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Global Business Process Market Size, Status and Forecast 2019-2025

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Table of Contents

    1 Report Overview

    • 1.1 Study Scope
    • 1.2 Key Market Segments
    • 1.3 Players Covered
    • 1.4 Market Analysis by Type
      • 1.4.1 Global Business Process Market Size Growth Rate by Type (2014-2025)
      • 1.4.2 Operations
      • 1.4.3 Accounting and Finance
      • 1.4.4 Sales and Marketing
      • 1.4.5 Customer Service and Support
      • 1.4.6 Human Resource Management (HRM)
      • 1.4.7 Procurement and Supply Chain Management
      • 1.4.8 Others
    • 1.5 Market by Application
      • 1.5.1 Global Business Process Market Share by Application (2014-2025)
      • 1.5.2 BFSI
      • 1.5.3 Telecom and IT
      • 1.5.4 Manufacturing
      • 1.5.5 eCommerce and Retail
      • 1.5.6 Healthcare
      • 1.5.7 Government
      • 1.5.8 Others
    • 1.6 Study Objectives
    • 1.7 Years Considered

    2 Global Growth Trends

    • 2.1 Business Process Market Size
    • 2.2 Business Process Growth Trends by Regions
      • 2.2.1 Business Process Market Size by Regions (2014-2025)
      • 2.2.2 Business Process Market Share by Regions (2014-2019)
    • 2.3 Industry Trends
      • 2.3.1 Market Top Trends
      • 2.3.2 Market Drivers
      • 2.3.3 Market Opportunities

    3 Market Share by Key Players

    • 3.1 Business Process Market Size by Manufacturers
      • 3.1.1 Global Business Process Revenue by Manufacturers (2014-2019)
      • 3.1.2 Global Business Process Revenue Market Share by Manufacturers (2014-2019)
      • 3.1.3 Global Business Process Market Concentration Ratio (CR5 and HHI)
    • 3.2 Business Process Key Players Head office and Area Served
    • 3.3 Key Players Business Process Product/Solution/Service
    • 3.4 Date of Enter into Business Process Market
    • 3.5 Mergers & Acquisitions, Expansion Plans

    4 Breakdown Data by Type and Application

    • 4.1 Global Business Process Market Size by Type (2014-2019)
    • 4.2 Global Business Process Market Size by Application (2014-2019)

    5 United States

    • 5.1 United States Business Process Market Size (2014-2019)
    • 5.2 Business Process Key Players in United States
    • 5.3 United States Business Process Market Size by Type
    • 5.4 United States Business Process Market Size by Application

    6 Europe

    • 6.1 Europe Business Process Market Size (2014-2019)
    • 6.2 Business Process Key Players in Europe
    • 6.3 Europe Business Process Market Size by Type
    • 6.4 Europe Business Process Market Size by Application

    7 China

    • 7.1 China Business Process Market Size (2014-2019)
    • 7.2 Business Process Key Players in China
    • 7.3 China Business Process Market Size by Type
    • 7.4 China Business Process Market Size by Application

    8 Japan

    • 8.1 Japan Business Process Market Size (2014-2019)
    • 8.2 Business Process Key Players in Japan
    • 8.3 Japan Business Process Market Size by Type
    • 8.4 Japan Business Process Market Size by Application

    9 Southeast Asia

    • 9.1 Southeast Asia Business Process Market Size (2014-2019)
    • 9.2 Business Process Key Players in Southeast Asia
    • 9.3 Southeast Asia Business Process Market Size by Type
    • 9.4 Southeast Asia Business Process Market Size by Application

    10 India

    • 10.1 India Business Process Market Size (2014-2019)
    • 10.2 Business Process Key Players in India
    • 10.3 India Business Process Market Size by Type
    • 10.4 India Business Process Market Size by Application

    11 Central & South America

    • 11.1 Central & South America Business Process Market Size (2014-2019)
    • 11.2 Business Process Key Players in Central & South America
    • 11.3 Central & South America Business Process Market Size by Type
    • 11.4 Central & South America Business Process Market Size by Application

    12 International Players Profiles

    • 12.1 IBM
      • 12.1.1 IBM Company Details
      • 12.1.2 Company Description and Business Overview
      • 12.1.3 Business Process Introduction
      • 12.1.4 IBM Revenue in Business Process Business (2014-2019)
      • 12.1.5 IBM Recent Development
    • 12.2 SAP SE
      • 12.2.1 SAP SE Company Details
      • 12.2.2 Company Description and Business Overview
      • 12.2.3 Business Process Introduction
      • 12.2.4 SAP SE Revenue in Business Process Business (2014-2019)
      • 12.2.5 SAP SE Recent Development
    • 12.3 Oracle
      • 12.3.1 Oracle Company Details
      • 12.3.2 Company Description and Business Overview
      • 12.3.3 Business Process Introduction
      • 12.3.4 Oracle Revenue in Business Process Business (2014-2019)
      • 12.3.5 Oracle Recent Development
    • 12.4 Accenture
      • 12.4.1 Accenture Company Details
      • 12.4.2 Company Description and Business Overview
      • 12.4.3 Business Process Introduction
      • 12.4.4 Accenture Revenue in Business Process Business (2014-2019)
      • 12.4.5 Accenture Recent Development
    • 12.5 Capgemini
      • 12.5.1 Capgemini Company Details
      • 12.5.2 Company Description and Business Overview
      • 12.5.3 Business Process Introduction
      • 12.5.4 Capgemini Revenue in Business Process Business (2014-2019)
      • 12.5.5 Capgemini Recent Development
    • 12.6 Fujitsu
      • 12.6.1 Fujitsu Company Details
      • 12.6.2 Company Description and Business Overview
      • 12.6.3 Business Process Introduction
      • 12.6.4 Fujitsu Revenue in Business Process Business (2014-2019)
      • 12.6.5 Fujitsu Recent Development
    • 12.7 TCS
      • 12.7.1 TCS Company Details
      • 12.7.2 Company Description and Business Overview
      • 12.7.3 Business Process Introduction
      • 12.7.4 TCS Revenue in Business Process Business (2014-2019)
      • 12.7.5 TCS Recent Development
    • 12.8 Cognizant
      • 12.8.1 Cognizant Company Details
      • 12.8.2 Company Description and Business Overview
      • 12.8.3 Business Process Introduction
      • 12.8.4 Cognizant Revenue in Business Process Business (2014-2019)
      • 12.8.5 Cognizant Recent Development
    • 12.9 Genpact
      • 12.9.1 Genpact Company Details
      • 12.9.2 Company Description and Business Overview
      • 12.9.3 Business Process Introduction
      • 12.9.4 Genpact Revenue in Business Process Business (2014-2019)
      • 12.9.5 Genpact Recent Development
    • 12.10 EXL
      • 12.10.1 EXL Company Details
      • 12.10.2 Company Description and Business Overview
      • 12.10.3 Business Process Introduction
      • 12.10.4 EXL Revenue in Business Process Business (2014-2019)
      • 12.10.5 EXL Recent Development
    • 12.11 HCL
    • 12.12 Wipro

    13 Market Forecast 2019-2025

    • 13.1 Market Size Forecast by Regions
    • 13.2 United States
    • 13.3 Europe
    • 13.4 China
    • 13.5 Japan
    • 13.6 Southeast Asia
    • 13.7 India
    • 13.8 Central & South America
    • 13.9 Market Size Forecast by Product (2019-2025)
    • 13.10 Market Size Forecast by Application (2019-2025)

    14 Analyst's Viewpoints/Conclusions

      15 Appendix

      • 15.1 Research Methodology
        • 15.1.1 Methodology/Research Approach
          • 15.1.1.1 Research Programs/Design
          • 15.1.1.2 Market Size Estimation
          • 12.1.1.3 Market Breakdown and Data Triangulation
        • 15.1.2 Data Source
          • 15.1.2.1 Secondary Sources
          • 15.1.2.2 Primary Sources
      • 15.2 Disclaimer

      Business process as a service (BPaaS) is a term for a specific kind of Web-delivered or cloud hosting service that benefits an enterprise by assisting with business objectives. Using the term (BPaaS) implies that the business process is being automated through a remote delivery model.
      The large enterprises segment is expected to have the largest market share during the forecast period, owing to the need to reduce the high Capital Expenditure (CAPEX) and Operating Expenditure (OPEX). Large enterprises have dedicated in-house IT resources and larger IT budgets to consider the adoption of the as-a-service model for their business processes. The Small and Medium-Sized Enterprises (SMEs) segment is expected to grow at the highest rate, owing to the high adoption of BPaaS solutions among the SMEs to gain operational efficiency and result in decreased CAPEX, desired outcomes, and improved business efficiency.
      The Banking, Financial Services, and Insurance (BFSI) vertical is estimated to have the largest market share during the forecast period, owing to the adoption of cloud solutions, which has enhanced the focus on achieving competences and rebalancing the expenses on systems. The eCommerce and retail vertical is expected to grow at the highest rate, as BPaaS can help the small-sized and online retailers in improving their marketing, sales, and services’ and lowering the cost of ownership.
      As per the geographic analysis, North America is expected to hold the largest market share, due to the presence of the top BPaaS service providers, the globalization of managed cloud services, and the high adoption rate of cloud computing in this region. Asia Pacific (APAC) is expected to witness the highest growth rate in the BPaaS market during the forecast period, due to the increased adoption of BPaaS, owing to its agility, scalability, and efficient pay-per-usage benefits, with an enhanced cloud infrastructure and security.
      In 2018, the global Business Process market size was xx million US$ and it is expected to reach xx million US$ by the end of 2025, with a CAGR of xx% during 2019-2025.

      This report focuses on the global Business Process status, future forecast, growth opportunity, key market and key players. The study objectives are to present the Business Process development in United States, Europe and China.

      The key players covered in this study
      IBM
      SAP SE
      Oracle
      Accenture
      Capgemini
      Fujitsu
      TCS
      Cognizant
      Genpact
      EXL
      HCL
      Wipro

      Market segment by Type, the product can be split into
      Operations
      Accounting and Finance
      Sales and Marketing
      Customer Service and Support
      Human Resource Management (HRM)
      Procurement and Supply Chain Management
      Others

      Market segment by Application, split into
      BFSI
      Telecom and IT
      Manufacturing
      eCommerce and Retail
      Healthcare
      Government
      Others

      Market segment by Regions/Countries, this report covers
      United States
      Europe
      China
      Japan
      Southeast Asia
      India
      Central & South America

      The study objectives of this report are:
      To analyze global Business Process status, future forecast, growth opportunity, key market and key players.
      To present the Business Process development in United States, Europe and China.
      To strategically profile the key players and comprehensively analyze their development plan and strategies.
      To define, describe and forecast the market by product type, market and key regions.

      In this study, the years considered to estimate the market size of Business Process are as follows:
      History Year: 2014-2018
      Base Year: 2018
      Estimated Year: 2019
      Forecast Year 2019 to 2025
      For the data information by region, company, type and application, 2018 is considered as the base year. Whenever data information was unavailable for the base year, the prior year has been considered.

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