Report Detail

Internet & Communication Global Call Center Headsets Market 2024 by Manufacturers, Regions, Type and Application, Forecast to 2030

  • RnM4617081
  • |
  • 26 September, 2024
  • |
  • Global
  • |
  • 139 Pages
  • |
  • GIR (Global Info Research)
  • |
  • Internet & Communication

A call center environment is usually very noisy. Agents consistently on the phone with the customers, agents conversing with each other, and so on, contribute to the noise factor. While noise is integral to the collaborative atmosphere of a call center, it may make for an unpleasant experience for the customer, as well as for an agent on a call.
According to our (Global Info Research) latest study, the global Call Center Headsets market size was valued at US$ 1521 million in 2023 and is forecast to a readjusted size of USD 2130 million by 2030 with a CAGR of 5.0% during review period.
Global key call center headsets manufacturers include Jabra (GN Group), Plantronics etc.The top 2 companies hold a share about 75%.North America is the largest market, with a share about 34%, followed by Europe and China with the share about 33% and 13%.
This report is a detailed and comprehensive analysis for global Call Center Headsets market. Both quantitative and qualitative analyses are presented by manufacturers, by region & country, by Type and by End User. As the market is constantly changing, this report explores the competition, supply and demand trends, as well as key factors that contribute to its changing demands across many markets. Company profiles and product examples of selected competitors, along with market share estimates of some of the selected leaders for the year 2024, are provided.
Key Features:
Global Call Center Headsets market size and forecasts, in consumption value ($ Million), sales quantity (K Units), and average selling prices (US$/Unit), 2019-2030
Global Call Center Headsets market size and forecasts by region and country, in consumption value ($ Million), sales quantity (K Units), and average selling prices (US$/Unit), 2019-2030
Global Call Center Headsets market size and forecasts, by Type and by End User, in consumption value ($ Million), sales quantity (K Units), and average selling prices (US$/Unit), 2019-2030
Global Call Center Headsets market shares of main players, shipments in revenue ($ Million), sales quantity (K Units), and ASP (US$/Unit), 2019-2024
The Primary Objectives in This Report Are:
To determine the size of the total market opportunity of global and key countries
To assess the growth potential for Call Center Headsets
To forecast future growth in each product and end-use market
To assess competitive factors affecting the marketplace
This report profiles key players in the global Call Center Headsets market based on the following parameters - company overview, sales quantity, revenue, price, gross margin, product portfolio, geographical presence, and key developments. Key companies covered as a part of this study include Jabra (GN Group), Plantronics, Sennheiser, Logitech, Avaya, Mpow, JPL, HP, Koss, Cisco, etc.
This report also provides key insights about market drivers, restraints, opportunities, new product launches or approvals.
Market Segmentation
Call Center Headsets market is split by Type and by End User. For the period 2019-2030, the growth among segments provides accurate calculations and forecasts for consumption value by Type, and by End User in terms of volume and value. This analysis can help you expand your business by targeting qualified niche markets.
Market segment by Type
Wired
Wireless
Market segment by End User
Small Call Center
Medium Call Center
Large Call Center
Major players covered
Jabra (GN Group)
Plantronics
Sennheiser
Logitech
Avaya
Mpow
JPL
HP
Koss
Cisco
V7 (Ingram Micro)
Shenzhen Calltel
Xiamen Mairdi Electronic Technology
Yealink
Hion
Shenzhen Wantek Technology
Market segment by region, regional analysis covers
North America (United States, Canada, and Mexico)
Europe (Germany, France, United Kingdom, Russia, Italy, and Rest of Europe)
Asia-Pacific (China, Japan, Korea, India, Southeast Asia, and Australia)
South America (Brazil, Argentina, Colombia, and Rest of South America)
Middle East & Africa (Saudi Arabia, UAE, Egypt, South Africa, and Rest of Middle East & Africa)
The content of the study subjects, includes a total of 15 chapters:
Chapter 1, to describe Call Center Headsets product scope, market overview, market estimation caveats and base year.
Chapter 2, to profile the top manufacturers of Call Center Headsets, with price, sales quantity, revenue, and global market share of Call Center Headsets from 2019 to 2024.
Chapter 3, the Call Center Headsets competitive situation, sales quantity, revenue, and global market share of top manufacturers are analyzed emphatically by landscape contrast.
Chapter 4, the Call Center Headsets breakdown data are shown at the regional level, to show the sales quantity, consumption value, and growth by regions, from 2019 to 2030.
Chapter 5 and 6, to segment the sales by Type and by End User, with sales market share and growth rate by Type, by End User, from 2019 to 2030.
Chapter 7, 8, 9, 10 and 11, to break the sales data at the country level, with sales quantity, consumption value, and market share for key countries in the world, from 2019 to 2024.and Call Center Headsets market forecast, by regions, by Type, and by End User, with sales and revenue, from 2025 to 2030.
Chapter 12, market dynamics, drivers, restraints, trends, and Porters Five Forces analysis.
Chapter 13, the key raw materials and key suppliers, and industry chain of Call Center Headsets.
Chapter 14 and 15, to describe Call Center Headsets sales channel, distributors, customers, research findings and conclusion.


1 Market Overview

  • 1.1 Product Overview and Scope
  • 1.2 Market Estimation Caveats and Base Year
  • 1.3 Market Analysis by Type
    • 1.3.1 Overview: Global Call Center Headsets Consumption Value by Type: 2019 Versus 2023 Versus 2030
    • 1.3.2 Wired
    • 1.3.3 Wireless
  • 1.4 Market Analysis by End User
    • 1.4.1 Overview: Global Call Center Headsets Consumption Value by End User: 2019 Versus 2023 Versus 2030
    • 1.4.2 Small Call Center
    • 1.4.3 Medium Call Center
    • 1.4.4 Large Call Center
  • 1.5 Global Call Center Headsets Market Size & Forecast
    • 1.5.1 Global Call Center Headsets Consumption Value (2019 & 2023 & 2030)
    • 1.5.2 Global Call Center Headsets Sales Quantity (2019-2030)
    • 1.5.3 Global Call Center Headsets Average Price (2019-2030)

2 Manufacturers Profiles

  • 2.1 Jabra (GN Group)
    • 2.1.1 Jabra (GN Group) Details
    • 2.1.2 Jabra (GN Group) Major Business
    • 2.1.3 Jabra (GN Group) Call Center Headsets Product and Services
    • 2.1.4 Jabra (GN Group) Call Center Headsets Sales Quantity, Average Price, Revenue, Gross Margin and Market Share (2019-2024)
    • 2.1.5 Jabra (GN Group) Recent Developments/Updates
  • 2.2 Plantronics
    • 2.2.1 Plantronics Details
    • 2.2.2 Plantronics Major Business
    • 2.2.3 Plantronics Call Center Headsets Product and Services
    • 2.2.4 Plantronics Call Center Headsets Sales Quantity, Average Price, Revenue, Gross Margin and Market Share (2019-2024)
    • 2.2.5 Plantronics Recent Developments/Updates
  • 2.3 Sennheiser
    • 2.3.1 Sennheiser Details
    • 2.3.2 Sennheiser Major Business
    • 2.3.3 Sennheiser Call Center Headsets Product and Services
    • 2.3.4 Sennheiser Call Center Headsets Sales Quantity, Average Price, Revenue, Gross Margin and Market Share (2019-2024)
    • 2.3.5 Sennheiser Recent Developments/Updates
  • 2.4 Logitech
    • 2.4.1 Logitech Details
    • 2.4.2 Logitech Major Business
    • 2.4.3 Logitech Call Center Headsets Product and Services
    • 2.4.4 Logitech Call Center Headsets Sales Quantity, Average Price, Revenue, Gross Margin and Market Share (2019-2024)
    • 2.4.5 Logitech Recent Developments/Updates
  • 2.5 Avaya
    • 2.5.1 Avaya Details
    • 2.5.2 Avaya Major Business
    • 2.5.3 Avaya Call Center Headsets Product and Services
    • 2.5.4 Avaya Call Center Headsets Sales Quantity, Average Price, Revenue, Gross Margin and Market Share (2019-2024)
    • 2.5.5 Avaya Recent Developments/Updates
  • 2.6 Mpow
    • 2.6.1 Mpow Details
    • 2.6.2 Mpow Major Business
    • 2.6.3 Mpow Call Center Headsets Product and Services
    • 2.6.4 Mpow Call Center Headsets Sales Quantity, Average Price, Revenue, Gross Margin and Market Share (2019-2024)
    • 2.6.5 Mpow Recent Developments/Updates
  • 2.7 JPL
    • 2.7.1 JPL Details
    • 2.7.2 JPL Major Business
    • 2.7.3 JPL Call Center Headsets Product and Services
    • 2.7.4 JPL Call Center Headsets Sales Quantity, Average Price, Revenue, Gross Margin and Market Share (2019-2024)
    • 2.7.5 JPL Recent Developments/Updates
  • 2.8 HP
    • 2.8.1 HP Details
    • 2.8.2 HP Major Business
    • 2.8.3 HP Call Center Headsets Product and Services
    • 2.8.4 HP Call Center Headsets Sales Quantity, Average Price, Revenue, Gross Margin and Market Share (2019-2024)
    • 2.8.5 HP Recent Developments/Updates
  • 2.9 Koss
    • 2.9.1 Koss Details
    • 2.9.2 Koss Major Business
    • 2.9.3 Koss Call Center Headsets Product and Services
    • 2.9.4 Koss Call Center Headsets Sales Quantity, Average Price, Revenue, Gross Margin and Market Share (2019-2024)
    • 2.9.5 Koss Recent Developments/Updates
  • 2.10 Cisco
    • 2.10.1 Cisco Details
    • 2.10.2 Cisco Major Business
    • 2.10.3 Cisco Call Center Headsets Product and Services
    • 2.10.4 Cisco Call Center Headsets Sales Quantity, Average Price, Revenue, Gross Margin and Market Share (2019-2024)
    • 2.10.5 Cisco Recent Developments/Updates
  • 2.11 V7 (Ingram Micro)
    • 2.11.1 V7 (Ingram Micro) Details
    • 2.11.2 V7 (Ingram Micro) Major Business
    • 2.11.3 V7 (Ingram Micro) Call Center Headsets Product and Services
    • 2.11.4 V7 (Ingram Micro) Call Center Headsets Sales Quantity, Average Price, Revenue, Gross Margin and Market Share (2019-2024)
    • 2.11.5 V7 (Ingram Micro) Recent Developments/Updates
  • 2.12 Shenzhen Calltel
    • 2.12.1 Shenzhen Calltel Details
    • 2.12.2 Shenzhen Calltel Major Business
    • 2.12.3 Shenzhen Calltel Call Center Headsets Product and Services
    • 2.12.4 Shenzhen Calltel Call Center Headsets Sales Quantity, Average Price, Revenue, Gross Margin and Market Share (2019-2024)
    • 2.12.5 Shenzhen Calltel Recent Developments/Updates
  • 2.13 Xiamen Mairdi Electronic Technology
    • 2.13.1 Xiamen Mairdi Electronic Technology Details
    • 2.13.2 Xiamen Mairdi Electronic Technology Major Business
    • 2.13.3 Xiamen Mairdi Electronic Technology Call Center Headsets Product and Services
    • 2.13.4 Xiamen Mairdi Electronic Technology Call Center Headsets Sales Quantity, Average Price, Revenue, Gross Margin and Market Share (2019-2024)
    • 2.13.5 Xiamen Mairdi Electronic Technology Recent Developments/Updates
  • 2.14 Yealink
    • 2.14.1 Yealink Details
    • 2.14.2 Yealink Major Business
    • 2.14.3 Yealink Call Center Headsets Product and Services
    • 2.14.4 Yealink Call Center Headsets Sales Quantity, Average Price, Revenue, Gross Margin and Market Share (2019-2024)
    • 2.14.5 Yealink Recent Developments/Updates
  • 2.15 Hion
    • 2.15.1 Hion Details
    • 2.15.2 Hion Major Business
    • 2.15.3 Hion Call Center Headsets Product and Services
    • 2.15.4 Hion Call Center Headsets Sales Quantity, Average Price, Revenue, Gross Margin and Market Share (2019-2024)
    • 2.15.5 Hion Recent Developments/Updates
  • 2.16 Shenzhen Wantek Technology
    • 2.16.1 Shenzhen Wantek Technology Details
    • 2.16.2 Shenzhen Wantek Technology Major Business
    • 2.16.3 Shenzhen Wantek Technology Call Center Headsets Product and Services
    • 2.16.4 Shenzhen Wantek Technology Call Center Headsets Sales Quantity, Average Price, Revenue, Gross Margin and Market Share (2019-2024)
    • 2.16.5 Shenzhen Wantek Technology Recent Developments/Updates

3 Competitive Environment: Call Center Headsets by Manufacturer

  • 3.1 Global Call Center Headsets Sales Quantity by Manufacturer (2019-2024)
  • 3.2 Global Call Center Headsets Revenue by Manufacturer (2019-2024)
  • 3.3 Global Call Center Headsets Average Price by Manufacturer (2019-2024)
  • 3.4 Market Share Analysis (2023)
    • 3.4.1 Producer Shipments of Call Center Headsets by Manufacturer Revenue ($MM) and Market Share (%): 2023
    • 3.4.2 Top 3 Call Center Headsets Manufacturer Market Share in 2023
    • 3.4.3 Top 6 Call Center Headsets Manufacturer Market Share in 2023
  • 3.5 Call Center Headsets Market: Overall Company Footprint Analysis
    • 3.5.1 Call Center Headsets Market: Region Footprint
    • 3.5.2 Call Center Headsets Market: Company Product Type Footprint
    • 3.5.3 Call Center Headsets Market: Company Product Application Footprint
  • 3.6 New Market Entrants and Barriers to Market Entry
  • 3.7 Mergers, Acquisition, Agreements, and Collaborations

4 Consumption Analysis by Region

  • 4.1 Global Call Center Headsets Market Size by Region
    • 4.1.1 Global Call Center Headsets Sales Quantity by Region (2019-2030)
    • 4.1.2 Global Call Center Headsets Consumption Value by Region (2019-2030)
    • 4.1.3 Global Call Center Headsets Average Price by Region (2019-2030)
  • 4.2 North America Call Center Headsets Consumption Value (2019-2030)
  • 4.3 Europe Call Center Headsets Consumption Value (2019-2030)
  • 4.4 Asia-Pacific Call Center Headsets Consumption Value (2019-2030)
  • 4.5 South America Call Center Headsets Consumption Value (2019-2030)
  • 4.6 Middle East & Africa Call Center Headsets Consumption Value (2019-2030)

5 Market Segment by Type

  • 5.1 Global Call Center Headsets Sales Quantity by Type (2019-2030)
  • 5.2 Global Call Center Headsets Consumption Value by Type (2019-2030)
  • 5.3 Global Call Center Headsets Average Price by Type (2019-2030)

6 Market Segment by End User

  • 6.1 Global Call Center Headsets Sales Quantity by End User (2019-2030)
  • 6.2 Global Call Center Headsets Consumption Value by End User (2019-2030)
  • 6.3 Global Call Center Headsets Average Price by End User (2019-2030)

7 North America

  • 7.1 North America Call Center Headsets Sales Quantity by Type (2019-2030)
  • 7.2 North America Call Center Headsets Sales Quantity by End User (2019-2030)
  • 7.3 North America Call Center Headsets Market Size by Country
    • 7.3.1 North America Call Center Headsets Sales Quantity by Country (2019-2030)
    • 7.3.2 North America Call Center Headsets Consumption Value by Country (2019-2030)
    • 7.3.3 United States Market Size and Forecast (2019-2030)
    • 7.3.4 Canada Market Size and Forecast (2019-2030)
    • 7.3.5 Mexico Market Size and Forecast (2019-2030)

8 Europe

  • 8.1 Europe Call Center Headsets Sales Quantity by Type (2019-2030)
  • 8.2 Europe Call Center Headsets Sales Quantity by End User (2019-2030)
  • 8.3 Europe Call Center Headsets Market Size by Country
    • 8.3.1 Europe Call Center Headsets Sales Quantity by Country (2019-2030)
    • 8.3.2 Europe Call Center Headsets Consumption Value by Country (2019-2030)
    • 8.3.3 Germany Market Size and Forecast (2019-2030)
    • 8.3.4 France Market Size and Forecast (2019-2030)
    • 8.3.5 United Kingdom Market Size and Forecast (2019-2030)
    • 8.3.6 Russia Market Size and Forecast (2019-2030)
    • 8.3.7 Italy Market Size and Forecast (2019-2030)

9 Asia-Pacific

  • 9.1 Asia-Pacific Call Center Headsets Sales Quantity by Type (2019-2030)
  • 9.2 Asia-Pacific Call Center Headsets Sales Quantity by End User (2019-2030)
  • 9.3 Asia-Pacific Call Center Headsets Market Size by Region
    • 9.3.1 Asia-Pacific Call Center Headsets Sales Quantity by Region (2019-2030)
    • 9.3.2 Asia-Pacific Call Center Headsets Consumption Value by Region (2019-2030)
    • 9.3.3 China Market Size and Forecast (2019-2030)
    • 9.3.4 Japan Market Size and Forecast (2019-2030)
    • 9.3.5 South Korea Market Size and Forecast (2019-2030)
    • 9.3.6 India Market Size and Forecast (2019-2030)
    • 9.3.7 Southeast Asia Market Size and Forecast (2019-2030)
    • 9.3.8 Australia Market Size and Forecast (2019-2030)

10 South America

  • 10.1 South America Call Center Headsets Sales Quantity by Type (2019-2030)
  • 10.2 South America Call Center Headsets Sales Quantity by End User (2019-2030)
  • 10.3 South America Call Center Headsets Market Size by Country
    • 10.3.1 South America Call Center Headsets Sales Quantity by Country (2019-2030)
    • 10.3.2 South America Call Center Headsets Consumption Value by Country (2019-2030)
    • 10.3.3 Brazil Market Size and Forecast (2019-2030)
    • 10.3.4 Argentina Market Size and Forecast (2019-2030)

11 Middle East & Africa

  • 11.1 Middle East & Africa Call Center Headsets Sales Quantity by Type (2019-2030)
  • 11.2 Middle East & Africa Call Center Headsets Sales Quantity by End User (2019-2030)
  • 11.3 Middle East & Africa Call Center Headsets Market Size by Country
    • 11.3.1 Middle East & Africa Call Center Headsets Sales Quantity by Country (2019-2030)
    • 11.3.2 Middle East & Africa Call Center Headsets Consumption Value by Country (2019-2030)
    • 11.3.3 Turkey Market Size and Forecast (2019-2030)
    • 11.3.4 Egypt Market Size and Forecast (2019-2030)
    • 11.3.5 Saudi Arabia Market Size and Forecast (2019-2030)
    • 11.3.6 South Africa Market Size and Forecast (2019-2030)

12 Market Dynamics

  • 12.1 Call Center Headsets Market Drivers
  • 12.2 Call Center Headsets Market Restraints
  • 12.3 Call Center Headsets Trends Analysis
  • 12.4 Porters Five Forces Analysis
    • 12.4.1 Threat of New Entrants
    • 12.4.2 Bargaining Power of Suppliers
    • 12.4.3 Bargaining Power of Buyers
    • 12.4.4 Threat of Substitutes
    • 12.4.5 Competitive Rivalry

13 Raw Material and Industry Chain

  • 13.1 Raw Material of Call Center Headsets and Key Manufacturers
  • 13.2 Manufacturing Costs Percentage of Call Center Headsets
  • 13.3 Call Center Headsets Production Process
  • 13.4 Industry Value Chain Analysis

14 Shipments by Distribution Channel

  • 14.1 Sales Channel
    • 14.1.1 Direct to End-User
    • 14.1.2 Distributors
  • 14.2 Call Center Headsets Typical Distributors
  • 14.3 Call Center Headsets Typical Customers

15 Research Findings and Conclusion

    16 Appendix

    • 16.1 Methodology
    • 16.2 Research Process and Data Source

    Summary:
    Get latest Market Research Reports on Call Center Headsets. Industry analysis & Market Report on Call Center Headsets is a syndicated market report, published as Global Call Center Headsets Market 2024 by Manufacturers, Regions, Type and Application, Forecast to 2030. It is complete Research Study and Industry Analysis of Call Center Headsets market, to understand, Market Demand, Growth, trends analysis and Factor Influencing market.

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