Report Detail

Other Covid-19 Impact on Citizen Request Management Software Market, Global Research Reports 2020-2021

  • RnM3973462
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  • 20 May, 2020
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  • Global
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  • 120 Pages
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  • XYZResearch
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  • Other

Local and state governments use citizen request management software to manage the influx of constituent requests for non-emergency services. Often known as 311 services, these requests can include: basic information requests about city services; reporting graffiti, broken streetlights, or potholes; building violation complaints; requests for tree trims or sewer line inspections; and other services. Most modern citizen request management solutions offer both web-based portals and mobile apps for citizens to submit requests, with some products also allowing ticket creation directly from Twitter and related social media.


This report provides a complete quantitative data and qualitative analysis on the global market for Citizen Request Management Software. Market size is analysed by country, product type, application, and competitors. Expanded coverage includes additional end-user industry breakdowns and in-depth producer profiles.
Prior to COVID-19, the global market for Citizen Request Management Software was anticipated to grow from US$ XX million in 2020 to US$ XX million by 2026; it is expected to grow at a CAGR of xx% during 2021–2026, whereas post-COVID-19 scenario, the market for Citizen Request Management Software is projected to grow from US$ XX million in 2020 (a change by ~XX% compared to market estimated for 2020 before the outbreak of COVID-19) to US$ XX billion by 2026; it is expected to grow at a CAGR of XX% during 2021–2026.
This report covers market size and forecasts of Citizen Request Management Software, including the following market information:
Global Citizen Request Management Software Market Size, 2019-2021, and 2020 (quarterly data), (US$ Million)
Global Citizen Request Management Software Market Size by Type and by Application, 2019-2021, and 2020 (quarterly data), (US$ Million)
Global Citizen Request Management Software Market Size by Region (and Key Countries), 2019-2021, and 2020 (quarterly data), (US$ Million)
Global Citizen Request Management Software Market Size by Company, 2019- 2020 (quarterly data), (US$ Million)


Key market players
Major competitors identified in this market include CityView, Accela, NetFore Systems, Esri, AvePoint, CentralSquare Technologies, Citibot, Aeon Nexus Corporation, Online Solutions, Wagsys Software Solutions, CivicPlus, Ctzen, Comcate, E-Gov Link, Kratos Technology, GovQA, Granicus, HelpinBox.io, Intelligov Software, iWorQ Systems, MaintStar, My Council Services, Novo Solutions, Motorola Solutions, PubWorks, QAlert Insider, SmartComment, Tyler Technologies, etc.


Based on the Region:
Asia-Pacific (China, Japan, South Korea, India and ASEAN)
North America (US and Canada)
Europe (Germany, France, UK and Italy)
Rest of World (Latin America, Middle East & Africa)


Based on the Type:
Cloud-Based
Web-Based


Based on the Application:
Government
Public Works Department


  • 1.1 Research Scope
  • 1.2 Market Segmentation
  • 1.3 Research Objectives
  • 1.4 Research Methodology
    • 1.4.1 Research Process
    • 1.4.2 Data Triangulation
    • 1.4.3 Research Approach
    • 1.4.4 Base Year
  • 1.5 Coronavirus Disease 2019 (Covid-19) Impact Will Have a Severe Impact on Global Growth
    • 1.5.1 Covid-19 Impact: Global GDP Growth, 2019, 2020 and 2021 Projections
    • 1.5.2 Covid-19 Impact: Commodity Prices Indices
    • 1.5.3 Covid-19 Impact: Global Major Government Policy
  • 1.6 The Covid-19 Impact on Citizen Request Management Software Industry
  • 1.7 COVID-19 Impact: Citizen Request Management Software Market Trends
  • 2 Global Citizen Request Management Software Quarterly Market Size Analysis

    • 2.1 Citizen Request Management Software Business Impact Assessment - COVID-19
      • 2.1.1 Global Citizen Request Management Software Market Size, Pre-COVID-19 and Post- COVID-19 Comparison, 2015-2026
    • 2.2 Global Citizen Request Management Software Quarterly Market Size 2020-2021
    • 2.3 COVID-19-Driven Market Dynamics and Factor Analysis
      • 2.3.1 Drivers
      • 2.3.2 Restraints
      • 2.3.3 Opportunities
      • 2.3.4 Challenges

    3 Quarterly Competitive Assessment, 2020

    • 3.1 By Players, Global Citizen Request Management Software Quarterly Market Size, 2019 VS 2020
    • 3.2 By Players, Citizen Request Management Software Headquarters and Area Served
    • 3.3 Date of Key Players Enter into Citizen Request Management Software Market
    • 3.4 Key Players Citizen Request Management Software Product Offered
    • 3.5 Mergers & Acquisitions, Expansion Plans

    4 Impact of Covid-19 on Citizen Request Management Software Segments, By Type

    • 4.1 Introduction
      • 1.4.1 Cloud-Based
      • 1.4.2 Web-Based
    • 4.2 By Type, Global Citizen Request Management Software Market Size, 2019-2021

    5 Impact of Covid-19 on Citizen Request Management Software Segments, By Application

    • 5.1 Overview
      • 5.5.1 Government
      • 5.5.2 Public Works Department
    • 5.2 By Application, Global Citizen Request Management Software Market Size, 2019-2021
      • 5.2.1 By Application, Global Citizen Request Management Software Market Size by Application, 2019-2021

    6 Geographic Analysis

    • 6.1 Introduction
    • 6.2 North America
      • 6.2.1 Macroeconomic Indicators of US
      • 6.2.2 US
      • 6.2.3 Canada
    • 6.3 Europe
      • 6.3.1 Macroeconomic Indicators of Europe
      • 6.3.2 Germany
      • 6.3.3 France
      • 6.3.4 UK
      • 6.3.5 Italy
    • 6.4 Asia-Pacific
      • 6.4.1 Macroeconomic Indicators of Asia-Pacific
      • 6.4.2 China
      • 6.4.3 Japan
      • 6.4.4 South Korea
      • 6.4.5 India
      • 6.4.6 ASEAN
    • 6.5 Rest of World
      • 6.5.1 Latin America
      • 6.5.2 Middle East and Africa

    7 Company Profiles

    • 7.1 CityView
      • 7.1.1 CityView Business Overview
      • 7.1.2 CityView Citizen Request Management Software Quarterly Revenue, 2020
      • 7.1.3 CityView Citizen Request Management Software Product Introduction
      • 7.1.4 CityView Response to COVID-19 and Related Developments
    • 7.2 Accela
      • 7.2.1 Accela Business Overview
      • 7.2.2 Accela Citizen Request Management Software Quarterly Revenue, 2020
      • 7.2.3 Accela Citizen Request Management Software Product Introduction
      • 7.2.4 Accela Response to COVID-19 and Related Developments
    • 7.3 NetFore Systems
      • 7.3.1 NetFore Systems Business Overview
      • 7.3.2 NetFore Systems Citizen Request Management Software Quarterly Revenue, 2020
      • 7.3.3 NetFore Systems Citizen Request Management Software Product Introduction
      • 7.3.4 NetFore Systems Response to COVID-19 and Related Developments
    • 7.4 Esri
      • 7.4.1 Esri Business Overview
      • 7.4.2 Esri Citizen Request Management Software Quarterly Revenue, 2020
      • 7.4.3 Esri Citizen Request Management Software Product Introduction
      • 7.4.4 Esri Response to COVID-19 and Related Developments
    • 7.5 AvePoint
      • 7.5.1 AvePoint Business Overview
      • 7.5.2 AvePoint Citizen Request Management Software Quarterly Revenue, 2020
      • 7.5.3 AvePoint Citizen Request Management Software Product Introduction
      • 7.5.4 AvePoint Response to COVID-19 and Related Developments
    • 7.6 CentralSquare Technologies
      • 7.6.1 CentralSquare Technologies Business Overview
      • 7.6.2 CentralSquare Technologies Citizen Request Management Software Quarterly Revenue, 2020
      • 7.6.3 CentralSquare Technologies Citizen Request Management Software Product Introduction
      • 7.6.4 CentralSquare Technologies Response to COVID-19 and Related Developments
    • 7.7 Citibot
      • 7.7.1 Citibot Business Overview
      • 7.7.2 Citibot Citizen Request Management Software Quarterly Revenue, 2020
      • 7.7.3 Citibot Citizen Request Management Software Product Introduction
      • 7.7.4 Citibot Response to COVID-19 and Related Developments
    • 7.8 Aeon Nexus Corporation
      • 7.8.1 Aeon Nexus Corporation Business Overview
      • 7.8.2 Aeon Nexus Corporation Citizen Request Management Software Quarterly Revenue, 2020
      • 7.8.3 Aeon Nexus Corporation Citizen Request Management Software Product Introduction
      • 7.8.4 Aeon Nexus Corporation Response to COVID-19 and Related Developments
    • 7.9 Online Solutions
      • 7.9.1 Online Solutions Business Overview
      • 7.9.2 Online Solutions Citizen Request Management Software Quarterly Revenue, 2020
      • 7.9.3 Online Solutions Citizen Request Management Software Product Introduction
      • 7.9.4 Online Solutions Response to COVID-19 and Related Developments
    • 7.10 Wagsys Software Solutions
      • 7.10.1 Wagsys Software Solutions Business Overview
      • 7.10.2 Wagsys Software Solutions Citizen Request Management Software Quarterly Revenue, 2020
      • 7.10.3 Wagsys Software Solutions Citizen Request Management Software Product Introduction
      • 7.10.4 Wagsys Software Solutions Response to COVID-19 and Related Developments
    • 7.11 CivicPlus
      • 7.11.1 CivicPlus Business Overview
      • 7.11.2 CivicPlus Citizen Request Management Software Quarterly Revenue, 2020
      • 7.11.3 CivicPlus Citizen Request Management Software Product Introduction
      • 7.11.4 CivicPlus Response to COVID-19 and Related Developments
    • 7.12 Ctzen
      • 7.12.1 Ctzen Business Overview
      • 7.12.2 Ctzen Citizen Request Management Software Quarterly Revenue, 2020
      • 7.12.3 Ctzen Citizen Request Management Software Product Introduction
      • 7.12.4 Ctzen Response to COVID-19 and Related Developments
    • 7.13 Comcate
      • 7.13.1 Comcate Business Overview
      • 7.13.2 Comcate Citizen Request Management Software Quarterly Revenue, 2020
      • 7.13.3 Comcate Citizen Request Management Software Product Introduction
      • 7.13.4 Comcate Response to COVID-19 and Related Developments
    • 7.14 E-Gov Link
      • 7.14.1 E-Gov Link Business Overview
      • 7.14.2 E-Gov Link Citizen Request Management Software Quarterly Revenue, 2020
      • 7.14.3 E-Gov Link Citizen Request Management Software Product Introduction
      • 7.14.4 E-Gov Link Response to COVID-19 and Related Developments
    • 7.15 Kratos Technology
      • 7.15.1 Kratos Technology Business Overview
      • 7.15.2 Kratos Technology Citizen Request Management Software Quarterly Revenue, 2020
      • 7.15.3 Kratos Technology Citizen Request Management Software Product Introduction
      • 7.15.4 Kratos Technology Response to COVID-19 and Related Developments
    • 7.16 GovQA
      • 7.16.1 GovQA Business Overview
      • 7.16.2 GovQA Citizen Request Management Software Quarterly Revenue, 2020
      • 7.16.3 GovQA Citizen Request Management Software Product Introduction
      • 7.16.4 GovQA Response to COVID-19 and Related Developments
    • 7.17 Granicus
      • 7.17.1 Granicus Business Overview
      • 7.17.2 Granicus Citizen Request Management Software Quarterly Revenue, 2020
      • 7.17.3 Granicus Citizen Request Management Software Product Introduction
      • 7.17.4 Granicus Response to COVID-19 and Related Developments
    • 7.18 HelpinBox.io
      • 7.18.1 HelpinBox.io Business Overview
      • 7.18.2 HelpinBox.io Citizen Request Management Software Quarterly Revenue, 2020
      • 7.18.3 HelpinBox.io Citizen Request Management Software Product Introduction
      • 7.18.4 HelpinBox.io Response to COVID-19 and Related Developments
    • 7.19 Intelligov Software
      • 7.19.1 Intelligov Software Business Overview
      • 7.19.2 Intelligov Software Citizen Request Management Software Quarterly Revenue, 2020
      • 7.19.3 Intelligov Software Citizen Request Management Software Product Introduction
      • 7.19.4 Intelligov Software Response to COVID-19 and Related Developments
    • 7.20 iWorQ Systems
      • 7.20.1 iWorQ Systems Business Overview
      • 7.20.2 iWorQ Systems Citizen Request Management Software Quarterly Revenue, 2020
      • 7.20.3 iWorQ Systems Citizen Request Management Software Product Introduction
      • 7.20.4 iWorQ Systems Response to COVID-19 and Related Developments
    • 7.21 MaintStar
      • 7.21.1 MaintStar Business Overview
      • 7.21.2 MaintStar Citizen Request Management Software Quarterly Revenue, 2020
      • 7.21.3 MaintStar Citizen Request Management Software Product Introduction
      • 7.21.4 MaintStar Response to COVID-19 and Related Developments
    • 7.22 My Council Services
      • 7.22.1 My Council Services Business Overview
      • 7.22.2 My Council Services Citizen Request Management Software Quarterly Revenue, 2020
      • 7.22.3 My Council Services Citizen Request Management Software Product Introduction
      • 7.22.4 My Council Services Response to COVID-19 and Related Developments
    • 7.23 Novo Solutions
      • 7.23.1 Novo Solutions Business Overview
      • 7.23.2 Novo Solutions Citizen Request Management Software Quarterly Revenue, 2020
      • 7.23.3 Novo Solutions Citizen Request Management Software Product Introduction
      • 7.23.4 Novo Solutions Response to COVID-19 and Related Developments
    • 7.24 Motorola Solutions
      • 7.24.1 Motorola Solutions Business Overview
      • 7.24.2 Motorola Solutions Citizen Request Management Software Quarterly Revenue, 2020
      • 7.24.3 Motorola Solutions Citizen Request Management Software Product Introduction
      • 7.24.4 Motorola Solutions Response to COVID-19 and Related Developments
    • 7.25 PubWorks
      • 7.25.1 PubWorks Business Overview
      • 7.25.2 PubWorks Citizen Request Management Software Quarterly Revenue, 2020
      • 7.25.3 PubWorks Citizen Request Management Software Product Introduction
      • 7.25.4 PubWorks Response to COVID-19 and Related Developments
    • 7.26 QAlert Insider
      • 7.26.1 QAlert Insider Business Overview
      • 7.26.2 QAlert Insider Citizen Request Management Software Quarterly Revenue, 2020
      • 7.26.3 QAlert Insider Citizen Request Management Software Product Introduction
      • 7.26.4 QAlert Insider Response to COVID-19 and Related Developments
    • 7.27 SmartComment
      • 7.27.1 SmartComment Business Overview
      • 7.27.2 SmartComment Citizen Request Management Software Quarterly Revenue, 2020
      • 7.27.3 SmartComment Citizen Request Management Software Product Introduction
      • 7.27.4 SmartComment Response to COVID-19 and Related Developments
    • 7.28 Tyler Technologies
      • 7.28.1 Tyler Technologies Business Overview
      • 7.28.2 Tyler Technologies Citizen Request Management Software Quarterly Revenue, 2020
      • 7.28.3 Tyler Technologies Citizen Request Management Software Product Introduction
      • 7.28.4 Tyler Technologies Response to COVID-19 and Related Developments

    8 Key Findings

      9 Appendix

      • 9.1 About US

      Summary:
      Get latest Market Research Reports on Citizen Request Management Software. Industry analysis & Market Report on Citizen Request Management Software is a syndicated market report, published as Covid-19 Impact on Citizen Request Management Software Market, Global Research Reports 2020-2021. It is complete Research Study and Industry Analysis of Citizen Request Management Software market, to understand, Market Demand, Growth, trends analysis and Factor Influencing market.

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