Report Detail
Global Computer Telephony Integration Software Market Growth (Status and Outlook) 2019-2024
- RnM3407845 |
- 13 May, 2019 |
- Global |
- 139 Pages |
- LPI(LP Information) |
- Service & Software
Computer telephony integration, also called computer–telephone integration or CTI, is a common name for any technology that allows interactions on a telephone and a computer to be integrated or coordinated. The term is predominantly used to describe desktop-based interaction for helping users be more efficient, though it can also refer to server-based functionality such as automatic call routing.
According to this study, over the next five years the Computer Telephony Integration Software market will register a xx% CAGR in terms of revenue, the global market size will reach US$ xx million by 2024, from US$ xx million in 2019. In particular, this report presents the global revenue market share of key companies in Computer Telephony Integration Software business, shared in Chapter 3.
This report presents a comprehensive overview, market shares and growth opportunities of Computer Telephony Integration Software market by product type, application, key companies and key regions.
This study considers the Computer Telephony Integration Software value generated from the sales of the following segments:
Segmentation by product type: breakdown data from 2014 to 2019 in Section 2.3; and forecast to 2024 in section 10.7.
Cloud Based
On-Premise
Segmentation by application: breakdown data from 2014 to 2019, in Section 2.4; and forecast to 2024 in section 10.8.
Large Enterprises
SMEs
This report also splits the market by region: Breakdown data in Chapter 4, 5, 6, 7 and 8.
Americas
United States
Canada
Mexico
Brazil
APAC
China
Japan
Korea
Southeast Asia
India
Australia
Europe
Germany
France
UK
Italy
Russia
Spain
Middle East & Africa
Egypt
South Africa
Israel
Turkey
GCC Countries
The report also presents the market competition landscape and a corresponding detailed analysis of the major vendor/manufacturers in the market. The key manufacturers covered in this report: Breakdown data in in Chapter 3.
Five9
ETollFree
Fenero
KOOKOO
Genesys
Talkdesk
Nextiva
Zendesk
Sales Sling
JivoChat
Noble
Enghouse Interactive
Telax Voice Solutions
RingCentral
NICE inContact
XenCALL
Salesforce
Twilio
In addition, this report discusses the key drivers influencing market growth, opportunities, the challenges and the risks faced by key players and the market as a whole. It also analyzes key emerging trends and their impact on present and future development.
Research objectives
To study and analyze the global Computer Telephony Integration Software market size by key regions/countries, product type and application, history data from 2014 to 2018, and forecast to 2024.
To understand the structure of Computer Telephony Integration Software market by identifying its various subsegments.
Focuses on the key global Computer Telephony Integration Software players, to define, describe and analyze the value, market share, market competition landscape, SWOT analysis and development plans in next few years.
To analyze the Computer Telephony Integration Software with respect to individual growth trends, future prospects, and their contribution to the total market.
To share detailed information about the key factors influencing the growth of the market (growth potential, opportunities, drivers, industry-specific challenges and risks).
To project the size of Computer Telephony Integration Software submarkets, with respect to key regions (along with their respective key countries).
To analyze competitive developments such as expansions, agreements, new product launches and acquisitions in the market.
To strategically profile the key players and comprehensively analyze their growth strategies.
Table of Contents
2019-2024 Global Computer Telephony Integration Software Market Report (Status and Outlook)
1 Scope of the Report
- 1.1 Market Introduction
- 1.2 Research Objectives
- 1.3 Years Considered
- 1.4 Market Research Methodology
- 1.5 Economic Indicators
- 1.6 Currency Considered
2 Executive Summary
- 2.1 World Market Overview
- 2.1.1 Global Computer Telephony Integration Software Market Size 2014-2024
- 2.1.2 Computer Telephony Integration Software Market Size CAGR by Region
- 2.2 Computer Telephony Integration Software Segment by Type
- 2.2.1 Cloud Based
- 2.2.2 On-Premise
- 2.3 Computer Telephony Integration Software Market Size by Type
- 2.3.1 Global Computer Telephony Integration Software Market Size Market Share by Type (2014-2019)
- 2.3.2 Global Computer Telephony Integration Software Market Size Growth Rate by Type (2014-2019)
- 2.4 Computer Telephony Integration Software Segment by Application
- 2.4.1 Large Enterprises
- 2.4.2 SMEs
- 2.5 Computer Telephony Integration Software Market Size by Application
- 2.5.1 Global Computer Telephony Integration Software Market Size Market Share by Application (2014-2019)
- 2.5.2 Global Computer Telephony Integration Software Market Size Growth Rate by Application (2014-2019)
3 Global Computer Telephony Integration Software by Players
- 3.1 Global Computer Telephony Integration Software Market Size Market Share by Players
- 3.1.1 Global Computer Telephony Integration Software Market Size by Players (2017-2019)
- 3.1.2 Global Computer Telephony Integration Software Market Size Market Share by Players (2017-2019)
- 3.2 Global Computer Telephony Integration Software Key Players Head office and Products Offered
- 3.3 Market Concentration Rate Analysis
- 3.3.1 Competition Landscape Analysis
- 3.3.2 Concentration Ratio (CR3, CR5 and CR10) (2017-2019)
- 3.4 New Products and Potential Entrants
- 3.5 Mergers & Acquisitions, Expansion
4 Computer Telephony Integration Software by Regions
- 4.1 Computer Telephony Integration Software Market Size by Regions
- 4.2 Americas Computer Telephony Integration Software Market Size Growth
- 4.3 APAC Computer Telephony Integration Software Market Size Growth
- 4.4 Europe Computer Telephony Integration Software Market Size Growth
- 4.5 Middle East & Africa Computer Telephony Integration Software Market Size Growth
5 Americas
- 5.1 Americas Computer Telephony Integration Software Market Size by Countries
- 5.2 Americas Computer Telephony Integration Software Market Size by Type
- 5.3 Americas Computer Telephony Integration Software Market Size by Application
- 5.4 United States
- 5.5 Canada
- 5.6 Mexico
- 5.7 Key Economic Indicators of Few Americas Countries
6 APAC
- 6.1 APAC Computer Telephony Integration Software Market Size by Countries
- 6.2 APAC Computer Telephony Integration Software Market Size by Type
- 6.3 APAC Computer Telephony Integration Software Market Size by Application
- 6.4 China
- 6.5 Japan
- 6.6 Korea
- 6.7 Southeast Asia
- 6.8 India
- 6.9 Australia
- 6.10 Key Economic Indicators of Few APAC Countries
7 Europe
- 7.1 Europe Computer Telephony Integration Software by Countries
- 7.2 Europe Computer Telephony Integration Software Market Size by Type
- 7.3 Europe Computer Telephony Integration Software Market Size by Application
- 7.4 Germany
- 7.5 France
- 7.6 UK
- 7.7 Italy
- 7.8 Russia
- 7.9 Spain
- 7.10 Key Economic Indicators of Few Europe Countries
8 Middle East & Africa
- 8.1 Middle East & Africa Computer Telephony Integration Software by Countries
- 8.2 Middle East & Africa Computer Telephony Integration Software Market Size by Type
- 8.3 Middle East & Africa Computer Telephony Integration Software Market Size by Application
- 8.4 Egypt
- 8.5 South Africa
- 8.6 Israel
- 8.7 Turkey
- 8.8 GCC Countries
9 Market Drivers, Challenges and Trends
- 9.1 Market Drivers and Impact
- 9.1.1 Growing Demand from Key Regions
- 9.1.2 Growing Demand from Key Applications and Potential Industries
- 9.2 Market Challenges and Impact
- 9.3 Market Trends
10 Global Computer Telephony Integration Software Market Forecast
- 10.1 Global Computer Telephony Integration Software Market Size Forecast (2019-2024)
- 10.2 Global Computer Telephony Integration Software Forecast by Regions
- 10.2.1 Global Computer Telephony Integration Software Forecast by Regions (2019-2024)
- 10.2.2 Americas Market Forecast
- 10.2.3 APAC Market Forecast
- 10.2.4 Europe Market Forecast
- 10.2.5 Middle East & Africa Market Forecast
- 10.3 Americas Forecast by Countries
- 10.3.1 United States Market Forecast
- 10.3.2 Canada Market Forecast
- 10.3.3 Mexico Market Forecast
- 10.3.4 Brazil Market Forecast
- 10.4 APAC Forecast by Countries
- 10.4.1 China Market Forecast
- 10.4.2 Japan Market Forecast
- 10.4.3 Korea Market Forecast
- 10.4.4 Southeast Asia Market Forecast
- 10.4.5 India Market Forecast
- 10.4.6 Australia Market Forecast
- 10.5 Europe Forecast by Countries
- 10.5.1 Germany Market Forecast
- 10.5.2 France Market Forecast
- 10.5.3 UK Market Forecast
- 10.5.4 Italy Market Forecast
- 10.5.5 Russia Market Forecast
- 10.5.6 Spain Market Forecast
- 10.6 Middle East & Africa Forecast by Countries
- 10.6.1 Egypt Market Forecast
- 10.6.2 South Africa Market Forecast
- 10.6.3 Israel Market Forecast
- 10.6.4 Turkey Market Forecast
- 10.6.5 GCC Countries Market Forecast
- 10.7 Global Computer Telephony Integration Software Forecast by Type
- 10.8 Global Computer Telephony Integration Software Forecast by Application
11 Key Players Analysis
- 11.1 Five9
- 11.1.1 Company Details
- 11.1.2 Computer Telephony Integration Software Product Offered
- 11.1.3 Five9 Computer Telephony Integration Software Revenue, Gross Margin and Market Share (2017-2019)
- 11.1.4 Main Business Overview
- 11.1.5 Five9 News
- 11.2 ETollFree
- 11.2.1 Company Details
- 11.2.2 Computer Telephony Integration Software Product Offered
- 11.2.3 ETollFree Computer Telephony Integration Software Revenue, Gross Margin and Market Share (2017-2019)
- 11.2.4 Main Business Overview
- 11.2.5 ETollFree News
- 11.3 Fenero
- 11.3.1 Company Details
- 11.3.2 Computer Telephony Integration Software Product Offered
- 11.3.3 Fenero Computer Telephony Integration Software Revenue, Gross Margin and Market Share (2017-2019)
- 11.3.4 Main Business Overview
- 11.3.5 Fenero News
- 11.4 KOOKOO
- 11.4.1 Company Details
- 11.4.2 Computer Telephony Integration Software Product Offered
- 11.4.3 KOOKOO Computer Telephony Integration Software Revenue, Gross Margin and Market Share (2017-2019)
- 11.4.4 Main Business Overview
- 11.4.5 KOOKOO News
- 11.5 Genesys
- 11.5.1 Company Details
- 11.5.2 Computer Telephony Integration Software Product Offered
- 11.5.3 Genesys Computer Telephony Integration Software Revenue, Gross Margin and Market Share (2017-2019)
- 11.5.4 Main Business Overview
- 11.5.5 Genesys News
- 11.6 Talkdesk
- 11.6.1 Company Details
- 11.6.2 Computer Telephony Integration Software Product Offered
- 11.6.3 Talkdesk Computer Telephony Integration Software Revenue, Gross Margin and Market Share (2017-2019)
- 11.6.4 Main Business Overview
- 11.6.5 Talkdesk News
- 11.7 Nextiva
- 11.7.1 Company Details
- 11.7.2 Computer Telephony Integration Software Product Offered
- 11.7.3 Nextiva Computer Telephony Integration Software Revenue, Gross Margin and Market Share (2017-2019)
- 11.7.4 Main Business Overview
- 11.7.5 Nextiva News
- 11.8 Zendesk
- 11.8.1 Company Details
- 11.8.2 Computer Telephony Integration Software Product Offered
- 11.8.3 Zendesk Computer Telephony Integration Software Revenue, Gross Margin and Market Share (2017-2019)
- 11.8.4 Main Business Overview
- 11.8.5 Zendesk News
- 11.9 Sales Sling
- 11.9.1 Company Details
- 11.9.2 Computer Telephony Integration Software Product Offered
- 11.9.3 Sales Sling Computer Telephony Integration Software Revenue, Gross Margin and Market Share (2017-2019)
- 11.9.4 Main Business Overview
- 11.9.5 Sales Sling News
- 11.10 JivoChat
- 11.10.1 Company Details
- 11.10.2 Computer Telephony Integration Software Product Offered
- 11.10.3 JivoChat Computer Telephony Integration Software Revenue, Gross Margin and Market Share (2017-2019)
- 11.10.4 Main Business Overview
- 11.10.5 JivoChat News
- 11.11 Noble
- 11.12 Enghouse Interactive
- 11.13 Telax Voice Solutions
- 11.14 RingCentral
- 11.15 NICE inContact
- 11.16 XenCALL
- 11.17 Salesforce
- 11.18 Twilio
12 Research Findings and Conclusion
Summary:
Get latest Market Research Reports on Computer Telephony Integration Software . Industry analysis & Market Report on Computer Telephony Integration Software is a syndicated market report, published as Global Computer Telephony Integration Software Market Growth (Status and Outlook) 2019-2024. It is complete Research Study and Industry Analysis of Computer Telephony Integration Software market, to understand, Market Demand, Growth, trends analysis and Factor Influencing market.
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