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Service & Software Global Customer Identity and Access Management Software Market 2024 by Company, Regions, Type and Application, Forecast to 2030

  • RnM3589210
    • |
  • 19 August, 2024
    • |
  • Global
    • |
  • 126 Pages
    • |
  • GIR (Global Info Research)
    • |
  • Service & Software

According to our (Global Info Research) latest study, the global Customer Identity and Access Management Software market size was valued at USD 694.5 million in 2023 and is forecast to a readjusted size of USD 1263.1 million by 2030 with a CAGR of 8.9% during review period.
Customer Identity and Access Management (CIAM) Software is a type of identity and access management (IAM) technology that helps organizations to manage customer identities, providing security and an enhanced experience. The primary purpose of Customer Identity and Access Management is to help organizations deliver a great experience to customers and to protect their user data. CIAM software allows businesses to manage customer identities, preferences, and profile information at scale. These solutions also enable customers to self-register for services, log in and authenticate, and manage their own user profiles, including consent and other preferences. CIAM software shares similarities with, but differs from, identity and access management (IAM) software. IAM software is used for internal corporate use—such as managing the identities of internal employees or contractors—while CIAM is for customer-focused identity management.
The industry trend of CIAM software is driven by the increasing demand for secure, convenient, and personalized customer experiences across various channels and devices. Some of the key trends that are shaping the CIAM market are:
Connect anywhere computing: The transition to more remote, connected anywhere computing is placing greater demands on access management deployments. Access management platforms must become increasingly sophisticated to differentiate between valid users and malicious bots or fraudsters without annoying legitimate users. Organizations need to weave support for multiple options for user and device access as well as multiple generations of digital assets into a flexible modern identity infrastructure (identity fabric).
Improving user experience: With the number and importance of digital interactions increasing, the bar continues to rise on providing a great total user experience. Gartner estimates that by 2024, organizations that do so will outperform competitors by 25% in satisfaction metrics for both customer and employee experience. Organizations should create a cohesive strategy for all external users (consumers, business customers and partners) by aligning IAM priorities with both business and IT priorities, delivering an omnichannel experience, and unifying customer profile data.
Integrating advanced technologies: The integration of advanced technologies such as Blockchain and artificial intelligence into IAM solutions is expected to boost the growth of the market in the coming years. Blockchain can provide decentralized identity management that enhances security, privacy, and interoperability of customer data. Artificial intelligence can enable adaptive access control that leverages machine learning and behavioral analytics to dynamically adjust authentication requirements based on risk levels.
The Global Info Research report includes an overview of the development of the Customer Identity and Access Management Software industry chain, the market status of Large Enterprises (Cloud Based, Web Based), SMEs (Cloud Based, Web Based), and key enterprises in developed and developing market, and analysed the cutting-edge technology, patent, hot applications and market trends of Customer Identity and Access Management Software.
Regionally, the report analyzes the Customer Identity and Access Management Software markets in key regions. North America and Europe are experiencing steady growth, driven by government initiatives and increasing consumer awareness. Asia-Pacific, particularly China, leads the global Customer Identity and Access Management Software market, with robust domestic demand, supportive policies, and a strong manufacturing base.
Key Features:
The report presents comprehensive understanding of the Customer Identity and Access Management Software market. It provides a holistic view of the industry, as well as detailed insights into individual components and stakeholders. The report analysis market dynamics, trends, challenges, and opportunities within the Customer Identity and Access Management Software industry.
The report involves analyzing the market at a macro level:
Market Sizing and Segmentation: Report collect data on the overall market size, including the revenue generated, and market share of different by Type (e.g., Cloud Based, Web Based).
Industry Analysis: Report analyse the broader industry trends, such as government policies and regulations, technological advancements, consumer preferences, and market dynamics. This analysis helps in understanding the key drivers and challenges influencing the Customer Identity and Access Management Software market.
Regional Analysis: The report involves examining the Customer Identity and Access Management Software market at a regional or national level. Report analyses regional factors such as government incentives, infrastructure development, economic conditions, and consumer behaviour to identify variations and opportunities within different markets.
Market Projections: Report covers the gathered data and analysis to make future projections and forecasts for the Customer Identity and Access Management Software market. This may include estimating market growth rates, predicting market demand, and identifying emerging trends.
The report also involves a more granular approach to Customer Identity and Access Management Software:
Company Analysis: Report covers individual Customer Identity and Access Management Software players, suppliers, and other relevant industry players. This analysis includes studying their financial performance, market positioning, product portfolios, partnerships, and strategies.
Consumer Analysis: Report covers data on consumer behaviour, preferences, and attitudes towards Customer Identity and Access Management Software This may involve surveys, interviews, and analysis of consumer reviews and feedback from different by Application (Large Enterprises, SMEs).
Technology Analysis: Report covers specific technologies relevant to Customer Identity and Access Management Software. It assesses the current state, advancements, and potential future developments in Customer Identity and Access Management Software areas.
Competitive Landscape: By analyzing individual companies, suppliers, and consumers, the report present insights into the competitive landscape of the Customer Identity and Access Management Software market. This analysis helps understand market share, competitive advantages, and potential areas for differentiation among industry players.
Market Validation: The report involves validating findings and projections through primary research, such as surveys, interviews, and focus groups.
Market Segmentation
Customer Identity and Access Management Software market is split by Type and by Application. For the period 2019-2030, the growth among segments provides accurate calculations and forecasts for consumption value by Type, and by Application in terms of value.
Market segment by Type
Cloud Based
Web Based
Market segment by Application
Large Enterprises
SMEs
Market segment by players, this report covers
Okta
Azure Active Directory
Ping Identity
OneLogin
Idaptive
Salesforce
Rippling
CA Identity Suite
Auth0
Avatier
Bitium
AWS
IBM
BeyondTrust
Janrain
HashiCorp
Silverfort
ForgeRock
IdentityNow
Market segment by regions, regional analysis covers
North America (United States, Canada, and Mexico)
Europe (Germany, France, UK, Russia, Italy, and Rest of Europe)
Asia-Pacific (China, Japan, South Korea, India, Southeast Asia, Australia and Rest of Asia-Pacific)
South America (Brazil, Argentina and Rest of South America)
Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of Middle East & Africa)
The content of the study subjects, includes a total of 13 chapters:
Chapter 1, to describe Customer Identity and Access Management Software product scope, market overview, market estimation caveats and base year.
Chapter 2, to profile the top players of Customer Identity and Access Management Software, with revenue, gross margin and global market share of Customer Identity and Access Management Software from 2019 to 2024.
Chapter 3, the Customer Identity and Access Management Software competitive situation, revenue and global market share of top players are analyzed emphatically by landscape contrast.
Chapter 4 and 5, to segment the market size by Type and application, with consumption value and growth rate by Type, application, from 2019 to 2030.
Chapter 6, 7, 8, 9, and 10, to break the market size data at the country level, with revenue and market share for key countries in the world, from 2019 to 2024.and Customer Identity and Access Management Software market forecast, by regions, type and application, with consumption value, from 2025 to 2030.
Chapter 11, market dynamics, drivers, restraints, trends and Porters Five Forces analysis.
Chapter 12, the key raw materials and key suppliers, and industry chain of Customer Identity and Access Management Software.
Chapter 13, to describe Customer Identity and Access Management Software research findings and conclusion.


1 Market Overview

  • 1.1 Product Overview and Scope of Customer Identity and Access Management Software
  • 1.2 Market Estimation Caveats and Base Year
  • 1.3 Classification of Customer Identity and Access Management Software by Type
    • 1.3.1 Overview: Global Customer Identity and Access Management Software Market Size by Type: 2019 Versus 2023 Versus 2030
    • 1.3.2 Global Customer Identity and Access Management Software Consumption Value Market Share by Type in 2023
    • 1.3.3 Cloud Based
    • 1.3.4 Web Based
  • 1.4 Global Customer Identity and Access Management Software Market by Application
    • 1.4.1 Overview: Global Customer Identity and Access Management Software Market Size by Application: 2019 Versus 2023 Versus 2030
    • 1.4.2 Large Enterprises
    • 1.4.3 SMEs
  • 1.5 Global Customer Identity and Access Management Software Market Size & Forecast
  • 1.6 Global Customer Identity and Access Management Software Market Size and Forecast by Region
    • 1.6.1 Global Customer Identity and Access Management Software Market Size by Region: 2019 VS 2023 VS 2030
    • 1.6.2 Global Customer Identity and Access Management Software Market Size by Region, (2019-2030)
    • 1.6.3 North America Customer Identity and Access Management Software Market Size and Prospect (2019-2030)
    • 1.6.4 Europe Customer Identity and Access Management Software Market Size and Prospect (2019-2030)
    • 1.6.5 Asia-Pacific Customer Identity and Access Management Software Market Size and Prospect (2019-2030)
    • 1.6.6 South America Customer Identity and Access Management Software Market Size and Prospect (2019-2030)
    • 1.6.7 Middle East and Africa Customer Identity and Access Management Software Market Size and Prospect (2019-2030)

2 Company Profiles

  • 2.1 Okta
    • 2.1.1 Okta Details
    • 2.1.2 Okta Major Business
    • 2.1.3 Okta Customer Identity and Access Management Software Product and Solutions
    • 2.1.4 Okta Customer Identity and Access Management Software Revenue, Gross Margin and Market Share (2019-2024)
    • 2.1.5 Okta Recent Developments and Future Plans
  • 2.2 Azure Active Directory
    • 2.2.1 Azure Active Directory Details
    • 2.2.2 Azure Active Directory Major Business
    • 2.2.3 Azure Active Directory Customer Identity and Access Management Software Product and Solutions
    • 2.2.4 Azure Active Directory Customer Identity and Access Management Software Revenue, Gross Margin and Market Share (2019-2024)
    • 2.2.5 Azure Active Directory Recent Developments and Future Plans
  • 2.3 Ping Identity
    • 2.3.1 Ping Identity Details
    • 2.3.2 Ping Identity Major Business
    • 2.3.3 Ping Identity Customer Identity and Access Management Software Product and Solutions
    • 2.3.4 Ping Identity Customer Identity and Access Management Software Revenue, Gross Margin and Market Share (2019-2024)
    • 2.3.5 Ping Identity Recent Developments and Future Plans
  • 2.4 OneLogin
    • 2.4.1 OneLogin Details
    • 2.4.2 OneLogin Major Business
    • 2.4.3 OneLogin Customer Identity and Access Management Software Product and Solutions
    • 2.4.4 OneLogin Customer Identity and Access Management Software Revenue, Gross Margin and Market Share (2019-2024)
    • 2.4.5 OneLogin Recent Developments and Future Plans
  • 2.5 Idaptive
    • 2.5.1 Idaptive Details
    • 2.5.2 Idaptive Major Business
    • 2.5.3 Idaptive Customer Identity and Access Management Software Product and Solutions
    • 2.5.4 Idaptive Customer Identity and Access Management Software Revenue, Gross Margin and Market Share (2019-2024)
    • 2.5.5 Idaptive Recent Developments and Future Plans
  • 2.6 Salesforce
    • 2.6.1 Salesforce Details
    • 2.6.2 Salesforce Major Business
    • 2.6.3 Salesforce Customer Identity and Access Management Software Product and Solutions
    • 2.6.4 Salesforce Customer Identity and Access Management Software Revenue, Gross Margin and Market Share (2019-2024)
    • 2.6.5 Salesforce Recent Developments and Future Plans
  • 2.7 Rippling
    • 2.7.1 Rippling Details
    • 2.7.2 Rippling Major Business
    • 2.7.3 Rippling Customer Identity and Access Management Software Product and Solutions
    • 2.7.4 Rippling Customer Identity and Access Management Software Revenue, Gross Margin and Market Share (2019-2024)
    • 2.7.5 Rippling Recent Developments and Future Plans
  • 2.8 CA Identity Suite
    • 2.8.1 CA Identity Suite Details
    • 2.8.2 CA Identity Suite Major Business
    • 2.8.3 CA Identity Suite Customer Identity and Access Management Software Product and Solutions
    • 2.8.4 CA Identity Suite Customer Identity and Access Management Software Revenue, Gross Margin and Market Share (2019-2024)
    • 2.8.5 CA Identity Suite Recent Developments and Future Plans
  • 2.9 Auth0
    • 2.9.1 Auth0 Details
    • 2.9.2 Auth0 Major Business
    • 2.9.3 Auth0 Customer Identity and Access Management Software Product and Solutions
    • 2.9.4 Auth0 Customer Identity and Access Management Software Revenue, Gross Margin and Market Share (2019-2024)
    • 2.9.5 Auth0 Recent Developments and Future Plans
  • 2.10 Avatier
    • 2.10.1 Avatier Details
    • 2.10.2 Avatier Major Business
    • 2.10.3 Avatier Customer Identity and Access Management Software Product and Solutions
    • 2.10.4 Avatier Customer Identity and Access Management Software Revenue, Gross Margin and Market Share (2019-2024)
    • 2.10.5 Avatier Recent Developments and Future Plans
  • 2.11 Bitium
    • 2.11.1 Bitium Details
    • 2.11.2 Bitium Major Business
    • 2.11.3 Bitium Customer Identity and Access Management Software Product and Solutions
    • 2.11.4 Bitium Customer Identity and Access Management Software Revenue, Gross Margin and Market Share (2019-2024)
    • 2.11.5 Bitium Recent Developments and Future Plans
  • 2.12 AWS
    • 2.12.1 AWS Details
    • 2.12.2 AWS Major Business
    • 2.12.3 AWS Customer Identity and Access Management Software Product and Solutions
    • 2.12.4 AWS Customer Identity and Access Management Software Revenue, Gross Margin and Market Share (2019-2024)
    • 2.12.5 AWS Recent Developments and Future Plans
  • 2.13 IBM
    • 2.13.1 IBM Details
    • 2.13.2 IBM Major Business
    • 2.13.3 IBM Customer Identity and Access Management Software Product and Solutions
    • 2.13.4 IBM Customer Identity and Access Management Software Revenue, Gross Margin and Market Share (2019-2024)
    • 2.13.5 IBM Recent Developments and Future Plans
  • 2.14 BeyondTrust
    • 2.14.1 BeyondTrust Details
    • 2.14.2 BeyondTrust Major Business
    • 2.14.3 BeyondTrust Customer Identity and Access Management Software Product and Solutions
    • 2.14.4 BeyondTrust Customer Identity and Access Management Software Revenue, Gross Margin and Market Share (2019-2024)
    • 2.14.5 BeyondTrust Recent Developments and Future Plans
  • 2.15 Janrain
    • 2.15.1 Janrain Details
    • 2.15.2 Janrain Major Business
    • 2.15.3 Janrain Customer Identity and Access Management Software Product and Solutions
    • 2.15.4 Janrain Customer Identity and Access Management Software Revenue, Gross Margin and Market Share (2019-2024)
    • 2.15.5 Janrain Recent Developments and Future Plans
  • 2.16 HashiCorp
    • 2.16.1 HashiCorp Details
    • 2.16.2 HashiCorp Major Business
    • 2.16.3 HashiCorp Customer Identity and Access Management Software Product and Solutions
    • 2.16.4 HashiCorp Customer Identity and Access Management Software Revenue, Gross Margin and Market Share (2019-2024)
    • 2.16.5 HashiCorp Recent Developments and Future Plans
  • 2.17 Silverfort
    • 2.17.1 Silverfort Details
    • 2.17.2 Silverfort Major Business
    • 2.17.3 Silverfort Customer Identity and Access Management Software Product and Solutions
    • 2.17.4 Silverfort Customer Identity and Access Management Software Revenue, Gross Margin and Market Share (2019-2024)
    • 2.17.5 Silverfort Recent Developments and Future Plans
  • 2.18 ForgeRock
    • 2.18.1 ForgeRock Details
    • 2.18.2 ForgeRock Major Business
    • 2.18.3 ForgeRock Customer Identity and Access Management Software Product and Solutions
    • 2.18.4 ForgeRock Customer Identity and Access Management Software Revenue, Gross Margin and Market Share (2019-2024)
    • 2.18.5 ForgeRock Recent Developments and Future Plans
  • 2.19 IdentityNow
    • 2.19.1 IdentityNow Details
    • 2.19.2 IdentityNow Major Business
    • 2.19.3 IdentityNow Customer Identity and Access Management Software Product and Solutions
    • 2.19.4 IdentityNow Customer Identity and Access Management Software Revenue, Gross Margin and Market Share (2019-2024)
    • 2.19.5 IdentityNow Recent Developments and Future Plans

3 Market Competition, by Players

  • 3.1 Global Customer Identity and Access Management Software Revenue and Share by Players (2019-2024)
  • 3.2 Market Share Analysis (2023)
    • 3.2.1 Market Share of Customer Identity and Access Management Software by Company Revenue
    • 3.2.2 Top 3 Customer Identity and Access Management Software Players Market Share in 2023
    • 3.2.3 Top 6 Customer Identity and Access Management Software Players Market Share in 2023
  • 3.3 Customer Identity and Access Management Software Market: Overall Company Footprint Analysis
    • 3.3.1 Customer Identity and Access Management Software Market: Region Footprint
    • 3.3.2 Customer Identity and Access Management Software Market: Company Product Type Footprint
    • 3.3.3 Customer Identity and Access Management Software Market: Company Product Application Footprint
  • 3.4 New Market Entrants and Barriers to Market Entry
  • 3.5 Mergers, Acquisition, Agreements, and Collaborations

4 Market Size Segment by Type

  • 4.1 Global Customer Identity and Access Management Software Consumption Value and Market Share by Type (2019-2024)
  • 4.2 Global Customer Identity and Access Management Software Market Forecast by Type (2025-2030)

5 Market Size Segment by Application

  • 5.1 Global Customer Identity and Access Management Software Consumption Value Market Share by Application (2019-2024)
  • 5.2 Global Customer Identity and Access Management Software Market Forecast by Application (2025-2030)

6 North America

  • 6.1 North America Customer Identity and Access Management Software Consumption Value by Type (2019-2030)
  • 6.2 North America Customer Identity and Access Management Software Consumption Value by Application (2019-2030)
  • 6.3 North America Customer Identity and Access Management Software Market Size by Country
    • 6.3.1 North America Customer Identity and Access Management Software Consumption Value by Country (2019-2030)
    • 6.3.2 United States Customer Identity and Access Management Software Market Size and Forecast (2019-2030)
    • 6.3.3 Canada Customer Identity and Access Management Software Market Size and Forecast (2019-2030)
    • 6.3.4 Mexico Customer Identity and Access Management Software Market Size and Forecast (2019-2030)

7 Europe

  • 7.1 Europe Customer Identity and Access Management Software Consumption Value by Type (2019-2030)
  • 7.2 Europe Customer Identity and Access Management Software Consumption Value by Application (2019-2030)
  • 7.3 Europe Customer Identity and Access Management Software Market Size by Country
    • 7.3.1 Europe Customer Identity and Access Management Software Consumption Value by Country (2019-2030)
    • 7.3.2 Germany Customer Identity and Access Management Software Market Size and Forecast (2019-2030)
    • 7.3.3 France Customer Identity and Access Management Software Market Size and Forecast (2019-2030)
    • 7.3.4 United Kingdom Customer Identity and Access Management Software Market Size and Forecast (2019-2030)
    • 7.3.5 Russia Customer Identity and Access Management Software Market Size and Forecast (2019-2030)
    • 7.3.6 Italy Customer Identity and Access Management Software Market Size and Forecast (2019-2030)

8 Asia-Pacific

  • 8.1 Asia-Pacific Customer Identity and Access Management Software Consumption Value by Type (2019-2030)
  • 8.2 Asia-Pacific Customer Identity and Access Management Software Consumption Value by Application (2019-2030)
  • 8.3 Asia-Pacific Customer Identity and Access Management Software Market Size by Region
    • 8.3.1 Asia-Pacific Customer Identity and Access Management Software Consumption Value by Region (2019-2030)
    • 8.3.2 China Customer Identity and Access Management Software Market Size and Forecast (2019-2030)
    • 8.3.3 Japan Customer Identity and Access Management Software Market Size and Forecast (2019-2030)
    • 8.3.4 South Korea Customer Identity and Access Management Software Market Size and Forecast (2019-2030)
    • 8.3.5 India Customer Identity and Access Management Software Market Size and Forecast (2019-2030)
    • 8.3.6 Southeast Asia Customer Identity and Access Management Software Market Size and Forecast (2019-2030)
    • 8.3.7 Australia Customer Identity and Access Management Software Market Size and Forecast (2019-2030)

9 South America

  • 9.1 South America Customer Identity and Access Management Software Consumption Value by Type (2019-2030)
  • 9.2 South America Customer Identity and Access Management Software Consumption Value by Application (2019-2030)
  • 9.3 South America Customer Identity and Access Management Software Market Size by Country
    • 9.3.1 South America Customer Identity and Access Management Software Consumption Value by Country (2019-2030)
    • 9.3.2 Brazil Customer Identity and Access Management Software Market Size and Forecast (2019-2030)
    • 9.3.3 Argentina Customer Identity and Access Management Software Market Size and Forecast (2019-2030)

10 Middle East & Africa

  • 10.1 Middle East & Africa Customer Identity and Access Management Software Consumption Value by Type (2019-2030)
  • 10.2 Middle East & Africa Customer Identity and Access Management Software Consumption Value by Application (2019-2030)
  • 10.3 Middle East & Africa Customer Identity and Access Management Software Market Size by Country
    • 10.3.1 Middle East & Africa Customer Identity and Access Management Software Consumption Value by Country (2019-2030)
    • 10.3.2 Turkey Customer Identity and Access Management Software Market Size and Forecast (2019-2030)
    • 10.3.3 Saudi Arabia Customer Identity and Access Management Software Market Size and Forecast (2019-2030)
    • 10.3.4 UAE Customer Identity and Access Management Software Market Size and Forecast (2019-2030)

11 Market Dynamics

  • 11.1 Customer Identity and Access Management Software Market Drivers
  • 11.2 Customer Identity and Access Management Software Market Restraints
  • 11.3 Customer Identity and Access Management Software Trends Analysis
  • 11.4 Porters Five Forces Analysis
    • 11.4.1 Threat of New Entrants
    • 11.4.2 Bargaining Power of Suppliers
    • 11.4.3 Bargaining Power of Buyers
    • 11.4.4 Threat of Substitutes
    • 11.4.5 Competitive Rivalry

12 Industry Chain Analysis

  • 12.1 Customer Identity and Access Management Software Industry Chain
  • 12.2 Customer Identity and Access Management Software Upstream Analysis
  • 12.3 Customer Identity and Access Management Software Midstream Analysis
  • 12.4 Customer Identity and Access Management Software Downstream Analysis

13 Research Findings and Conclusion

    14 Appendix

    • 14.1 Methodology
    • 14.2 Research Process and Data Source

    Summary:
    Get latest Market Research Reports on Customer Identity and Access Management Software . Industry analysis & Market Report on Customer Identity and Access Management Software is a syndicated market report, published as Global Customer Identity and Access Management Software Market 2024 by Company, Regions, Type and Application, Forecast to 2030. It is complete Research Study and Industry Analysis of Customer Identity and Access Management Software market, to understand, Market Demand, Growth, trends analysis and Factor Influencing market.

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