Report Detail

Service & Software Global Customer Review Management Software Market 2023 by Company, Regions, Type and Application, Forecast to 2029

  • RnM4528407
  • |
  • 12 April, 2023
  • |
  • Global
  • |
  • 121 Pages
  • |
  • GIR (Global Info Research)
  • |
  • Service & Software

Customer Review Management software helps businesses with collecting testimonials and reviews, responding to negative feedback, and improving customer perception of the product or service that the business offers.
According to our (Global Info Research) latest study, the global Customer Review Management Software market size was valued at USD 281 million in 2022 and is forecast to a readjusted size of USD 761.7 million by 2029 with a CAGR of 15.3% during review period. The influence of COVID-19 and the Russia-Ukraine War were considered while estimating market sizes.
Global top five manufacturers of Customer Review Management Software occupied for a share about 40 percent, key players are Thryv, Sprinklr, Podium, Trustpilot and Yotpo, etc. United States is the largest market of Customer Review Management Software, has a share over 60%, followed by Europe and Asia-Pacific.
This report is a detailed and comprehensive analysis for global Customer Review Management Software market. Both quantitative and qualitative analyses are presented by company, by region & country, by Type and by Application. As the market is constantly changing, this report explores the competition, supply and demand trends, as well as key factors that contribute to its changing demands across many markets. Company profiles and product examples of selected competitors, along with market share estimates of some of the selected leaders for the year 2023, are provided.
Key Features:
Global Customer Review Management Software market size and forecasts, in consumption value ($ Million), 2018-2029
Global Customer Review Management Software market size and forecasts by region and country, in consumption value ($ Million), 2018-2029
Global Customer Review Management Software market size and forecasts, by Type and by Application, in consumption value ($ Million), 2018-2029
Global Customer Review Management Software market shares of main players, in revenue ($ Million), 2018-2023
The Primary Objectives in This Report Are:
To determine the size of the total market opportunity of global and key countries
To assess the growth potential for Customer Review Management Software
To forecast future growth in each product and end-use market
To assess competitive factors affecting the marketplace
This report profiles key players in the global Customer Review Management Software market based on the following parameters - company overview, production, value, price, gross margin, product portfolio, geographical presence, and key developments. Key companies covered as a part of this study include Thryv, Sprinklr, Podium, Trustpilot and Weave, etc.
This report also provides key insights about market drivers, restraints, opportunities, new product launches or approvals, COVID-19 and Russia-Ukraine War Influence.
Market segmentation
Customer Review Management Software market is split by Type and by Application. For the period 2018-2029, the growth among segments provide accurate calculations and forecasts for consumption value by Type and by Application. This analysis can help you expand your business by targeting qualified niche markets.
Market segment by Type
Cloud Based
On-primeses
Market segment by Application
Large Enterprises
SMEs
Market segment by players, this report covers
Thryv
Sprinklr
Podium
Trustpilot
Weave
Birdeye
Yotpo
SpotOn
SOCi
Vendasta
Kenect
Chatmeter
PinMeTo
ReviewTrackers
BrightLocal
Broadly
AiTrillion
Merchant Centric
NiceJob
Gominga
Opinew
Grade.us
Market segment by regions, regional analysis covers
North America (United States, Canada, and Mexico)
Europe (Germany, France, UK, Russia, Italy, and Rest of Europe)
Asia-Pacific (China, Japan, South Korea, India, Southeast Asia, Australia and Rest of Asia-Pacific)
South America (Brazil, Argentina and Rest of South America)
Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of Middle East & Africa)
The content of the study subjects, includes a total of 13 chapters:
Chapter 1, to describe Customer Review Management Software product scope, market overview, market estimation caveats and base year.
Chapter 2, to profile the top players of Customer Review Management Software, with revenue, gross margin and global market share of Customer Review Management Software from 2018 to 2023.
Chapter 3, the Customer Review Management Software competitive situation, revenue and global market share of top players are analyzed emphatically by landscape contrast.
Chapter 4 and 5, to segment the market size by Type and application, with consumption value and growth rate by Type, application, from 2018 to 2029.
Chapter 6, 7, 8, 9, and 10, to break the market size data at the country level, with revenue and market share for key countries in the world, from 2018 to 2023.and Customer Review Management Software market forecast, by regions, type and application, with consumption value, from 2024 to 2029.
Chapter 11, market dynamics, drivers, restraints, trends, Porters Five Forces analysis, and Influence of COVID-19 and Russia-Ukraine War
Chapter 12, the key raw materials and key suppliers, and industry chain of Customer Review Management Software.
Chapter 13, to describe Customer Review Management Software research findings and conclusion.


1 Market Overview

  • 1.1 Product Overview and Scope of Customer Review Management Software
  • 1.2 Market Estimation Caveats and Base Year
  • 1.3 Classification of Customer Review Management Software by Type
    • 1.3.1 Overview: Global Customer Review Management Software Market Size by Type: 2018 Versus 2022 Versus 2029
    • 1.3.2 Global Customer Review Management Software Consumption Value Market Share by Type in 2022
    • 1.3.3 Cloud Based
    • 1.3.4 On-primeses
  • 1.4 Global Customer Review Management Software Market by Application
    • 1.4.1 Overview: Global Customer Review Management Software Market Size by Application: 2018 Versus 2022 Versus 2029
    • 1.4.2 Large Enterprises
    • 1.4.3 SMEs
  • 1.5 Global Customer Review Management Software Market Size & Forecast
  • 1.6 Global Customer Review Management Software Market Size and Forecast by Region
    • 1.6.1 Global Customer Review Management Software Market Size by Region: 2018 VS 2022 VS 2029
    • 1.6.2 Global Customer Review Management Software Market Size by Region, (2018-2029)
    • 1.6.3 North America Customer Review Management Software Market Size and Prospect (2018-2029)
    • 1.6.4 Europe Customer Review Management Software Market Size and Prospect (2018-2029)
    • 1.6.5 Asia-Pacific Customer Review Management Software Market Size and Prospect (2018-2029)
    • 1.6.6 South America Customer Review Management Software Market Size and Prospect (2018-2029)
    • 1.6.7 Middle East and Africa Customer Review Management Software Market Size and Prospect (2018-2029)

2 Company Profiles

  • 2.1 Thryv
    • 2.1.1 Thryv Details
    • 2.1.2 Thryv Major Business
    • 2.1.3 Thryv Customer Review Management Software Product and Solutions
    • 2.1.4 Thryv Customer Review Management Software Revenue, Gross Margin and Market Share (2018-2023)
    • 2.1.5 Thryv Recent Developments and Future Plans
  • 2.2 Sprinklr
    • 2.2.1 Sprinklr Details
    • 2.2.2 Sprinklr Major Business
    • 2.2.3 Sprinklr Customer Review Management Software Product and Solutions
    • 2.2.4 Sprinklr Customer Review Management Software Revenue, Gross Margin and Market Share (2018-2023)
    • 2.2.5 Sprinklr Recent Developments and Future Plans
  • 2.3 Podium
    • 2.3.1 Podium Details
    • 2.3.2 Podium Major Business
    • 2.3.3 Podium Customer Review Management Software Product and Solutions
    • 2.3.4 Podium Customer Review Management Software Revenue, Gross Margin and Market Share (2018-2023)
    • 2.3.5 Podium Recent Developments and Future Plans
  • 2.4 Trustpilot
    • 2.4.1 Trustpilot Details
    • 2.4.2 Trustpilot Major Business
    • 2.4.3 Trustpilot Customer Review Management Software Product and Solutions
    • 2.4.4 Trustpilot Customer Review Management Software Revenue, Gross Margin and Market Share (2018-2023)
    • 2.4.5 Trustpilot Recent Developments and Future Plans
  • 2.5 Weave
    • 2.5.1 Weave Details
    • 2.5.2 Weave Major Business
    • 2.5.3 Weave Customer Review Management Software Product and Solutions
    • 2.5.4 Weave Customer Review Management Software Revenue, Gross Margin and Market Share (2018-2023)
    • 2.5.5 Weave Recent Developments and Future Plans
  • 2.6 Birdeye
    • 2.6.1 Birdeye Details
    • 2.6.2 Birdeye Major Business
    • 2.6.3 Birdeye Customer Review Management Software Product and Solutions
    • 2.6.4 Birdeye Customer Review Management Software Revenue, Gross Margin and Market Share (2018-2023)
    • 2.6.5 Birdeye Recent Developments and Future Plans
  • 2.7 Yotpo
    • 2.7.1 Yotpo Details
    • 2.7.2 Yotpo Major Business
    • 2.7.3 Yotpo Customer Review Management Software Product and Solutions
    • 2.7.4 Yotpo Customer Review Management Software Revenue, Gross Margin and Market Share (2018-2023)
    • 2.7.5 Yotpo Recent Developments and Future Plans
  • 2.8 SpotOn
    • 2.8.1 SpotOn Details
    • 2.8.2 SpotOn Major Business
    • 2.8.3 SpotOn Customer Review Management Software Product and Solutions
    • 2.8.4 SpotOn Customer Review Management Software Revenue, Gross Margin and Market Share (2018-2023)
    • 2.8.5 SpotOn Recent Developments and Future Plans
  • 2.9 SOCi
    • 2.9.1 SOCi Details
    • 2.9.2 SOCi Major Business
    • 2.9.3 SOCi Customer Review Management Software Product and Solutions
    • 2.9.4 SOCi Customer Review Management Software Revenue, Gross Margin and Market Share (2018-2023)
    • 2.9.5 SOCi Recent Developments and Future Plans
  • 2.10 Vendasta
    • 2.10.1 Vendasta Details
    • 2.10.2 Vendasta Major Business
    • 2.10.3 Vendasta Customer Review Management Software Product and Solutions
    • 2.10.4 Vendasta Customer Review Management Software Revenue, Gross Margin and Market Share (2018-2023)
    • 2.10.5 Vendasta Recent Developments and Future Plans
  • 2.11 Kenect
    • 2.11.1 Kenect Details
    • 2.11.2 Kenect Major Business
    • 2.11.3 Kenect Customer Review Management Software Product and Solutions
    • 2.11.4 Kenect Customer Review Management Software Revenue, Gross Margin and Market Share (2018-2023)
    • 2.11.5 Kenect Recent Developments and Future Plans
  • 2.12 Chatmeter
    • 2.12.1 Chatmeter Details
    • 2.12.2 Chatmeter Major Business
    • 2.12.3 Chatmeter Customer Review Management Software Product and Solutions
    • 2.12.4 Chatmeter Customer Review Management Software Revenue, Gross Margin and Market Share (2018-2023)
    • 2.12.5 Chatmeter Recent Developments and Future Plans
  • 2.13 PinMeTo
    • 2.13.1 PinMeTo Details
    • 2.13.2 PinMeTo Major Business
    • 2.13.3 PinMeTo Customer Review Management Software Product and Solutions
    • 2.13.4 PinMeTo Customer Review Management Software Revenue, Gross Margin and Market Share (2018-2023)
    • 2.13.5 PinMeTo Recent Developments and Future Plans
  • 2.14 ReviewTrackers
    • 2.14.1 ReviewTrackers Details
    • 2.14.2 ReviewTrackers Major Business
    • 2.14.3 ReviewTrackers Customer Review Management Software Product and Solutions
    • 2.14.4 ReviewTrackers Customer Review Management Software Revenue, Gross Margin and Market Share (2018-2023)
    • 2.14.5 ReviewTrackers Recent Developments and Future Plans
  • 2.15 BrightLocal
    • 2.15.1 BrightLocal Details
    • 2.15.2 BrightLocal Major Business
    • 2.15.3 BrightLocal Customer Review Management Software Product and Solutions
    • 2.15.4 BrightLocal Customer Review Management Software Revenue, Gross Margin and Market Share (2018-2023)
    • 2.15.5 BrightLocal Recent Developments and Future Plans
  • 2.16 Broadly
    • 2.16.1 Broadly Details
    • 2.16.2 Broadly Major Business
    • 2.16.3 Broadly Customer Review Management Software Product and Solutions
    • 2.16.4 Broadly Customer Review Management Software Revenue, Gross Margin and Market Share (2018-2023)
    • 2.16.5 Broadly Recent Developments and Future Plans
  • 2.17 AiTrillion
    • 2.17.1 AiTrillion Details
    • 2.17.2 AiTrillion Major Business
    • 2.17.3 AiTrillion Customer Review Management Software Product and Solutions
    • 2.17.4 AiTrillion Customer Review Management Software Revenue, Gross Margin and Market Share (2018-2023)
    • 2.17.5 AiTrillion Recent Developments and Future Plans
  • 2.18 Merchant Centric
    • 2.18.1 Merchant Centric Details
    • 2.18.2 Merchant Centric Major Business
    • 2.18.3 Merchant Centric Customer Review Management Software Product and Solutions
    • 2.18.4 Merchant Centric Customer Review Management Software Revenue, Gross Margin and Market Share (2018-2023)
    • 2.18.5 Merchant Centric Recent Developments and Future Plans
  • 2.19 NiceJob
    • 2.19.1 NiceJob Details
    • 2.19.2 NiceJob Major Business
    • 2.19.3 NiceJob Customer Review Management Software Product and Solutions
    • 2.19.4 NiceJob Customer Review Management Software Revenue, Gross Margin and Market Share (2018-2023)
    • 2.19.5 NiceJob Recent Developments and Future Plans
  • 2.20 Gominga
    • 2.20.1 Gominga Details
    • 2.20.2 Gominga Major Business
    • 2.20.3 Gominga Customer Review Management Software Product and Solutions
    • 2.20.4 Gominga Customer Review Management Software Revenue, Gross Margin and Market Share (2018-2023)
    • 2.20.5 Gominga Recent Developments and Future Plans
  • 2.21 Opinew
    • 2.21.1 Opinew Details
    • 2.21.2 Opinew Major Business
    • 2.21.3 Opinew Customer Review Management Software Product and Solutions
    • 2.21.4 Opinew Customer Review Management Software Revenue, Gross Margin and Market Share (2018-2023)
    • 2.21.5 Opinew Recent Developments and Future Plans
  • 2.22 Grade.us
    • 2.22.1 Grade.us Details
    • 2.22.2 Grade.us Major Business
    • 2.22.3 Grade.us Customer Review Management Software Product and Solutions
    • 2.22.4 Grade.us Customer Review Management Software Revenue, Gross Margin and Market Share (2018-2023)
    • 2.22.5 Grade.us Recent Developments and Future Plans

3 Market Competition, by Players

  • 3.1 Global Customer Review Management Software Revenue and Share by Players (2018-2023)
  • 3.2 Market Share Analysis (2022)
    • 3.2.1 Market Share of Customer Review Management Software by Company Revenue
    • 3.2.2 Top 3 Customer Review Management Software Players Market Share in 2022
    • 3.2.3 Top 6 Customer Review Management Software Players Market Share in 2022
  • 3.3 Customer Review Management Software Market: Overall Company Footprint Analysis
    • 3.3.1 Customer Review Management Software Market: Region Footprint
    • 3.3.2 Customer Review Management Software Market: Company Product Type Footprint
    • 3.3.3 Customer Review Management Software Market: Company Product Application Footprint
  • 3.4 New Market Entrants and Barriers to Market Entry
  • 3.5 Mergers, Acquisition, Agreements, and Collaborations

4 Market Size Segment by Type

  • 4.1 Global Customer Review Management Software Consumption Value and Market Share by Type (2018-2023)
  • 4.2 Global Customer Review Management Software Market Forecast by Type (2024-2029)

5 Market Size Segment by Application

  • 5.1 Global Customer Review Management Software Consumption Value Market Share by Application (2018-2023)
  • 5.2 Global Customer Review Management Software Market Forecast by Application (2024-2029)

6 North America

  • 6.1 North America Customer Review Management Software Consumption Value by Type (2018-2029)
  • 6.2 North America Customer Review Management Software Consumption Value by Application (2018-2029)
  • 6.3 North America Customer Review Management Software Market Size by Country
    • 6.3.1 North America Customer Review Management Software Consumption Value by Country (2018-2029)
    • 6.3.2 United States Customer Review Management Software Market Size and Forecast (2018-2029)
    • 6.3.3 Canada Customer Review Management Software Market Size and Forecast (2018-2029)
    • 6.3.4 Mexico Customer Review Management Software Market Size and Forecast (2018-2029)

7 Europe

  • 7.1 Europe Customer Review Management Software Consumption Value by Type (2018-2029)
  • 7.2 Europe Customer Review Management Software Consumption Value by Application (2018-2029)
  • 7.3 Europe Customer Review Management Software Market Size by Country
    • 7.3.1 Europe Customer Review Management Software Consumption Value by Country (2018-2029)
    • 7.3.2 Germany Customer Review Management Software Market Size and Forecast (2018-2029)
    • 7.3.3 France Customer Review Management Software Market Size and Forecast (2018-2029)
    • 7.3.4 United Kingdom Customer Review Management Software Market Size and Forecast (2018-2029)
    • 7.3.5 Russia Customer Review Management Software Market Size and Forecast (2018-2029)
    • 7.3.6 Italy Customer Review Management Software Market Size and Forecast (2018-2029)

8 Asia-Pacific

  • 8.1 Asia-Pacific Customer Review Management Software Consumption Value by Type (2018-2029)
  • 8.2 Asia-Pacific Customer Review Management Software Consumption Value by Application (2018-2029)
  • 8.3 Asia-Pacific Customer Review Management Software Market Size by Region
    • 8.3.1 Asia-Pacific Customer Review Management Software Consumption Value by Region (2018-2029)
    • 8.3.2 China Customer Review Management Software Market Size and Forecast (2018-2029)
    • 8.3.3 Japan Customer Review Management Software Market Size and Forecast (2018-2029)
    • 8.3.4 South Korea Customer Review Management Software Market Size and Forecast (2018-2029)
    • 8.3.5 India Customer Review Management Software Market Size and Forecast (2018-2029)
    • 8.3.6 Southeast Asia Customer Review Management Software Market Size and Forecast (2018-2029)
    • 8.3.7 Australia Customer Review Management Software Market Size and Forecast (2018-2029)

9 South America

  • 9.1 South America Customer Review Management Software Consumption Value by Type (2018-2029)
  • 9.2 South America Customer Review Management Software Consumption Value by Application (2018-2029)
  • 9.3 South America Customer Review Management Software Market Size by Country
    • 9.3.1 South America Customer Review Management Software Consumption Value by Country (2018-2029)
    • 9.3.2 Brazil Customer Review Management Software Market Size and Forecast (2018-2029)
    • 9.3.3 Argentina Customer Review Management Software Market Size and Forecast (2018-2029)

10 Middle East & Africa

  • 10.1 Middle East & Africa Customer Review Management Software Consumption Value by Type (2018-2029)
  • 10.2 Middle East & Africa Customer Review Management Software Consumption Value by Application (2018-2029)
  • 10.3 Middle East & Africa Customer Review Management Software Market Size by Country
    • 10.3.1 Middle East & Africa Customer Review Management Software Consumption Value by Country (2018-2029)
    • 10.3.2 Turkey Customer Review Management Software Market Size and Forecast (2018-2029)
    • 10.3.3 Saudi Arabia Customer Review Management Software Market Size and Forecast (2018-2029)
    • 10.3.4 UAE Customer Review Management Software Market Size and Forecast (2018-2029)

11 Market Dynamics

  • 11.1 Customer Review Management Software Market Drivers
  • 11.2 Customer Review Management Software Market Restraints
  • 11.3 Customer Review Management Software Trends Analysis
  • 11.4 Porters Five Forces Analysis
    • 11.4.1 Threat of New Entrants
    • 11.4.2 Bargaining Power of Suppliers
    • 11.4.3 Bargaining Power of Buyers
    • 11.4.4 Threat of Substitutes
    • 11.4.5 Competitive Rivalry
  • 11.5 Influence of COVID-19 and Russia-Ukraine War
    • 11.5.1 Influence of COVID-19
    • 11.5.2 Influence of Russia-Ukraine War

12 Industry Chain Analysis

  • 12.1 Customer Review Management Software Industry Chain
  • 12.2 Customer Review Management Software Upstream Analysis
  • 12.3 Customer Review Management Software Midstream Analysis
  • 12.4 Customer Review Management Software Downstream Analysis

13 Research Findings and Conclusion

    14 Appendix

    • 14.1 Methodology
    • 14.2 Research Process and Data Source

    Summary:
    Get latest Market Research Reports on Customer Review Management Software. Industry analysis & Market Report on Customer Review Management Software is a syndicated market report, published as Global Customer Review Management Software Market 2023 by Company, Regions, Type and Application, Forecast to 2029. It is complete Research Study and Industry Analysis of Customer Review Management Software market, to understand, Market Demand, Growth, trends analysis and Factor Influencing market.

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