Table of Contents

1 Report Overview

• 1.1 Study Scope
• 1.2 Key Market Segments
• 1.3 Players Covered
• 1.4 Market Analysis by Type
  • 1.4.1 Global Customer 360 Market Size Growth Rate by Type (2014-2025)
  • 1.4.2 Cloud Based
  • 1.4.3 On-Premise
• 1.5 Market by Application
  • 1.5.1 Global Customer 360 Market Share by Application (2014-2025)
  • 1.5.2 B2C
  • 1.5.3 B2B
• 1.6 Study Objectives
• 1.7 Years Considered

2 Global Growth Trends

• 2.1 Customer 360 Market Size
• 2.2 Customer 360 Growth Trends by Regions
  • 2.2.1 Customer 360 Market Size by Regions (2014-2025)
  • 2.2.2 Customer 360 Market Share by Regions (2014-2019)
• 2.3 Industry Trends
  • 2.3.1 Market Top Trends
  • 2.3.2 Market Drivers
  • 2.3.3 Market Challenges
  • 2.3.4 Porter’s Five Forces Analysis

3 Market Share by Key Players

• 3.1 Customer 360 Market Size by by Players
  • 3.1.1 Global Customer 360 Revenue by by Players (2014-2019)
  • 3.1.2 Global Customer 360 Revenue Market Share by by Players (2014-2019)
  • 3.1.3 Global Customer 360 Market Concentration Ratio (CR5 and HHI)
• 3.2 Customer 360 Key Players Head office and Area Served
• 3.3 Key Players Customer 360 Product/Solution/Service
• 3.4 Date of Enter into Customer 360 Market
• 3.5 Mergers & Acquisitions, Expansion Plans

4 Breakdown Data by Type and Application

• 4.1 Global Customer 360 Market Size by Type (2014-2019)
• 4.2 Global Customer 360 Market Size by Application (2014-2019)

5 United States

• 5.1 United States Customer 360 Market Size (2014-2019)
• 5.2 Customer 360 Key Players in United States
• 5.3 United States Customer 360 Market Size by Type
• 5.4 United States Customer 360 Market Size by Application

6 Europe

• 6.1 Europe Customer 360 Market Size (2014-2019)
• 6.2 Customer 360 Key Players in Europe
• 6.3 Europe Customer 360 Market Size by Type
• 6.4 Europe Customer 360 Market Size by Application

7 China

• 7.1 China Customer 360 Market Size (2014-2019)
• 7.2 Customer 360 Key Players in China
• 7.3 China Customer 360 Market Size by Type
• 7.4 China Customer 360 Market Size by Application

8 Japan

• 8.1 Japan Customer 360 Market Size (2014-2019)
• 8.2 Customer 360 Key Players in Japan
• 8.3 Japan Customer 360 Market Size by Type
• 8.4 Japan Customer 360 Market Size by Application

9 Southeast Asia

• 9.1 Southeast Asia Customer 360 Market Size (2014-2019)
• 9.2 Customer 360 Key Players in Southeast Asia
• 9.3 Southeast Asia Customer 360 Market Size by Type
• 9.4 Southeast Asia Customer 360 Market Size by Application

10 India

• 10.1 India Customer 360 Market Size (2014-2019)
• 10.2 Customer 360 Key Players in India
• 10.3 India Customer 360 Market Size by Type
• 10.4 India Customer 360 Market Size by Application

11 Central & South America

• 11.1 Central & South America Customer 360 Market Size (2014-2019)
• 11.2 Customer 360 Key Players in Central & South America
• 11.3 Central & South America Customer 360 Market Size by Type
• 11.4 Central & South America Customer 360 Market Size by Application

12 International Players Profiles

• 12.1 Salesforce
  • 12.1.1 Salesforce Company Details
  • 12.1.2 Company Description and Business Overview
  • 12.1.3 Customer 360 Introduction
  • 12.1.4 Salesforce Revenue in Customer 360 Business (2014-2019)
  • 12.1.5 Salesforce Recent Development
• 12.2 Mulesoft
  • 12.2.1 Mulesoft Company Details
  • 12.2.2 Company Description and Business Overview
  • 12.2.3 Customer 360 Introduction
  • 12.2.4 Mulesoft Revenue in Customer 360 Business (2014-2019)
  • 12.2.5 Mulesoft Recent Development
• 12.3 Informatica
  • 12.3.1 Informatica Company Details
  • 12.3.2 Company Description and Business Overview
  • 12.3.3 Customer 360 Introduction
  • 12.3.4 Informatica Revenue in Customer 360 Business (2014-2019)
  • 12.3.5 Informatica Recent Development
• 12.4 MarkLogic
  • 12.4.1 MarkLogic Company Details
  • 12.4.2 Company Description and Business Overview
  • 12.4.3 Customer 360 Introduction
  • 12.4.4 MarkLogic Revenue in Customer 360 Business (2014-2019)
  • 12.4.5 MarkLogic Recent Development
• 12.5 AllSight
  • 12.5.1 AllSight Company Details
  • 12.5.2 Company Description and Business Overview
  • 12.5.3 Customer 360 Introduction
  • 12.5.4 AllSight Revenue in Customer 360 Business (2014-2019)
  • 12.5.5 AllSight Recent Development
• 12.6 Verint Systems
  • 12.6.1 Verint Systems Company Details
  • 12.6.2 Company Description and Business Overview
  • 12.6.3 Customer 360 Introduction
  • 12.6.4 Verint Systems Revenue in Customer 360 Business (2014-2019)
  • 12.6.5 Verint Systems Recent Development
• 12.7 Janrain
  • 12.7.1 Janrain Company Details
  • 12.7.2 Company Description and Business Overview
  • 12.7.3 Customer 360 Introduction
  • 12.7.4 Janrain Revenue in Customer 360 Business (2014-2019)
  • 12.7.5 Janrain Recent Development
• 12.8 IBM
  • 12.8.1 IBM Company Details
  • 12.8.2 Company Description and Business Overview
  • 12.8.3 Customer 360 Introduction
  • 12.8.4 IBM Revenue in Customer 360 Business (2014-2019)
  • 12.8.5 IBM Recent Development
• 12.9 Oracle
  • 12.9.1 Oracle Company Details
  • 12.9.2 Company Description and Business Overview
  • 12.9.3 Customer 360 Introduction
  • 12.9.4 Oracle Revenue in Customer 360 Business (2014-2019)
  • 12.9.5 Oracle Recent Development
• 12.10 Selligent
  • 12.10.1 Selligent Company Details
  • 12.10.2 Company Description and Business Overview
  • 12.10.3 Customer 360 Introduction
  • 12.10.4 Selligent Revenue in Customer 360 Business (2014-2019)
  • 12.10.5 Selligent Recent Development
• 12.11 SAS
• 12.12 Vision Critical

13 Market Forecast 2019-2025

• 13.1 Market Size Forecast by Regions
• 13.2 United States
• 13.3 Europe
• 13.4 China
• 13.5 Japan
• 13.6 Southeast Asia
• 13.7 India
• 13.8 Central & South America
• 13.9 Market Size Forecast by Product (2019-2025)
• 13.10 Market Size Forecast by Application (2019-2025)

14 Analyst's Viewpoints/Conclusions

15 Appendix

• 15.1 Research Methodology
  • 15.1.1 Methodology/Research Approach
    • 15.1.1.1 Research Programs/Design
    • 15.1.1.2 Market Size Estimation
    • 12.1.1.3 Market Breakdown and Data Triangulation
  • 15.1.2 Data Source
    • 15.1.2.1 Secondary Sources
    • 15.1.2.2 Primary Sources
• 15.2 Disclaimer

In 2018, the global Customer 360 market size was xx million US$ and it is expected to reach xx million US$ by the end of 2025, with a CAGR of xx% during 2019-2025.

This report focuses on the global Customer 360 status, future forecast, growth opportunity, key market and key players. The study objectives are to present the Customer 360 development in United States, Europe and China.

The key players covered in this study
Salesforce
Mulesoft
Informatica
MarkLogic
AllSight
Verint Systems
Janrain
IBM
Oracle
Selligent
SAS
Vision Critical

Market segment by Type, the product can be split into
Cloud Based
On-Premise

Market segment by Application, split into
B2C
B2B

Market segment by Regions/Countries, this report covers
United States
Europe
China
Japan
Southeast Asia
India
Central & South America

The study objectives of this report are:
To analyze global Customer 360 status, future forecast, growth opportunity, key market and key players.
To present the Customer 360 development in United States, Europe and China.
To strategically profile the key players and comprehensively analyze their development plan and strategies.
To define, describe and forecast the market by product type, market and key regions.

In this study, the years considered to estimate the market size of Customer 360 are as follows:
History Year: 2014-2018
Base Year: 2018
Estimated Year: 2019
Forecast Year 2019 to 2025
For the data information by region, company, type and application, 2018 is considered as the base year. Whenever data information was unavailable for the base year, the prior year has been considered.