COVID-19 Impact on Global Cloud IT Service Management (ITSM) Market Size, Status and Forecast 2020-2026

1 Report Overview

• 1.1 Study Scope
• 1.2 Key Market Segments
• 1.3 Players Covered: Ranking by Cloud IT Service Management (ITSM) Revenue
• 1.4 Market Analysis by Type
  • 1.4.1 Global Cloud IT Service Management (ITSM) Market Size Growth Rate by Type: 2020 VS 2026
  • 1.4.2 Service Portfolio Management
  • 1.4.3 Configuration & Change Management
  • 1.4.4 Operations & Performance Management
• 1.5 Market by Application
  • 1.5.1 Global Cloud IT Service Management (ITSM) Market Share by Application: 2020 VS 2026
  • 1.5.2 BFSI
  • 1.5.3 IT & Telecommunication
  • 1.5.4 Retail & Consumer Goods
• 1.6 Coronavirus Disease 2019 (Covid-19): Cloud IT Service Management (ITSM) Industry Impact
  • 1.6.1 How the Covid-19 is Affecting the Cloud IT Service Management (ITSM) Industry
    • 1.6.1.1 Cloud IT Service Management (ITSM) Business Impact Assessment - Covid-19
    • 1.6.1.2 Supply Chain Challenges
    • 1.6.1.3 COVID-19’s Impact On Crude Oil and Refined Products
  • 1.6.2 Market Trends and Cloud IT Service Management (ITSM) Potential Opportunities in the COVID-19 Landscape
  • 1.6.3 Measures / Proposal against Covid-19
    • 1.6.3.1 Government Measures to Combat Covid-19 Impact
    • 1.6.3.2 Proposal for Cloud IT Service Management (ITSM) Players to Combat Covid-19 Impact
• 1.7 Study Objectives
• 1.8 Years Considered

2 Global Growth Trends by Regions

• 2.1 Cloud IT Service Management (ITSM) Market Perspective (2015-2026)
• 2.2 Cloud IT Service Management (ITSM) Growth Trends by Regions
  • 2.2.1 Cloud IT Service Management (ITSM) Market Size by Regions: 2015 VS 2020 VS 2026
  • 2.2.2 Cloud IT Service Management (ITSM) Historic Market Share by Regions (2015-2020)
  • 2.2.3 Cloud IT Service Management (ITSM) Forecasted Market Size by Regions (2021-2026)
• 2.3 Industry Trends and Growth Strategy
  • 2.3.1 Market Top Trends
  • 2.3.2 Market Drivers
  • 2.3.3 Market Challenges
  • 2.3.4 Porter’s Five Forces Analysis
  • 2.3.5 Cloud IT Service Management (ITSM) Market Growth Strategy
  • 2.3.6 Primary Interviews with Key Cloud IT Service Management (ITSM) Players (Opinion Leaders)

3 Competition Landscape by Key Players

• 3.1 Global Top Cloud IT Service Management (ITSM) Players by Market Size
  • 3.1.1 Global Top Cloud IT Service Management (ITSM) Players by Revenue (2015-2020)
  • 3.1.2 Global Cloud IT Service Management (ITSM) Revenue Market Share by Players (2015-2020)
  • 3.1.3 Global Cloud IT Service Management (ITSM) Market Share by Company Type (Tier 1, Tier 2 and Tier 3)
• 3.2 Global Cloud IT Service Management (ITSM) Market Concentration Ratio
  • 3.2.1 Global Cloud IT Service Management (ITSM) Market Concentration Ratio (CR5 and HHI)
  • 3.2.2 Global Top 10 and Top 5 Companies by Cloud IT Service Management (ITSM) Revenue in 2019
• 3.3 Cloud IT Service Management (ITSM) Key Players Head office and Area Served
• 3.4 Key Players Cloud IT Service Management (ITSM) Product Solution and Service
• 3.5 Date of Enter into Cloud IT Service Management (ITSM) Market
• 3.6 Mergers & Acquisitions, Expansion Plans

4 Breakdown Data by Type (2015-2026)

• 4.1 Global Cloud IT Service Management (ITSM) Historic Market Size by Type (2015-2020)
• 4.2 Global Cloud IT Service Management (ITSM) Forecasted Market Size by Type (2021-2026)

5 Cloud IT Service Management (ITSM) Breakdown Data by Application (2015-2026)

• 5.1 Global Cloud IT Service Management (ITSM) Market Size by Application (2015-2020)
• 5.2 Global Cloud IT Service Management (ITSM) Forecasted Market Size by Application (2021-2026)

6 North America

• 6.1 North America Cloud IT Service Management (ITSM) Market Size (2015-2020)
• 6.2 Cloud IT Service Management (ITSM) Key Players in North America (2019-2020)
• 6.3 North America Cloud IT Service Management (ITSM) Market Size by Type (2015-2020)
• 6.4 North America Cloud IT Service Management (ITSM) Market Size by Application (2015-2020)

7 Europe

• 7.1 Europe Cloud IT Service Management (ITSM) Market Size (2015-2020)
• 7.2 Cloud IT Service Management (ITSM) Key Players in Europe (2019-2020)
• 7.3 Europe Cloud IT Service Management (ITSM) Market Size by Type (2015-2020)
• 7.4 Europe Cloud IT Service Management (ITSM) Market Size by Application (2015-2020)

8 China

• 8.1 China Cloud IT Service Management (ITSM) Market Size (2015-2020)
• 8.2 Cloud IT Service Management (ITSM) Key Players in China (2019-2020)
• 8.3 China Cloud IT Service Management (ITSM) Market Size by Type (2015-2020)
• 8.4 China Cloud IT Service Management (ITSM) Market Size by Application (2015-2020)

9 Japan

• 9.1 Japan Cloud IT Service Management (ITSM) Market Size (2015-2020)
• 9.2 Cloud IT Service Management (ITSM) Key Players in Japan (2019-2020)
• 9.3 Japan Cloud IT Service Management (ITSM) Market Size by Type (2015-2020)
• 9.4 Japan Cloud IT Service Management (ITSM) Market Size by Application (2015-2020)

10 Southeast Asia

• 10.1 Southeast Asia Cloud IT Service Management (ITSM) Market Size (2015-2020)
• 10.2 Cloud IT Service Management (ITSM) Key Players in Southeast Asia (2019-2020)
• 10.3 Southeast Asia Cloud IT Service Management (ITSM) Market Size by Type (2015-2020)
• 10.4 Southeast Asia Cloud IT Service Management (ITSM) Market Size by Application (2015-2020)

11 India

• 11.1 India Cloud IT Service Management (ITSM) Market Size (2015-2020)
• 11.2 Cloud IT Service Management (ITSM) Key Players in India (2019-2020)
• 11.3 India Cloud IT Service Management (ITSM) Market Size by Type (2015-2020)
• 11.4 India Cloud IT Service Management (ITSM) Market Size by Application (2015-2020)

12 Central & South America

• 12.1 Central & South America Cloud IT Service Management (ITSM) Market Size (2015-2020)
• 12.2 Cloud IT Service Management (ITSM) Key Players in Central & South America (2019-2020)
• 12.3 Central & South America Cloud IT Service Management (ITSM) Market Size by Type (2015-2020)
• 12.4 Central & South America Cloud IT Service Management (ITSM) Market Size by Application (2015-2020)

13 Key Players Profiles

• 13.1 ServiceNow
  • 13.1.1 ServiceNow Company Details
  • 13.1.2 ServiceNow Business Overview and Its Total Revenue
  • 13.1.3 ServiceNow Cloud IT Service Management (ITSM) Introduction
  • 13.1.4 ServiceNow Revenue in Cloud IT Service Management (ITSM) Business (2015-2020))
  • 13.1.5 ServiceNow Recent Development
• 13.2 HPE
  • 13.2.1 HPE Company Details
  • 13.2.2 HPE Business Overview and Its Total Revenue
  • 13.2.3 HPE Cloud IT Service Management (ITSM) Introduction
  • 13.2.4 HPE Revenue in Cloud IT Service Management (ITSM) Business (2015-2020)
  • 13.2.5 HPE Recent Development
• 13.3 IBM
  • 13.3.1 IBM Company Details
  • 13.3.2 IBM Business Overview and Its Total Revenue
  • 13.3.3 IBM Cloud IT Service Management (ITSM) Introduction
  • 13.3.4 IBM Revenue in Cloud IT Service Management (ITSM) Business (2015-2020)
  • 13.3.5 IBM Recent Development
• 13.4 BMC Software
  • 13.4.1 BMC Software Company Details
  • 13.4.2 BMC Software Business Overview and Its Total Revenue
  • 13.4.3 BMC Software Cloud IT Service Management (ITSM) Introduction
  • 13.4.4 BMC Software Revenue in Cloud IT Service Management (ITSM) Business (2015-2020)
  • 13.4.5 BMC Software Recent Development
• 13.5 CA Technologies
  • 13.5.1 CA Technologies Company Details
  • 13.5.2 CA Technologies Business Overview and Its Total Revenue
  • 13.5.3 CA Technologies Cloud IT Service Management (ITSM) Introduction
  • 13.5.4 CA Technologies Revenue in Cloud IT Service Management (ITSM) Business (2015-2020)
  • 13.5.5 CA Technologies Recent Development
• 13.6 Cherwell Software
  • 13.6.1 Cherwell Software Company Details
  • 13.6.2 Cherwell Software Business Overview and Its Total Revenue
  • 13.6.3 Cherwell Software Cloud IT Service Management (ITSM) Introduction
  • 13.6.4 Cherwell Software Revenue in Cloud IT Service Management (ITSM) Business (2015-2020)
  • 13.6.5 Cherwell Software Recent Development
• 13.7 Ivanti
  • 13.7.1 Ivanti Company Details
  • 13.7.2 Ivanti Business Overview and Its Total Revenue
  • 13.7.3 Ivanti Cloud IT Service Management (ITSM) Introduction
  • 13.7.4 Ivanti Revenue in Cloud IT Service Management (ITSM) Business (2015-2020)
  • 13.7.5 Ivanti Recent Development
• 13.8 Citrix Systems
  • 13.8.1 Citrix Systems Company Details
  • 13.8.2 Citrix Systems Business Overview and Its Total Revenue
  • 13.8.3 Citrix Systems Cloud IT Service Management (ITSM) Introduction
  • 13.8.4 Citrix Systems Revenue in Cloud IT Service Management (ITSM) Business (2015-2020)
  • 13.8.5 Citrix Systems Recent Development
• 13.9 Hornbill
  • 13.9.1 Hornbill Company Details
  • 13.9.2 Hornbill Business Overview and Its Total Revenue
  • 13.9.3 Hornbill Cloud IT Service Management (ITSM) Introduction
  • 13.9.4 Hornbill Revenue in Cloud IT Service Management (ITSM) Business (2015-2020)
  • 13.9.5 Hornbill Recent Development
• 13.10 Axios Systems
  • 13.10.1 Axios Systems Company Details
  • 13.10.2 Axios Systems Business Overview and Its Total Revenue
  • 13.10.3 Axios Systems Cloud IT Service Management (ITSM) Introduction
  • 13.10.4 Axios Systems Revenue in Cloud IT Service Management (ITSM) Business (2015-2020)
  • 13.10.5 Axios Systems Recent Development
• 13.11 Efecte
  • 10.11.1 Efecte Company Details
  • 10.11.2 Efecte Business Overview and Its Total Revenue
  • 10.11.3 Efecte Cloud IT Service Management (ITSM) Introduction
  • 10.11.4 Efecte Revenue in Cloud IT Service Management (ITSM) Business (2015-2020)
  • 10.11.5 Efecte Recent Development
• 13.12 ManageEngine
  • 10.12.1 ManageEngine Company Details
  • 10.12.2 ManageEngine Business Overview and Its Total Revenue
  • 10.12.3 ManageEngine Cloud IT Service Management (ITSM) Introduction
  • 10.12.4 ManageEngine Revenue in Cloud IT Service Management (ITSM) Business (2015-2020)
  • 10.12.5 ManageEngine Recent Development
• 13.13 EasyVista
  • 10.13.1 EasyVista Company Details
  • 10.13.2 EasyVista Business Overview and Its Total Revenue
  • 10.13.3 EasyVista Cloud IT Service Management (ITSM) Introduction
  • 10.13.4 EasyVista Revenue in Cloud IT Service Management (ITSM) Business (2015-2020)
  • 10.13.5 EasyVista Recent Development
• 13.14 Atlassian
  • 10.14.1 Atlassian Company Details
  • 10.14.2 Atlassian Business Overview and Its Total Revenue
  • 10.14.3 Atlassian Cloud IT Service Management (ITSM) Introduction
  • 10.14.4 Atlassian Revenue in Cloud IT Service Management (ITSM) Business (2015-2020)
  • 10.14.5 Atlassian Recent Development
• 13.15 Alemba
  • 10.15.1 Alemba Company Details
  • 10.15.2 Alemba Business Overview and Its Total Revenue
  • 10.15.3 Alemba Cloud IT Service Management (ITSM) Introduction
  • 10.15.4 Alemba Revenue in Cloud IT Service Management (ITSM) Business (2015-2020)
  • 10.15.5 Alemba Recent Development
• 13.16 SysAid
  • 10.16.1 SysAid Company Details
  • 10.16.2 SysAid Business Overview and Its Total Revenue
  • 10.16.3 SysAid Cloud IT Service Management (ITSM) Introduction
  • 10.16.4 SysAid Revenue in Cloud IT Service Management (ITSM) Business (2015-2020)
  • 10.16.5 SysAid Recent Development
• 13.17 Microsoft
  • 10.17.1 Microsoft Company Details
  • 10.17.2 Microsoft Business Overview and Its Total Revenue
  • 10.17.3 Microsoft Cloud IT Service Management (ITSM) Introduction
  • 10.17.4 Microsoft Revenue in Cloud IT Service Management (ITSM) Business (2015-2020)
  • 10.17.5 Microsoft Recent Development
• 13.18 LogMein
  • 10.18.1 LogMein Company Details
  • 10.18.2 LogMein Business Overview and Its Total Revenue
  • 10.18.3 LogMein Cloud IT Service Management (ITSM) Introduction
  • 10.18.4 LogMein Revenue in Cloud IT Service Management (ITSM) Business (2015-2020)
  • 10.18.5 LogMein Recent Development
• 13.19 Micro Focus
  • 10.19.1 Micro Focus Company Details
  • 10.19.2 Micro Focus Business Overview and Its Total Revenue
  • 10.19.3 Micro Focus Cloud IT Service Management (ITSM) Introduction
  • 10.19.4 Micro Focus Revenue in Cloud IT Service Management (ITSM) Business (2015-2020)
  • 10.19.5 Micro Focus Recent Development
• 13.20 Freshworks
  • 10.20.1 Freshworks Company Details
  • 10.20.2 Freshworks Business Overview and Its Total Revenue
  • 10.20.3 Freshworks Cloud IT Service Management (ITSM) Introduction
  • 10.20.4 Freshworks Revenue in Cloud IT Service Management (ITSM) Business (2015-2020)
  • 10.20.5 Freshworks Recent Development

14 Analyst's Viewpoints/Conclusions

15 Appendix

• 15.1 Research Methodology
  • 15.1.1 Methodology/Research Approach
  • 15.1.2 Data Source
• 15.2 Disclaimer