Global Backoffice Workforce Management Market Size, Status and Forecast 2020-2026

Table of Contents

1 Report Overview

• 1.1 Study Scope
• 1.2 Key Market Segments
• 1.3 Players Covered: Ranking by Backoffice Workforce Management Revenue
• 1.4 Market Analysis by Type
  • 1.4.1 Global Backoffice Workforce Management Market Size Growth Rate by Type: 2020 VS 2026
  • 1.4.2 Operation Visualizer
  • 1.4.3 Performance Management
  • 1.4.4 Back-Office Optimization
  • 1.4.5 Robotic Process Automation
  • 1.4.6 Desktop & Process Analytics
  • 1.4.7 Others
• 1.5 Market by Application
  • 1.5.1 Global Backoffice Workforce Management Market Share by Application: 2020 VS 2026
  • 1.5.2 IT & Telecommunication
  • 1.5.3 Retail & E-commerce
  • 1.5.4 Transportation
  • 1.5.5 Government
  • 1.5.6 Others
• 1.6 Study Objectives
• 1.7 Years Considered

2 Global Growth Trends by Regions

• 2.1 Backoffice Workforce Management Market Perspective (2015-2026)
• 2.2 Backoffice Workforce Management Growth Trends by Regions
  • 2.2.1 Backoffice Workforce Management Market Size by Regions: 2015 VS 2020 VS 2026
  • 2.2.2 Backoffice Workforce Management Historic Market Share by Regions (2015-2020)
  • 2.2.3 Backoffice Workforce Management Forecasted Market Size by Regions (2021-2026)
• 2.3 Industry Trends and Growth Strategy
  • 2.3.1 Market Top Trends
  • 2.3.2 Market Drivers
  • 2.3.3 Market Challenges
  • 2.3.4 Porter’s Five Forces Analysis
  • 2.3.5 Backoffice Workforce Management Market Growth Strategy
  • 2.3.6 Primary Interviews with Key Backoffice Workforce Management Players (Opinion Leaders)

3 Competition Landscape by Key Players

• 3.1 Global Top Backoffice Workforce Management Players by Market Size
  • 3.1.1 Global Top Backoffice Workforce Management Players by Revenue (2015-2020)
  • 3.1.2 Global Backoffice Workforce Management Revenue Market Share by Players (2015-2020)
  • 3.1.3 Global Backoffice Workforce Management Market Share by Company Type (Tier 1, Tier 2 and Tier 3)
• 3.2 Global Backoffice Workforce Management Market Concentration Ratio
  • 3.2.1 Global Backoffice Workforce Management Market Concentration Ratio (CR5 and HHI)
  • 3.2.2 Global Top 10 and Top 5 Companies by Backoffice Workforce Management Revenue in 2019
• 3.3 Backoffice Workforce Management Key Players Head office and Area Served
• 3.4 Key Players Backoffice Workforce Management Product Solution and Service
• 3.5 Date of Enter into Backoffice Workforce Management Market
• 3.6 Mergers & Acquisitions, Expansion Plans

4 Breakdown Data by Type (2015-2026)

• 4.1 Global Backoffice Workforce Management Historic Market Size by Type (2015-2020)
• 4.2 Global Backoffice Workforce Management Forecasted Market Size by Type (2021-2026)

5 Backoffice Workforce Management Breakdown Data by Application (2015-2026)

• 5.1 Global Backoffice Workforce Management Market Size by Application (2015-2020)
• 5.2 Global Backoffice Workforce Management Forecasted Market Size by Application (2021-2026)

6 North America

• 6.1 North America Backoffice Workforce Management Market Size (2015-2020)
• 6.2 Backoffice Workforce Management Key Players in North America (2019-2020)
• 6.3 North America Backoffice Workforce Management Market Size by Type (2015-2020)
• 6.4 North America Backoffice Workforce Management Market Size by Application (2015-2020)

7 Europe

• 7.1 Europe Backoffice Workforce Management Market Size (2015-2020)
• 7.2 Backoffice Workforce Management Key Players in Europe (2019-2020)
• 7.3 Europe Backoffice Workforce Management Market Size by Type (2015-2020)
• 7.4 Europe Backoffice Workforce Management Market Size by Application (2015-2020)

8 China

• 8.1 China Backoffice Workforce Management Market Size (2015-2020)
• 8.2 Backoffice Workforce Management Key Players in China (2019-2020)
• 8.3 China Backoffice Workforce Management Market Size by Type (2015-2020)
• 8.4 China Backoffice Workforce Management Market Size by Application (2015-2020)

9 Japan

• 9.1 Japan Backoffice Workforce Management Market Size (2015-2020)
• 9.2 Backoffice Workforce Management Key Players in Japan (2019-2020)
• 9.3 Japan Backoffice Workforce Management Market Size by Type (2015-2020)
• 9.4 Japan Backoffice Workforce Management Market Size by Application (2015-2020)

10 Southeast Asia

• 10.1 Southeast Asia Backoffice Workforce Management Market Size (2015-2020)
• 10.2 Backoffice Workforce Management Key Players in Southeast Asia (2019-2020)
• 10.3 Southeast Asia Backoffice Workforce Management Market Size by Type (2015-2020)
• 10.4 Southeast Asia Backoffice Workforce Management Market Size by Application (2015-2020)

11 India

• 11.1 India Backoffice Workforce Management Market Size (2015-2020)
• 11.2 Backoffice Workforce Management Key Players in India (2019-2020)
• 11.3 India Backoffice Workforce Management Market Size by Type (2015-2020)
• 11.4 India Backoffice Workforce Management Market Size by Application (2015-2020)

12 Central & South America

• 12.1 Central & South America Backoffice Workforce Management Market Size (2015-2020)
• 12.2 Backoffice Workforce Management Key Players in Central & South America (2019-2020)
• 12.3 Central & South America Backoffice Workforce Management Market Size by Type (2015-2020)
• 12.4 Central & South America Backoffice Workforce Management Market Size by Application (2015-2020)

13 Key Players Profiles

• 13.1 Monet Software
  • 13.1.1 Monet Software Company Details
  • 13.1.2 Monet Software Business Overview and Its Total Revenue
  • 13.1.3 Monet Software Backoffice Workforce Management Introduction
  • 13.1.4 Monet Software Revenue in Backoffice Workforce Management Business (2015-2020))
  • 13.1.5 Monet Software Recent Development
• 13.2 Verint System Inc
  • 13.2.1 Verint System Inc Company Details
  • 13.2.2 Verint System Inc Business Overview and Its Total Revenue
  • 13.2.3 Verint System Inc Backoffice Workforce Management Introduction
  • 13.2.4 Verint System Inc Revenue in Backoffice Workforce Management Business (2015-2020)
  • 13.2.5 Verint System Inc Recent Development
• 13.3 ActoiveOps Limited
  • 13.3.1 ActoiveOps Limited Company Details
  • 13.3.2 ActoiveOps Limited Business Overview and Its Total Revenue
  • 13.3.3 ActoiveOps Limited Backoffice Workforce Management Introduction
  • 13.3.4 ActoiveOps Limited Revenue in Backoffice Workforce Management Business (2015-2020)
  • 13.3.5 ActoiveOps Limited Recent Development
• 13.4 Calabrio
  • 13.4.1 Calabrio Company Details
  • 13.4.2 Calabrio Business Overview and Its Total Revenue
  • 13.4.3 Calabrio Backoffice Workforce Management Introduction
  • 13.4.4 Calabrio Revenue in Backoffice Workforce Management Business (2015-2020)
  • 13.4.5 Calabrio Recent Development
• 13.5 Aspect Software
  • 13.5.1 Aspect Software Company Details
  • 13.5.2 Aspect Software Business Overview and Its Total Revenue
  • 13.5.3 Aspect Software Backoffice Workforce Management Introduction
  • 13.5.4 Aspect Software Revenue in Backoffice Workforce Management Business (2015-2020)
  • 13.5.5 Aspect Software Recent Development
• 13.6 Cicero Inc
  • 13.6.1 Cicero Inc Company Details
  • 13.6.2 Cicero Inc Business Overview and Its Total Revenue
  • 13.6.3 Cicero Inc Backoffice Workforce Management Introduction
  • 13.6.4 Cicero Inc Revenue in Backoffice Workforce Management Business (2015-2020)
  • 13.6.5 Cicero Inc Recent Development
• 13.7 Teleopti
  • 13.7.1 Teleopti Company Details
  • 13.7.2 Teleopti Business Overview and Its Total Revenue
  • 13.7.3 Teleopti Backoffice Workforce Management Introduction
  • 13.7.4 Teleopti Revenue in Backoffice Workforce Management Business (2015-2020)
  • 13.7.5 Teleopti Recent Development
• 13.8 Intradiem
  • 13.8.1 Intradiem Company Details
  • 13.8.2 Intradiem Business Overview and Its Total Revenue
  • 13.8.3 Intradiem Backoffice Workforce Management Introduction
  • 13.8.4 Intradiem Revenue in Backoffice Workforce Management Business (2015-2020)
  • 13.8.5 Intradiem Recent Development
• 13.9 Genesys
  • 13.9.1 Genesys Company Details
  • 13.9.2 Genesys Business Overview and Its Total Revenue
  • 13.9.3 Genesys Backoffice Workforce Management Introduction
  • 13.9.4 Genesys Revenue in Backoffice Workforce Management Business (2015-2020)
  • 13.9.5 Genesys Recent Development
• 13.10 NICE
  • 13.10.1 NICE Company Details
  • 13.10.2 NICE Business Overview and Its Total Revenue
  • 13.10.3 NICE Backoffice Workforce Management Introduction
  • 13.10.4 NICE Revenue in Backoffice Workforce Management Business (2015-2020)
  • 13.10.5 NICE Recent Development
• 13.11 Monet Software
  • 10.11.1 Monet Software Company Details
  • 10.11.2 Monet Software Business Overview and Its Total Revenue
  • 10.11.3 Monet Software Backoffice Workforce Management Introduction
  • 10.11.4 Monet Software Revenue in Backoffice Workforce Management Business (2015-2020)
  • 10.11.5 Monet Software Recent Development
• 13.12 Burnie Group
  • 10.12.1 Burnie Group Company Details
  • 10.12.2 Burnie Group Business Overview and Its Total Revenue
  • 10.12.3 Burnie Group Backoffice Workforce Management Introduction
  • 10.12.4 Burnie Group Revenue in Backoffice Workforce Management Business (2015-2020)
  • 10.12.5 Burnie Group Recent Development
• 13.13 Verint Systems
  • 10.13.1 Verint Systems Company Details
  • 10.13.2 Verint Systems Business Overview and Its Total Revenue
  • 10.13.3 Verint Systems Backoffice Workforce Management Introduction
  • 10.13.4 Verint Systems Revenue in Backoffice Workforce Management Business (2015-2020)
  • 10.13.5 Verint Systems Recent Development
• 13.14 Leaf Group
  • 10.14.1 Leaf Group Company Details
  • 10.14.2 Leaf Group Business Overview and Its Total Revenue
  • 10.14.3 Leaf Group Backoffice Workforce Management Introduction
  • 10.14.4 Leaf Group Revenue in Backoffice Workforce Management Business (2015-2020)
  • 10.14.5 Leaf Group Recent Development

14 Analyst's Viewpoints/Conclusions

15 Appendix

• 15.1 Research Methodology
  • 15.1.1 Methodology/Research Approach
  • 15.1.2 Data Source
• 15.2 Disclaimer