Global Business Process Outsourcing (BPO) Market Size, Status and Forecast 2019-2025

1 Report Overview

• 1.1 Study Scope
• 1.2 Key Market Segments
• 1.3 Players Covered: Ranking by Business Process Outsourcing (BPO) Revenue
• 1.4 Market by Type
  • 1.4.1 Global Business Process Outsourcing (BPO) Market Size Growth Rate by Type: 2020 VS 2026
  • 1.4.2 Procurement
  • 1.4.3 F&A
  • 1.4.4 Customer Care
  • 1.4.5 Logistics
  • 1.4.6 Sales & Marketing
  • 1.4.7 Training
  • 1.4.8 Product Engineering
• 1.5 Market by Application
  • 1.5.1 Global Business Process Outsourcing (BPO) Market Share by Application: 2020 VS 2026
  • 1.5.2 BFSI
  • 1.5.3 Manufacturing
  • 1.5.4 Healthcare
  • 1.5.5 Retail
  • 1.5.6 Telecom
  • 1.5.7 Others
• 1.6 Study Objectives
• 1.7 Years Considered

2 Global Growth Trends

• 2.1 Global Business Process Outsourcing (BPO) Market Perspective (2015-2026)
• 2.2 Global Business Process Outsourcing (BPO) Growth Trends by Regions
  • 2.2.1 Business Process Outsourcing (BPO) Market Size by Regions: 2015 VS 2020 VS 2026
  • 2.2.2 Business Process Outsourcing (BPO) Historic Market Share by Regions (2015-2020)
  • 2.2.3 Business Process Outsourcing (BPO) Forecasted Market Size by Regions (2021-2026)
• 2.3 Industry Trends and Growth Strategy
  • 2.3.1 Market Top Trends
  • 2.3.2 Market Drivers
  • 2.3.3 Market Challenges
  • 2.3.4 Porter’s Five Forces Analysis
  • 2.3.5 Business Process Outsourcing (BPO) Market Growth Strategy
  • 2.3.6 Primary Interviews with Key Business Process Outsourcing (BPO) Players (Opinion Leaders)

3 Competition Landscape by Key Players

• 3.1 Global Top Business Process Outsourcing (BPO) Players by Market Size
  • 3.1.1 Global Top Business Process Outsourcing (BPO) Players by Revenue (2015-2020)
  • 3.1.2 Global Business Process Outsourcing (BPO) Revenue Market Share by Players (2015-2020)
  • 3.1.3 Global Business Process Outsourcing (BPO) Market Share by Company Type (Tier 1, Tier 2 and Tier 3)
• 3.2 Global Business Process Outsourcing (BPO) Market Concentration Ratio
  • 3.2.1 Global Business Process Outsourcing (BPO) Market Concentration Ratio (CR5 and HHI)
  • 3.2.2 Global Top 10 and Top 5 Companies by Business Process Outsourcing (BPO) Revenue in 2019
• 3.3 Business Process Outsourcing (BPO) Key Players Head office and Area Served
• 3.4 Key Players Business Process Outsourcing (BPO) Product Solution and Service
• 3.5 Date of Enter into Business Process Outsourcing (BPO) Market
• 3.6 Mergers & Acquisitions, Expansion Plans

4 Market Size by Type (2015-2026)

• 4.1 Global Business Process Outsourcing (BPO) Historic Market Size by Type (2015-2020)
• 4.2 Global Business Process Outsourcing (BPO) Forecasted Market Size by Type (2021-2026)

5 Market Size by Application (2015-2026)

• 5.1 Global Business Process Outsourcing (BPO) Market Size by Application (2015-2020)
• 5.2 Global Business Process Outsourcing (BPO) Forecasted Market Size by Application (2021-2026)

6 North America

• 6.1 North America Business Process Outsourcing (BPO) Market Size (2015-2020)
• 6.2 Business Process Outsourcing (BPO) Key Players in North America (2019-2020)
• 6.3 North America Business Process Outsourcing (BPO) Market Size by Type (2015-2020)
• 6.4 North America Business Process Outsourcing (BPO) Market Size by Application (2015-2020)

7 Europe

• 7.1 Europe Business Process Outsourcing (BPO) Market Size (2015-2020)
• 7.2 Business Process Outsourcing (BPO) Key Players in Europe (2019-2020)
• 7.3 Europe Business Process Outsourcing (BPO) Market Size by Type (2015-2020)
• 7.4 Europe Business Process Outsourcing (BPO) Market Size by Application (2015-2020)

8 China

• 8.1 China Business Process Outsourcing (BPO) Market Size (2015-2020)
• 8.2 Business Process Outsourcing (BPO) Key Players in China (2019-2020)
• 8.3 China Business Process Outsourcing (BPO) Market Size by Type (2015-2020)
• 8.4 China Business Process Outsourcing (BPO) Market Size by Application (2015-2020)

9 Japan

• 9.1 Japan Business Process Outsourcing (BPO) Market Size (2015-2020)
• 9.2 Business Process Outsourcing (BPO) Key Players in Japan (2019-2020)
• 9.3 Japan Business Process Outsourcing (BPO) Market Size by Type (2015-2020)
• 9.4 Japan Business Process Outsourcing (BPO) Market Size by Application (2015-2020)

10 Southeast Asia

• 10.1 Southeast Asia Business Process Outsourcing (BPO) Market Size (2015-2020)
• 10.2 Business Process Outsourcing (BPO) Key Players in Southeast Asia (2019-2020)
• 10.3 Southeast Asia Business Process Outsourcing (BPO) Market Size by Type (2015-2020)
• 10.4 Southeast Asia Business Process Outsourcing (BPO) Market Size by Application (2015-2020)

11 India

• 11.1 India Business Process Outsourcing (BPO) Market Size (2015-2020)
• 11.2 Business Process Outsourcing (BPO) Key Players in India (2019-2020)
• 11.3 India Business Process Outsourcing (BPO) Market Size by Type (2015-2020)
• 11.4 India Business Process Outsourcing (BPO) Market Size by Application (2015-2020)

12 Central & South America

• 12.1 Central & South America Business Process Outsourcing (BPO) Market Size (2015-2020)
• 12.2 Business Process Outsourcing (BPO) Key Players in Central & South America (2019-2020)
• 12.3 Central & South America Business Process Outsourcing (BPO) Market Size by Type (2015-2020)
• 12.4 Central & South America Business Process Outsourcing (BPO) Market Size by Application (2015-2020)

13 Key Players Profiles

• 13.1 Accenture
  • 13.1.1 Accenture Company Details
  • 13.1.2 Accenture Business Overview
  • 13.1.3 Accenture Business Process Outsourcing (BPO) Introduction
  • 13.1.4 Accenture Revenue in Business Process Outsourcing (BPO) Business (2015-2020))
  • 13.1.5 Accenture Recent Development
• 13.2 Cognizant
  • 13.2.1 Cognizant Company Details
  • 13.2.2 Cognizant Business Overview
  • 13.2.3 Cognizant Business Process Outsourcing (BPO) Introduction
  • 13.2.4 Cognizant Revenue in Business Process Outsourcing (BPO) Business (2015-2020)
  • 13.2.5 Cognizant Recent Development
• 13.3 Genpact
  • 13.3.1 Genpact Company Details
  • 13.3.2 Genpact Business Overview
  • 13.3.3 Genpact Business Process Outsourcing (BPO) Introduction
  • 13.3.4 Genpact Revenue in Business Process Outsourcing (BPO) Business (2015-2020)
  • 13.3.5 Genpact Recent Development
• 13.4 IBM
  • 13.4.1 IBM Company Details
  • 13.4.2 IBM Business Overview
  • 13.4.3 IBM Business Process Outsourcing (BPO) Introduction
  • 13.4.4 IBM Revenue in Business Process Outsourcing (BPO) Business (2015-2020)
  • 13.4.5 IBM Recent Development
• 13.5 TCS
  • 13.5.1 TCS Company Details
  • 13.5.2 TCS Business Overview
  • 13.5.3 TCS Business Process Outsourcing (BPO) Introduction
  • 13.5.4 TCS Revenue in Business Process Outsourcing (BPO) Business (2015-2020)
  • 13.5.5 TCS Recent Development
• 13.6 HP
  • 13.6.1 HP Company Details
  • 13.6.2 HP Business Overview
  • 13.6.3 HP Business Process Outsourcing (BPO) Introduction
  • 13.6.4 HP Revenue in Business Process Outsourcing (BPO) Business (2015-2020)
  • 13.6.5 HP Recent Development
• 13.7 Tech Mahindra
  • 13.7.1 Tech Mahindra Company Details
  • 13.7.2 Tech Mahindra Business Overview
  • 13.7.3 Tech Mahindra Business Process Outsourcing (BPO) Introduction
  • 13.7.4 Tech Mahindra Revenue in Business Process Outsourcing (BPO) Business (2015-2020)
  • 13.7.5 Tech Mahindra Recent Development
• 13.8 Capgemini
  • 13.8.1 Capgemini Company Details
  • 13.8.2 Capgemini Business Overview
  • 13.8.3 Capgemini Business Process Outsourcing (BPO) Introduction
  • 13.8.4 Capgemini Revenue in Business Process Outsourcing (BPO) Business (2015-2020)
  • 13.8.5 Capgemini Recent Development
• 13.9 Wipro
  • 13.9.1 Wipro Company Details
  • 13.9.2 Wipro Business Overview
  • 13.9.3 Wipro Business Process Outsourcing (BPO) Introduction
  • 13.9.4 Wipro Revenue in Business Process Outsourcing (BPO) Business (2015-2020)
  • 13.9.5 Wipro Recent Development
• 13.10 EXL
  • 13.10.1 EXL Company Details
  • 13.10.2 EXL Business Overview
  • 13.10.3 EXL Business Process Outsourcing (BPO) Introduction
  • 13.10.4 EXL Revenue in Business Process Outsourcing (BPO) Business (2015-2020)
  • 13.10.5 EXL Recent Development
• 13.11 NTT DATA(Dell)
  • 10.11.1 NTT DATA(Dell) Company Details
  • 10.11.2 NTT DATA(Dell) Business Overview
  • 10.11.3 NTT DATA(Dell) Business Process Outsourcing (BPO) Introduction
  • 10.11.4 NTT DATA(Dell) Revenue in Business Process Outsourcing (BPO) Business (2015-2020)
  • 10.11.5 NTT DATA(Dell) Recent Development
• 13.12 WNS Global
  • 10.12.1 WNS Global Company Details
  • 10.12.2 WNS Global Business Overview
  • 10.12.3 WNS Global Business Process Outsourcing (BPO) Introduction
  • 10.12.4 WNS Global Revenue in Business Process Outsourcing (BPO) Business (2015-2020)
  • 10.12.5 WNS Global Recent Development
• 13.13 Concentrix
  • 10.13.1 Concentrix Company Details
  • 10.13.2 Concentrix Business Overview
  • 10.13.3 Concentrix Business Process Outsourcing (BPO) Introduction
  • 10.13.4 Concentrix Revenue in Business Process Outsourcing (BPO) Business (2015-2020)
  • 10.13.5 Concentrix Recent Development
• 13.14 Infosys
  • 10.14.1 Infosys Company Details
  • 10.14.2 Infosys Business Overview
  • 10.14.3 Infosys Business Process Outsourcing (BPO) Introduction
  • 10.14.4 Infosys Revenue in Business Process Outsourcing (BPO) Business (2015-2020)
  • 10.14.5 Infosys Recent Development
• 13.15 Mu Sigma
  • 10.15.1 Mu Sigma Company Details
  • 10.15.2 Mu Sigma Business Overview
  • 10.15.3 Mu Sigma Business Process Outsourcing (BPO) Introduction
  • 10.15.4 Mu Sigma Revenue in Business Process Outsourcing (BPO) Business (2015-2020)
  • 10.15.5 Mu Sigma Recent Development
• 13.16 Aegis
  • 10.16.1 Aegis Company Details
  • 10.16.2 Aegis Business Overview
  • 10.16.3 Aegis Business Process Outsourcing (BPO) Introduction
  • 10.16.4 Aegis Revenue in Business Process Outsourcing (BPO) Business (2015-2020)
  • 10.16.5 Aegis Recent Development

14 Analyst's Viewpoints/Conclusions

15 Appendix

• 15.1 Research Methodology
  • 15.1.1 Methodology/Research Approach
  • 15.1.2 Data Source
• 15.2 Disclaimer