Global Speech Analytics Software Market 2024 by Company, Regions, Type and Application, Forecast to 2030
1 Market Overview
- 1.1 Product Overview and Scope of Speech Analytics Software
- 1.2 Market Estimation Caveats and Base Year
- 1.3 Classification of Speech Analytics Software by Type
- 1.3.1 Overview: Global Speech Analytics Software Market Size by Type: 2019 Versus 2023 Versus 2030
- 1.3.2 Global Speech Analytics Software Consumption Value Market Share by Type in 2023
- 1.3.3 Cloud Based
- 1.3.4 Web Based
- 1.4 Global Speech Analytics Software Market by Application
- 1.4.1 Overview: Global Speech Analytics Software Market Size by Application: 2019 Versus 2023 Versus 2030
- 1.4.2 Large Enterprises
- 1.4.3 SMEs
- 1.5 Global Speech Analytics Software Market Size & Forecast
- 1.6 Global Speech Analytics Software Market Size and Forecast by Region
- 1.6.1 Global Speech Analytics Software Market Size by Region: 2019 VS 2023 VS 2030
- 1.6.2 Global Speech Analytics Software Market Size by Region, (2019-2030)
- 1.6.3 North America Speech Analytics Software Market Size and Prospect (2019-2030)
- 1.6.4 Europe Speech Analytics Software Market Size and Prospect (2019-2030)
- 1.6.5 Asia-Pacific Speech Analytics Software Market Size and Prospect (2019-2030)
- 1.6.6 South America Speech Analytics Software Market Size and Prospect (2019-2030)
- 1.6.7 Middle East and Africa Speech Analytics Software Market Size and Prospect (2019-2030)
2 Company Profiles
- 2.1 Talkdesk
- 2.1.1 Talkdesk Details
- 2.1.2 Talkdesk Major Business
- 2.1.3 Talkdesk Speech Analytics Software Product and Solutions
- 2.1.4 Talkdesk Speech Analytics Software Revenue, Gross Margin and Market Share (2019-2024)
- 2.1.5 Talkdesk Recent Developments and Future Plans
- 2.2 CallTrackingMetrics
- 2.2.1 CallTrackingMetrics Details
- 2.2.2 CallTrackingMetrics Major Business
- 2.2.3 CallTrackingMetrics Speech Analytics Software Product and Solutions
- 2.2.4 CallTrackingMetrics Speech Analytics Software Revenue, Gross Margin and Market Share (2019-2024)
- 2.2.5 CallTrackingMetrics Recent Developments and Future Plans
- 2.3 Verint
- 2.3.1 Verint Details
- 2.3.2 Verint Major Business
- 2.3.3 Verint Speech Analytics Software Product and Solutions
- 2.3.4 Verint Speech Analytics Software Revenue, Gross Margin and Market Share (2019-2024)
- 2.3.5 Verint Recent Developments and Future Plans
- 2.4 NICE
- 2.4.1 NICE Details
- 2.4.2 NICE Major Business
- 2.4.3 NICE Speech Analytics Software Product and Solutions
- 2.4.4 NICE Speech Analytics Software Revenue, Gross Margin and Market Share (2019-2024)
- 2.4.5 NICE Recent Developments and Future Plans
- 2.5 CallMiner
- 2.5.1 CallMiner Details
- 2.5.2 CallMiner Major Business
- 2.5.3 CallMiner Speech Analytics Software Product and Solutions
- 2.5.4 CallMiner Speech Analytics Software Revenue, Gross Margin and Market Share (2019-2024)
- 2.5.5 CallMiner Recent Developments and Future Plans
- 2.6 Clarabridge
- 2.6.1 Clarabridge Details
- 2.6.2 Clarabridge Major Business
- 2.6.3 Clarabridge Speech Analytics Software Product and Solutions
- 2.6.4 Clarabridge Speech Analytics Software Revenue, Gross Margin and Market Share (2019-2024)
- 2.6.5 Clarabridge Recent Developments and Future Plans
- 2.7 CloudTalk
- 2.7.1 CloudTalk Details
- 2.7.2 CloudTalk Major Business
- 2.7.3 CloudTalk Speech Analytics Software Product and Solutions
- 2.7.4 CloudTalk Speech Analytics Software Revenue, Gross Margin and Market Share (2019-2024)
- 2.7.5 CloudTalk Recent Developments and Future Plans
- 2.8 ExecVision
- 2.8.1 ExecVision Details
- 2.8.2 ExecVision Major Business
- 2.8.3 ExecVision Speech Analytics Software Product and Solutions
- 2.8.4 ExecVision Speech Analytics Software Revenue, Gross Margin and Market Share (2019-2024)
- 2.8.5 ExecVision Recent Developments and Future Plans
- 2.9 Tethr
- 2.9.1 Tethr Details
- 2.9.2 Tethr Major Business
- 2.9.3 Tethr Speech Analytics Software Product and Solutions
- 2.9.4 Tethr Speech Analytics Software Revenue, Gross Margin and Market Share (2019-2024)
- 2.9.5 Tethr Recent Developments and Future Plans
- 2.10 VoiceBase
- 2.10.1 VoiceBase Details
- 2.10.2 VoiceBase Major Business
- 2.10.3 VoiceBase Speech Analytics Software Product and Solutions
- 2.10.4 VoiceBase Speech Analytics Software Revenue, Gross Margin and Market Share (2019-2024)
- 2.10.5 VoiceBase Recent Developments and Future Plans
- 2.11 3CLogic
- 2.11.1 3CLogic Details
- 2.11.2 3CLogic Major Business
- 2.11.3 3CLogic Speech Analytics Software Product and Solutions
- 2.11.4 3CLogic Speech Analytics Software Revenue, Gross Margin and Market Share (2019-2024)
- 2.11.5 3CLogic Recent Developments and Future Plans
- 2.12 Nuance
- 2.12.1 Nuance Details
- 2.12.2 Nuance Major Business
- 2.12.3 Nuance Speech Analytics Software Product and Solutions
- 2.12.4 Nuance Speech Analytics Software Revenue, Gross Margin and Market Share (2019-2024)
- 2.12.5 Nuance Recent Developments and Future Plans
3 Market Competition, by Players
- 3.1 Global Speech Analytics Software Revenue and Share by Players (2019-2024)
- 3.2 Market Share Analysis (2023)
- 3.2.1 Market Share of Speech Analytics Software by Company Revenue
- 3.2.2 Top 3 Speech Analytics Software Players Market Share in 2023
- 3.2.3 Top 6 Speech Analytics Software Players Market Share in 2023
- 3.3 Speech Analytics Software Market: Overall Company Footprint Analysis
- 3.3.1 Speech Analytics Software Market: Region Footprint
- 3.3.2 Speech Analytics Software Market: Company Product Type Footprint
- 3.3.3 Speech Analytics Software Market: Company Product Application Footprint
- 3.4 New Market Entrants and Barriers to Market Entry
- 3.5 Mergers, Acquisition, Agreements, and Collaborations
4 Market Size Segment by Type
- 4.1 Global Speech Analytics Software Consumption Value and Market Share by Type (2019-2024)
- 4.2 Global Speech Analytics Software Market Forecast by Type (2025-2030)
5 Market Size Segment by Application
- 5.1 Global Speech Analytics Software Consumption Value Market Share by Application (2019-2024)
- 5.2 Global Speech Analytics Software Market Forecast by Application (2025-2030)
6 North America
- 6.1 North America Speech Analytics Software Consumption Value by Type (2019-2030)
- 6.2 North America Speech Analytics Software Consumption Value by Application (2019-2030)
- 6.3 North America Speech Analytics Software Market Size by Country
- 6.3.1 North America Speech Analytics Software Consumption Value by Country (2019-2030)
- 6.3.2 United States Speech Analytics Software Market Size and Forecast (2019-2030)
- 6.3.3 Canada Speech Analytics Software Market Size and Forecast (2019-2030)
- 6.3.4 Mexico Speech Analytics Software Market Size and Forecast (2019-2030)
7 Europe
- 7.1 Europe Speech Analytics Software Consumption Value by Type (2019-2030)
- 7.2 Europe Speech Analytics Software Consumption Value by Application (2019-2030)
- 7.3 Europe Speech Analytics Software Market Size by Country
- 7.3.1 Europe Speech Analytics Software Consumption Value by Country (2019-2030)
- 7.3.2 Germany Speech Analytics Software Market Size and Forecast (2019-2030)
- 7.3.3 France Speech Analytics Software Market Size and Forecast (2019-2030)
- 7.3.4 United Kingdom Speech Analytics Software Market Size and Forecast (2019-2030)
- 7.3.5 Russia Speech Analytics Software Market Size and Forecast (2019-2030)
- 7.3.6 Italy Speech Analytics Software Market Size and Forecast (2019-2030)
8 Asia-Pacific
- 8.1 Asia-Pacific Speech Analytics Software Consumption Value by Type (2019-2030)
- 8.2 Asia-Pacific Speech Analytics Software Consumption Value by Application (2019-2030)
- 8.3 Asia-Pacific Speech Analytics Software Market Size by Region
- 8.3.1 Asia-Pacific Speech Analytics Software Consumption Value by Region (2019-2030)
- 8.3.2 China Speech Analytics Software Market Size and Forecast (2019-2030)
- 8.3.3 Japan Speech Analytics Software Market Size and Forecast (2019-2030)
- 8.3.4 South Korea Speech Analytics Software Market Size and Forecast (2019-2030)
- 8.3.5 India Speech Analytics Software Market Size and Forecast (2019-2030)
- 8.3.6 Southeast Asia Speech Analytics Software Market Size and Forecast (2019-2030)
- 8.3.7 Australia Speech Analytics Software Market Size and Forecast (2019-2030)
9 South America
- 9.1 South America Speech Analytics Software Consumption Value by Type (2019-2030)
- 9.2 South America Speech Analytics Software Consumption Value by Application (2019-2030)
- 9.3 South America Speech Analytics Software Market Size by Country
- 9.3.1 South America Speech Analytics Software Consumption Value by Country (2019-2030)
- 9.3.2 Brazil Speech Analytics Software Market Size and Forecast (2019-2030)
- 9.3.3 Argentina Speech Analytics Software Market Size and Forecast (2019-2030)
10 Middle East & Africa
- 10.1 Middle East & Africa Speech Analytics Software Consumption Value by Type (2019-2030)
- 10.2 Middle East & Africa Speech Analytics Software Consumption Value by Application (2019-2030)
- 10.3 Middle East & Africa Speech Analytics Software Market Size by Country
- 10.3.1 Middle East & Africa Speech Analytics Software Consumption Value by Country (2019-2030)
- 10.3.2 Turkey Speech Analytics Software Market Size and Forecast (2019-2030)
- 10.3.3 Saudi Arabia Speech Analytics Software Market Size and Forecast (2019-2030)
- 10.3.4 UAE Speech Analytics Software Market Size and Forecast (2019-2030)
11 Market Dynamics
- 11.1 Speech Analytics Software Market Drivers
- 11.2 Speech Analytics Software Market Restraints
- 11.3 Speech Analytics Software Trends Analysis
- 11.4 Porters Five Forces Analysis
- 11.4.1 Threat of New Entrants
- 11.4.2 Bargaining Power of Suppliers
- 11.4.3 Bargaining Power of Buyers
- 11.4.4 Threat of Substitutes
- 11.4.5 Competitive Rivalry
12 Industry Chain Analysis
- 12.1 Speech Analytics Software Industry Chain
- 12.2 Speech Analytics Software Upstream Analysis
- 12.3 Speech Analytics Software Midstream Analysis
- 12.4 Speech Analytics Software Downstream Analysis
13 Research Findings and Conclusion
14 Appendix
- 14.1 Methodology
- 14.2 Research Process and Data Source
According to our (Global Info Research) latest study, the global Speech Analytics Software market size was valued at USD 273.7 million in 2023 and is forecast to a readjusted size of USD 485 million by 2030 with a CAGR of 8.5% during review period.
Speech analytics software is a type of software that analyzes recorded or live speech to extract insights and information. It can provide features such as speech transcription, sentiment analysis, emotion detection, topic identification, keyword spotting, and compliance monitoring. Speech analytics software can help organizations improve their customer service, sales performance, quality assurance, and risk management.
The industry trend of speech analytics software is expected to be positive in the coming years. The growth of this market can be attributed to the increasing demand for cloud-based and web-based solutions by large enterprises and SMEs. Additionally, the growing adoption of these software tools by organizations across different industries such as banking, financial services, insurance (BFSI), retail and e-commerce, healthcare and life sciences, telecommunications and IT, media and entertainment, government and defense, travel and hospitality, and others is also contributing to the growth of this market.
The Global Info Research report includes an overview of the development of the Speech Analytics Software industry chain, the market status of Large Enterprises (Cloud Based, Web Based), SMEs (Cloud Based, Web Based), and key enterprises in developed and developing market, and analysed the cutting-edge technology, patent, hot applications and market trends of Speech Analytics Software.
Regionally, the report analyzes the Speech Analytics Software markets in key regions. North America and Europe are experiencing steady growth, driven by government initiatives and increasing consumer awareness. Asia-Pacific, particularly China, leads the global Speech Analytics Software market, with robust domestic demand, supportive policies, and a strong manufacturing base.
Key Features:
The report presents comprehensive understanding of the Speech Analytics Software market. It provides a holistic view of the industry, as well as detailed insights into individual components and stakeholders. The report analysis market dynamics, trends, challenges, and opportunities within the Speech Analytics Software industry.
The report involves analyzing the market at a macro level:
Market Sizing and Segmentation: Report collect data on the overall market size, including the revenue generated, and market share of different by Type (e.g., Cloud Based, Web Based).
Industry Analysis: Report analyse the broader industry trends, such as government policies and regulations, technological advancements, consumer preferences, and market dynamics. This analysis helps in understanding the key drivers and challenges influencing the Speech Analytics Software market.
Regional Analysis: The report involves examining the Speech Analytics Software market at a regional or national level. Report analyses regional factors such as government incentives, infrastructure development, economic conditions, and consumer behaviour to identify variations and opportunities within different markets.
Market Projections: Report covers the gathered data and analysis to make future projections and forecasts for the Speech Analytics Software market. This may include estimating market growth rates, predicting market demand, and identifying emerging trends.
The report also involves a more granular approach to Speech Analytics Software:
Company Analysis: Report covers individual Speech Analytics Software players, suppliers, and other relevant industry players. This analysis includes studying their financial performance, market positioning, product portfolios, partnerships, and strategies.
Consumer Analysis: Report covers data on consumer behaviour, preferences, and attitudes towards Speech Analytics Software This may involve surveys, interviews, and analysis of consumer reviews and feedback from different by Application (Large Enterprises, SMEs).
Technology Analysis: Report covers specific technologies relevant to Speech Analytics Software. It assesses the current state, advancements, and potential future developments in Speech Analytics Software areas.
Competitive Landscape: By analyzing individual companies, suppliers, and consumers, the report present insights into the competitive landscape of the Speech Analytics Software market. This analysis helps understand market share, competitive advantages, and potential areas for differentiation among industry players.
Market Validation: The report involves validating findings and projections through primary research, such as surveys, interviews, and focus groups.
Market Segmentation
Speech Analytics Software market is split by Type and by Application. For the period 2019-2030, the growth among segments provides accurate calculations and forecasts for consumption value by Type, and by Application in terms of value.
Market segment by Type
Cloud Based
Web Based
Market segment by Application
Large Enterprises
SMEs
Market segment by players, this report covers
Talkdesk
CallTrackingMetrics
Verint
NICE
CallMiner
Clarabridge
CloudTalk
ExecVision
Tethr
VoiceBase
3CLogic
Nuance
Market segment by regions, regional analysis covers
North America (United States, Canada, and Mexico)
Europe (Germany, France, UK, Russia, Italy, and Rest of Europe)
Asia-Pacific (China, Japan, South Korea, India, Southeast Asia, Australia and Rest of Asia-Pacific)
South America (Brazil, Argentina and Rest of South America)
Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of Middle East & Africa)
The content of the study subjects, includes a total of 13 chapters:
Chapter 1, to describe Speech Analytics Software product scope, market overview, market estimation caveats and base year.
Chapter 2, to profile the top players of Speech Analytics Software, with revenue, gross margin and global market share of Speech Analytics Software from 2019 to 2024.
Chapter 3, the Speech Analytics Software competitive situation, revenue and global market share of top players are analyzed emphatically by landscape contrast.
Chapter 4 and 5, to segment the market size by Type and application, with consumption value and growth rate by Type, application, from 2019 to 2030.
Chapter 6, 7, 8, 9, and 10, to break the market size data at the country level, with revenue and market share for key countries in the world, from 2019 to 2024.and Speech Analytics Software market forecast, by regions, type and application, with consumption value, from 2025 to 2030.
Chapter 11, market dynamics, drivers, restraints, trends and Porters Five Forces analysis.
Chapter 12, the key raw materials and key suppliers, and industry chain of Speech Analytics Software.
Chapter 13, to describe Speech Analytics Software research findings and conclusion.