers. By understanding various initiatives being taken up by different players, readers will gain the ability to settle on correct business choices. The authors of the report have provided accurate revenue figures of the companies for the period 2017-2022. The clients are sure to gain the upper hand once they get hold of this report. Key players studied in the research report include:
Callnovo
800 TeleServices
Superstaff
Agents Republic Inc.
Conectys
Infobird Software Company
Outsource Consultants
Magellan Solutions
HKT Teleservices
LiveSalesman
Honglian Ninety Five Outsourcing Customer Service Company
Beijing Mengmengke Network Technology Co., Ltd.
Chengdu Yaoxiao Network Technology Co., Ltd.
Shanghai Yunju Communication Technology Co., Ltd.
Shanghai Wangmeng Network Technology Co., Ltd.
Frequently Asked Questions
What factors will challenge the Customer Service Outsourcing BPO market growth?
Which end-use segment will expand at the fastest CAGR in the Customer Service Outsourcing BPO market?
Which are the emerging players in the Customer Service Outsourcing BPO market?
How concentrated is the Customer Service Outsourcing BPO market?
Which factors are positively contributing to the Customer Service Outsourcing BPO market growth?
Which are the novel product innovations in the Customer Service Outsourcing BPO market?
Which product segment will emerge as the most lucrative in the Customer Service Outsourcing BPO market?
Which factors are increasing the competition in the Customer Service Outsourcing BPO market?
Which are the strategic measures taken by the Customer Service Outsourcing BPO industry players?
Which region will witness inactive growth during the forecast period?
What key trends are likely to emerge in the Customer Service Outsourcing BPO market in the coming years?
Table of Contents
1 Report Overview
- 1.1 Study Scope
- 1.2 Market Analysis by Type
- 1.2.1 Global Customer Service Outsourcing BPO Market Size Growth Rate by Type: 2017 VS 2021 VS 2028
- 1.2.2 Large Enterprise
- 1.2.3 Medium Enterprise
- 1.2.4 Small Enterprise
- 1.3 Market by Application
- 1.3.1 Global Customer Service Outsourcing BPO Market Share by Application: 2017 VS 2021 VS 2028
- 1.3.2 Financial Industry
- 1.3.3 Medical Industry
- 1.3.4 Electronic Industry
- 1.3.5 Internet Industry
- 1.3.6 New Energy Vehicle Industry
- 1.3.7 Others
- 1.4 Study Objectives
- 1.5 Years Considered
2 Global Growth Trends
- 2.1 Global Customer Service Outsourcing BPO Market Perspective (2017-2028)
- 2.2 Customer Service Outsourcing BPO Growth Trends by Region
- 2.2.1 Customer Service Outsourcing BPO Market Size by Region: 2017 VS 2021 VS 2028
- 2.2.2 Customer Service Outsourcing BPO Historic Market Size by Region (2017-2022)
- 2.2.3 Customer Service Outsourcing BPO Forecasted Market Size by Region (2023-2028)
- 2.3 Customer Service Outsourcing BPO Market Dynamics
- 2.3.1 Customer Service Outsourcing BPO Industry Trends
- 2.3.2 Customer Service Outsourcing BPO Market Drivers
- 2.3.3 Customer Service Outsourcing BPO Market Challenges
- 2.3.4 Customer Service Outsourcing BPO Market Restraints
3 Competition Landscape by Key Players
- 3.1 Global Top Customer Service Outsourcing BPO Players by Revenue
- 3.1.1 Global Top Customer Service Outsourcing BPO Players by Revenue (2017-2022)
- 3.1.2 Global Customer Service Outsourcing BPO Revenue Market Share by Players (2017-2022)
- 3.2 Global Customer Service Outsourcing BPO Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
- 3.3 Players Covered: Ranking by Customer Service Outsourcing BPO Revenue
- 3.4 Global Customer Service Outsourcing BPO Market Concentration Ratio
- 3.4.1 Global Customer Service Outsourcing BPO Market Concentration Ratio (CR5 and HHI)
- 3.4.2 Global Top 10 and Top 5 Companies by Customer Service Outsourcing BPO Revenue in 2021
- 3.5 Customer Service Outsourcing BPO Key Players Head office and Area Served
- 3.6 Key Players Customer Service Outsourcing BPO Product Solution and Service
- 3.7 Date of Enter into Customer Service Outsourcing BPO Market
- 3.8 Mergers & Acquisitions, Expansion Plans
4 Customer Service Outsourcing BPO Breakdown Data by Type
- 4.1 Global Customer Service Outsourcing BPO Historic Market Size by Type (2017-2022)
- 4.2 Global Customer Service Outsourcing BPO Forecasted Market Size by Type (2023-2028)
5 Customer Service Outsourcing BPO Breakdown Data by Application
- 5.1 Global Customer Service Outsourcing BPO Historic Market Size by Application (2017-2022)
- 5.2 Global Customer Service Outsourcing BPO Forecasted Market Size by Application (2023-2028)
6 North America
- 6.1 North America Customer Service Outsourcing BPO Market Size (2017-2028)
- 6.2 North America Customer Service Outsourcing BPO Market Size by Country (2017-2022)
- 6.3 North America Customer Service Outsourcing BPO Market Size by Country (2023-2028)
- 6.4 United States
- 6.5 Canada
7 Europe
- 7.1 Europe Customer Service Outsourcing BPO Market Size (2017-2028)
- 7.2 Europe Customer Service Outsourcing BPO Market Size by Country (2017-2022)
- 7.3 Europe Customer Service Outsourcing BPO Market Size by Country (2023-2028)
- 7.4 Germany
- 7.5 France
- 7.6 U.K.
- 7.7 Italy
- 7.8 Russia
- 7.9 Nordic Countries
8 Asia-Pacific
- 8.1 Asia-Pacific Customer Service Outsourcing BPO Market Size (2017-2028)
- 8.2 Asia-Pacific Customer Service Outsourcing BPO Market Size by Country (2017-2022)
- 8.3 Asia-Pacific Customer Service Outsourcing BPO Market Size by Country (2023-2028)
- 8.4 China
- 8.5 Japan
- 8.6 South Korea
- 8.7 Southeast Asia
- 8.8 India
- 8.9 Australia
9 Latin America
- 9.1 Latin America Customer Service Outsourcing BPO Market Size (2017-2028)
- 9.2 Latin America Customer Service Outsourcing BPO Market Size by Country (2017-2022)
- 9.3 Latin America Customer Service Outsourcing BPO Market Size by Country (2023-2028)
- 9.4 Mexico
- 9.5 Brazil
10 Middle East & Africa
- 10.1 Middle East & Africa Customer Service Outsourcing BPO Market Size (2017-2028)
- 10.2 Middle East & Africa Customer Service Outsourcing BPO Market Size by Country (2017-2022)
- 10.3 Middle East & Africa Customer Service Outsourcing BPO Market Size by Country (2023-2028)
- 10.4 Turkey
- 10.5 Saudi Arabia
- 10.6 UAE
11 Key Players Profiles
- 11.1 Callnovo
- 11.1.1 Callnovo Company Detail
- 11.1.2 Callnovo Business Overview
- 11.1.3 Callnovo Customer Service Outsourcing BPO Introduction
- 11.1.4 Callnovo Revenue in Customer Service Outsourcing BPO Business (2017-2022)
- 11.1.5 Callnovo Recent Development
- 11.2 800 TeleServices
- 11.2.1 800 TeleServices Company Detail
- 11.2.2 800 TeleServices Business Overview
- 11.2.3 800 TeleServices Customer Service Outsourcing BPO Introduction
- 11.2.4 800 TeleServices Revenue in Customer Service Outsourcing BPO Business (2017-2022)
- 11.2.5 800 TeleServices Recent Development
- 11.3 Superstaff
- 11.3.1 Superstaff Company Detail
- 11.3.2 Superstaff Business Overview
- 11.3.3 Superstaff Customer Service Outsourcing BPO Introduction
- 11.3.4 Superstaff Revenue in Customer Service Outsourcing BPO Business (2017-2022)
- 11.3.5 Superstaff Recent Development
- 11.4 Agents Republic Inc.
- 11.4.1 Agents Republic Inc. Company Detail
- 11.4.2 Agents Republic Inc. Business Overview
- 11.4.3 Agents Republic Inc. Customer Service Outsourcing BPO Introduction
- 11.4.4 Agents Republic Inc. Revenue in Customer Service Outsourcing BPO Business (2017-2022)
- 11.4.5 Agents Republic Inc. Recent Development
- 11.5 Conectys
- 11.5.1 Conectys Company Detail
- 11.5.2 Conectys Business Overview
- 11.5.3 Conectys Customer Service Outsourcing BPO Introduction
- 11.5.4 Conectys Revenue in Customer Service Outsourcing BPO Business (2017-2022)
- 11.5.5 Conectys Recent Development
- 11.6 Infobird Software Company
- 11.6.1 Infobird Software Company Company Detail
- 11.6.2 Infobird Software Company Business Overview
- 11.6.3 Infobird Software Company Customer Service Outsourcing BPO Introduction
- 11.6.4 Infobird Software Company Revenue in Customer Service Outsourcing BPO Business (2017-2022)
- 11.6.5 Infobird Software Company Recent Development
- 11.7 Outsource Consultants
- 11.7.1 Outsource Consultants Company Detail
- 11.7.2 Outsource Consultants Business Overview
- 11.7.3 Outsource Consultants Customer Service Outsourcing BPO Introduction
- 11.7.4 Outsource Consultants Revenue in Customer Service Outsourcing BPO Business (2017-2022)
- 11.7.5 Outsource Consultants Recent Development
- 11.8 Magellan Solutions
- 11.8.1 Magellan Solutions Company Detail
- 11.8.2 Magellan Solutions Business Overview
- 11.8.3 Magellan Solutions Customer Service Outsourcing BPO Introduction
- 11.8.4 Magellan Solutions Revenue in Customer Service Outsourcing BPO Business (2017-2022)
- 11.8.5 Magellan Solutions Recent Development
- 11.9 HKT Teleservices
- 11.9.1 HKT Teleservices Company Detail
- 11.9.2 HKT Teleservices Business Overview
- 11.9.3 HKT Teleservices Customer Service Outsourcing BPO Introduction
- 11.9.4 HKT Teleservices Revenue in Customer Service Outsourcing BPO Business (2017-2022)
- 11.9.5 HKT Teleservices Recent Development
- 11.10 LiveSalesman
- 11.10.1 LiveSalesman Company Detail
- 11.10.2 LiveSalesman Business Overview
- 11.10.3 LiveSalesman Customer Service Outsourcing BPO Introduction
- 11.10.4 LiveSalesman Revenue in Customer Service Outsourcing BPO Business (2017-2022)
- 11.10.5 LiveSalesman Recent Development
- 11.11 Honglian Ninety Five Outsourcing Customer Service Company
- 11.11.1 Honglian Ninety Five Outsourcing Customer Service Company Company Detail
- 11.11.2 Honglian Ninety Five Outsourcing Customer Service Company Business Overview
- 11.11.3 Honglian Ninety Five Outsourcing Customer Service Company Customer Service Outsourcing BPO Introduction
- 11.11.4 Honglian Ninety Five Outsourcing Customer Service Company Revenue in Customer Service Outsourcing BPO Business (2017-2022)
- 11.11.5 Honglian Ninety Five Outsourcing Customer Service Company Recent Development
- 11.12 Beijing Mengmengke Network Technology Co., Ltd.
- 11.12.1 Beijing Mengmengke Network Technology Co., Ltd. Company Detail
- 11.12.2 Beijing Mengmengke Network Technology Co., Ltd. Business Overview
- 11.12.3 Beijing Mengmengke Network Technology Co., Ltd. Customer Service Outsourcing BPO Introduction
- 11.12.4 Beijing Mengmengke Network Technology Co., Ltd. Revenue in Customer Service Outsourcing BPO Business (2017-2022)
- 11.12.5 Beijing Mengmengke Network Technology Co., Ltd. Recent Development
- 11.13 Chengdu Yaoxiao Network Technology Co., Ltd.
- 11.13.1 Chengdu Yaoxiao Network Technology Co., Ltd. Company Detail
- 11.13.2 Chengdu Yaoxiao Network Technology Co., Ltd. Business Overview
- 11.13.3 Chengdu Yaoxiao Network Technology Co., Ltd. Customer Service Outsourcing BPO Introduction
- 11.13.4 Chengdu Yaoxiao Network Technology Co., Ltd. Revenue in Customer Service Outsourcing BPO Business (2017-2022)
- 11.13.5 Chengdu Yaoxiao Network Technology Co., Ltd. Recent Development
- 11.14 Shanghai Yunju Communication Technology Co., Ltd.
- 11.14.1 Shanghai Yunju Communication Technology Co., Ltd. Company Detail
- 11.14.2 Shanghai Yunju Communication Technology Co., Ltd. Business Overview
- 11.14.3 Shanghai Yunju Communication Technology Co., Ltd. Customer Service Outsourcing BPO Introduction
- 11.14.4 Shanghai Yunju Communication Technology Co., Ltd. Revenue in Customer Service Outsourcing BPO Business (2017-2022)
- 11.14.5 Shanghai Yunju Communication Technology Co., Ltd. Recent Development
- 11.15 Shanghai Wangmeng Network Technology Co., Ltd.
- 11.15.1 Shanghai Wangmeng Network Technology Co., Ltd. Company Detail
- 11.15.2 Shanghai Wangmeng Network Technology Co., Ltd. Business Overview
- 11.15.3 Shanghai Wangmeng Network Technology Co., Ltd. Customer Service Outsourcing BPO Introduction
- 11.15.4 Shanghai Wangmeng Network Technology Co., Ltd. Revenue in Customer Service Outsourcing BPO Business (2017-2022)
- 11.15.5 Shanghai Wangmeng Network Technology Co., Ltd. Recent Development
12 Analyst's Viewpoints/Conclusions
13 Appendix
- 13.1 Research Methodology
- 13.1.1 Methodology/Research Approach
- 13.1.2 Data Source
- 13.2 Disclaimer
Summary:
Get latest Market Research Reports on Customer Service Outsourcing BPO. Industry analysis & Market Report on Customer Service Outsourcing BPO is a syndicated market report, published as Global Customer Service Outsourcing BPO Market Research Report 2022. It is complete Research Study and Industry Analysis of Customer Service Outsourcing BPO market, to understand, Market Demand, Growth, trends analysis and Factor Influencing market.
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