Global BPO and ITO Services Market Size, Status and Forecast 2021-2027

1 Report Overview

• 1.1 Study Scope
• 1.2 Market Analysis by Type
  • 1.2.1 Global BPO and ITO Services Market Size Growth Rate by Type: 2016 VS 2021 VS 2027
  • 1.2.2 Business Process Outsourcing
  • 1.2.3 Infrastructure & Operations Services
• 1.3 Market by Application
  • 1.3.1 Global BPO and ITO Services Market Share by Application: 2016 VS 2021 VS 2027
  • 1.3.2 Banking, Financial Services, and Insurance (BFSI)
  • 1.3.3 Healthcare
  • 1.3.4 Manufacturing
  • 1.3.5 IT & Telecommunication
  • 1.3.6 Retail
  • 1.3.7 Others
• 1.4 Study Objectives
• 1.5 Years Considered

2 Global Growth Trends

• 2.1 Global BPO and ITO Services Market Perspective (2016-2027)
• 2.2 BPO and ITO Services Growth Trends by Regions
  • 2.2.1 BPO and ITO Services Market Size by Regions: 2016 VS 2021 VS 2027
  • 2.2.2 BPO and ITO Services Historic Market Share by Regions (2016-2021)
  • 2.2.3 BPO and ITO Services Forecasted Market Size by Regions (2022-2027)
• 2.3 BPO and ITO Services Industry Dynamic
  • 2.3.1 BPO and ITO Services Market Trends
  • 2.3.2 BPO and ITO Services Market Drivers
  • 2.3.3 BPO and ITO Services Market Challenges
  • 2.3.4 BPO and ITO Services Market Restraints

3 Competition Landscape by Key Players

• 3.1 Global Top BPO and ITO Services Players by Revenue
  • 3.1.1 Global Top BPO and ITO Services Players by Revenue (2016-2021)
  • 3.1.2 Global BPO and ITO Services Revenue Market Share by Players (2016-2021)
• 3.2 Global BPO and ITO Services Market Share by Company Type (Tier 1, Tier 2 and Tier 3)
• 3.3 Players Covered: Ranking by BPO and ITO Services Revenue
• 3.4 Global BPO and ITO Services Market Concentration Ratio
  • 3.4.1 Global BPO and ITO Services Market Concentration Ratio (CR5 and HHI)
  • 3.4.2 Global Top 10 and Top 5 Companies by BPO and ITO Services Revenue in 2020
• 3.5 BPO and ITO Services Key Players Head office and Area Served
• 3.6 Key Players BPO and ITO Services Product Solution and Service
• 3.7 Date of Enter into BPO and ITO Services Market
• 3.8 Mergers & Acquisitions, Expansion Plans

4 BPO and ITO Services Breakdown Data by Type

• 4.1 Global BPO and ITO Services Historic Market Size by Type (2016-2021)
• 4.2 Global BPO and ITO Services Forecasted Market Size by Type (2022-2027)

5 BPO and ITO Services Breakdown Data by Application

• 5.1 Global BPO and ITO Services Historic Market Size by Application (2016-2021)
• 5.2 Global BPO and ITO Services Forecasted Market Size by Application (2022-2027)

6 North America

• 6.1 North America BPO and ITO Services Market Size (2016-2027)
• 6.2 North America BPO and ITO Services Market Size by Type
  • 6.2.1 North America BPO and ITO Services Market Size by Type (2016-2021)
  • 6.2.2 North America BPO and ITO Services Market Size by Type (2022-2027)
  • 6.2.3 North America BPO and ITO Services Market Size by Type (2016-2027)
• 6.3 North America BPO and ITO Services Market Size by Application
  • 6.3.1 North America BPO and ITO Services Market Size by Application (2016-2021)
  • 6.3.2 North America BPO and ITO Services Market Size by Application (2022-2027)
  • 6.3.3 North America BPO and ITO Services Market Size by Application (2016-2027)
• 6.4 North America BPO and ITO Services Market Size by Country
  • 6.4.1 North America BPO and ITO Services Market Size by Country (2016-2021)
  • 6.4.2 North America BPO and ITO Services Market Size by Country (2022-2027)
  • 6.4.3 United States
  • 6.4.3 Canada

7 Europe

• 7.1 Europe BPO and ITO Services Market Size (2016-2027)
• 7.2 Europe BPO and ITO Services Market Size by Type
  • 7.2.1 Europe BPO and ITO Services Market Size by Type (2016-2021)
  • 7.2.2 Europe BPO and ITO Services Market Size by Type (2022-2027)
  • 7.2.3 Europe BPO and ITO Services Market Size by Type (2016-2027)
• 7.3 Europe BPO and ITO Services Market Size by Application
  • 7.3.1 Europe BPO and ITO Services Market Size by Application (2016-2021)
  • 7.3.2 Europe BPO and ITO Services Market Size by Application (2022-2027)
  • 7.3.3 Europe BPO and ITO Services Market Size by Application (2016-2027)
• 7.4 Europe BPO and ITO Services Market Size by Country
  • 7.4.1 Europe BPO and ITO Services Market Size by Country (2016-2021)
  • 7.4.2 Europe BPO and ITO Services Market Size by Country (2022-2027)
  • 7.4.3 Germany
  • 7.4.4 France
  • 7.4.5 U.K.
  • 7.4.6 Italy
  • 7.4.7 Russia
  • 7.4.8 Nordic

8 Asia-Pacific

• 8.1 Asia-Pacific BPO and ITO Services Market Size (2016-2027)
• 8.2 Asia-Pacific BPO and ITO Services Market Size by Type
  • 8.2.1 Asia-Pacific BPO and ITO Services Market Size by Type (2016-2021)
  • 8.2.2 Asia-Pacific BPO and ITO Services Market Size by Type (2022-2027)
  • 8.2.3 Asia-Pacific BPO and ITO Services Market Size by Type (2016-2027)
• 8.3 Asia-Pacific BPO and ITO Services Market Size by Application
  • 8.3.1 Asia-Pacific BPO and ITO Services Market Size by Application (2016-2021)
  • 8.3.2 Asia-Pacific BPO and ITO Services Market Size by Application (2022-2027)
  • 8.3.3 Asia-Pacific BPO and ITO Services Market Size by Application (2016-2027)
• 8.4 Asia-Pacific BPO and ITO Services Market Size by Region
  • 8.4.1 Asia-Pacific BPO and ITO Services Market Size by Region (2016-2021)
  • 8.4.2 Asia-Pacific BPO and ITO Services Market Size by Region (2022-2027)
  • 8.4.3 China
  • 8.4.4 Japan
  • 8.4.5 South Korea
  • 8.4.6 Southeast Asia
  • 8.4.7 India
  • 8.4.8 Australia

9 Latin America

• 9.1 Latin America BPO and ITO Services Market Size (2016-2027)
• 9.2 Latin America BPO and ITO Services Market Size by Type
  • 9.2.1 Latin America BPO and ITO Services Market Size by Type (2016-2021)
  • 9.2.2 Latin America BPO and ITO Services Market Size by Type (2022-2027)
  • 9.2.3 Latin America BPO and ITO Services Market Size by Type (2016-2027)
• 9.3 Latin America BPO and ITO Services Market Size by Application
  • 9.3.1 Latin America BPO and ITO Services Market Size by Application (2016-2021)
  • 9.3.2 Latin America BPO and ITO Services Market Size by Application (2022-2027)
  • 9.3.3 Latin America BPO and ITO Services Market Size by Application (2016-2027)
• 9.4 Latin America BPO and ITO Services Market Size by Country
  • 9.4.1 Latin America BPO and ITO Services Market Size by Country (2016-2021)
  • 9.4.2 Latin America BPO and ITO Services Market Size by Country (2022-2027)
  • 9.4.3 Mexico
  • 9.4.4 Brazil

10 Middle East & Africa

• 10.1 Middle East & Africa BPO and ITO Services Market Size (2016-2027)
• 10.2 Middle East & Africa BPO and ITO Services Market Size by Type
  • 10.2.1 Middle East & Africa BPO and ITO Services Market Size by Type (2016-2021)
  • 10.2.2 Middle East & Africa BPO and ITO Services Market Size by Type (2022-2027)
  • 10.2.3 Middle East & Africa BPO and ITO Services Market Size by Type (2016-2027)
• 10.3 Middle East & Africa BPO and ITO Services Market Size by Application
  • 10.3.1 Middle East & Africa BPO and ITO Services Market Size by Application (2016-2021)
  • 10.3.2 Middle East & Africa BPO and ITO Services Market Size by Application (2022-2027)
  • 10.3.3 Middle East & Africa BPO and ITO Services Market Size by Application (2016-2027)
• 10.4 Middle East & Africa BPO and ITO Services Market Size by Country
  • 10.4.1 Middle East & Africa BPO and ITO Services Market Size by Country (2016-2021)
  • 10.4.2 Middle East & Africa BPO and ITO Services Market Size by Country (2022-2027)
  • 10.4.3 Turkey
  • 10.4.4 Saudi Arabia
  • 10.4.5 UAE

11 Key Players Profiles

• 11.1 Accenture
  • 11.1.1 Accenture Company Details
  • 11.1.2 Accenture Business Overview
  • 11.1.3 Accenture BPO and ITO Services Introduction
  • 11.1.4 Accenture Revenue in BPO and ITO Services Business (2016-2021)
  • 11.1.5 Accenture Recent Development
• 11.2 Triniter
  • 11.2.1 Triniter Company Details
  • 11.2.2 Triniter Business Overview
  • 11.2.3 Triniter BPO and ITO Services Introduction
  • 11.2.4 Triniter Revenue in BPO and ITO Services Business (2016-2021)
  • 11.2.5 Triniter Recent Development
• 11.3 IBM
  • 11.3.1 IBM Company Details
  • 11.3.2 IBM Business Overview
  • 11.3.3 IBM BPO and ITO Services Introduction
  • 11.3.4 IBM Revenue in BPO and ITO Services Business (2016-2021)
  • 11.3.5 IBM Recent Development
• 11.4 Cognizant
  • 11.4.1 Cognizant Company Details
  • 11.4.2 Cognizant Business Overview
  • 11.4.3 Cognizant BPO and ITO Services Introduction
  • 11.4.4 Cognizant Revenue in BPO and ITO Services Business (2016-2021)
  • 11.4.5 Cognizant Recent Development
• 11.5 Concentrix
  • 11.5.1 Concentrix Company Details
  • 11.5.2 Concentrix Business Overview
  • 11.5.3 Concentrix BPO and ITO Services Introduction
  • 11.5.4 Concentrix Revenue in BPO and ITO Services Business (2016-2021)
  • 11.5.5 Concentrix Recent Development
• 11.6 Wipro Technologies
  • 11.6.1 Wipro Technologies Company Details
  • 11.6.2 Wipro Technologies Business Overview
  • 11.6.3 Wipro Technologies BPO and ITO Services Introduction
  • 11.6.4 Wipro Technologies Revenue in BPO and ITO Services Business (2016-2021)
  • 11.6.5 Wipro Technologies Recent Development
• 11.7 Genpact
  • 11.7.1 Genpact Company Details
  • 11.7.2 Genpact Business Overview
  • 11.7.3 Genpact BPO and ITO Services Introduction
  • 11.7.4 Genpact Revenue in BPO and ITO Services Business (2016-2021)
  • 11.7.5 Genpact Recent Development
• 11.8 ADP
  • 11.8.1 ADP Company Details
  • 11.8.2 ADP Business Overview
  • 11.8.3 ADP BPO and ITO Services Introduction
  • 11.8.4 ADP Revenue in BPO and ITO Services Business (2016-2021)
  • 11.8.5 ADP Recent Development
• 11.9 EXL Service
  • 11.9.1 EXL Service Company Details
  • 11.9.2 EXL Service Business Overview
  • 11.9.3 EXL Service BPO and ITO Services Introduction
  • 11.9.4 EXL Service Revenue in BPO and ITO Services Business (2016-2021)
  • 11.9.5 EXL Service Recent Development
• 11.10 Invensis
  • 11.10.1 Invensis Company Details
  • 11.10.2 Invensis Business Overview
  • 11.10.3 Invensis BPO and ITO Services Introduction
  • 11.10.4 Invensis Revenue in BPO and ITO Services Business (2016-2021)
  • 11.10.5 Invensis Recent Development
• 11.11 SunTec India
  • 11.11.1 SunTec India Company Details
  • 11.11.2 SunTec India Business Overview
  • 11.11.3 SunTec India BPO and ITO Services Introduction
  • 11.11.4 SunTec India Revenue in BPO and ITO Services Business (2016-2021)
  • 11.11.5 SunTec India Recent Development
• 11.12 Intetics
  • 11.12.1 Intetics Company Details
  • 11.12.2 Intetics Business Overview
  • 11.12.3 Intetics BPO and ITO Services Introduction
  • 11.12.4 Intetics Revenue in BPO and ITO Services Business (2016-2021)
  • 11.12.5 Intetics Recent Development
• 11.13 Unity Communications
  • 11.13.1 Unity Communications Company Details
  • 11.13.2 Unity Communications Business Overview
  • 11.13.3 Unity Communications BPO and ITO Services Introduction
  • 11.13.4 Unity Communications Revenue in BPO and ITO Services Business (2016-2021)
  • 11.13.5 Unity Communications Recent Development
• 11.14 Helpware
  • 11.14.1 Helpware Company Details
  • 11.14.2 Helpware Business Overview
  • 11.14.3 Helpware BPO and ITO Services Introduction
  • 11.14.4 Helpware Revenue in BPO and ITO Services Business (2016-2021)
  • 11.14.5 Helpware Recent Development
• 11.15 Plaxonic Technologies
  • 11.15.1 Plaxonic Technologies Company Details
  • 11.15.2 Plaxonic Technologies Business Overview
  • 11.15.3 Plaxonic Technologies BPO and ITO Services Introduction
  • 11.15.4 Plaxonic Technologies Revenue in BPO and ITO Services Business (2016-2021)
  • 11.15.5 Plaxonic Technologies Recent Development
• 11.16 Octopus Tech
  • 11.16.1 Octopus Tech Company Details
  • 11.16.2 Octopus Tech Business Overview
  • 11.16.3 Octopus Tech BPO and ITO Services Introduction
  • 11.16.4 Octopus Tech Revenue in BPO and ITO Services Business (2016-2021)
  • 11.16.5 Octopus Tech Recent Development
• 11.17 HCL Technologies
  • 11.17.1 HCL Technologies Company Details
  • 11.17.2 HCL Technologies Business Overview
  • 11.17.3 HCL Technologies BPO and ITO Services Introduction
  • 11.17.4 HCL Technologies Revenue in BPO and ITO Services Business (2016-2021)
  • 11.17.5 HCL Technologies Recent Development
• 11.18 TCS
  • 11.18.1 TCS Company Details
  • 11.18.2 TCS Business Overview
  • 11.18.3 TCS BPO and ITO Services Introduction
  • 11.18.4 TCS Revenue in BPO and ITO Services Business (2016-2021)
  • 11.18.5 TCS Recent Development
• 11.18 Sciencesoft
  • 11.25.1 Sciencesoft Company Details
  • 11.25.2 Sciencesoft Business Overview
  • 11.25.3 Sciencesoft BPO and ITO Services Introduction
  • 11.25.4 Sciencesoft Revenue in BPO and ITO Services Business (2016-2021)
  • 11.25.5 Sciencesoft Recent Development
• 11.20 Infosys Technologies
  • 11.20.1 Infosys Technologies Company Details
  • 11.20.2 Infosys Technologies Business Overview
  • 11.20.3 Infosys Technologies BPO and ITO Services Introduction
  • 11.20.4 Infosys Technologies Revenue in BPO and ITO Services Business (2016-2021)
  • 11.20.5 Infosys Technologies Recent Development
• 11.21 Capgemini
  • 11.21.1 Capgemini Company Details
  • 11.21.2 Capgemini Business Overview
  • 11.21.3 Capgemini BPO and ITO Services Introduction
  • 11.21.4 Capgemini Revenue in BPO and ITO Services Business (2016-2021)
  • 11.21.5 Capgemini Recent Development
• 11.22 ISS
  • 11.22.1 ISS Company Details
  • 11.22.2 ISS Business Overview
  • 11.22.3 ISS BPO and ITO Services Introduction
  • 11.22.4 ISS Revenue in BPO and ITO Services Business (2016-2021)
  • 11.22.5 ISS Recent Development
• 11.23 CSC—Computer Sciences Corporation
  • 11.23.1 CSC—Computer Sciences Corporation Company Details
  • 11.23.2 CSC—Computer Sciences Corporation Business Overview
  • 11.23.3 CSC—Computer Sciences Corporation BPO and ITO Services Introduction
  • 11.23.4 CSC—Computer Sciences Corporation Revenue in BPO and ITO Services Business (2016-2021)
  • 11.23.5 CSC—Computer Sciences Corporation Recent Development
• 11.24 Sodexo
  • 11.24.1 Sodexo Company Details
  • 11.24.2 Sodexo Business Overview
  • 11.24.3 Sodexo BPO and ITO Services Introduction
  • 11.24.4 Sodexo Revenue in BPO and ITO Services Business (2016-2021)
  • 11.24.5 Sodexo Recent Development
• 11.25 Colliers International
  • 11.25.1 Colliers International Company Details
  • 11.25.2 Colliers International Business Overview
  • 11.25.3 Colliers International BPO and ITO Services Introduction
  • 11.25.4 Colliers International Revenue in BPO and ITO Services Business (2016-2021)
  • 11.25.5 Colliers International Recent Development
• 11.26 ACS—Affiliated Computer Services
  • 11.26.1 ACS—Affiliated Computer Services Company Details
  • 11.26.2 ACS—Affiliated Computer Services Business Overview
  • 11.26.3 ACS—Affiliated Computer Services BPO and ITO Services Introduction
  • 11.26.4 ACS—Affiliated Computer Services Revenue in BPO and ITO Services Business (2016-2021)
  • 11.26.5 ACS—Affiliated Computer Services Recent Development

12 Analyst's Viewpoints/Conclusions

13 Appendix

• 13.1 Research Methodology
  • 13.1.1 Methodology/Research Approach
  • 13.1.2 Data Source
• 13.2 Disclaimer