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Global Chatbot Market Size, Status and Forecast 2019-2025

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Table of Contents

    1 Report Overview

    • 1.1 Study Scope
    • 1.2 Key Market Segments
    • 1.3 Players Covered
    • 1.4 Market Analysis by Type
    • 1.4.2 Standalone
    • 1.4.3 Web-based
    • 1.4.4 Messenger-based
  • 1.5 Market by Application
    • 1.5.1 Global Chatbot Market Share by Application (2018-2025)
    • 1.5.2 Healthcare
    • 1.5.3 Retail
    • 1.5.4 Banking, Financial Services, and Insurance (BFSI)
    • 1.5.5 Media and entertainment
    • 1.5.6 Travel & Tourism
    • 1.5.7 E-commerce
    • 1.5.8 Others
  • 1.6 Study Objectives
  • 1.7 Years Considered

    • 2 Executive Summary

    • 2.1 Chatbot Market Size
    • 2.2 Chatbot Growth Trends by Regions
      • 2.2.1 Chatbot Market Size by Regions (2018-2025)
      • 2.2.2 Chatbot Market Share by Regions (2018-2025)
    • 2.3 Industry Trends
      • 2.3.1 Market Top Trends
      • 2.3.2 Market Use Cases

    3 Key Players

    • 3.1 Chatbot Revenue by Manufacturers (2018-2019)
    • 3.2 Chatbot Key Players Head office and Area Served
    • 3.3 Key Players Chatbot Product/Solution/Service
    • 3.4 Date of Enter into Chatbot Market
    • 3.5 Key Players Chatbot Funding/Investment Analysis
    • 3.6 Global Key Players Chatbot Valuation & Market Capitalization
    • 3.7 Mergers & Acquisitions, Expansion Plans

    4 Breakdown Data by Type and Application

    • 4.1 Global Chatbot Market Size by Type (2018-2025)
    • 4.2 Global Chatbot Market Size by Application (2017-2025)

    5 United States

    • 5.1 United States Chatbot Market Size (2018-2025)
    • 5.2 Chatbot Key Players in United States
    • 5.3 United States Chatbot Market Size by Type
    • 5.4 United States Chatbot Market Size by Application

    6 Europe

    • 6.1 Europe Chatbot Market Size (2018-2025)
    • 6.2 Chatbot Key Players in Europe
    • 6.3 Europe Chatbot Market Size by Type
    • 6.4 Europe Chatbot Market Size by Application

    7 China

    • 7.1 China Chatbot Market Size (2018-2025)
    • 7.2 Chatbot Key Players in China
    • 7.3 China Chatbot Market Size by Type
    • 7.4 China Chatbot Market Size by Application

    8 Rest of World

    • 8.1 Japan
      • 8.1.1 Japan Chatbot Market Analysis
      • 8.1.2 Key Players in
    • 8.2 Southeast Asia
      • 8.2.1 Southeast Asia Chatbot Market Analysis
      • 8.2.2 Key Players in Southeast Asia
    • 8.3 India
      • 8.3.1 India Chatbot Market Analysis
      • 8.3.2 Key Players in India

    9 International Players Profiles

    • 9.1 Artificial Solutions
      • 9.1.1 Artificial Solutions Company Details
      • 9.1.2 Company Description and Business Overview
      • 9.1.3 Chatbot Introduction
      • 9.1.4 Artificial Solutions Revenue in Chatbot Business (2018-2019)
      • 9.1.5 Artificial Solutions Recent Development
    • 9.2 IBM Watson
      • 9.2.1 IBM Watson Company Details
      • 9.2.2 Company Description and Business Overview
      • 9.2.3 Chatbot Introduction
      • 9.2.4 IBM Watson Revenue in Chatbot Business (2018-2019)
      • 9.2.5 IBM Watson Recent Development
    • 9.3 Naunce Communications
      • 9.3.1 Naunce Communications Company Details
      • 9.3.2 Company Description and Business Overview
      • 9.3.3 Chatbot Introduction
      • 9.3.4 Naunce Communications Revenue in Chatbot Business (2018-2019)
      • 9.3.5 Naunce Communications Recent Development
    • 9.4 eGain Coporation
      • 9.4.1 eGain Coporation Company Details
      • 9.4.2 Company Description and Business Overview
      • 9.4.3 Chatbot Introduction
      • 9.4.4 eGain Coporation Revenue in Chatbot Business (2018-2019)
      • 9.4.5 eGain Coporation Recent Development
    • 9.5 Creative Virtual
      • 9.5.1 Creative Virtual Company Details
      • 9.5.2 Company Description and Business Overview
      • 9.5.3 Chatbot Introduction
      • 9.5.4 Creative Virtual Revenue in Chatbot Business (2017-2018)
      • 9.5.5 Creative Virtual Recent Development
    • 9.6 Next IT Corp.
      • 9.6.1 Next IT Corp. Company Details
      • 9.6.2 Company Description and Business Overview
      • 9.6.3 Chatbot Introduction
      • 9.6.4 Next IT Corp. Revenue in Chatbot Business (2017-2018)
      • 9.6.5 Next IT Corp. Recent Development
    • 9.7 CX Company
      • 9.7.1 CX Company Company Details
      • 9.7.2 Company Description and Business Overview
      • 9.7.3 Chatbot Introduction
      • 9.7.4 CX Company Revenue in Chatbot Business (2018-2019)
      • 9.7.5 CX Company Recent Development
    • 9.8 Speaktoit
      • 9.8.1 Speaktoit Company Details
      • 9.8.2 Company Description and Business Overview
      • 9.8.3 Chatbot Introduction
      • 9.8.4 Speaktoit Revenue in Chatbot Business (2018-2019)
      • 9.8.5 Speaktoit Recent Development
    • 9.9 Customer
      • 9.9.1 Customer Company Details
      • 9.9.2 Company Description and Business Overview
      • 9.9.3 Chatbot Introduction
      • 9.9.4 Customer Revenue in Chatbot Business (2018-2019)
      • 9.9.5 Customer Recent Development
    • 9.10 Codebaby
      • 9.10.1 Codebaby Company Details
      • 9.10.2 Company Description and Business Overview
      • 9.10.3 Chatbot Introduction
      • 9.10.4 Codebaby Revenue in Chatbot Business (2018-2019)
      • 9.10.5 Codebaby Recent Development

    10 Market Dynamics

    • 10.1 Drivers
    • 10.2 Opportunities
    • 10.3 Challenges
    • 10.4 Market Ecosystem
    • 10.5 Market Value Chain Analysis

    11 Key Findings in This Report

      12 Appendix

      • 12.1 Research Methodology
        • 12.1.1 Methodology/Research Approach
          • 12.1.1.1 Research Programs/Design
          • 12.1.1.2 Market Size Estimation
          • 12.1.1.3 Market Breakdown and Data Triangulation
        • 12.1.2 Data Source
          • 12.1.2.1 Secondary Sources
          • 12.1.2.2 Primary Sources
      • 12.2 Disclaimer

      A chatbot (also known as a talkbots, chatterbot, Bot, IM bot, interactive agent, or Artificial Conversational Entity) is a computer program or an artificial intelligence which conducts a conversation via auditory or textual methods.
      In 2018, the global Chatbot market size was xx million US$ and it is expected to reach xx million US$ by the end of 2025, with a CAGR of xx% during 2019-2025.

      This report focuses on the global Chatbot status, future forecast, growth opportunity, key market and key players. The study objectives are to present the Chatbot development in United States, Europe and China.

      The key players covered in this study
      Artificial Solutions 
      IBM Watson 
      Naunce Communications 
      eGain Coporation 
      Creative Virtual 
      Next IT Corp. 
      CX Company 
      Speaktoit 
      Customer 
      Codebaby

      Market analysis by product type
      Standalone
      Web-based
      Messenger-based

      Market analysis by market
      Healthcare
      Retail
      Banking, Financial Services, and Insurance (BFSI)
      Media and entertainment
      Travel & Tourism
      E-commerce
      Others

      Market analysis by Region
      United States
      Europe
      China
      Japan
      Southeast Asia
      India
      Central & South America

      The study objectives of this report are:
      To analyze global Chatbot status, future forecast, growth opportunity, key market and key players.
      To present the Chatbot development in United States, Europe and China.
      To strategically profile the key players and comprehensively analyze their development plan and strategies.
      To define, describe and forecast the market by product type, market and key regions.

      In this study, the years considered to estimate the market size of Chatbot are as follows:
      History Year: 2018-2019
      Base Year: 2018
      Estimated Year: 2019
      Forecast Year 2019 to 2025
      For the data information by region, company, type and application, 2018 is considered as the base year. Whenever data information was unavailable for the base year, the prior year has been considered.

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