1 Report Overview

• 1.1 Study Scope
• 1.2 Key Market Segments
• 1.3 Players Covered: Ranking by Bot Services Revenue
• 1.4 Market by Type
  • 1.4.1 Global Bot Services Market Size Growth Rate by Type: 2020 VS 2026
  • 1.4.2 Framework
  • 1.4.3 Platform
• 1.5 Market by Application
  • 1.5.1 Global Bot Services Market Share by Application: 2020 VS 2026
  • 1.5.2 Banking, Financial Services, and Insurance (BFSI)
  • 1.5.3 Retail and eCommerce
  • 1.5.4 Healthcare
  • 1.5.5 Government
  • 1.5.6 Travel and Hospitality
  • 1.5.7 Others
• 1.6 Study Objectives
• 1.7 Years Considered

2 Global Growth Trends

• 2.1 Global Bot Services Market Perspective (2015-2026)
• 2.2 Global Bot Services Growth Trends by Regions
  • 2.2.1 Bot Services Market Size by Regions: 2015 VS 2020 VS 2026
  • 2.2.2 Bot Services Historic Market Share by Regions (2015-2020)
  • 2.2.3 Bot Services Forecasted Market Size by Regions (2021-2026)
• 2.3 Industry Trends and Growth Strategy
  • 2.3.1 Market Top Trends
  • 2.3.2 Market Drivers
  • 2.3.3 Market Challenges
  • 2.3.4 Porter’s Five Forces Analysis
  • 2.3.5 Bot Services Market Growth Strategy
  • 2.3.6 Primary Interviews with Key Bot Services Players (Opinion Leaders)

3 Competition Landscape by Key Players

• 3.1 Global Top Bot Services Players by Market Size
  • 3.1.1 Global Top Bot Services Players by Revenue (2015-2020)
  • 3.1.2 Global Bot Services Revenue Market Share by Players (2015-2020)
  • 3.1.3 Global Bot Services Market Share by Company Type (Tier 1, Tier 2 and Tier 3)
• 3.2 Global Bot Services Market Concentration Ratio
  • 3.2.1 Global Bot Services Market Concentration Ratio (CR5 and HHI)
  • 3.2.2 Global Top 10 and Top 5 Companies by Bot Services Revenue in 2019
• 3.3 Bot Services Key Players Head office and Area Served
• 3.4 Key Players Bot Services Product Solution and Service
• 3.5 Date of Enter into Bot Services Market
• 3.6 Mergers & Acquisitions, Expansion Plans

4 Market Size by Type (2015-2026)

• 4.1 Global Bot Services Historic Market Size by Type (2015-2020)
• 4.2 Global Bot Services Forecasted Market Size by Type (2021-2026)

5 Market Size by Application (2015-2026)

• 5.1 Global Bot Services Market Size by Application (2015-2020)
• 5.2 Global Bot Services Forecasted Market Size by Application (2021-2026)

6 North America

• 6.1 North America Bot Services Market Size (2015-2020)
• 6.2 Bot Services Key Players in North America (2019-2020)
• 6.3 North America Bot Services Market Size by Type (2015-2020)
• 6.4 North America Bot Services Market Size by Application (2015-2020)

7 Europe

• 7.1 Europe Bot Services Market Size (2015-2020)
• 7.2 Bot Services Key Players in Europe (2019-2020)
• 7.3 Europe Bot Services Market Size by Type (2015-2020)
• 7.4 Europe Bot Services Market Size by Application (2015-2020)

8 China

• 8.1 China Bot Services Market Size (2015-2020)
• 8.2 Bot Services Key Players in China (2019-2020)
• 8.3 China Bot Services Market Size by Type (2015-2020)
• 8.4 China Bot Services Market Size by Application (2015-2020)

9 Japan

• 9.1 Japan Bot Services Market Size (2015-2020)
• 9.2 Bot Services Key Players in Japan (2019-2020)
• 9.3 Japan Bot Services Market Size by Type (2015-2020)
• 9.4 Japan Bot Services Market Size by Application (2015-2020)

10 Southeast Asia

• 10.1 Southeast Asia Bot Services Market Size (2015-2020)
• 10.2 Bot Services Key Players in Southeast Asia (2019-2020)
• 10.3 Southeast Asia Bot Services Market Size by Type (2015-2020)
• 10.4 Southeast Asia Bot Services Market Size by Application (2015-2020)

11 India

• 11.1 India Bot Services Market Size (2015-2020)
• 11.2 Bot Services Key Players in India (2019-2020)
• 11.3 India Bot Services Market Size by Type (2015-2020)
• 11.4 India Bot Services Market Size by Application (2015-2020)

12 Central & South America

• 12.1 Central & South America Bot Services Market Size (2015-2020)
• 12.2 Bot Services Key Players in Central & South America (2019-2020)
• 12.3 Central & South America Bot Services Market Size by Type (2015-2020)
• 12.4 Central & South America Bot Services Market Size by Application (2015-2020)

13 Key Players Profiles

• 13.1 Microsoft
  • 13.1.1 Microsoft Company Details
  • 13.1.2 Microsoft Business Overview
  • 13.1.3 Microsoft Bot Services Introduction
  • 13.1.4 Microsoft Revenue in Bot Services Business (2015-2020))
  • 13.1.5 Microsoft Recent Development
• 13.2 IBM
  • 13.2.1 IBM Company Details
  • 13.2.2 IBM Business Overview
  • 13.2.3 IBM Bot Services Introduction
  • 13.2.4 IBM Revenue in Bot Services Business (2015-2020)
  • 13.2.5 IBM Recent Development
• 13.3 Facebook
  • 13.3.1 Facebook Company Details
  • 13.3.2 Facebook Business Overview
  • 13.3.3 Facebook Bot Services Introduction
  • 13.3.4 Facebook Revenue in Bot Services Business (2015-2020)
  • 13.3.5 Facebook Recent Development
• 13.4 Google
  • 13.4.1 Google Company Details
  • 13.4.2 Google Business Overview
  • 13.4.3 Google Bot Services Introduction
  • 13.4.4 Google Revenue in Bot Services Business (2015-2020)
  • 13.4.5 Google Recent Development
• 13.5 Amazon Web Services
  • 13.5.1 Amazon Web Services Company Details
  • 13.5.2 Amazon Web Services Business Overview
  • 13.5.3 Amazon Web Services Bot Services Introduction
  • 13.5.4 Amazon Web Services Revenue in Bot Services Business (2015-2020)
  • 13.5.5 Amazon Web Services Recent Development
• 13.6 Nuance Communications
  • 13.6.1 Nuance Communications Company Details
  • 13.6.2 Nuance Communications Business Overview
  • 13.6.3 Nuance Communications Bot Services Introduction
  • 13.6.4 Nuance Communications Revenue in Bot Services Business (2015-2020)
  • 13.6.5 Nuance Communications Recent Development
• 13.7 Aspect Software
  • 13.7.1 Aspect Software Company Details
  • 13.7.2 Aspect Software Business Overview
  • 13.7.3 Aspect Software Bot Services Introduction
  • 13.7.4 Aspect Software Revenue in Bot Services Business (2015-2020)
  • 13.7.5 Aspect Software Recent Development
• 13.8 Inbenta Technologies
  • 13.8.1 Inbenta Technologies Company Details
  • 13.8.2 Inbenta Technologies Business Overview
  • 13.8.3 Inbenta Technologies Bot Services Introduction
  • 13.8.4 Inbenta Technologies Revenue in Bot Services Business (2015-2020)
  • 13.8.5 Inbenta Technologies Recent Development
• 13.9 Creative Virtual
  • 13.9.1 Creative Virtual Company Details
  • 13.9.2 Creative Virtual Business Overview
  • 13.9.3 Creative Virtual Bot Services Introduction
  • 13.9.4 Creative Virtual Revenue in Bot Services Business (2015-2020)
  • 13.9.5 Creative Virtual Recent Development
• 13.10 24/7 Customer
  • 13.10.1 24/7 Customer Company Details
  • 13.10.2 24/7 Customer Business Overview
  • 13.10.3 24/7 Customer Bot Services Introduction
  • 13.10.4 24/7 Customer Revenue in Bot Services Business (2015-2020)
  • 13.10.5 24/7 Customer Recent Development
• 13.11 Cognicor Technologies
  • 10.11.1 Cognicor Technologies Company Details
  • 10.11.2 Cognicor Technologies Business Overview
  • 10.11.3 Cognicor Technologies Bot Services Introduction
  • 10.11.4 Cognicor Technologies Revenue in Bot Services Business (2015-2020)
  • 10.11.5 Cognicor Technologies Recent Development
• 13.12 Astute Solutions
  • 10.12.1 Astute Solutions Company Details
  • 10.12.2 Astute Solutions Business Overview
  • 10.12.3 Astute Solutions Bot Services Introduction
  • 10.12.4 Astute Solutions Revenue in Bot Services Business (2015-2020)
  • 10.12.5 Astute Solutions Recent Development

14 Analyst's Viewpoints/Conclusions

15 Appendix

• 15.1 Research Methodology
  • 15.1.1 Methodology/Research Approach
  • 15.1.2 Data Source
• 15.2 Disclaimer

Bot Services market is segmented by Type, and by Application. Players, stakeholders, and other participants in the global Bot Services market will be able to gain the upper hand as they use the report as a powerful resource. The segmental analysis focuses on revenue and forecast by Type and by Application in terms of revenue and forecast for the period 2015-2026.

The key players covered in this study
Microsoft
IBM
Facebook
Google
Amazon Web Services
Nuance Communications
Aspect Software
Inbenta Technologies
Creative Virtual
24/7 Customer
Cognicor Technologies
Astute Solutions

Market segment by Type, the product can be split into
Framework
Platform
Market segment by Application, split into
Banking, Financial Services, and Insurance (BFSI)
Retail and eCommerce
Healthcare
Government
Travel and Hospitality
Others

Market segment by Regions/Countries, this report covers
North America
Europe
China
Japan
Southeast Asia
India
Central & South America