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Global Conversational AI Platform Software Market 2024 by Company, Regions, Type and Application, Forecast to 2030

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1 Market Overview

  • 1.1 Product Overview and Scope of Conversational AI Platform Software
  • 1.2 Market Estimation Caveats and Base Year
  • 1.3 Classification of Conversational AI Platform Software by Type
    • 1.3.1 Overview: Global Conversational AI Platform Software Market Size by Type: 2019 Versus 2023 Versus 2030
    • 1.3.2 Global Conversational AI Platform Software Consumption Value Market Share by Type in 2023
    • 1.3.3 Cloud-based
    • 1.3.4 On-premises
  • 1.4 Global Conversational AI Platform Software Market by Application
    • 1.4.1 Overview: Global Conversational AI Platform Software Market Size by Application: 2019 Versus 2023 Versus 2030
    • 1.4.2 Small and Medium Enterprises (SMEs)
    • 1.4.3 Large Enterprises
  • 1.5 Global Conversational AI Platform Software Market Size & Forecast
  • 1.6 Global Conversational AI Platform Software Market Size and Forecast by Region
    • 1.6.1 Global Conversational AI Platform Software Market Size by Region: 2019 VS 2023 VS 2030
    • 1.6.2 Global Conversational AI Platform Software Market Size by Region, (2019-2030)
    • 1.6.3 North America Conversational AI Platform Software Market Size and Prospect (2019-2030)
    • 1.6.4 Europe Conversational AI Platform Software Market Size and Prospect (2019-2030)
    • 1.6.5 Asia-Pacific Conversational AI Platform Software Market Size and Prospect (2019-2030)
    • 1.6.6 South America Conversational AI Platform Software Market Size and Prospect (2019-2030)
    • 1.6.7 Middle East and Africa Conversational AI Platform Software Market Size and Prospect (2019-2030)

2 Company Profiles

  • 2.1 Acobot
    • 2.1.1 Acobot Details
    • 2.1.2 Acobot Major Business
    • 2.1.3 Acobot Conversational AI Platform Software Product and Solutions
    • 2.1.4 Acobot Conversational AI Platform Software Revenue, Gross Margin and Market Share (2019-2024)
    • 2.1.5 Acobot Recent Developments and Future Plans
  • 2.2 ExecVision
    • 2.2.1 ExecVision Details
    • 2.2.2 ExecVision Major Business
    • 2.2.3 ExecVision Conversational AI Platform Software Product and Solutions
    • 2.2.4 ExecVision Conversational AI Platform Software Revenue, Gross Margin and Market Share (2019-2024)
    • 2.2.5 ExecVision Recent Developments and Future Plans
  • 2.3 Gong.io
    • 2.3.1 Gong.io Details
    • 2.3.2 Gong.io Major Business
    • 2.3.3 Gong.io Conversational AI Platform Software Product and Solutions
    • 2.3.4 Gong.io Conversational AI Platform Software Revenue, Gross Margin and Market Share (2019-2024)
    • 2.3.5 Gong.io Recent Developments and Future Plans
  • 2.4 Activechat
    • 2.4.1 Activechat Details
    • 2.4.2 Activechat Major Business
    • 2.4.3 Activechat Conversational AI Platform Software Product and Solutions
    • 2.4.4 Activechat Conversational AI Platform Software Revenue, Gross Margin and Market Share (2019-2024)
    • 2.4.5 Activechat Recent Developments and Future Plans
  • 2.5 LivePerson
    • 2.5.1 LivePerson Details
    • 2.5.2 LivePerson Major Business
    • 2.5.3 LivePerson Conversational AI Platform Software Product and Solutions
    • 2.5.4 LivePerson Conversational AI Platform Software Revenue, Gross Margin and Market Share (2019-2024)
    • 2.5.5 LivePerson Recent Developments and Future Plans
  • 2.6 Marchex
    • 2.6.1 Marchex Details
    • 2.6.2 Marchex Major Business
    • 2.6.3 Marchex Conversational AI Platform Software Product and Solutions
    • 2.6.4 Marchex Conversational AI Platform Software Revenue, Gross Margin and Market Share (2019-2024)
    • 2.6.5 Marchex Recent Developments and Future Plans
  • 2.7 Kommunicate
    • 2.7.1 Kommunicate Details
    • 2.7.2 Kommunicate Major Business
    • 2.7.3 Kommunicate Conversational AI Platform Software Product and Solutions
    • 2.7.4 Kommunicate Conversational AI Platform Software Revenue, Gross Margin and Market Share (2019-2024)
    • 2.7.5 Kommunicate Recent Developments and Future Plans
  • 2.8 Solvemate
    • 2.8.1 Solvemate Details
    • 2.8.2 Solvemate Major Business
    • 2.8.3 Solvemate Conversational AI Platform Software Product and Solutions
    • 2.8.4 Solvemate Conversational AI Platform Software Revenue, Gross Margin and Market Share (2019-2024)
    • 2.8.5 Solvemate Recent Developments and Future Plans
  • 2.9 Hellomybot
    • 2.9.1 Hellomybot Details
    • 2.9.2 Hellomybot Major Business
    • 2.9.3 Hellomybot Conversational AI Platform Software Product and Solutions
    • 2.9.4 Hellomybot Conversational AI Platform Software Revenue, Gross Margin and Market Share (2019-2024)
    • 2.9.5 Hellomybot Recent Developments and Future Plans
  • 2.10 Bold360
    • 2.10.1 Bold360 Details
    • 2.10.2 Bold360 Major Business
    • 2.10.3 Bold360 Conversational AI Platform Software Product and Solutions
    • 2.10.4 Bold360 Conversational AI Platform Software Revenue, Gross Margin and Market Share (2019-2024)
    • 2.10.5 Bold360 Recent Developments and Future Plans

3 Market Competition, by Players

  • 3.1 Global Conversational AI Platform Software Revenue and Share by Players (2019-2024)
  • 3.2 Market Share Analysis (2023)
    • 3.2.1 Market Share of Conversational AI Platform Software by Company Revenue
    • 3.2.2 Top 3 Conversational AI Platform Software Players Market Share in 2023
    • 3.2.3 Top 6 Conversational AI Platform Software Players Market Share in 2023
  • 3.3 Conversational AI Platform Software Market: Overall Company Footprint Analysis
    • 3.3.1 Conversational AI Platform Software Market: Region Footprint
    • 3.3.2 Conversational AI Platform Software Market: Company Product Type Footprint
    • 3.3.3 Conversational AI Platform Software Market: Company Product Application Footprint
  • 3.4 New Market Entrants and Barriers to Market Entry
  • 3.5 Mergers, Acquisition, Agreements, and Collaborations

4 Market Size Segment by Type

  • 4.1 Global Conversational AI Platform Software Consumption Value and Market Share by Type (2019-2024)
  • 4.2 Global Conversational AI Platform Software Market Forecast by Type (2025-2030)

5 Market Size Segment by Application

  • 5.1 Global Conversational AI Platform Software Consumption Value Market Share by Application (2019-2024)
  • 5.2 Global Conversational AI Platform Software Market Forecast by Application (2025-2030)

6 North America

  • 6.1 North America Conversational AI Platform Software Consumption Value by Type (2019-2030)
  • 6.2 North America Conversational AI Platform Software Consumption Value by Application (2019-2030)
  • 6.3 North America Conversational AI Platform Software Market Size by Country
    • 6.3.1 North America Conversational AI Platform Software Consumption Value by Country (2019-2030)
    • 6.3.2 United States Conversational AI Platform Software Market Size and Forecast (2019-2030)
    • 6.3.3 Canada Conversational AI Platform Software Market Size and Forecast (2019-2030)
    • 6.3.4 Mexico Conversational AI Platform Software Market Size and Forecast (2019-2030)

7 Europe

  • 7.1 Europe Conversational AI Platform Software Consumption Value by Type (2019-2030)
  • 7.2 Europe Conversational AI Platform Software Consumption Value by Application (2019-2030)
  • 7.3 Europe Conversational AI Platform Software Market Size by Country
    • 7.3.1 Europe Conversational AI Platform Software Consumption Value by Country (2019-2030)
    • 7.3.2 Germany Conversational AI Platform Software Market Size and Forecast (2019-2030)
    • 7.3.3 France Conversational AI Platform Software Market Size and Forecast (2019-2030)
    • 7.3.4 United Kingdom Conversational AI Platform Software Market Size and Forecast (2019-2030)
    • 7.3.5 Russia Conversational AI Platform Software Market Size and Forecast (2019-2030)
    • 7.3.6 Italy Conversational AI Platform Software Market Size and Forecast (2019-2030)

8 Asia-Pacific

  • 8.1 Asia-Pacific Conversational AI Platform Software Consumption Value by Type (2019-2030)
  • 8.2 Asia-Pacific Conversational AI Platform Software Consumption Value by Application (2019-2030)
  • 8.3 Asia-Pacific Conversational AI Platform Software Market Size by Region
    • 8.3.1 Asia-Pacific Conversational AI Platform Software Consumption Value by Region (2019-2030)
    • 8.3.2 China Conversational AI Platform Software Market Size and Forecast (2019-2030)
    • 8.3.3 Japan Conversational AI Platform Software Market Size and Forecast (2019-2030)
    • 8.3.4 South Korea Conversational AI Platform Software Market Size and Forecast (2019-2030)
    • 8.3.5 India Conversational AI Platform Software Market Size and Forecast (2019-2030)
    • 8.3.6 Southeast Asia Conversational AI Platform Software Market Size and Forecast (2019-2030)
    • 8.3.7 Australia Conversational AI Platform Software Market Size and Forecast (2019-2030)

9 South America

  • 9.1 South America Conversational AI Platform Software Consumption Value by Type (2019-2030)
  • 9.2 South America Conversational AI Platform Software Consumption Value by Application (2019-2030)
  • 9.3 South America Conversational AI Platform Software Market Size by Country
    • 9.3.1 South America Conversational AI Platform Software Consumption Value by Country (2019-2030)
    • 9.3.2 Brazil Conversational AI Platform Software Market Size and Forecast (2019-2030)
    • 9.3.3 Argentina Conversational AI Platform Software Market Size and Forecast (2019-2030)

10 Middle East & Africa

  • 10.1 Middle East & Africa Conversational AI Platform Software Consumption Value by Type (2019-2030)
  • 10.2 Middle East & Africa Conversational AI Platform Software Consumption Value by Application (2019-2030)
  • 10.3 Middle East & Africa Conversational AI Platform Software Market Size by Country
    • 10.3.1 Middle East & Africa Conversational AI Platform Software Consumption Value by Country (2019-2030)
    • 10.3.2 Turkey Conversational AI Platform Software Market Size and Forecast (2019-2030)
    • 10.3.3 Saudi Arabia Conversational AI Platform Software Market Size and Forecast (2019-2030)
    • 10.3.4 UAE Conversational AI Platform Software Market Size and Forecast (2019-2030)

11 Market Dynamics

  • 11.1 Conversational AI Platform Software Market Drivers
  • 11.2 Conversational AI Platform Software Market Restraints
  • 11.3 Conversational AI Platform Software Trends Analysis
  • 11.4 Porters Five Forces Analysis
    • 11.4.1 Threat of New Entrants
    • 11.4.2 Bargaining Power of Suppliers
    • 11.4.3 Bargaining Power of Buyers
    • 11.4.4 Threat of Substitutes
    • 11.4.5 Competitive Rivalry

12 Industry Chain Analysis

  • 12.1 Conversational AI Platform Software Industry Chain
  • 12.2 Conversational AI Platform Software Upstream Analysis
  • 12.3 Conversational AI Platform Software Midstream Analysis
  • 12.4 Conversational AI Platform Software Downstream Analysis

13 Research Findings and Conclusion

    14 Appendix

    • 14.1 Methodology
    • 14.2 Research Process and Data Source

    According to our (Global Info Research) latest study, the global Conversational AI Platform Software market size was valued at USD 2420.4 million in 2023 and is forecast to a readjusted size of USD 5224.3 million by 2030 with a CAGR of 11.6% during review period.
    Conversational AI Platform offers a user-friendly dialog designer to help develop and implement solutions for automating customer service, customer engagement, and human-computer interactions through natural language understanding and speech generation.
    China and the United States are two leaders in AI industry. On the AI 100 list (2022) released by CB Insights, the number of companies in the United States ranks first, with more than 70 companies, followed by the United Kingdom, with 8 companies on the list. China and Canada both holds 5 companies on the list. According to data from the China Academy of Information and Communications Technology, the scale of China's core artificial intelligence industry reached ¥508 billion in 2022, a year-on-year increase of 18%. From 2013 to November 2022, the cumulative number of patent applications for artificial intelligence inventions in the world reached 729,000, and the cumulative number of applications in China reached 389,000, accounting for 53.4%. However, the Global Artificial Intelligence Innovation Index Report 2021 released by the China Institute of Scientific and Technological Information shows that the overall strength of the United States is still far ahead. The number of artificial intelligence companies in the United States is about 4,670, while China has only 880. China's data center is less than 1/41 of that of the United States.
    The Global Info Research report includes an overview of the development of the Conversational AI Platform Software industry chain, the market status of Small and Medium Enterprises (SMEs) (Cloud-based, On-premises), Large Enterprises (Cloud-based, On-premises), and key enterprises in developed and developing market, and analysed the cutting-edge technology, patent, hot applications and market trends of Conversational AI Platform Software.
    Regionally, the report analyzes the Conversational AI Platform Software markets in key regions. North America and Europe are experiencing steady growth, driven by government initiatives and increasing consumer awareness. Asia-Pacific, particularly China, leads the global Conversational AI Platform Software market, with robust domestic demand, supportive policies, and a strong manufacturing base.
    Key Features:
    The report presents comprehensive understanding of the Conversational AI Platform Software market. It provides a holistic view of the industry, as well as detailed insights into individual components and stakeholders. The report analysis market dynamics, trends, challenges, and opportunities within the Conversational AI Platform Software industry.
    The report involves analyzing the market at a macro level:
    Market Sizing and Segmentation: Report collect data on the overall market size, including the revenue generated, and market share of different by Type (e.g., Cloud-based, On-premises).
    Industry Analysis: Report analyse the broader industry trends, such as government policies and regulations, technological advancements, consumer preferences, and market dynamics. This analysis helps in understanding the key drivers and challenges influencing the Conversational AI Platform Software market.
    Regional Analysis: The report involves examining the Conversational AI Platform Software market at a regional or national level. Report analyses regional factors such as government incentives, infrastructure development, economic conditions, and consumer behaviour to identify variations and opportunities within different markets.
    Market Projections: Report covers the gathered data and analysis to make future projections and forecasts for the Conversational AI Platform Software market. This may include estimating market growth rates, predicting market demand, and identifying emerging trends.
    The report also involves a more granular approach to Conversational AI Platform Software:
    Company Analysis: Report covers individual Conversational AI Platform Software players, suppliers, and other relevant industry players. This analysis includes studying their financial performance, market positioning, product portfolios, partnerships, and strategies.
    Consumer Analysis: Report covers data on consumer behaviour, preferences, and attitudes towards Conversational AI Platform Software This may involve surveys, interviews, and analysis of consumer reviews and feedback from different by Application (Small and Medium Enterprises (SMEs), Large Enterprises).
    Technology Analysis: Report covers specific technologies relevant to Conversational AI Platform Software. It assesses the current state, advancements, and potential future developments in Conversational AI Platform Software areas.
    Competitive Landscape: By analyzing individual companies, suppliers, and consumers, the report present insights into the competitive landscape of the Conversational AI Platform Software market. This analysis helps understand market share, competitive advantages, and potential areas for differentiation among industry players.
    Market Validation: The report involves validating findings and projections through primary research, such as surveys, interviews, and focus groups.
    Market Segmentation
    Conversational AI Platform Software market is split by Type and by Application. For the period 2019-2030, the growth among segments provides accurate calculations and forecasts for consumption value by Type, and by Application in terms of value.
    Market segment by Type
    Cloud-based
    On-premises
    Market segment by Application
    Small and Medium Enterprises (SMEs)
    Large Enterprises
    Market segment by players, this report covers
    Acobot
    ExecVision
    Gong.io
    Activechat
    LivePerson
    Marchex
    Kommunicate
    Solvemate
    Hellomybot
    Bold360
    Market segment by regions, regional analysis covers
    North America (United States, Canada, and Mexico)
    Europe (Germany, France, UK, Russia, Italy, and Rest of Europe)
    Asia-Pacific (China, Japan, South Korea, India, Southeast Asia, Australia and Rest of Asia-Pacific)
    South America (Brazil, Argentina and Rest of South America)
    Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of Middle East & Africa)
    The content of the study subjects, includes a total of 13 chapters:
    Chapter 1, to describe Conversational AI Platform Software product scope, market overview, market estimation caveats and base year.
    Chapter 2, to profile the top players of Conversational AI Platform Software, with revenue, gross margin and global market share of Conversational AI Platform Software from 2019 to 2024.
    Chapter 3, the Conversational AI Platform Software competitive situation, revenue and global market share of top players are analyzed emphatically by landscape contrast.
    Chapter 4 and 5, to segment the market size by Type and application, with consumption value and growth rate by Type, application, from 2019 to 2030.
    Chapter 6, 7, 8, 9, and 10, to break the market size data at the country level, with revenue and market share for key countries in the world, from 2019 to 2024.and Conversational AI Platform Software market forecast, by regions, type and application, with consumption value, from 2025 to 2030.
    Chapter 11, market dynamics, drivers, restraints, trends and Porters Five Forces analysis.
    Chapter 12, the key raw materials and key suppliers, and industry chain of Conversational AI Platform Software.
    Chapter 13, to describe Conversational AI Platform Software research findings and conclusion.

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