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Global Customer Information System (CIS) Market 2024 by Company, Regions, Type and Application, Forecast to 2030

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1 Market Overview

  • 1.1 Product Overview and Scope of Customer Information System (CIS)
  • 1.2 Market Estimation Caveats and Base Year
  • 1.3 Classification of Customer Information System (CIS) by Type
    • 1.3.1 Overview: Global Customer Information System (CIS) Market Size by Type: 2019 Versus 2023 Versus 2030
    • 1.3.2 Global Customer Information System (CIS) Consumption Value Market Share by Type in 2023
    • 1.3.3 Cloud Customer Information System
    • 1.3.4 On-premises Customer Information System
  • 1.4 Global Customer Information System (CIS) Market by Application
    • 1.4.1 Overview: Global Customer Information System (CIS) Market Size by Application: 2019 Versus 2023 Versus 2030
    • 1.4.2 BFSI
    • 1.4.3 IT and Telecommunications
    • 1.4.4 Retail and eCommerce
    • 1.4.5 Government
    • 1.4.6 Energy and Utilities
    • 1.4.7 Others
  • 1.5 Global Customer Information System (CIS) Market Size & Forecast
  • 1.6 Global Customer Information System (CIS) Market Size and Forecast by Region
    • 1.6.1 Global Customer Information System (CIS) Market Size by Region: 2019 VS 2023 VS 2030
    • 1.6.2 Global Customer Information System (CIS) Market Size by Region, (2019-2030)
    • 1.6.3 North America Customer Information System (CIS) Market Size and Prospect (2019-2030)
    • 1.6.4 Europe Customer Information System (CIS) Market Size and Prospect (2019-2030)
    • 1.6.5 Asia-Pacific Customer Information System (CIS) Market Size and Prospect (2019-2030)
    • 1.6.6 South America Customer Information System (CIS) Market Size and Prospect (2019-2030)
    • 1.6.7 Middle East and Africa Customer Information System (CIS) Market Size and Prospect (2019-2030)

2 Company Profiles

  • 2.1 Oracle
    • 2.1.1 Oracle Details
    • 2.1.2 Oracle Major Business
    • 2.1.3 Oracle Customer Information System (CIS) Product and Solutions
    • 2.1.4 Oracle Customer Information System (CIS) Revenue, Gross Margin and Market Share (2019-2024)
    • 2.1.5 Oracle Recent Developments and Future Plans
  • 2.2 SAP
    • 2.2.1 SAP Details
    • 2.2.2 SAP Major Business
    • 2.2.3 SAP Customer Information System (CIS) Product and Solutions
    • 2.2.4 SAP Customer Information System (CIS) Revenue, Gross Margin and Market Share (2019-2024)
    • 2.2.5 SAP Recent Developments and Future Plans
  • 2.3 Itineris
    • 2.3.1 Itineris Details
    • 2.3.2 Itineris Major Business
    • 2.3.3 Itineris Customer Information System (CIS) Product and Solutions
    • 2.3.4 Itineris Customer Information System (CIS) Revenue, Gross Margin and Market Share (2019-2024)
    • 2.3.5 Itineris Recent Developments and Future Plans
  • 2.4 Hansen
    • 2.4.1 Hansen Details
    • 2.4.2 Hansen Major Business
    • 2.4.3 Hansen Customer Information System (CIS) Product and Solutions
    • 2.4.4 Hansen Customer Information System (CIS) Revenue, Gross Margin and Market Share (2019-2024)
    • 2.4.5 Hansen Recent Developments and Future Plans
  • 2.5 Fluentgrid
    • 2.5.1 Fluentgrid Details
    • 2.5.2 Fluentgrid Major Business
    • 2.5.3 Fluentgrid Customer Information System (CIS) Product and Solutions
    • 2.5.4 Fluentgrid Customer Information System (CIS) Revenue, Gross Margin and Market Share (2019-2024)
    • 2.5.5 Fluentgrid Recent Developments and Future Plans
  • 2.6 Open International
    • 2.6.1 Open International Details
    • 2.6.2 Open International Major Business
    • 2.6.3 Open International Customer Information System (CIS) Product and Solutions
    • 2.6.4 Open International Customer Information System (CIS) Revenue, Gross Margin and Market Share (2019-2024)
    • 2.6.5 Open International Recent Developments and Future Plans
  • 2.7 Gentrack
    • 2.7.1 Gentrack Details
    • 2.7.2 Gentrack Major Business
    • 2.7.3 Gentrack Customer Information System (CIS) Product and Solutions
    • 2.7.4 Gentrack Customer Information System (CIS) Revenue, Gross Margin and Market Share (2019-2024)
    • 2.7.5 Gentrack Recent Developments and Future Plans
  • 2.8 Milestone Utility Services
    • 2.8.1 Milestone Utility Services Details
    • 2.8.2 Milestone Utility Services Major Business
    • 2.8.3 Milestone Utility Services Customer Information System (CIS) Product and Solutions
    • 2.8.4 Milestone Utility Services Customer Information System (CIS) Revenue, Gross Margin and Market Share (2019-2024)
    • 2.8.5 Milestone Utility Services Recent Developments and Future Plans
  • 2.9 Cayenta
    • 2.9.1 Cayenta Details
    • 2.9.2 Cayenta Major Business
    • 2.9.3 Cayenta Customer Information System (CIS) Product and Solutions
    • 2.9.4 Cayenta Customer Information System (CIS) Revenue, Gross Margin and Market Share (2019-2024)
    • 2.9.5 Cayenta Recent Developments and Future Plans
  • 2.10 Advanced Utility Systems
    • 2.10.1 Advanced Utility Systems Details
    • 2.10.2 Advanced Utility Systems Major Business
    • 2.10.3 Advanced Utility Systems Customer Information System (CIS) Product and Solutions
    • 2.10.4 Advanced Utility Systems Customer Information System (CIS) Revenue, Gross Margin and Market Share (2019-2024)
    • 2.10.5 Advanced Utility Systems Recent Developments and Future Plans
  • 2.11 Engineering
    • 2.11.1 Engineering Details
    • 2.11.2 Engineering Major Business
    • 2.11.3 Engineering Customer Information System (CIS) Product and Solutions
    • 2.11.4 Engineering Customer Information System (CIS) Revenue, Gross Margin and Market Share (2019-2024)
    • 2.11.5 Engineering Recent Developments and Future Plans
  • 2.12 Indra
    • 2.12.1 Indra Details
    • 2.12.2 Indra Major Business
    • 2.12.3 Indra Customer Information System (CIS) Product and Solutions
    • 2.12.4 Indra Customer Information System (CIS) Revenue, Gross Margin and Market Share (2019-2024)
    • 2.12.5 Indra Recent Developments and Future Plans
  • 2.13 Ferranti Computer Systems
    • 2.13.1 Ferranti Computer Systems Details
    • 2.13.2 Ferranti Computer Systems Major Business
    • 2.13.3 Ferranti Computer Systems Customer Information System (CIS) Product and Solutions
    • 2.13.4 Ferranti Computer Systems Customer Information System (CIS) Revenue, Gross Margin and Market Share (2019-2024)
    • 2.13.5 Ferranti Computer Systems Recent Developments and Future Plans
  • 2.14 Northstar Utilities
    • 2.14.1 Northstar Utilities Details
    • 2.14.2 Northstar Utilities Major Business
    • 2.14.3 Northstar Utilities Customer Information System (CIS) Product and Solutions
    • 2.14.4 Northstar Utilities Customer Information System (CIS) Revenue, Gross Margin and Market Share (2019-2024)
    • 2.14.5 Northstar Utilities Recent Developments and Future Plans
  • 2.15 Vertexone
    • 2.15.1 Vertexone Details
    • 2.15.2 Vertexone Major Business
    • 2.15.3 Vertexone Customer Information System (CIS) Product and Solutions
    • 2.15.4 Vertexone Customer Information System (CIS) Revenue, Gross Margin and Market Share (2019-2024)
    • 2.15.5 Vertexone Recent Developments and Future Plans
  • 2.16 IBM
    • 2.16.1 IBM Details
    • 2.16.2 IBM Major Business
    • 2.16.3 IBM Customer Information System (CIS) Product and Solutions
    • 2.16.4 IBM Customer Information System (CIS) Revenue, Gross Margin and Market Share (2019-2024)
    • 2.16.5 IBM Recent Developments and Future Plans

3 Market Competition, by Players

  • 3.1 Global Customer Information System (CIS) Revenue and Share by Players (2019-2024)
  • 3.2 Market Share Analysis (2023)
    • 3.2.1 Market Share of Customer Information System (CIS) by Company Revenue
    • 3.2.2 Top 3 Customer Information System (CIS) Players Market Share in 2023
    • 3.2.3 Top 6 Customer Information System (CIS) Players Market Share in 2023
  • 3.3 Customer Information System (CIS) Market: Overall Company Footprint Analysis
    • 3.3.1 Customer Information System (CIS) Market: Region Footprint
    • 3.3.2 Customer Information System (CIS) Market: Company Product Type Footprint
    • 3.3.3 Customer Information System (CIS) Market: Company Product Application Footprint
  • 3.4 New Market Entrants and Barriers to Market Entry
  • 3.5 Mergers, Acquisition, Agreements, and Collaborations

4 Market Size Segment by Type

  • 4.1 Global Customer Information System (CIS) Consumption Value and Market Share by Type (2019-2024)
  • 4.2 Global Customer Information System (CIS) Market Forecast by Type (2025-2030)

5 Market Size Segment by Application

  • 5.1 Global Customer Information System (CIS) Consumption Value Market Share by Application (2019-2024)
  • 5.2 Global Customer Information System (CIS) Market Forecast by Application (2025-2030)

6 North America

  • 6.1 North America Customer Information System (CIS) Consumption Value by Type (2019-2030)
  • 6.2 North America Customer Information System (CIS) Consumption Value by Application (2019-2030)
  • 6.3 North America Customer Information System (CIS) Market Size by Country
    • 6.3.1 North America Customer Information System (CIS) Consumption Value by Country (2019-2030)
    • 6.3.2 United States Customer Information System (CIS) Market Size and Forecast (2019-2030)
    • 6.3.3 Canada Customer Information System (CIS) Market Size and Forecast (2019-2030)
    • 6.3.4 Mexico Customer Information System (CIS) Market Size and Forecast (2019-2030)

7 Europe

  • 7.1 Europe Customer Information System (CIS) Consumption Value by Type (2019-2030)
  • 7.2 Europe Customer Information System (CIS) Consumption Value by Application (2019-2030)
  • 7.3 Europe Customer Information System (CIS) Market Size by Country
    • 7.3.1 Europe Customer Information System (CIS) Consumption Value by Country (2019-2030)
    • 7.3.2 Germany Customer Information System (CIS) Market Size and Forecast (2019-2030)
    • 7.3.3 France Customer Information System (CIS) Market Size and Forecast (2019-2030)
    • 7.3.4 United Kingdom Customer Information System (CIS) Market Size and Forecast (2019-2030)
    • 7.3.5 Russia Customer Information System (CIS) Market Size and Forecast (2019-2030)
    • 7.3.6 Italy Customer Information System (CIS) Market Size and Forecast (2019-2030)

8 Asia-Pacific

  • 8.1 Asia-Pacific Customer Information System (CIS) Consumption Value by Type (2019-2030)
  • 8.2 Asia-Pacific Customer Information System (CIS) Consumption Value by Application (2019-2030)
  • 8.3 Asia-Pacific Customer Information System (CIS) Market Size by Region
    • 8.3.1 Asia-Pacific Customer Information System (CIS) Consumption Value by Region (2019-2030)
    • 8.3.2 China Customer Information System (CIS) Market Size and Forecast (2019-2030)
    • 8.3.3 Japan Customer Information System (CIS) Market Size and Forecast (2019-2030)
    • 8.3.4 South Korea Customer Information System (CIS) Market Size and Forecast (2019-2030)
    • 8.3.5 India Customer Information System (CIS) Market Size and Forecast (2019-2030)
    • 8.3.6 Southeast Asia Customer Information System (CIS) Market Size and Forecast (2019-2030)
    • 8.3.7 Australia Customer Information System (CIS) Market Size and Forecast (2019-2030)

9 South America

  • 9.1 South America Customer Information System (CIS) Consumption Value by Type (2019-2030)
  • 9.2 South America Customer Information System (CIS) Consumption Value by Application (2019-2030)
  • 9.3 South America Customer Information System (CIS) Market Size by Country
    • 9.3.1 South America Customer Information System (CIS) Consumption Value by Country (2019-2030)
    • 9.3.2 Brazil Customer Information System (CIS) Market Size and Forecast (2019-2030)
    • 9.3.3 Argentina Customer Information System (CIS) Market Size and Forecast (2019-2030)

10 Middle East & Africa

  • 10.1 Middle East & Africa Customer Information System (CIS) Consumption Value by Type (2019-2030)
  • 10.2 Middle East & Africa Customer Information System (CIS) Consumption Value by Application (2019-2030)
  • 10.3 Middle East & Africa Customer Information System (CIS) Market Size by Country
    • 10.3.1 Middle East & Africa Customer Information System (CIS) Consumption Value by Country (2019-2030)
    • 10.3.2 Turkey Customer Information System (CIS) Market Size and Forecast (2019-2030)
    • 10.3.3 Saudi Arabia Customer Information System (CIS) Market Size and Forecast (2019-2030)
    • 10.3.4 UAE Customer Information System (CIS) Market Size and Forecast (2019-2030)

11 Market Dynamics

  • 11.1 Customer Information System (CIS) Market Drivers
  • 11.2 Customer Information System (CIS) Market Restraints
  • 11.3 Customer Information System (CIS) Trends Analysis
  • 11.4 Porters Five Forces Analysis
    • 11.4.1 Threat of New Entrants
    • 11.4.2 Bargaining Power of Suppliers
    • 11.4.3 Bargaining Power of Buyers
    • 11.4.4 Threat of Substitutes
    • 11.4.5 Competitive Rivalry

12 Industry Chain Analysis

  • 12.1 Customer Information System (CIS) Industry Chain
  • 12.2 Customer Information System (CIS) Upstream Analysis
  • 12.3 Customer Information System (CIS) Midstream Analysis
  • 12.4 Customer Information System (CIS) Downstream Analysis

13 Research Findings and Conclusion

    14 Appendix

    • 14.1 Methodology
    • 14.2 Research Process and Data Source

    According to our (Global Info Research) latest study, the global Customer Information System (CIS) market size was valued at USD 813.8 million in 2023 and is forecast to a readjusted size of USD 1230 million by 2030 with a CAGR of 6.1% during review period.
    The customer information system (CIS) is a vital component of the meter-to-cash (M2C) value chain for electric utilities and other industries that provide metered delivery of commoditiessuch as water and natural gas.
    The Global Info Research report includes an overview of the development of the Customer Information System (CIS) industry chain, the market status of BFSI (Cloud Customer Information System, On-premises Customer Information System), IT and Telecommunications (Cloud Customer Information System, On-premises Customer Information System), and key enterprises in developed and developing market, and analysed the cutting-edge technology, patent, hot applications and market trends of Customer Information System (CIS).
    Regionally, the report analyzes the Customer Information System (CIS) markets in key regions. North America and Europe are experiencing steady growth, driven by government initiatives and increasing consumer awareness. Asia-Pacific, particularly China, leads the global Customer Information System (CIS) market, with robust domestic demand, supportive policies, and a strong manufacturing base.
    Key Features:
    The report presents comprehensive understanding of the Customer Information System (CIS) market. It provides a holistic view of the industry, as well as detailed insights into individual components and stakeholders. The report analysis market dynamics, trends, challenges, and opportunities within the Customer Information System (CIS) industry.
    The report involves analyzing the market at a macro level:
    Market Sizing and Segmentation: Report collect data on the overall market size, including the revenue generated, and market share of different by Type (e.g., Cloud Customer Information System, On-premises Customer Information System).
    Industry Analysis: Report analyse the broader industry trends, such as government policies and regulations, technological advancements, consumer preferences, and market dynamics. This analysis helps in understanding the key drivers and challenges influencing the Customer Information System (CIS) market.
    Regional Analysis: The report involves examining the Customer Information System (CIS) market at a regional or national level. Report analyses regional factors such as government incentives, infrastructure development, economic conditions, and consumer behaviour to identify variations and opportunities within different markets.
    Market Projections: Report covers the gathered data and analysis to make future projections and forecasts for the Customer Information System (CIS) market. This may include estimating market growth rates, predicting market demand, and identifying emerging trends.
    The report also involves a more granular approach to Customer Information System (CIS):
    Company Analysis: Report covers individual Customer Information System (CIS) players, suppliers, and other relevant industry players. This analysis includes studying their financial performance, market positioning, product portfolios, partnerships, and strategies.
    Consumer Analysis: Report covers data on consumer behaviour, preferences, and attitudes towards Customer Information System (CIS) This may involve surveys, interviews, and analysis of consumer reviews and feedback from different by Application (BFSI, IT and Telecommunications).
    Technology Analysis: Report covers specific technologies relevant to Customer Information System (CIS). It assesses the current state, advancements, and potential future developments in Customer Information System (CIS) areas.
    Competitive Landscape: By analyzing individual companies, suppliers, and consumers, the report present insights into the competitive landscape of the Customer Information System (CIS) market. This analysis helps understand market share, competitive advantages, and potential areas for differentiation among industry players.
    Market Validation: The report involves validating findings and projections through primary research, such as surveys, interviews, and focus groups.
    Market Segmentation
    Customer Information System (CIS) market is split by Type and by Application. For the period 2019-2030, the growth among segments provides accurate calculations and forecasts for consumption value by Type, and by Application in terms of value.
    Market segment by Type
    Cloud Customer Information System
    On-premises Customer Information System
    Market segment by Application
    BFSI
    IT and Telecommunications
    Retail and eCommerce
    Government
    Energy and Utilities
    Others
    Market segment by players, this report covers
    Oracle
    SAP
    Itineris
    Hansen
    Fluentgrid
    Open International
    Gentrack
    Milestone Utility Services
    Cayenta
    Advanced Utility Systems
    Engineering
    Indra
    Ferranti Computer Systems
    Northstar Utilities
    Vertexone
    IBM
    Market segment by regions, regional analysis covers
    North America (United States, Canada, and Mexico)
    Europe (Germany, France, UK, Russia, Italy, and Rest of Europe)
    Asia-Pacific (China, Japan, South Korea, India, Southeast Asia, Australia and Rest of Asia-Pacific)
    South America (Brazil, Argentina and Rest of South America)
    Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of Middle East & Africa)
    The content of the study subjects, includes a total of 13 chapters:
    Chapter 1, to describe Customer Information System (CIS) product scope, market overview, market estimation caveats and base year.
    Chapter 2, to profile the top players of Customer Information System (CIS), with revenue, gross margin and global market share of Customer Information System (CIS) from 2019 to 2024.
    Chapter 3, the Customer Information System (CIS) competitive situation, revenue and global market share of top players are analyzed emphatically by landscape contrast.
    Chapter 4 and 5, to segment the market size by Type and application, with consumption value and growth rate by Type, application, from 2019 to 2030.
    Chapter 6, 7, 8, 9, and 10, to break the market size data at the country level, with revenue and market share for key countries in the world, from 2019 to 2024.and Customer Information System (CIS) market forecast, by regions, type and application, with consumption value, from 2025 to 2030.
    Chapter 11, market dynamics, drivers, restraints, trends and Porters Five Forces analysis.
    Chapter 12, the key raw materials and key suppliers, and industry chain of Customer Information System (CIS).
    Chapter 13, to describe Customer Information System (CIS) research findings and conclusion.

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