Report Detail

Service & Software Global Conversational AI Platforms Market 2024 by Company, Regions, Type and Application, Forecast to 2030

  • RnM3796942
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  • 13 August, 2024
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  • Global
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  • 152 Pages
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  • GIR (Global Info Research)
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  • Service & Software

According to our (Global Info Research) latest study, the global Conversational AI Platforms market size was valued at USD 2420.4 million in 2023 and is forecast to a readjusted size of USD 5224.3 million by 2030 with a CAGR of 11.6% during review period.
Conversational AI Platform offers a user-friendly dialog designer to help develop and implement solutions for automating customer service, customer engagement, and human-computer interactions through natural language understanding and speech generation.
As an important force driving a new round of scientific and technological revolution, artificial intelligence has been of national strategic importance. Many governments introduces polices and increase capital investment to support AI companies. The Digital Europe plan adopted by the European Union will allocate €9.2 billion on high-tech investments, such as supercomputing, artificial intelligence, and network security. In order to maintain its leading position, the United States will increase its investment in artificial intelligence research and development in non-defense fields, from US$1.6 billion to US$1.7 billion in 2022. According to the latest data released by IDC, global artificial intelligence revenue was US$432.8 billion in 2022, a year-on-year increase of 19.62%, including software, hardware and services.
The Global Info Research report includes an overview of the development of the Conversational AI Platforms industry chain, the market status of Large Enterprises(1000+ Users) (Cloud-Based, On-Premise), Medium-Sized Enterprise(499-1000 Users) (Cloud-Based, On-Premise), and key enterprises in developed and developing market, and analysed the cutting-edge technology, patent, hot applications and market trends of Conversational AI Platforms.
Regionally, the report analyzes the Conversational AI Platforms markets in key regions. North America and Europe are experiencing steady growth, driven by government initiatives and increasing consumer awareness. Asia-Pacific, particularly China, leads the global Conversational AI Platforms market, with robust domestic demand, supportive policies, and a strong manufacturing base.
Key Features:
The report presents comprehensive understanding of the Conversational AI Platforms market. It provides a holistic view of the industry, as well as detailed insights into individual components and stakeholders. The report analysis market dynamics, trends, challenges, and opportunities within the Conversational AI Platforms industry.
The report involves analyzing the market at a macro level:
Market Sizing and Segmentation: Report collect data on the overall market size, including the revenue generated, and market share of different by Type (e.g., Cloud-Based, On-Premise).
Industry Analysis: Report analyse the broader industry trends, such as government policies and regulations, technological advancements, consumer preferences, and market dynamics. This analysis helps in understanding the key drivers and challenges influencing the Conversational AI Platforms market.
Regional Analysis: The report involves examining the Conversational AI Platforms market at a regional or national level. Report analyses regional factors such as government incentives, infrastructure development, economic conditions, and consumer behaviour to identify variations and opportunities within different markets.
Market Projections: Report covers the gathered data and analysis to make future projections and forecasts for the Conversational AI Platforms market. This may include estimating market growth rates, predicting market demand, and identifying emerging trends.
The report also involves a more granular approach to Conversational AI Platforms:
Company Analysis: Report covers individual Conversational AI Platforms players, suppliers, and other relevant industry players. This analysis includes studying their financial performance, market positioning, product portfolios, partnerships, and strategies.
Consumer Analysis: Report covers data on consumer behaviour, preferences, and attitudes towards Conversational AI Platforms This may involve surveys, interviews, and analysis of consumer reviews and feedback from different by Application (Large Enterprises(1000+ Users), Medium-Sized Enterprise(499-1000 Users)).
Technology Analysis: Report covers specific technologies relevant to Conversational AI Platforms. It assesses the current state, advancements, and potential future developments in Conversational AI Platforms areas.
Competitive Landscape: By analyzing individual companies, suppliers, and consumers, the report present insights into the competitive landscape of the Conversational AI Platforms market. This analysis helps understand market share, competitive advantages, and potential areas for differentiation among industry players.
Market Validation: The report involves validating findings and projections through primary research, such as surveys, interviews, and focus groups.
Market Segmentation
Conversational AI Platforms market is split by Type and by Application. For the period 2019-2030, the growth among segments provides accurate calculations and forecasts for consumption value by Type, and by Application in terms of value.
Market segment by Type
Cloud-Based
On-Premise
Market segment by Application
Large Enterprises(1000+ Users)
Medium-Sized Enterprise(499-1000 Users)
Small Enterprises(1-499 Users)
Market segment by players, this report covers
Acobot
ExecVision
FunnelDash
Gong.io
Activechat
LivePerson
Marchex
LiveChat
Brazen
Continually
SmatSocial
Kommunicate
Solvemate
Hellomybot
Bold360
Chatfuel
Conversica
Smith.ai
Locobuzz Solutions
Recast.AI
Dialogflow
ApexChat
BotXO
SoundHound
OneReach.ai
Synthetix
Market segment by regions, regional analysis covers
North America (United States, Canada, and Mexico)
Europe (Germany, France, UK, Russia, Italy, and Rest of Europe)
Asia-Pacific (China, Japan, South Korea, India, Southeast Asia, Australia and Rest of Asia-Pacific)
South America (Brazil, Argentina and Rest of South America)
Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of Middle East & Africa)
The content of the study subjects, includes a total of 13 chapters:
Chapter 1, to describe Conversational AI Platforms product scope, market overview, market estimation caveats and base year.
Chapter 2, to profile the top players of Conversational AI Platforms, with revenue, gross margin and global market share of Conversational AI Platforms from 2019 to 2024.
Chapter 3, the Conversational AI Platforms competitive situation, revenue and global market share of top players are analyzed emphatically by landscape contrast.
Chapter 4 and 5, to segment the market size by Type and application, with consumption value and growth rate by Type, application, from 2019 to 2030.
Chapter 6, 7, 8, 9, and 10, to break the market size data at the country level, with revenue and market share for key countries in the world, from 2019 to 2024.and Conversational AI Platforms market forecast, by regions, type and application, with consumption value, from 2025 to 2030.
Chapter 11, market dynamics, drivers, restraints, trends and Porters Five Forces analysis.
Chapter 12, the key raw materials and key suppliers, and industry chain of Conversational AI Platforms.
Chapter 13, to describe Conversational AI Platforms research findings and conclusion.


1 Market Overview

  • 1.1 Product Overview and Scope of Conversational AI Platforms
  • 1.2 Market Estimation Caveats and Base Year
  • 1.3 Classification of Conversational AI Platforms by Type
    • 1.3.1 Overview: Global Conversational AI Platforms Market Size by Type: 2019 Versus 2023 Versus 2030
    • 1.3.2 Global Conversational AI Platforms Consumption Value Market Share by Type in 2023
    • 1.3.3 Cloud-Based
    • 1.3.4 On-Premise
  • 1.4 Global Conversational AI Platforms Market by Application
    • 1.4.1 Overview: Global Conversational AI Platforms Market Size by Application: 2019 Versus 2023 Versus 2030
    • 1.4.2 Large Enterprises(1000+ Users)
    • 1.4.3 Medium-Sized Enterprise(499-1000 Users)
    • 1.4.4 Small Enterprises(1-499 Users)
  • 1.5 Global Conversational AI Platforms Market Size & Forecast
  • 1.6 Global Conversational AI Platforms Market Size and Forecast by Region
    • 1.6.1 Global Conversational AI Platforms Market Size by Region: 2019 VS 2023 VS 2030
    • 1.6.2 Global Conversational AI Platforms Market Size by Region, (2019-2030)
    • 1.6.3 North America Conversational AI Platforms Market Size and Prospect (2019-2030)
    • 1.6.4 Europe Conversational AI Platforms Market Size and Prospect (2019-2030)
    • 1.6.5 Asia-Pacific Conversational AI Platforms Market Size and Prospect (2019-2030)
    • 1.6.6 South America Conversational AI Platforms Market Size and Prospect (2019-2030)
    • 1.6.7 Middle East and Africa Conversational AI Platforms Market Size and Prospect (2019-2030)

2 Company Profiles

  • 2.1 Acobot
    • 2.1.1 Acobot Details
    • 2.1.2 Acobot Major Business
    • 2.1.3 Acobot Conversational AI Platforms Product and Solutions
    • 2.1.4 Acobot Conversational AI Platforms Revenue, Gross Margin and Market Share (2019-2024)
    • 2.1.5 Acobot Recent Developments and Future Plans
  • 2.2 ExecVision
    • 2.2.1 ExecVision Details
    • 2.2.2 ExecVision Major Business
    • 2.2.3 ExecVision Conversational AI Platforms Product and Solutions
    • 2.2.4 ExecVision Conversational AI Platforms Revenue, Gross Margin and Market Share (2019-2024)
    • 2.2.5 ExecVision Recent Developments and Future Plans
  • 2.3 FunnelDash
    • 2.3.1 FunnelDash Details
    • 2.3.2 FunnelDash Major Business
    • 2.3.3 FunnelDash Conversational AI Platforms Product and Solutions
    • 2.3.4 FunnelDash Conversational AI Platforms Revenue, Gross Margin and Market Share (2019-2024)
    • 2.3.5 FunnelDash Recent Developments and Future Plans
  • 2.4 Gong.io
    • 2.4.1 Gong.io Details
    • 2.4.2 Gong.io Major Business
    • 2.4.3 Gong.io Conversational AI Platforms Product and Solutions
    • 2.4.4 Gong.io Conversational AI Platforms Revenue, Gross Margin and Market Share (2019-2024)
    • 2.4.5 Gong.io Recent Developments and Future Plans
  • 2.5 Activechat
    • 2.5.1 Activechat Details
    • 2.5.2 Activechat Major Business
    • 2.5.3 Activechat Conversational AI Platforms Product and Solutions
    • 2.5.4 Activechat Conversational AI Platforms Revenue, Gross Margin and Market Share (2019-2024)
    • 2.5.5 Activechat Recent Developments and Future Plans
  • 2.6 LivePerson
    • 2.6.1 LivePerson Details
    • 2.6.2 LivePerson Major Business
    • 2.6.3 LivePerson Conversational AI Platforms Product and Solutions
    • 2.6.4 LivePerson Conversational AI Platforms Revenue, Gross Margin and Market Share (2019-2024)
    • 2.6.5 LivePerson Recent Developments and Future Plans
  • 2.7 Marchex
    • 2.7.1 Marchex Details
    • 2.7.2 Marchex Major Business
    • 2.7.3 Marchex Conversational AI Platforms Product and Solutions
    • 2.7.4 Marchex Conversational AI Platforms Revenue, Gross Margin and Market Share (2019-2024)
    • 2.7.5 Marchex Recent Developments and Future Plans
  • 2.8 LiveChat
    • 2.8.1 LiveChat Details
    • 2.8.2 LiveChat Major Business
    • 2.8.3 LiveChat Conversational AI Platforms Product and Solutions
    • 2.8.4 LiveChat Conversational AI Platforms Revenue, Gross Margin and Market Share (2019-2024)
    • 2.8.5 LiveChat Recent Developments and Future Plans
  • 2.9 Brazen
    • 2.9.1 Brazen Details
    • 2.9.2 Brazen Major Business
    • 2.9.3 Brazen Conversational AI Platforms Product and Solutions
    • 2.9.4 Brazen Conversational AI Platforms Revenue, Gross Margin and Market Share (2019-2024)
    • 2.9.5 Brazen Recent Developments and Future Plans
  • 2.10 Continually
    • 2.10.1 Continually Details
    • 2.10.2 Continually Major Business
    • 2.10.3 Continually Conversational AI Platforms Product and Solutions
    • 2.10.4 Continually Conversational AI Platforms Revenue, Gross Margin and Market Share (2019-2024)
    • 2.10.5 Continually Recent Developments and Future Plans
  • 2.11 SmatSocial
    • 2.11.1 SmatSocial Details
    • 2.11.2 SmatSocial Major Business
    • 2.11.3 SmatSocial Conversational AI Platforms Product and Solutions
    • 2.11.4 SmatSocial Conversational AI Platforms Revenue, Gross Margin and Market Share (2019-2024)
    • 2.11.5 SmatSocial Recent Developments and Future Plans
  • 2.12 Kommunicate
    • 2.12.1 Kommunicate Details
    • 2.12.2 Kommunicate Major Business
    • 2.12.3 Kommunicate Conversational AI Platforms Product and Solutions
    • 2.12.4 Kommunicate Conversational AI Platforms Revenue, Gross Margin and Market Share (2019-2024)
    • 2.12.5 Kommunicate Recent Developments and Future Plans
  • 2.13 Solvemate
    • 2.13.1 Solvemate Details
    • 2.13.2 Solvemate Major Business
    • 2.13.3 Solvemate Conversational AI Platforms Product and Solutions
    • 2.13.4 Solvemate Conversational AI Platforms Revenue, Gross Margin and Market Share (2019-2024)
    • 2.13.5 Solvemate Recent Developments and Future Plans
  • 2.14 Hellomybot
    • 2.14.1 Hellomybot Details
    • 2.14.2 Hellomybot Major Business
    • 2.14.3 Hellomybot Conversational AI Platforms Product and Solutions
    • 2.14.4 Hellomybot Conversational AI Platforms Revenue, Gross Margin and Market Share (2019-2024)
    • 2.14.5 Hellomybot Recent Developments and Future Plans
  • 2.15 Bold360
    • 2.15.1 Bold360 Details
    • 2.15.2 Bold360 Major Business
    • 2.15.3 Bold360 Conversational AI Platforms Product and Solutions
    • 2.15.4 Bold360 Conversational AI Platforms Revenue, Gross Margin and Market Share (2019-2024)
    • 2.15.5 Bold360 Recent Developments and Future Plans
  • 2.16 Chatfuel
    • 2.16.1 Chatfuel Details
    • 2.16.2 Chatfuel Major Business
    • 2.16.3 Chatfuel Conversational AI Platforms Product and Solutions
    • 2.16.4 Chatfuel Conversational AI Platforms Revenue, Gross Margin and Market Share (2019-2024)
    • 2.16.5 Chatfuel Recent Developments and Future Plans
  • 2.17 Conversica
    • 2.17.1 Conversica Details
    • 2.17.2 Conversica Major Business
    • 2.17.3 Conversica Conversational AI Platforms Product and Solutions
    • 2.17.4 Conversica Conversational AI Platforms Revenue, Gross Margin and Market Share (2019-2024)
    • 2.17.5 Conversica Recent Developments and Future Plans
  • 2.18 Smith.ai
    • 2.18.1 Smith.ai Details
    • 2.18.2 Smith.ai Major Business
    • 2.18.3 Smith.ai Conversational AI Platforms Product and Solutions
    • 2.18.4 Smith.ai Conversational AI Platforms Revenue, Gross Margin and Market Share (2019-2024)
    • 2.18.5 Smith.ai Recent Developments and Future Plans
  • 2.19 Locobuzz Solutions
    • 2.19.1 Locobuzz Solutions Details
    • 2.19.2 Locobuzz Solutions Major Business
    • 2.19.3 Locobuzz Solutions Conversational AI Platforms Product and Solutions
    • 2.19.4 Locobuzz Solutions Conversational AI Platforms Revenue, Gross Margin and Market Share (2019-2024)
    • 2.19.5 Locobuzz Solutions Recent Developments and Future Plans
  • 2.20 Recast.AI
    • 2.20.1 Recast.AI Details
    • 2.20.2 Recast.AI Major Business
    • 2.20.3 Recast.AI Conversational AI Platforms Product and Solutions
    • 2.20.4 Recast.AI Conversational AI Platforms Revenue, Gross Margin and Market Share (2019-2024)
    • 2.20.5 Recast.AI Recent Developments and Future Plans
  • 2.21 Dialogflow
    • 2.21.1 Dialogflow Details
    • 2.21.2 Dialogflow Major Business
    • 2.21.3 Dialogflow Conversational AI Platforms Product and Solutions
    • 2.21.4 Dialogflow Conversational AI Platforms Revenue, Gross Margin and Market Share (2019-2024)
    • 2.21.5 Dialogflow Recent Developments and Future Plans
  • 2.22 ApexChat
    • 2.22.1 ApexChat Details
    • 2.22.2 ApexChat Major Business
    • 2.22.3 ApexChat Conversational AI Platforms Product and Solutions
    • 2.22.4 ApexChat Conversational AI Platforms Revenue, Gross Margin and Market Share (2019-2024)
    • 2.22.5 ApexChat Recent Developments and Future Plans
  • 2.23 BotXO
    • 2.23.1 BotXO Details
    • 2.23.2 BotXO Major Business
    • 2.23.3 BotXO Conversational AI Platforms Product and Solutions
    • 2.23.4 BotXO Conversational AI Platforms Revenue, Gross Margin and Market Share (2019-2024)
    • 2.23.5 BotXO Recent Developments and Future Plans
  • 2.24 SoundHound
    • 2.24.1 SoundHound Details
    • 2.24.2 SoundHound Major Business
    • 2.24.3 SoundHound Conversational AI Platforms Product and Solutions
    • 2.24.4 SoundHound Conversational AI Platforms Revenue, Gross Margin and Market Share (2019-2024)
    • 2.24.5 SoundHound Recent Developments and Future Plans
  • 2.25 OneReach.ai
    • 2.25.1 OneReach.ai Details
    • 2.25.2 OneReach.ai Major Business
    • 2.25.3 OneReach.ai Conversational AI Platforms Product and Solutions
    • 2.25.4 OneReach.ai Conversational AI Platforms Revenue, Gross Margin and Market Share (2019-2024)
    • 2.25.5 OneReach.ai Recent Developments and Future Plans
  • 2.26 Synthetix
    • 2.26.1 Synthetix Details
    • 2.26.2 Synthetix Major Business
    • 2.26.3 Synthetix Conversational AI Platforms Product and Solutions
    • 2.26.4 Synthetix Conversational AI Platforms Revenue, Gross Margin and Market Share (2019-2024)
    • 2.26.5 Synthetix Recent Developments and Future Plans

3 Market Competition, by Players

  • 3.1 Global Conversational AI Platforms Revenue and Share by Players (2019-2024)
  • 3.2 Market Share Analysis (2023)
    • 3.2.1 Market Share of Conversational AI Platforms by Company Revenue
    • 3.2.2 Top 3 Conversational AI Platforms Players Market Share in 2023
    • 3.2.3 Top 6 Conversational AI Platforms Players Market Share in 2023
  • 3.3 Conversational AI Platforms Market: Overall Company Footprint Analysis
    • 3.3.1 Conversational AI Platforms Market: Region Footprint
    • 3.3.2 Conversational AI Platforms Market: Company Product Type Footprint
    • 3.3.3 Conversational AI Platforms Market: Company Product Application Footprint
  • 3.4 New Market Entrants and Barriers to Market Entry
  • 3.5 Mergers, Acquisition, Agreements, and Collaborations

4 Market Size Segment by Type

  • 4.1 Global Conversational AI Platforms Consumption Value and Market Share by Type (2019-2024)
  • 4.2 Global Conversational AI Platforms Market Forecast by Type (2025-2030)

5 Market Size Segment by Application

  • 5.1 Global Conversational AI Platforms Consumption Value Market Share by Application (2019-2024)
  • 5.2 Global Conversational AI Platforms Market Forecast by Application (2025-2030)

6 North America

  • 6.1 North America Conversational AI Platforms Consumption Value by Type (2019-2030)
  • 6.2 North America Conversational AI Platforms Consumption Value by Application (2019-2030)
  • 6.3 North America Conversational AI Platforms Market Size by Country
    • 6.3.1 North America Conversational AI Platforms Consumption Value by Country (2019-2030)
    • 6.3.2 United States Conversational AI Platforms Market Size and Forecast (2019-2030)
    • 6.3.3 Canada Conversational AI Platforms Market Size and Forecast (2019-2030)
    • 6.3.4 Mexico Conversational AI Platforms Market Size and Forecast (2019-2030)

7 Europe

  • 7.1 Europe Conversational AI Platforms Consumption Value by Type (2019-2030)
  • 7.2 Europe Conversational AI Platforms Consumption Value by Application (2019-2030)
  • 7.3 Europe Conversational AI Platforms Market Size by Country
    • 7.3.1 Europe Conversational AI Platforms Consumption Value by Country (2019-2030)
    • 7.3.2 Germany Conversational AI Platforms Market Size and Forecast (2019-2030)
    • 7.3.3 France Conversational AI Platforms Market Size and Forecast (2019-2030)
    • 7.3.4 United Kingdom Conversational AI Platforms Market Size and Forecast (2019-2030)
    • 7.3.5 Russia Conversational AI Platforms Market Size and Forecast (2019-2030)
    • 7.3.6 Italy Conversational AI Platforms Market Size and Forecast (2019-2030)

8 Asia-Pacific

  • 8.1 Asia-Pacific Conversational AI Platforms Consumption Value by Type (2019-2030)
  • 8.2 Asia-Pacific Conversational AI Platforms Consumption Value by Application (2019-2030)
  • 8.3 Asia-Pacific Conversational AI Platforms Market Size by Region
    • 8.3.1 Asia-Pacific Conversational AI Platforms Consumption Value by Region (2019-2030)
    • 8.3.2 China Conversational AI Platforms Market Size and Forecast (2019-2030)
    • 8.3.3 Japan Conversational AI Platforms Market Size and Forecast (2019-2030)
    • 8.3.4 South Korea Conversational AI Platforms Market Size and Forecast (2019-2030)
    • 8.3.5 India Conversational AI Platforms Market Size and Forecast (2019-2030)
    • 8.3.6 Southeast Asia Conversational AI Platforms Market Size and Forecast (2019-2030)
    • 8.3.7 Australia Conversational AI Platforms Market Size and Forecast (2019-2030)

9 South America

  • 9.1 South America Conversational AI Platforms Consumption Value by Type (2019-2030)
  • 9.2 South America Conversational AI Platforms Consumption Value by Application (2019-2030)
  • 9.3 South America Conversational AI Platforms Market Size by Country
    • 9.3.1 South America Conversational AI Platforms Consumption Value by Country (2019-2030)
    • 9.3.2 Brazil Conversational AI Platforms Market Size and Forecast (2019-2030)
    • 9.3.3 Argentina Conversational AI Platforms Market Size and Forecast (2019-2030)

10 Middle East & Africa

  • 10.1 Middle East & Africa Conversational AI Platforms Consumption Value by Type (2019-2030)
  • 10.2 Middle East & Africa Conversational AI Platforms Consumption Value by Application (2019-2030)
  • 10.3 Middle East & Africa Conversational AI Platforms Market Size by Country
    • 10.3.1 Middle East & Africa Conversational AI Platforms Consumption Value by Country (2019-2030)
    • 10.3.2 Turkey Conversational AI Platforms Market Size and Forecast (2019-2030)
    • 10.3.3 Saudi Arabia Conversational AI Platforms Market Size and Forecast (2019-2030)
    • 10.3.4 UAE Conversational AI Platforms Market Size and Forecast (2019-2030)

11 Market Dynamics

  • 11.1 Conversational AI Platforms Market Drivers
  • 11.2 Conversational AI Platforms Market Restraints
  • 11.3 Conversational AI Platforms Trends Analysis
  • 11.4 Porters Five Forces Analysis
    • 11.4.1 Threat of New Entrants
    • 11.4.2 Bargaining Power of Suppliers
    • 11.4.3 Bargaining Power of Buyers
    • 11.4.4 Threat of Substitutes
    • 11.4.5 Competitive Rivalry

12 Industry Chain Analysis

  • 12.1 Conversational AI Platforms Industry Chain
  • 12.2 Conversational AI Platforms Upstream Analysis
  • 12.3 Conversational AI Platforms Midstream Analysis
  • 12.4 Conversational AI Platforms Downstream Analysis

13 Research Findings and Conclusion

    14 Appendix

    • 14.1 Methodology
    • 14.2 Research Process and Data Source

    Summary:
    Get latest Market Research Reports on Conversational AI Platforms. Industry analysis & Market Report on Conversational AI Platforms is a syndicated market report, published as Global Conversational AI Platforms Market 2024 by Company, Regions, Type and Application, Forecast to 2030. It is complete Research Study and Industry Analysis of Conversational AI Platforms market, to understand, Market Demand, Growth, trends analysis and Factor Influencing market.

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