Page 1: Executive summary

Introduction

Page 2: Pharmacy Retail and its growing role

Page 3: Store formats

Page 4: Distribution chain from manufacturers to retailers

Market Overview

Page 5: Pharmacy Retail Market - Overview, Size & Growth (Value: 2010-16e)

Segments in the market - Overview, Market Size and Growth (Value: 2010- 2016e)

Drivers & Challenges

Page 6: Summary

Page 7-11: Drivers

Page12- 14: Challenges

Emerging Trends

Page 15: Summary

Page 16-21: Emerging trends in pharmacy retail market

Technology Trends

Page 22: Summary

Page 23: Technologies adopted by pharmacy retail players

Role of Government

Page 24: Summary

Page 25-26: Regulatory role of government

Page 27: Drugs and Cosmetics Act 1940

Competition

Page 28: Market Competition - Porter's Five Forces Analysis

Page 29-35: Major Public Company

Apollo Pharmacy Limited (subsidiary of Apollo Hospitals Enterprise Ltd.)

Page 36: Summary: Major Private Players

Page 37-68: Major Private Companies

Dialforhealth India Limited

Emami Frank Ross Limited

Guardian Lifecare Pvt. Ltd.

The Himalaya Drug Company

Religare Wellness Ltd.

MedPlus Health Services Pvt. Ltd.

Muthu Pharmacy Pvt. Ltd.

Reliance Wellness Ltd.

Trust Chemists and Druggists

• 98.4°

Medica Health Shoppe

Strategic recommendation

Page 69: Strategic Recommendations

Appendix

Page 70: Appendix

The Pharmacy Retail Market in India is a considerably big market already but has tremendous scope to grow further. Retail pharmacy outlets happens to be the most dominant distribution channel that is responsible for satisfying customer needs of pharmaceutical and allied products directly.

The report begins with the introduction section that deals with the growing significance and work scope of pharmacy retailers followed by the various formats of stores prevalent in the country and the distribution channel from pharmacy manufacturer to the retailer.

The market overview section provides an insight into the current and forecasted market size of the pharmacy retail market till 2016. The significance of retail outlets as the most popular pharmacy sales source is conceived from the market trend figures.

The report is then provided with the driving factors that are encouraging the pharmacy retail market among which the growing pharmaceutical market finds a prominent position. Increased healthcare spending, changing disease profile, growing OTC segment, consumer's attitude towards their disease and illness and lucrative profit margins evolve as the possible reasons for the industry to prosper. A detailed analysis has been made of the drivers. The key challenges of the industry have also been analysed of which fragmentation of the market into organized and unorganized sections is a primary reason. Others include long distribution and supply chain that involves too many middlemen in the business and the existence of counterfeit drugs.

The report further discusses the emerging trends that are being applied for improved pharmacy retail services that include aspects like loyalty schemes, value added services, counterfeit drug tracking, tele consultation service, government's participation in pharmacy retailing, organized players setting up retail pharmacy chains, entry of private labels and expansion of pharmacy outlets to rural belts of the country and availability of health insurance kits in the pharmacy outlets.

The report includes a section of the technological trends being adopted by the retail chains to draw in more customers by providing the loyalty and value added services. The technological advancements being used include Customer Relationship Management (CRM), Enterprise Resource Planning (ERP) and Supply Chain management (SCM).

The report further entails the role of government in the market and how it controls the pharmacy outlets which have a direct impact on the customer's health and well being but having sufficient consideration for the players in the business so that they can fulfill their role of making available medicines for the well being of the people.

The competition section provides an overview of the competitive landscape in the market. The section includes Porter's 5 Forces Analysis of the market. Elaborate company profiles of the major players in the market with general company information, product lines and segmentation, financials have been incorporated. The financials provided is well analysed through key ratios which depict the financial position of the pharmacy retailers in terms of its revenue earning and profitability, business highlights and recent developments of the respective company for both domestic and foreign players.

The strategic recommendations section focuses on some effective strategic decisions which can be taken up by companies to increase their market shares. The recommendations provided can prove to be useful for the existing as well as potential entrants into the market.