2 Global Bot Services Quarterly Market Size Analysis

• 2.1 Bot Services Business Impact Assessment - COVID-19
  • 2.1.1 Global Bot Services Market Size, Pre-COVID-19 and Post- COVID-19 Comparison, 2015-2026
• 2.2 Global Bot Services Quarterly Market Size 2020-2021
• 2.3 COVID-19-Driven Market Dynamics and Factor Analysis
  • 2.3.1 Drivers
  • 2.3.2 Restraints
  • 2.3.3 Opportunities
  • 2.3.4 Challenges

3 Quarterly Competitive Assessment, 2020

• 3.1 By Players, Global Bot Services Quarterly Market Size, 2019 VS 2020
• 3.2 By Players, Bot Services Headquarters and Area Served
• 3.3 Date of Key Players Enter into Bot Services Market
• 3.4 Key Players Bot Services Product Offered
• 3.5 Mergers & Acquisitions, Expansion Plans

4 Impact of Covid-19 on Bot Services Segments, By Type

• 4.1 Introduction
  • 1.4.1 Framework
  • 1.4.2 Platform
• 4.2 By Type, Global Bot Services Market Size, 2019-2021

5 Impact of Covid-19 on Bot Services Segments, By Application

• 5.1 Overview
  • 5.5.1 Banking, Financial Services, and Insurance (BFSI)
  • 5.5.2 Retail and eCommerce
  • 5.5.3 Healthcare
  • 5.5.4 Government
  • 5.5.5 Travel and Hospitality
  • 5.5.6 Others
• 5.2 By Application, Global Bot Services Market Size, 2019-2021
  • 5.2.1 By Application, Global Bot Services Market Size by Application, 2019-2021

6 Geographic Analysis

• 6.1 Introduction
• 6.2 North America
  • 6.2.1 Macroeconomic Indicators of US
  • 6.2.2 US
  • 6.2.3 Canada
• 6.3 Europe
  • 6.3.1 Macroeconomic Indicators of Europe
  • 6.3.2 Germany
  • 6.3.3 France
  • 6.3.4 UK
  • 6.3.5 Italy
• 6.4 Asia-Pacific
  • 6.4.1 Macroeconomic Indicators of Asia-Pacific
  • 6.4.2 China
  • 6.4.3 Japan
  • 6.4.4 South Korea
  • 6.4.5 India
  • 6.4.6 ASEAN
• 6.5 Rest of World
  • 6.5.1 Latin America
  • 6.5.2 Middle East and Africa

7 Company Profiles

• 7.1 Microsoft
  • 7.1.1 Microsoft Business Overview
  • 7.1.2 Microsoft Bot Services Quarterly Revenue, 2020
  • 7.1.3 Microsoft Bot Services Product Introduction
  • 7.1.4 Microsoft Response to COVID-19 and Related Developments
• 7.2 IBM
  • 7.2.1 IBM Business Overview
  • 7.2.2 IBM Bot Services Quarterly Revenue, 2020
  • 7.2.3 IBM Bot Services Product Introduction
  • 7.2.4 IBM Response to COVID-19 and Related Developments
• 7.3 Facebook
  • 7.3.1 Facebook Business Overview
  • 7.3.2 Facebook Bot Services Quarterly Revenue, 2020
  • 7.3.3 Facebook Bot Services Product Introduction
  • 7.3.4 Facebook Response to COVID-19 and Related Developments
• 7.4 Google
  • 7.4.1 Google Business Overview
  • 7.4.2 Google Bot Services Quarterly Revenue, 2020
  • 7.4.3 Google Bot Services Product Introduction
  • 7.4.4 Google Response to COVID-19 and Related Developments
• 7.5 Amazon Web Services
  • 7.5.1 Amazon Web Services Business Overview
  • 7.5.2 Amazon Web Services Bot Services Quarterly Revenue, 2020
  • 7.5.3 Amazon Web Services Bot Services Product Introduction
  • 7.5.4 Amazon Web Services Response to COVID-19 and Related Developments
• 7.6 Nuance Communications
  • 7.6.1 Nuance Communications Business Overview
  • 7.6.2 Nuance Communications Bot Services Quarterly Revenue, 2020
  • 7.6.3 Nuance Communications Bot Services Product Introduction
  • 7.6.4 Nuance Communications Response to COVID-19 and Related Developments
• 7.7 Aspect Software
  • 7.7.1 Aspect Software Business Overview
  • 7.7.2 Aspect Software Bot Services Quarterly Revenue, 2020
  • 7.7.3 Aspect Software Bot Services Product Introduction
  • 7.7.4 Aspect Software Response to COVID-19 and Related Developments
• 7.8 Inbenta Technologies
  • 7.8.1 Inbenta Technologies Business Overview
  • 7.8.2 Inbenta Technologies Bot Services Quarterly Revenue, 2020
  • 7.8.3 Inbenta Technologies Bot Services Product Introduction
  • 7.8.4 Inbenta Technologies Response to COVID-19 and Related Developments
• 7.9 Creative Virtual
  • 7.9.1 Creative Virtual Business Overview
  • 7.9.2 Creative Virtual Bot Services Quarterly Revenue, 2020
  • 7.9.3 Creative Virtual Bot Services Product Introduction
  • 7.9.4 Creative Virtual Response to COVID-19 and Related Developments
• 7.10 24/7 Customer
  • 7.10.1 24/7 Customer Business Overview
  • 7.10.2 24/7 Customer Bot Services Quarterly Revenue, 2020
  • 7.10.3 24/7 Customer Bot Services Product Introduction
  • 7.10.4 24/7 Customer Response to COVID-19 and Related Developments
• 7.11 Cognicor Technologies
  • 7.11.1 Cognicor Technologies Business Overview
  • 7.11.2 Cognicor Technologies Bot Services Quarterly Revenue, 2020
  • 7.11.3 Cognicor Technologies Bot Services Product Introduction
  • 7.11.4 Cognicor Technologies Response to COVID-19 and Related Developments
• 7.12 Astute Solutions
  • 7.12.1 Astute Solutions Business Overview
  • 7.12.2 Astute Solutions Bot Services Quarterly Revenue, 2020
  • 7.12.3 Astute Solutions Bot Services Product Introduction
  • 7.12.4 Astute Solutions Response to COVID-19 and Related Developments

8 Key Findings

9 Appendix

• 9.1 About US

This report covers market size and forecasts of Bot Services, including the following market information:
Global Bot Services Market Size, 2019-2021, and 2020 (quarterly data), (US$ Million)
Global Bot Services Market Size by Type and by Application, 2019-2021, and 2020 (quarterly data), (US$ Million)
Global Bot Services Market Size by Region (and Key Countries), 2019-2021, and 2020 (quarterly data), (US$ Million)
Global Bot Services Market Size by Company, 2019- 2020 (quarterly data), (US$ Million)

Key market players
Major competitors identified in this market include Microsoft, IBM, Facebook, Google, Amazon Web Services, Nuance Communications, Aspect Software, Inbenta Technologies, Creative Virtual, 24/7 Customer, Cognicor Technologies, Astute Solutions, etc.

Based on the Region:
Asia-Pacific (China, Japan, South Korea, India and ASEAN)
North America (US and Canada)
Europe (Germany, France, UK and Italy)
Rest of World (Latin America, Middle East & Africa)

Based on the Type:
Framework
Platform

Based on the Application:
Banking, Financial Services, and Insurance (BFSI)
Retail and eCommerce
Healthcare
Government
Travel and Hospitality
Others