Copyright Reports & Markets. All rights reserved.

Global Help Desk Solutions Market Size, Status and Forecast 2019-2025

Request for Sample of this report
Buy now
  • 1.1 Research Scope
  • 1.2 Market Segmentation
  • 1.3 Research Objectives
  • 1.4 Research Methodology
    • 1.4.1 Research Process
    • 1.4.2 Data Triangulation
    • 1.4.3 Research Approach
    • 1.4.4 Base Year
  • 1.5 Coronavirus Disease 2019 (Covid-19) Impact Will Have a Severe Impact on Global Growth
    • 1.5.1 Covid-19 Impact: Global GDP Growth, 2019, 2020 and 2021 Projections
    • 1.5.2 Covid-19 Impact: Commodity Prices Indices
    • 1.5.3 Covid-19 Impact: Global Major Government Policy
  • 1.6 The Covid-19 Impact on Help Desk Solutions Industry
  • 1.7 COVID-19 Impact: Help Desk Solutions Market Trends

    • 2 Global Help Desk Solutions Quarterly Market Size Analysis

    • 2.1 Help Desk Solutions Business Impact Assessment - COVID-19
      • 2.1.1 Global Help Desk Solutions Market Size, Pre-COVID-19 and Post- COVID-19 Comparison, 2015-2026
    • 2.2 Global Help Desk Solutions Quarterly Market Size 2020-2021
    • 2.3 COVID-19-Driven Market Dynamics and Factor Analysis
      • 2.3.1 Drivers
      • 2.3.2 Restraints
      • 2.3.3 Opportunities
      • 2.3.4 Challenges

    3 Quarterly Competitive Assessment, 2020

    • 3.1 By Players, Global Help Desk Solutions Quarterly Market Size, 2019 VS 2020
    • 3.2 By Players, Help Desk Solutions Headquarters and Area Served
    • 3.3 Date of Key Players Enter into Help Desk Solutions Market
    • 3.4 Key Players Help Desk Solutions Product Offered
    • 3.5 Mergers & Acquisitions, Expansion Plans

    4 Impact of Covid-19 on Help Desk Solutions Segments, By Type

    • 4.1 Introduction
      • 1.4.1 Cloud based
      • 1.4.2 On Premise
    • 4.2 By Type, Global Help Desk Solutions Market Size, 2019-2021

    5 Impact of Covid-19 on Help Desk Solutions Segments, By Application

    • 5.1 Overview
      • 5.5.1 SMBs
      • 5.5.2 Large Enterprises
    • 5.2 By Application, Global Help Desk Solutions Market Size, 2019-2021
      • 5.2.1 By Application, Global Help Desk Solutions Market Size by Application, 2019-2021

    6 Geographic Analysis

    • 6.1 Introduction
    • 6.2 North America
      • 6.2.1 Macroeconomic Indicators of US
      • 6.2.2 US
      • 6.2.3 Canada
    • 6.3 Europe
      • 6.3.1 Macroeconomic Indicators of Europe
      • 6.3.2 Germany
      • 6.3.3 France
      • 6.3.4 UK
      • 6.3.5 Italy
    • 6.4 Asia-Pacific
      • 6.4.1 Macroeconomic Indicators of Asia-Pacific
      • 6.4.2 China
      • 6.4.3 Japan
      • 6.4.4 South Korea
      • 6.4.5 India
      • 6.4.6 ASEAN
    • 6.5 Rest of World
      • 6.5.1 Latin America
      • 6.5.2 Middle East and Africa

    7 Company Profiles

    • 7.1 Freshdesk
      • 7.1.1 Freshdesk Business Overview
      • 7.1.2 Freshdesk Help Desk Solutions Quarterly Revenue, 2020
      • 7.1.3 Freshdesk Help Desk Solutions Product Introduction
      • 7.1.4 Freshdesk Response to COVID-19 and Related Developments
    • 7.2 Zendesk
      • 7.2.1 Zendesk Business Overview
      • 7.2.2 Zendesk Help Desk Solutions Quarterly Revenue, 2020
      • 7.2.3 Zendesk Help Desk Solutions Product Introduction
      • 7.2.4 Zendesk Response to COVID-19 and Related Developments
    • 7.3 Freshservice
      • 7.3.1 Freshservice Business Overview
      • 7.3.2 Freshservice Help Desk Solutions Quarterly Revenue, 2020
      • 7.3.3 Freshservice Help Desk Solutions Product Introduction
      • 7.3.4 Freshservice Response to COVID-19 and Related Developments
    • 7.4 LiveAgent
      • 7.4.1 LiveAgent Business Overview
      • 7.4.2 LiveAgent Help Desk Solutions Quarterly Revenue, 2020
      • 7.4.3 LiveAgent Help Desk Solutions Product Introduction
      • 7.4.4 LiveAgent Response to COVID-19 and Related Developments
    • 7.5 Samanage
      • 7.5.1 Samanage Business Overview
      • 7.5.2 Samanage Help Desk Solutions Quarterly Revenue, 2020
      • 7.5.3 Samanage Help Desk Solutions Product Introduction
      • 7.5.4 Samanage Response to COVID-19 and Related Developments
    • 7.6 Front
      • 7.6.1 Front Business Overview
      • 7.6.2 Front Help Desk Solutions Quarterly Revenue, 2020
      • 7.6.3 Front Help Desk Solutions Product Introduction
      • 7.6.4 Front Response to COVID-19 and Related Developments
    • 7.7 AzureDesk
      • 7.7.1 AzureDesk Business Overview
      • 7.7.2 AzureDesk Help Desk Solutions Quarterly Revenue, 2020
      • 7.7.3 AzureDesk Help Desk Solutions Product Introduction
      • 7.7.4 AzureDesk Response to COVID-19 and Related Developments
    • 7.8 ManageEngine ServiceDesk
      • 7.8.1 ManageEngine ServiceDesk Business Overview
      • 7.8.2 ManageEngine ServiceDesk Help Desk Solutions Quarterly Revenue, 2020
      • 7.8.3 ManageEngine ServiceDesk Help Desk Solutions Product Introduction
      • 7.8.4 ManageEngine ServiceDesk Response to COVID-19 and Related Developments
    • 7.9 Techinline FixMe.IT
      • 7.9.1 Techinline FixMe.IT Business Overview
      • 7.9.2 Techinline FixMe.IT Help Desk Solutions Quarterly Revenue, 2020
      • 7.9.3 Techinline FixMe.IT Help Desk Solutions Product Introduction
      • 7.9.4 Techinline FixMe.IT Response to COVID-19 and Related Developments
    • 7.10 Nectar Desk
      • 7.10.1 Nectar Desk Business Overview
      • 7.10.2 Nectar Desk Help Desk Solutions Quarterly Revenue, 2020
      • 7.10.3 Nectar Desk Help Desk Solutions Product Introduction
      • 7.10.4 Nectar Desk Response to COVID-19 and Related Developments
    • 7.11 TeamSupport
      • 7.11.1 TeamSupport Business Overview
      • 7.11.2 TeamSupport Help Desk Solutions Quarterly Revenue, 2020
      • 7.11.3 TeamSupport Help Desk Solutions Product Introduction
      • 7.11.4 TeamSupport Response to COVID-19 and Related Developments
    • 7.12 Vision Helpdesk
      • 7.12.1 Vision Helpdesk Business Overview
      • 7.12.2 Vision Helpdesk Help Desk Solutions Quarterly Revenue, 2020
      • 7.12.3 Vision Helpdesk Help Desk Solutions Product Introduction
      • 7.12.4 Vision Helpdesk Response to COVID-19 and Related Developments
    • 7.13 JIRA Service Desk
      • 7.13.1 JIRA Service Desk Business Overview
      • 7.13.2 JIRA Service Desk Help Desk Solutions Quarterly Revenue, 2020
      • 7.13.3 JIRA Service Desk Help Desk Solutions Product Introduction
      • 7.13.4 JIRA Service Desk Response to COVID-19 and Related Developments
    • 7.14 xSellco
      • 7.14.1 xSellco Business Overview
      • 7.14.2 xSellco Help Desk Solutions Quarterly Revenue, 2020
      • 7.14.3 xSellco Help Desk Solutions Product Introduction
      • 7.14.4 xSellco Response to COVID-19 and Related Developments
    • 7.15 LiveChat
      • 7.15.1 LiveChat Business Overview
      • 7.15.2 LiveChat Help Desk Solutions Quarterly Revenue, 2020
      • 7.15.3 LiveChat Help Desk Solutions Product Introduction
      • 7.15.4 LiveChat Response to COVID-19 and Related Developments
    • 7.16 MSP Anywhere
      • 7.16.1 MSP Anywhere Business Overview
      • 7.16.2 MSP Anywhere Help Desk Solutions Quarterly Revenue, 2020
      • 7.16.3 MSP Anywhere Help Desk Solutions Product Introduction
      • 7.16.4 MSP Anywhere Response to COVID-19 and Related Developments
    • 7.17 Dixa
      • 7.17.1 Dixa Business Overview
      • 7.17.2 Dixa Help Desk Solutions Quarterly Revenue, 2020
      • 7.17.3 Dixa Help Desk Solutions Product Introduction
      • 7.17.4 Dixa Response to COVID-19 and Related Developments
    • 7.18 NABD
      • 7.18.1 NABD Business Overview
      • 7.18.2 NABD Help Desk Solutions Quarterly Revenue, 2020
      • 7.18.3 NABD Help Desk Solutions Product Introduction
      • 7.18.4 NABD Response to COVID-19 and Related Developments
    • 7.19 DiamanteDesk
      • 7.19.1 DiamanteDesk Business Overview
      • 7.19.2 DiamanteDesk Help Desk Solutions Quarterly Revenue, 2020
      • 7.19.3 DiamanteDesk Help Desk Solutions Product Introduction
      • 7.19.4 DiamanteDesk Response to COVID-19 and Related Developments
    • 7.20 ZupportDesk
      • 7.20.1 ZupportDesk Business Overview
      • 7.20.2 ZupportDesk Help Desk Solutions Quarterly Revenue, 2020
      • 7.20.3 ZupportDesk Help Desk Solutions Product Introduction
      • 7.20.4 ZupportDesk Response to COVID-19 and Related Developments

    8 Key Findings

      9 Appendix

      • 9.1 About US

      This report covers market size and forecasts of Help Desk Solutions, including the following market information:
      Global Help Desk Solutions Market Size, 2019-2021, and 2020 (quarterly data), (US$ Million)
      Global Help Desk Solutions Market Size by Type and by Application, 2019-2021, and 2020 (quarterly data), (US$ Million)
      Global Help Desk Solutions Market Size by Region (and Key Countries), 2019-2021, and 2020 (quarterly data), (US$ Million)
      Global Help Desk Solutions Market Size by Company, 2019- 2020 (quarterly data), (US$ Million)

      Key market players
      Major competitors identified in this market include Freshdesk, Zendesk, Freshservice, LiveAgent, Samanage, Front, AzureDesk, ManageEngine ServiceDesk, Techinline FixMe.IT, Nectar Desk, TeamSupport, Vision Helpdesk, JIRA Service Desk, xSellco, LiveChat, MSP Anywhere, Dixa, NABD, DiamanteDesk, ZupportDesk, etc.

      Based on the Region:
      Asia-Pacific (China, Japan, South Korea, India and ASEAN)
      North America (US and Canada)
      Europe (Germany, France, UK and Italy)
      Rest of World (Latin America, Middle East & Africa)

      Based on the Type:
      Cloud based
      On Premise

      Based on the Application:
      SMBs
      Large Enterprises

      Buy now