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Retailing in Serbia

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RETAILING IN SERBIA

    Euromonitor International

      February 2019

        LIST OF CONTENTS AND TABLES

          Executive Summary

            Retailing in Serbia Reaches Full Recovery

              Lidl Finally Arrives

                Internet Retailing Continues To Record Rapid Growth

                  Stubborn Perseverance of Traditional Grocery Retailers Prevents Higher Concentration

                    Positive Growth Expected To Continue

                      Operating Environment

                        Informal Retailing

                          Opening Hours

                            Summary 1 Standard Opening Hours by Channel Type

                              Physical Retail Landscape

                                Cash and Carry

                                  Table 1 Cash and Carry Sales: Value

                                    Seasonality

                                      Payments and Delivery

                                        Emerging Business Models

                                          Market Data

                                            Table 2 Sales in Retailing by Store-based vs Non-Store: Value 2013-2018

                                              Table 3 Sales in Retailing by Store-based vs Non-Store: % Value Growth 2013-2018

                                                Table 4 Sales in Store-Based Retailing by Channel: Value 2013-2018

                                                  Table 5 Sales in Store-Based Retailing by Channel: % Value Growth 2013-2018

                                                    Table 6 Store-Based Retailing Outlets by Channel: Units 2013-2018

                                                      Table 7 Store-Based Retailing Outlets by Channel: % Unit Growth 2013-2018

                                                        Table 8 Sales in Non-Store Retailing by Channel: Value 2013-2018

                                                          Table 9 Sales in Non-Store Retailing by Channel: % Value Growth 2013-2018

                                                            Table 10 Non-Grocery Specialists: Value Sales, Outlets and Selling Space 2013-2018

                                                              Table 11 Non-Grocery Specialists: Value Sales, Outlets and Selling Space: % Growth 2013-2018

                                                                Table 12 Sales in Non-Grocery Specialists by Channel: Value 2013-2018

                                                                  Table 13 Sales in Non-Grocery Specialists by Channel: % Value Growth 2013-2018

                                                                    Table 14 Non-Grocery Specialists Outlets by Channel: Units 2013-2018

                                                                      Table 15 Non-Grocery Specialists Outlets by Channel: % Unit Growth 2013-2018

                                                                        Table 16 Retailing GBO Company Shares: % Value 2014-2018

                                                                          Table 17 Retailing GBN Brand Shares: % Value 2015-2018

                                                                            Table 18 Store-based Retailing GBO Company Shares: % Value 2014-2018

                                                                              Table 19 Store-based Retailing GBN Brand Shares: % Value 2015-2018

                                                                                Table 20 Store-based Retailing LBN Brand Shares: Outlets 2015-2018

                                                                                  Table 21 Non-Store Retailing GBO Company Shares: % Value 2014-2018

                                                                                    Table 22 Non-Store Retailing GBN Brand Shares: % Value 2015-2018

                                                                                      Table 23 Non-Grocery Specialists GBO Company Shares: % Value 2014-2018

                                                                                        Table 24 Non-Grocery Specialists GBN Brand Shares: % Value 2015-2018

                                                                                          Table 25 Non-Grocery Specialists LBN Brand Shares: Outlets 2015-2018

                                                                                            Table 26 Non-Grocery Specialists LBN Brand Shares: Selling Space 2015-2018

                                                                                              Table 27 Forecast Sales in Retailing by Store-based vs Non-Store: Value 2018-2023

                                                                                                Table 28 Forecast Sales in Retailing by Store-based vs Non-Store: % Value Growth 2018-2023

                                                                                                  Table 29 Forecast Sales in Store-Based Retailing by Channel: Value 2018-2023

                                                                                                    Table 30 Forecast Sales in Store-Based Retailing by Channel: % Value Growth 2018-2023

                                                                                                      Table 31 Forecast Store-Based Retailing Outlets by Channel: Units 2018-2023

                                                                                                        Table 32 Forecast Store-Based Retailing Outlets by Channel: % Unit Growth 2018-2023

                                                                                                          Table 33 Forecast Sales in Non-Store Retailing by Channel: Value 2018-2023

                                                                                                            Table 34 Forecast Sales in Non-Store Retailing by Channel: % Value Growth 2018-2023

                                                                                                              Table 35 Non-Grocery Specialists Forecasts: Value Sales, Outlets and Selling Space 2018-2023

                                                                                                                Table 36 Non-Grocery Specialists Forecasts: Value Sales, Outlets and Selling Space: % Growth 2018-2023

                                                                                                                  Table 37 Forecast Sales in Non-Grocery Specialists by Channel: Value 2018-2023

                                                                                                                    Table 38 Forecast Sales in Non-Grocery Specialists by Channel: % Value Growth 2018-2023

                                                                                                                      Table 39 Forecast Non-Grocery Specialists Outlets by Channel: Units 2018-2023

                                                                                                                        Table 40 Forecast Non-Grocery Specialists Outlets by Channel: % Unit Growth 2018-2023

                                                                                                                          Definitions

                                                                                                                            Sources

                                                                                                                              Summary 2 Research Sources

                                                                                                                                Headlines

                                                                                                                                  Prospects

                                                                                                                                    Discounters Explodes As Lidl Enters the Channel

                                                                                                                                      Hypermarkets Recovers in 2018, But Remains Worst Performer

                                                                                                                                        Only Convenience Stores and Discounters Experience Increase in Value Share in 2018

                                                                                                                                          Competitive Landscape

                                                                                                                                            Lidl Arrives and Enters Top 10 Within Modern Grocery Retailers

                                                                                                                                              Lidl Offers Innovative Approach To Marketing

                                                                                                                                                Leading Retailers Continue To Advertise Discounted Prices

                                                                                                                                                  Channel Data

                                                                                                                                                    Table 41 Modern Grocery Retailers: Value Sales, Outlets and Selling Space 2013-2018

                                                                                                                                                      Table 42 Modern Grocery Retailers: Value Sales, Outlets and Selling Space: % Growth 2013-2018

                                                                                                                                                        Table 43 Sales in Modern Grocery Retailers by Channel: Value 2013-2018

                                                                                                                                                          Table 44 Sales in Modern Grocery Retailers by Channel: % Value Growth 2013-2018

                                                                                                                                                            Table 45 Modern Grocery Retailers Outlets by Channel: Units 2013-2018

                                                                                                                                                              Table 46 Modern Grocery Retailers Outlets by Channel: % Unit Growth 2013-2018

                                                                                                                                                                Table 47 Modern Grocery Retailers GBO Company Shares: % Value 2014-2018

                                                                                                                                                                  Table 48 Modern Grocery Retailers GBN Brand Shares: % Value 2015-2018

                                                                                                                                                                    Table 49 Modern Grocery Retailers LBN Brand Shares: Outlets 2015-2018

                                                                                                                                                                      Table 50 Modern Grocery Retailers LBN Brand Shares: Selling Space 2015-2018

                                                                                                                                                                        Table 51 Modern Grocery Retailers Forecasts: Value Sales, Outlets and Selling Space 2018-2023

                                                                                                                                                                          Table 52 Modern Grocery Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2018-2023

                                                                                                                                                                            Table 53 Forecast Sales in Modern Grocery Retailers by Channel: Value 2018-2023

                                                                                                                                                                              Table 54 Forecast Sales in Modern Grocery Retailers by Channel: % Value Growth 2018-2023

                                                                                                                                                                                Table 55 Forecast Modern Grocery Retailers Outlets by Channel: Units 2018-2023

                                                                                                                                                                                  Table 56 Forecast Modern Grocery Retailers Outlets by Channel: % Unit Growth 2018-2023

                                                                                                                                                                                    Headlines

                                                                                                                                                                                      Prospects

                                                                                                                                                                                        Long-lasting Habits Prevent Decline

                                                                                                                                                                                          Food/drink/tobacco Specialists and Kiosks Flourish in Cities

                                                                                                                                                                                            Independent Small Grocers Jeopardised by Nascent Convenience Stores

                                                                                                                                                                                              Competitive Landscape

                                                                                                                                                                                                Share of Others Declines in 2018, But Remains High

                                                                                                                                                                                                  Independent Small Grocers Increases Sales of Larger Retailers' Private Label Products

                                                                                                                                                                                                    Large Cities To Become Increasingly Important for Traditional Grocery Retailers

                                                                                                                                                                                                      Channel Data

                                                                                                                                                                                                        Table 57 Traditional Grocery Retailers: Value Sales, Outlets and Selling Space 2013-2018

                                                                                                                                                                                                          Table 58 Traditional Grocery Retailers: Value Sales, Outlets and Selling Space: % Growth 2013-2018

                                                                                                                                                                                                            Table 59 Traditional Grocery Retailers GBO Company Shares: % Value 2014-2018

                                                                                                                                                                                                              Table 60 Traditional Grocery Retailers GBN Brand Shares: % Value 2015-2018

                                                                                                                                                                                                                Table 61 Traditional Grocery Retailers LBN Brand Shares: Outlets 2015-2018

                                                                                                                                                                                                                  Table 62 Traditional Grocery Retailers LBN Brand Shares: Selling Space 2015-2018

                                                                                                                                                                                                                    Table 63 Traditional Grocery Retailers Forecasts: Value Sales, Outlets and Selling Space 2018-2023

                                                                                                                                                                                                                      Table 64 Traditional Grocery Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2018-2023

                                                                                                                                                                                                                        Headlines

                                                                                                                                                                                                                          Prospects

                                                                                                                                                                                                                            Consumer Habits Change in Favour of Large Chained Players

                                                                                                                                                                                                                              Outlet Number and Selling Space Accelerate Growth in 2018

                                                                                                                                                                                                                                Internet Retailing Becomes Increasingly Important Competitor, Albeit Slowly

                                                                                                                                                                                                                                  Competitive Landscape

                                                                                                                                                                                                                                    Lc Waikiki Retail Rs Takes Over Leading Position

                                                                                                                                                                                                                                      Share of Others Continues To Drop

                                                                                                                                                                                                                                        Number of Outlets Remains Balanced

                                                                                                                                                                                                                                          Channel Data

                                                                                                                                                                                                                                            Table 65 Apparel And Footwear Specialist Retailers: Value Sales, Outlets and Selling Space 2013-2018

                                                                                                                                                                                                                                              Table 66 Apparel And Footwear Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2013-2018

                                                                                                                                                                                                                                                Table 67 Apparel And Footwear Specialist Retailers GBO Company Shares: % Value 2014-2018

                                                                                                                                                                                                                                                  Table 68 Apparel And Footwear Specialist Retailers GBN Brand Shares: % Value 2015-2018

                                                                                                                                                                                                                                                    Table 69 Apparel And Footwear Specialist Retailers LBN Brand Shares: Outlets 2015-2018

                                                                                                                                                                                                                                                      Table 70 Apparel And Footwear Specialist Retailers LBN Brand Shares: Selling Space 2015-2018

                                                                                                                                                                                                                                                        Table 71 Apparel And Footwear Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2018-2023

                                                                                                                                                                                                                                                          Table 72 Apparel And Footwear Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2018-2023

                                                                                                                                                                                                                                                            Headlines

                                                                                                                                                                                                                                                              Prospects

                                                                                                                                                                                                                                                                Optical Goods Stores Records Highest Growth

                                                                                                                                                                                                                                                                  Vitamins and Dietary Supplements Specialist Retailers Remains Negligible

                                                                                                                                                                                                                                                                    Chemists/pharmacies Stagnates in Share Terms in 2018

                                                                                                                                                                                                                                                                      Competitive Landscape

                                                                                                                                                                                                                                                                        Lilly Drogerie and Dm-drogerie Markt Continue Growing Strongly

                                                                                                                                                                                                                                                                          Health and Beauty Specialist Retailers Continue To Modernise

                                                                                                                                                                                                                                                                            Marketing Activities Gain in Importance

                                                                                                                                                                                                                                                                              Channel Data

                                                                                                                                                                                                                                                                                Table 73 Health and Beauty Specialist Retailers: Value Sales, Outlets and Selling Space 2013-2018

                                                                                                                                                                                                                                                                                  Table 74 Health and Beauty Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2013-2018

                                                                                                                                                                                                                                                                                    Table 75 Sales in Health and Beauty Specialist Retailers by Channel: Value 2013-2018

                                                                                                                                                                                                                                                                                      Table 76 Sales in Health and Beauty Specialist Retailers by Channel: % Value Growth 2013-2018

                                                                                                                                                                                                                                                                                        Table 77 Health and Beauty Specialist Retailers GBO Company Shares: % Value 2014-2018

                                                                                                                                                                                                                                                                                          Table 78 Health and Beauty Specialist Retailers GBN Brand Shares: % Value 2015-2018

                                                                                                                                                                                                                                                                                            Table 79 Health and Beauty Specialist Retailers LBN Brand Shares: Outlets 2015-2018

                                                                                                                                                                                                                                                                                              Table 80 Health and Beauty Specialist Retailers LBN Brand Shares: Selling Space 2015-2018

                                                                                                                                                                                                                                                                                                Table 81 Health and Beauty Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2018-2023

                                                                                                                                                                                                                                                                                                  Table 82 Health and Beauty Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2018-2023

                                                                                                                                                                                                                                                                                                    Table 83 Forecast Sales in Health and Beauty Specialist Retailers by Channel: Value 2018-2023

                                                                                                                                                                                                                                                                                                      Table 84 Forecast Sales in Health and Beauty Specialist Retailers by Channel: % Value Growth 2018-2023

                                                                                                                                                                                                                                                                                                        Headlines

                                                                                                                                                                                                                                                                                                          Prospects

                                                                                                                                                                                                                                                                                                            Variety Stores Remains Only Category in 2018

                                                                                                                                                                                                                                                                                                              No New Outlets Open in 2018

                                                                                                                                                                                                                                                                                                                Competitive Landscape

                                                                                                                                                                                                                                                                                                                  Mixed Retailers Expected To Grow in Importance in the Following Years

                                                                                                                                                                                                                                                                                                                    Channel Data

                                                                                                                                                                                                                                                                                                                      Table 85 Mixed Retailers: Value Sales, Outlets and Selling Space 2013-2018

                                                                                                                                                                                                                                                                                                                        Table 86 Mixed Retailers: Value Sales, Outlets and Selling Space: % Growth 2013-2018

                                                                                                                                                                                                                                                                                                                          Table 87 Sales in Mixed Retailers by Channel: Value 2013-2018

                                                                                                                                                                                                                                                                                                                            Table 88 Sales in Mixed Retailers by Channel: % Value Growth 2013-2018

                                                                                                                                                                                                                                                                                                                              Table 89 Mixed Retailers Outlets by Channel: Units 2013-2018

                                                                                                                                                                                                                                                                                                                                Table 90 Mixed Retailers Outlets by Channel: % Unit Growth 2013-2018

                                                                                                                                                                                                                                                                                                                                  Table 91 Mixed Retailers GBO Company Shares: % Value 2014-2018

                                                                                                                                                                                                                                                                                                                                    Table 92 Mixed Retailers GBN Brand Shares: % Value 2015-2018

                                                                                                                                                                                                                                                                                                                                      Table 93 Mixed Retailers LBN Brand Shares: Outlets 2015-2018

                                                                                                                                                                                                                                                                                                                                        Table 94 Mixed Retailers LBN Brand Shares: Selling Space 2015-2018

                                                                                                                                                                                                                                                                                                                                          Table 95 Mixed Retailers Forecasts: Value Sales, Outlets and Selling Space 2018-2023

                                                                                                                                                                                                                                                                                                                                            Table 96 Mixed Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2018-2023

                                                                                                                                                                                                                                                                                                                                              Table 97 Forecast Sales in Mixed Retailers by Channel: Value 2018-2023

                                                                                                                                                                                                                                                                                                                                                Table 98 Forecast Sales in Mixed Retailers by Channel: % Value Growth 2018-2023

                                                                                                                                                                                                                                                                                                                                                  Table 99 Forecast Mixed Retailers Outlets by Channel: Units 2018-2023

                                                                                                                                                                                                                                                                                                                                                    Table 100 Forecast Mixed Retailers Outlets by Channel: % Unit Growth 2018-2023

                                                                                                                                                                                                                                                                                                                                                      Headlines

                                                                                                                                                                                                                                                                                                                                                        Prospects

                                                                                                                                                                                                                                                                                                                                                          Direct Selling Continues To Record Strong Results

                                                                                                                                                                                                                                                                                                                                                            Food and Drink Direct Selling Records Worst Performance

                                                                                                                                                                                                                                                                                                                                                              Two Categories Continue To Dominate Overall Direct Selling

                                                                                                                                                                                                                                                                                                                                                                Competitive Landscape

                                                                                                                                                                                                                                                                                                                                                                  Oriflame Declines Heavily, While Avon and Herbalife Record Positive Value Growth

                                                                                                                                                                                                                                                                                                                                                                    Illicit Direct Selling Still Generates Notable Sales

                                                                                                                                                                                                                                                                                                                                                                      Combined Value Share of the Three Lading Players Declines in 2018

                                                                                                                                                                                                                                                                                                                                                                        Channel Data

                                                                                                                                                                                                                                                                                                                                                                          Table 101 Direct Selling by Category: Value 2013-2018

                                                                                                                                                                                                                                                                                                                                                                            Table 102 Direct Selling by Category: % Value Growth 2013-2018

                                                                                                                                                                                                                                                                                                                                                                              Table 103 Direct Selling GBO Company Shares: % Value 2014-2018

                                                                                                                                                                                                                                                                                                                                                                                Table 104 Direct Selling GBN Brand Shares: % Value 2015-2018

                                                                                                                                                                                                                                                                                                                                                                                  Table 105 Direct Selling Forecasts by Category: Value 2018-2023

                                                                                                                                                                                                                                                                                                                                                                                    Table 106 Direct Selling Forecasts by Category: % Value Growth 2018-2023

                                                                                                                                                                                                                                                                                                                                                                                      Headlines

                                                                                                                                                                                                                                                                                                                                                                                        Prospects

                                                                                                                                                                                                                                                                                                                                                                                          Internet Retailing Continues To Grow Strongly in 2018

                                                                                                                                                                                                                                                                                                                                                                                            Consumer Electronics Internet Retailing Records Highest Growth

                                                                                                                                                                                                                                                                                                                                                                                              Foreign E-commerce Slows

                                                                                                                                                                                                                                                                                                                                                                                                Competitive Landscape

                                                                                                                                                                                                                                                                                                                                                                                                  Leading Players Increase Their Value Share

                                                                                                                                                                                                                                                                                                                                                                                                    Share of Others Remains Very High

                                                                                                                                                                                                                                                                                                                                                                                                      Internet Retailers Increasingly Use Social Media for Advertising

                                                                                                                                                                                                                                                                                                                                                                                                        Channel Data

                                                                                                                                                                                                                                                                                                                                                                                                          Table 107 Internet Retailing by Category: Value 2013-2018

                                                                                                                                                                                                                                                                                                                                                                                                            Table 108 Internet Retailing by Category: % Value Growth 2013-2018

                                                                                                                                                                                                                                                                                                                                                                                                              Table 109 Internet Retailing GBO Company Shares: % Value 2014-2018

                                                                                                                                                                                                                                                                                                                                                                                                                Table 110 Internet Retailing GBN Brand Shares: % Value 2015-2018

                                                                                                                                                                                                                                                                                                                                                                                                                  Table 111 Internet Retailing Forecasts by Category: Value 2018-2023

                                                                                                                                                                                                                                                                                                                                                                                                                    Table 112 Internet Retailing Forecasts by Category: % Value Growth 2018-2023

                                                                                                                                                                                                                                                                                                                                                                                                                      Headlines

                                                                                                                                                                                                                                                                                                                                                                                                                        Prospects

                                                                                                                                                                                                                                                                                                                                                                                                                          Share of Mobile Internet Retailing Increases

                                                                                                                                                                                                                                                                                                                                                                                                                            Retailers Start Paying Greater Attention To Mobile Internet Retailing

                                                                                                                                                                                                                                                                                                                                                                                                                              Competitive Landscape

                                                                                                                                                                                                                                                                                                                                                                                                                                Main Players in Overall Internet Retailing Also Lead Mobile Internet Retailing

                                                                                                                                                                                                                                                                                                                                                                                                                                  Channel Data

                                                                                                                                                                                                                                                                                                                                                                                                                                    Table 113 Mobile Internet Retailing: Value 2013-2018

                                                                                                                                                                                                                                                                                                                                                                                                                                      Table 114 Mobile Internet Retailing: % Value Growth 2013-2018

                                                                                                                                                                                                                                                                                                                                                                                                                                        Table 115 Mobile Internet Retailing Forecasts: Value 2018-2023

                                                                                                                                                                                                                                                                                                                                                                                                                                          Table 116 Mobile Internet Retailing Forecasts: % Value Growth 2018-2023

                                                                                                                                                                                                                                                                                                                                                                                                                                          In 2018, retailing in Serbia recorded a notably improved result compared to 2017, due to several factors. One of the most important factors was the Serbian Government’s economic measures. Namely, in 2018 austerity measures ended and all pensioners received an income (pension increase) in addition to a one-off bonus of some EUR30-40, depending on their income levels.

                                                                                                                                                                                                                                                                                                                                                                                                                                          Euromonitor International's Retailing in Serbia report offers insight into key trends and developments driving the industry. The report examines all retail channels to provide sector insight. Channels include hypermarkets, supermarkets, discounters, convenience stores, mixed retailers, health and beauty retailers, clothing and footwear retailers, furniture and furnishing stores, DIY and hardware stores, durable goods retailers, leisure and personal goods retailers. There are profiles of leading retailers, with analysis of their performance and the challenges they face. There is also analysis of non-store retailing: vending; homeshopping; internet retailing; direct selling, as available.

                                                                                                                                                                                                                                                                                                                                                                                                                                          Product coverage: Non-Store Retailing, Store-based Retailing.

                                                                                                                                                                                                                                                                                                                                                                                                                                          Data coverage: market sizes (historic and forecasts), company shares, brand shares and distribution data.

                                                                                                                                                                                                                                                                                                                                                                                                                                          Why buy this report?
                                                                                                                                                                                                                                                                                                                                                                                                                                          * Get a detailed picture of the Retailing market;
                                                                                                                                                                                                                                                                                                                                                                                                                                          * Pinpoint growth sectors and identify factors driving change;
                                                                                                                                                                                                                                                                                                                                                                                                                                          * Understand the competitive environment, the market’s major players and leading brands;
                                                                                                                                                                                                                                                                                                                                                                                                                                          * Use five-year forecasts to assess how the market is predicted to develop.

                                                                                                                                                                                                                                                                                                                                                                                                                                          Euromonitor International has over 40 years' experience of publishing market research reports, business reference books and online information systems. With offices in London, Chicago, Singapore, Shanghai, Vilnius, Dubai, Cape Town, Santiago, Sydney, Tokyo and Bangalore and a network of over 800 analysts worldwide, Euromonitor International has a unique capability to develop reliable information resources to help drive informed strategic planning.

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